Art of helping slides

The Helping Process
Helper:

Responding

Initiating

Helpee:

Exploring
(Insight)

Acting
(Action)

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Phases of
Intrapersonal Processing

Exploring

Understanding

Feedback

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Acting

Phases of Helping
Helper:

PREA

I
R

II
P

III
I

Helpee:

I

E

U

A

Feedback
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Levels of Helping

5.0
4.0
3.0
2.0
1.0

Initiating
Personalizing
Responding
Attending
Nonattending

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Spiral of Learning

EUA
EUA
EUA
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Spiral of Helping

ARPI
ARPI
ARPI
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Attending Skills
HELPEE INVOLVED
Listening
Recall themes
Recall expressions
Focus on helpee and content
Suspend judgment
Have a reason for listening
Observing
Infer energy, feeling, and readiness
Observe appearance and behavior
Attending Personally
Make eye contact
Lean
Square
Preparing for Attending
Prepare helpers
Prepare context
Prepare helpees

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Responding Skills
HELPEE EXPLORATION
Responding to Meaning
Responding interchangeable
Capture content and feeling
Responding to Feeling

Answer the empathy question
Ask the empathy question
Responding to Content
Paraphrase
Recall 5WH

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Personalizing Skills
HELPEE UNDERSTANDING
Personalizing Feelings
Personalizing Goals
Specify assets
Internalize assets
Conceptualize assets
Personalizing Problems
Specify deficits
Internalize deficits
Conceptualize deficits
Personalizing Meaning
Personalize assumptions
Personalize implications
Identify common themes
Interchangeable Base

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Initiating Skills

HELPEE ACTING
Check Steps Complete
After check step
During check step
Before check step
Prepared for Implementation of Steps
Revise
Rehearse
Review
Schedules and Reinforcements Designed
Reinforce positively and negatively
Determine starting and finishing times
Program Developed
Develop substeps
Develop intermediate steps
Develop initial step
Goal Defined
Define standards
Define 5WH

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Recycling the Helping Skills
Recycling Helping
Recycling Acting
Plan check steps
Prepare to implement steps
Design schedule and reinforcements
Develop programs

Define goals
Recycling Understanding
Personalize feelings
Personalize goals
Personalize problems
Personalize meaning
Interchangeable base
Recycling Exploration
Respond to meaning
Respond to feeling
Respond to content
Recycling Involvement
Listen
Observe
Attend personally
Prepare for attending

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