Telesales job description

Telesales job description
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Description - Skills - Education - Trends

Telesales operators usually work in a call centre, contacting potential
customers and presenting a company’s product or services in order to
maximise sales. Market research is sometimes another aspect of this role.
Applicants for the job should have excellent verbal communication skills as
it requires describing products or services in order to persuade a customer
to purchase, place an order or agree to a trial period. The ability to use
relevant computer systems is vital for this position as is the ability to use
initiative and think quickly
The average salary for the job is £18,000 per year. The successful
applicant will be required to demonstrate a good level of communications
and a persuasive telephone manner. Applicants who demonstrate
experienced sales techniques will be at an advantage in securing a
position. Specific qualifications are rarely required for this job as training is
usually provided in-house and it is often possible for staff to achieve
further qualifications in telesales.