Unit 9. The post office

Welcome
to


Unit 9

Part B
Speaking


A
1.
2.
3.
4.
5.
6.
7.

equip
Deliver
Speedy
Notify
Bother
Original
Transmit

MATCH A & B

B

a.
b.
c.
d.
e.
f.
g.

Take goods , letters
Spend time
Provide
Send an electronic signal
Happening or done quickly
Inform
Existing at the beginning


Act out the dialogue
and answer what
service is the customer
using in the dialogue?
( p.103 )
“What
Express money
are the
transfer
Mail and parcel
services
service
Phone calls and

of the
faxes distribution
Press
post


Work in
pair
Make conversation
from suggestions
(p.104)


Complete the sentences using the cues below
A: Good morning. / I / help / you?
B: Yes. I / want / have / telephone line / installed / home.
A: OK. Where / you / live?
B: I / live / 10 Le Loi St../ When / you / install / it?
A: One week / after / your registration.
B: you / come / Friday?
A: Yes. you / have / telephone yet?
B: Yeah. I / have / one / already. How / much / the
installation fee / monthly fee?
A: The installation fee / free / the monthly fee / 27
thousand dong./ you / fill / this form?


A: Good morning. Can I help you?
B: Yes. I want to have a telephone line installed at home.
A: OK. Where do you live?

B: I live at 10 Le Loi St.. When can you install it?
A: One week after your registration.
B: Can you come on Friday?
A: Yes. Do you have a telephone yet?
B: Yeah. I have one already. How much is the installation
fee and monthly fee?
A: The installation fee is free and the monthly fee is 27
thousand dong. Can you fill in this form?


Complete
Complete the
the dialogue
dialogue for
for the
the
situation:
situation:
Your
Your best
best friend’s
friend’s birthday
birthday is
is
th
on
5
on 5th January
January .You
.You want

want to
to use
use
the
the Flower
Flower Telegram
Telegram Service
Service
provided
provided by
by the
the post
post office
office to
to
send
send her
her greeting
greeting card
card and
and aa
bunch
bunch of
of red
red roses
roses on
on her
her
birthday
birthday ..

Clerk: (1)
Good
_________________. What can I do for you?
afternoon
greeting
card _____
You: Yes, I would like to send
a (2) _______
flowe
birthda
and
some (3)_______ toon
my friend
(4) ____her (5)
rs
y
________.
Flower Telegram
Service
is (6) ___________ __________.
C: Right. You can use our
It’s fast and
very convenient. When (7)____your
January
friend’s birthday?
5th
to send
Y: It’s on(8)_________.

bunch
red
Pleas
C: What kind of flowers would you like
e (9) ______ ?
card
Y:delivered
Roses. A (10)
_______ of (11) _____ roses. (12)
January
______ .
5th
morning
C: Would you like the (13) _____ and the flowers to
in
be (14) ___________ on __________ (15) orfill
a day
address
before?
Y: On January, 5th. It’s the best to deliver it in the


Arrange
Arrange the
the following
following
suggestions
suggestions into
into aa dialogue
dialogue

for
for newspaper
newspaper subscription.
subscription.


Customer: for a year, please (1)
Customer: At home. I live at 10 Le Loi Street. (2)
Clerk: Where would you like to get the newspaper?
(3)
Clerk: Good afternoon. Can I help you? (4)
Customer: Oh Can I get the newspaper every
morning before 6 o’clock? (5)
Clerk: yes, how long would you like to subscribe to
it? (6)

Clerk: Before 6? Well it might be a little bit too early.
How about before 7? (7)
Customer: I’d like to subscribe to Tuoi Tre daily
newspaper. (8)
Customer: OK. That’s fine. Thank you. (9)


Clerk: Good afternoon . Can I help you?
Customer: I’d like to subscribe to Tuoi Tre daily
newspaper.
Clerk: yes , how long would you like to subscribe to
it?
Customer: for a year , please.
Clerk: Where would you like to get the newspaper?

Customer: At home . I live at 10 Le Loi Street.
Clerk: Ok . 10 Le Loi St.
Customer: Oh Can I get the newspaper every
morning before 6 o’clock?
Clerk: Before 6? Well it might be a little bit too
early. How about before 7?
Customer: OK. That’s fine. Thank you.


Practice the dialogues
you have learned today
and prepare listening
lesson.