Commercial correspondence
Vũ Thị Diễm Phúc
Khoa Tiếng Anh Thương Mại
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1
2
Letter layout 1
Sender’s address
• Top right-hand corner
• No punctuation
• Blocked style
4
Letter layout 2
•
•
•
•
•
•
Company’s name (type)
Address
Telephone
Fax
Email / Website
Postal Code
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6
• Initial of Company
• Initial of Division /
Deptartment
• Initial of writer
• Initial of typist (in lowercase)
• Year issued
• Filing reference number
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7
– In full type of date
US standard : month, date, year
Europe standard : date, month,
year
– Avoid date in figures
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8
• Below sender’s
address
• On the left-hand side
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9
– With official title
– Addressing personally
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10
• Very Formal Salutation
• Dear Sirs
• Dear Sir or Madam / Dear Sir/Madam
• Single or Married woman
• Dear Madam
• Partnership
• General acceptance
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11
Letter layout 3
• The addressee is the only reader
• Put also on the envelope
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13
• To a particular member of an
organisation
• Above the salutation
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14
• Announce the main business of the
letter
• Use for a letter identification
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15
• The main part of the letter
• 4 points:
Opening
Purpose
Action
Closing / polite expression
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A polite way of bringing the
letter to close
• Suit with the occasion
• Match with the salutation
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•
•
•
•
•
After complimentary close (4-5 spaces)
Type the name of the sender
Sender’s designation/department
Must not carry a title *)
If signed by other, add:
for
Pp (per procurationem = on behalf of)
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Attachment/
Enclosure
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20
Carbon Copy/
Courtesy Copy /
Copy Circulated
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21
Blind Carbon
Copy
the recipient doesn’t know that the third
person is receiving a copy
Should be shown only on the file copy
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and bcc copy/ies
• Mr, Mrs, Miss
• Messrs, Mmes (abbreviation of Messieurs &
Mesdames)
• Special title : use the title only
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A woman writing to a stranger
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