experiencing mis 4th by kronenke extensions ch01
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Chapter
Extension 1
Collaboration Information Systems for Decision Making,
Problem Solving, and Project Management
Study Questions
Q1: What are the two key characteristics of collaboration?
Q2: What are three criteria for successful collaboration?
Q3: What are the four primary purposes of collaboration?
Q4: What are the components and functions of a collaboration information
system?
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Q1 What Are the Two Key Characteristics of Collaboration?
1.
Cooperation –
•
Two or more people working together to achieve a common goal, result,
or work product
•
Communicating, sharing information, sharing knowledge, combining
skills, sharing time
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Q1: What Are the Two Key Characteristics of Collaboration? (cont’d)
2.
Collaboration –
•.
A group of people working together to achieve a common goal via a
process of feedback and iteration.
•
Members must provide and receive critical feedback
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Importance of Feedback and Iteration
One person produces something
It takes time to create a
collaborative team
Others review and comment
Yes
Changes?
Make changes
Done
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No
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Qualities, Attitudes, and Skills That Make a Good Collaborator
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Qualities, Attitudes, and Skills That Make a Good Collaborator (cont'd)
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Guidelines for Giving and Receiving Critical Feedback
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Warning!
•
Working team of chief engineer, chief financial officer (CFO), legal counsel,
and PR director.
•
People in group have different education, expertise, life experiences, and
different values.
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Q2: What Are Three Criteria for Successful Collaboration?
Primary criteria for judging team success:
1. Successful outcome
2. Growth in team capability
– Improve task skills, share knowledge
3. Meaningful and satisfying experience
– Important, given recognition, camaraderie
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Hackman’s Three Characteristics of Team Effectiveness
1. Accomplish goals and objectives that satisfy sponsors and clients
2. Over time, working together is easier and more effective
3. Members learn and feel fulfilled
.“Leading Teams” survey
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Q3: What Are the Four Primary Purposes of Collaboration?
Share, communicate, document
Operational, managerial, strategic
Structured, unstructured
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Collaboration Needs for Decision Making
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Problem Solving Tasks
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Project Management with Four Phases
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Q4: What Are the Components and Functions of a Collaboration Information
System?
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Five Collaboration System Components
1. Procedures - Communication & Content Sharing
2. Hardware - Most collaboration systems hosted on organizational servers or
3.
4.
5.
the cloud
Software - Collaboration programs applications like email or text messaging
that support collaborative work
People - The individuals who are collaborating
Data - Project data and project metadata
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IS Requirements for Different
Collaboration Purposes
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Active Review
Q1: What are the two key characteristics of collaboration?
Q2: What are three criteria for successful collaboration?
Q3: What are the four primary purposes of collaboration?
Q4: What are the components and functions of a collaboration information
system?
Copyright © 2014 Pearson Education, Inc. Publishing as Prentice Hall
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