Organizations and
Behavior
Vincent Ng
Autumn 2010
Lecture 1
Unit 3 Organizations and Behaviour
What Is Organizational
Behavior ?
What We Will Be Doing ?
Scope for Today
1. Introduction – What we will do
2. Organization Structure - Functional
Introducing Myself
Vincent Ng
Singapore
Vincent Ng
Telephone: + 65 90 22 33 96 (Singapore)/
01296 212 772 (Hanoi)
National University of Singapore
MBA
Ashridge Management College
City University of London
I have taught HND in Beijing,
China:
1. Quality Management H1
2.
3.
4.
5.
6.
7.
8.
Business Decision Making H2
Purchasing H1
Research Project H2
Managing Activities to Achieve Results H2
Managing Professional Development H2
Small Business Enterprise H2
Managing Financial Resources and Decisions
H1
9. Working with and Leading People H2
10. Taxation H2
Do you see other things? ?
I decided to teach in Vietnam because.
Mr Lee Kuan Yew
Founder of modern Singapore
Among Asean students
studying in Singapore,
the Vietnamese
students are the most
hardworking
Vietnam will be the
strongest country in
South East Asia
Unfortunately, ……………….
1.1 Organizations and Behavio
Organizational Behavior ?
Organizational Behavior is a
distinct academic field, emerged in
the 1920s…
Development of
Organizational Behavior
Frederick Taylor
Scientific
Management
Elton Mayo
Human Relations
Mary Parker
Follett
Chester Bernard
Frederick Taylor
Productivity gained through
‘systematic’ study
Time and Motion Study
Scientific Management
Elton Mayo
The Hawthorne Experiment
Productivity Gained can not be explained
by anything physical !
Human Relation School of thought
Organizational Behavior
(OB)
is the study of what people think, feel, and
do, in and around organizations.
Why Study OB?
We want to improve our organizational
efficiency and effectiveness.
In another word, we wan to improve our
management of our organizations
And, what is
Management ?
1. Managing work
2. Managing people
3. Managing communication and
information
4.
Managing Self
Two Most Difficult Tasks for
Managers
• Performance Management
• Change Management
Application of OB helps
7 Main Topics
Outcomes1
1. Organizational Structure
2. Organizational Culture
3. Individual Behavior at Work
Outcome 2
4. Management Theories
5.
6.
Outcome 3
Leadership
Motivation
7.
Outcome 4
Groups and Teams
2 Assignments
Assignment 1 – Individual
Assignment 2 – Group
Outlines of Assignments
Outcome 1
1. Organizational Structure
2. Organizational Culture
3. Individual Behavior at
Work
4.
Assignment 1
Individual
Outcome 2
Management Theories
5.
6.
Outcome 3
Leadership
Motivation
7.
Outcome 4
Groups and Teams
Assignment
2
Group
Assignment 1
I will provide some case studies
But if you want to do very well –
Merit/Distinction
Find real life organization(s) and apply
theories.
Interview the people or survey
I stress ‘s’ in organizations.
To complete learning, you must do your
assignment !
Kolb’s Experiential Learning
Experience
Review
Practice
T
Theory
My lectures
Please discuss with me your
assignment
Why ?
There are 3 methods of instruction
1. Lecture
2. Socratic - Questioning and discussion
3. Recitation
We need Socratic !
The Lecture/Tutorial method was used by
Oxford and
Cambridge.
Where to find me
My offfice
Hai Yen Hotel
SMS or telephone
01296 212 772
H1 and H2 Module
H1 – Use of Convention
Application of Theory
H2 - Research
Analyses
Unit 3 – Organizations and Behaviour is H1
The emphasis is on (1) use of
convention and (2) application of theory
=> Find your organizations