Lecture 4
Unit 3 Organizations and Behaviour
Divisional Structure
(Federal Decentralization)
To Overcome Disadvantages
We say that there are 2 ways to overcome
The short-comings of functional structure
1.Team, or Matrix Structure (Discussed in
Lecture 3)
2. Divisional Structure
Divisional Structure
Division or Department (i.e. Function)
which is bigger ?
To avoid confusion
Peter Drucker (Mr Printer) calls it as
Federal Decentralization !
Peter Drucker
Early Development of Divisional
Structure
Early development, was
developed, crudely at
DuPont, a chemical company,
by
Pierre (Peter)S. Du Pont (Mr Bridge)
Its business had outgrown
functional structure
Pierre S. Du Pont
President, Du Pont
Origin of Divisional
Structure
Alfred Sloan at General
Motors. He reorganized GM
created by Durant in
1920s and developed 2
major
concepts we still study at
business schools today
1.Segmentation in
Chairman and President
of General Motors, 1920s
marketing
2.Divisional Structure in
I. Marketing,
Market Segmentation
Each brand can only sell at certain price
range, e.g.
Oddsmobile:USD50,00 - 100,000 (rich people)
Chevrolet : USD25,00 – 50,000 (middle class)
Pontiac:
USD20,00 – 25,00 (Lower class)
II. Organization Theory
Divisional Structure by
Product
General
Motors
Oldsmobile
Chevrolet
Pontiac
Saturn
Autonomous Business
Strategic Business Unit (SBU)
*Design Principle a SBU must be able to contribute a profit
Autonomous Business
Each autonomous business is free to do
its
own things: sales and marketing,
productions, purchasing…
The head of the autonomous is the
president
of the autonomous business – now we
usually Strategic Business Unit (SBU)
Strategic Business Unit
The design principle is that each
autonomous business:
1.must have a well defined area of
business, and
2.must be able to contribute a profit to the
corporation.
Otherwise, it is not a genuine divisional
structure
Top
Management
General
Motors
(CEO)
Oldsmobile
Chevrolet
Pontiac
Saturn
Top Management at
Headquarters controls
1. Corporate Policy – Vision, Mission, Value
2.Corporate Finance
3.Appointment of Key Personnel
(especially the President of SBU)
Others
4. Price range (e.g. GM)
5. Purchasing (e.g. WalMart)
6. Products…(e.g. Mark and Spencer)
Corporate Finance
This is a function that does not delegated to
The autonomous business unit, so that it is
big enough in
Corporate Finance:
1. Issuing of shares
2. Loan from banks
3. Issuing of bonds.
SBU
Activities in an SBU may be organized in Functional. Team is not precluded.
Chevroet
President
Purchasing
Marketing
President or Vice President of an SBU
has decision making authority
Production
Finance
Or any other structure suitable for the business of the SBU
Divisional Structure May Be
Organized by Location
DELL
USA and
Canada
Asia
EMEA
America excl.
USA and
Canada
Europe, Middle East and Africa
Page 68 – Geographic organization
Advantages of Divisional
Structure
Division structure allows, at least the top management in the
SBU, to
understand the whole business
1. Better communication and decision
2. Result orientated
3. Management Development
Disadvantages
Increasingly, not all businesses can be
organized as pure divisional structure.
Stimulated Decentralized /
Stimulated
Divisional (next lecture)