Slide thuyết trình môn tiếng anh Unit 3 Selling

Unit 3 Selling


me to our presenta


Group 3 - K40 - AD089
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Members:
Nguyên Thị Hải Yến
Nguyễn Yến Nhi
Nguyễn Thanh Uyên
Đoàn Văn Phùng
Nguyên Quang Huy
Vũ Thị Hồng Duyên
Nguyễn Văn Thịnh


4 PARTS IN PRESENTATION
I. VOCABULARY AND EXERCISES
II. READING
II. LISTENING
IV.GRAMMAR EXERCISE

what
Selling is the last step in the chain of
selling
commerce
when a buyeris
exchanges
cash for goods or services, or the
activities to bring this about.


I. VOCABULARY AND EXERCISES
wholesale (n) /ˈhəʊlseɪl/

Complicated (adj) /

(n) the selling of goods to
merchants; usually in large
quantities for resale to consumers
 

ˈkɒmplɪkeɪtɪd/
difficult to analyze or
understand
SYNONYM complex
(v) complicate

(adj) connected with goods that are
bought and sold in large quantities,
especially so they can be sold again

to make a profit
(n) Wholesaling
(adv) wholesale
Ex: They did their best to prevent the
wholesale destruction of the cities.

(n) complication
Ex: The instructions look very
complicated


Satisfy (v) /ˈsætɪsfaɪ/

reputation (n) /ˌrepjuˈteɪʃn/

meet the requirements or expectations of…
 satisfy somebody (not used in the progressive
tenses) to make somebody pleased by doing or
giving 
 satisfy something to provide what is wanted,
needed or asked for
 (formal) to make somebody certain something is
true or has been done
satisfy somebody Her explanation did not
satisfy the teacher.satisfy somebody of
something People need to be satisfied of the
need for a new
system.satisfy somebody/yourself (that)… Once
I had satisfied myself (that) it was the right
decision, we 

Your reputation is the general belief or
opinion that other people have about
you. If you are considered trustworthy
and kind, you have a good reputation.
Ex: He has staked his reputation on
the success of the play.
It seems that nothing can tarnish his
reputation.
(adj) reputable SYM  respected
(n) repute


Recruitment (n) /rɪˈkruːtmənt/

Impartial (adj) /ɪmˈpɑːʃl/

the act or process of finding new people to join a
company, an organization, the armed forces, etc

not supporting one person or group
more than another

(v) recruit : to find new people to join a
company, an organization, the armed forces, etc.

SYNONYM neutral, unbiased

(n) recruit : a person who  has recently join an
organization, a company, etc

(n) impartiality

(n) recruiter : a person whose job is to find new
people to join a company, an organization, the
armed forces, etc

Ex: As chairman, I must remain
impartial.

Ex: the recruitment of new members
Most of the workers will be recruited locally.

OPPOSITE partial

(adv) impartially

The jury must be objective and
impartial at all times.


Guarantee /ˌɡærənˈtiː/ (n)/(v)

Inward (adj) /ˈɪnwəd/

 
(n) an unconditional commitment that something will happen or
that something is true
Ex: there is no guarantee that they are not lying

inside your mind and not
shown to other people

The television comes with a year's guarantee
(v) to promise to do something; to promise something will happen
guarantee something Basic human rights, including freedom of
speech, are now guaranteed.
guarantee (that)… We cannot guarantee (that) our flights will never
be delayed.
guarantee somebody something The ticket will guarantee you free
entry.
guarantee to do something We guarantee to deliver your goods within
a week.

Ex: Her thoughts turned
inwards.
directed or moving inward or
toward a center
Ex: inward flood of capital
(adv) Inwardly => inwardly
confident


dispatch /dɪˈspæʧ/: (v)/ (n)
Anything that needs to be mailed, sent off, or quickly shipped needs to be dispatched
(v)
 dispatch somebody/something (to…) (formal) to send somebody/something somewhere, especially for a
special purpose
 Ex: Troops have been dispatched to the area.A courier was dispatched to collect the documents.
 dispatch something (to somebody/something) (formal) to send a letter, package or message somewhere

 Goods are dispatched within 24 hours of your order reaching us.Weir dispatched 50 messages back to base.
 dispatch somebody/something (formal) to deal or finish with somebody/something quickly and completely
 He dispatched the younger player in straight sets.
 dispatch somebody/something (old-fashioned) to kill a person or an animal
(n)
the act of sending somebody/something somewhere
 Ex: More food supplies are ready for immediate dispatch.


Inside out

Rejection /rɪˈdʒekʃn/ (n)

(adv) with the inside facing
outward
Ex: she turned the shirt inside
out

 (v) reject

(adv) thoroughly; from every
perspective
she knows this town inside out
 Make sure that you know
your product, business and
industry inside out

 
 refusal to accept or consider something
 Her proposal met with unanimous rejection.

 refusal to accept somebody for a job, position, etc.
 a rejection letter (= a letter in which you are told,
for example, that you have not been accepted for a
job)
 the decision not to use, sell, publish, etc. something
because its quality is not good enough
 I've had letters of rejection from several publishers.


Negotiate  /nɪˈɡəʊʃieɪt/

turnover (n) /ˈtɜːnəʊvə(r)/

negotiate (with somebody) (for/about something)
…to try to reach an agreement by formal discussion

turnover (of something) the
total amount of goods or
services sold by a company
during a particular period of
time

Ex: The government will not negotiate with
terrorists.
negotiate something 
to arrange or agree something by formal discussion
to negotiate a deal/contract/treaty/settlement
Ex: I managed to negotiate successfully with the
authorities

Ex: an annual turnover of $75
million


I. VOCABULARY AND EXERCISES
Choose the correct word to complete each sentence
1)A …… is another name for a ‘ producer’
a) Supplier b) distributor c) manufacturer d) provider

6) Goods will be ………. Within 24 hours of your order
a) Dispatched b) purchased c) exchanged d) replace

2) Suppliers often sell large quantities of goods
to…………., who do not usually sell directly to
consumers
a) wholesalers b)retailers c) manufacturers d) buyer

7) Goods are kept in our ……… until ready for delivery
a) Stock b) storage c) warehouse d) factory

3) we offer a …….. to customers who buy in bulk
A) refund b) discount c) delivery d) award
4) We ask customers who are not fully satisfied
to………….. goods within seven days
A) Discount b) refund c) return d) change
5) in order to get a full ……, custoner must send
back goods in the orginal packaging
a) Discount b) refund c) return d) size

8) Products and services offered at a large discount are

generally a……
a) Sale b) bargain c) offer d) supply
9) ......... to give something to someone and receive
something in return
a) exchanging b) givingc) selling d) buying
10) .......... who work each other
a) rivas b) friends c) colleagues d) lover
answer


I. VOCABULARY AND EXERCISES

1)A …… is another name for a ‘ producer’
a) Supplier b) distributor c) manufacturer d) provider
manufacturer /ˌmænjəˈfækʧɚrɚ/: a company that makes a product

2) Suppliers often sell large quantities of goods to…………., who do not usually sell directly to
consumers
b) wholesalers b)retailers c) manufacturers d) buyer
wholesaler /ˈhoʊlˌseɪlɚ/ :a person or company that sells things to businesses and not to individuals
3) we offer a …….. to customers who buy in bulk
A) refund b) discount c) delivery d) award
discount /ˈdɪsˌkaʊnt/ :an amount taken off a regular price :a price reduction
4) We ask customers who are not fully satisfied to………….. goods within seven days
A) Discount b) refund c) return d) change
return /rɪˈtɚn/: to come or go to a place again :to come back or go back again
5) in order to get a full ……, custoner must send back goods in the orginal packaging
a) Discount b) refund c) return d) size
refund /rɪˈfʌnd/ :to give back money that someone paid for something (such as a product that was
returned or a service that was not acceptable)

6) Goods will be ………. Within 24 hours of your order
a) Dispatched b) purchased c) exchanged d) replace
dispatch /dɪˈspæʧ/:to send (someone or something) quickly to a particular place for a
particular purpose
7) Goods are kept in our ……… until ready for delivery
a) Stock b) storage c) warehouse d) factory
warehouse /ˈweɚˌhaʊs/  :a large building used for storing goods
 
8) Products and services offered at a large discount are generally a……
a) Sale b) bargain c) offer d) supply
sale /ˈseɪl/  :an event or occasion during which a business sells goods or services at
prices that are lower than usual
9) ......... to give something to someone and receive something in return
a) exchanging b) givingc) selling d) buying
10) .......... who work each other
a) rivas b) friends c) colleagues d) lover
answer


Combine phrases from A with words from B to make word partnership. Use
the definitions ( 1-8) below to help you
A

After-sales
Method of

Cooling-off
Money back

Credit card
Out of

Interest free
Channel

Loyalty card
Retail

B

Credit
Schemme

Details
Service

Guarantee
Stock

Payment
Retail

Period
Environment

1. the time when you can change your mind 6. a promise to return your money if you are not
and cancel an order
happy

2. the bame, number and expiry date on 7. the help you get from a company when you start
your payment card
to use their product
3. the way you pay for the goods you want

8. method for customers to obtain a discount on
future purchases from the same organization

4. when you can pay some time after you
buy, but at no extra cost
9. a system that is for supplying goods
5. when the goods you require are not 10. a place where the goods are sold to customers
available
their own use, rather than to shop


Answer:
1. cooling - off period
2. credit - card details
3. method of payment
4. interest - free credit
5. out of stock
6. money - back guarantee
7. after - sales service
8. loyalty - card scheme
9. channel retail
10. retail environmen


GAME WITH PICTURE

GAME WITH PICTURE

Guarantee: a promise that the quality of something (such as
a product that is being sold) will be as good as expected


GAME WITH PICTURE

Refuse: to say that you will not accept (something, such as a gift )


GAME WITH PICTURE

Reserve: to make arrangements so that you will be able to use or
have (something, such as a room, table, or seat) at a later time


GAME WITH PICTURE

Polite : having or showing good manners or respect for other people


GAME WITH PICTURE

Confidence: a feeling or belief that you can do something well or
succeed at something

GAME WITH PICTURE

Demonstrate: to prove (something) by showing examples of it :to show
evidence of (something


GAME WITH PICTURE

Receipt: a piece of paper on which the things that you buy or the services
that you pay for are listed with the total amount paid and the prices for
each