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FOREWORD
This textbook is compiled to meet the needs of students taking a TOEIC course which
forms part of the curricula at Lac Hong University. There are three sections in this
textbook. Section 1 consists of 3 parts focusing on listening strategies frequently found
in the TOEIC test. Section 2 is designed to assist students to familiarize themselves
with the fundamental grammar structures and vocabulary commonly used in the
TOEIC test. Finally, a wide range of speaking practice activities is available in Section
3 to provide students with good preparation for the improvement of their speaking
abilities.
In selecting the materials for this textbook, the compilers set before themselves a
modest goal. They were guided by the desire to help students, within the framework of
the textbook, get acquainted with the format of the new TOEIC test. Upon completion
of this textbook, students are able to achieve a scale from 200 to 250 points of the
TOEIC test.
We are aware of the deficiencies that remain in the textbook in spite of the efforts to
make it an efficient aid in the study of this TOEIC course. Needless to say,
the compilers will be greatly indebted for all constructive feedbacks sent to
the General English Department via

i


TABLE OF CONTENTS
Page

FOREWORD ................................................................................................ i
TABLE OF CONTENTS ............................................................................ ii
TEACHING PLAN .................................................................................... iv
END-OF-TERM TEST FORMAT ............................................................. v
GUIDED STUDY
UNIT 1 .......................................................................................................... 1


UNIT 2 ........................................................................................................... 6
UNIT 3 ........................................................................................................ 11
UNIT 4 ........................................................................................................ 16
UNIT 5 .......................................................................................................... 21
UNIT 6 ......................................................................................................... 26
UNIT 7 ......................................................................................................... 31
UNIT 8 ......................................................................................................... 36
UNIT 9 ......................................................................................................... 40
UNIT 10 ....................................................................................................... 44
UNIT 11 ....................................................................................................... 49
UNIT 12 ....................................................................................................... 54
UNIT 13 ....................................................................................................... 58
UNIT 14 ....................................................................................................... 62
UNIT 15 ....................................................................................................... 68

SELF-STUDY
END-OF-TERM SAMPLE TEST ............................................................ 73
NEW WORDS ........................................................................................... 83
LANGUAGE FOCUS ............................................................................... 91
Conjunctions and Prepositions ..................................................................... 91
Present Tenses .............................................................................................. 93
Past Tenses ................................................................................................... 95

ii


Future Tenses ................................................................................................ 96
Auxiliaries ..................................................................................................... 97
Active Voice and Passive Voice ................................................................... 98
Negation and Inversion ............................................................................... 100

Gerunds and Infinitives ............................................................................... 102
Agreement ................................................................................................... 103
Nouns and Pronouns ................................................................................... 104
Relative Clauses .......................................................................................... 105
Adjectives and Adverbs .............................................................................. 106
Comparisons .............................................................................................. 107
Conditionals ............................................................................................... 108

ANSWERS FOR END-OF-TERM SAMPLE TEST ........................... 109
REFERENCES ........................................................................................ 110

iii


TEACHING PLAN
TOEIC PREPARATION COURSE 1
(15 weeks x 4 periods = 60 periods)
SECTION I
WEEK

SECTION II

SECTION III

UNIT
LISTENING

VOCABULARY
AND GRAMMAR


INCOMPLETE
TEXTS

READING
COMPREHENSION

SPEAKING

1

UNIT 1

PART 1, 2, 3

PART 4

PART 5

PART 6

TOPIC 1.1

2

UNIT 2

PART 1, 2, 3

PART 4


PART 5

PART 6

TOPIC 1.2

3

UNIT 3

PART 1, 2, 3

PART 4

PART 5

PART 6

TOPIC 1.3

4

UNIT 4

PART 1, 2, 3

PART 4

PART 5


PART 6

TOPIC 1.4

5

UNIT 5

PART 1, 2, 3

PART 4

PART 5

PART 6

TOPIC 1.5

6

UNIT 6

PART 1, 2, 3

PART 4

PART 5

PART 6


TOPIC 1.6

7

UNIT 7

PART 1, 2, 3

PART 4

PART 5

PART 6

TOPIC 1.7

8

UNIT 8

PART 1, 2, 3

PART 4

PART 5

PART 6

Speaking Test
(in pairs)


9

UNIT 9

PART 1, 2, 3

PART 4

PART 5

PART 6

Speaking Test
(in pairs)

10

UNIT 10

PART 1, 2, 3

PART 4

PART 5

PART 6

Speaking Test
(in pairs)


11

UNIT 11

PART 1, 2, 3

PART 4

PART 5

PART 6

Speaking Test
(in pairs)

12

UNIT 12

PART 1, 2, 3

PART 4

PART 5

PART 6

Speaking Test
(in pairs)


13

UNIT 13

PART 1, 2, 3

PART 4

PART 5

PART 6

Speaking Test
(in pairs)

14

UNIT 14

PART 1, 2, 3

PART 4

PART 5

PART 6

Speaking Test
(in pairs)


15

iv

UNIT 15
and
REVIEW

- Class attendance and
midterm test results
announced.

PART 1, 2, 3

PART 4

PART 5

PART 6

- Submission of scoresheets with students’
signatures to the General
English Department


END-OF-TERM TEST FORMAT
At the end of the term, students will take a speaking test and a multiple choice test
which lasts 50 minutes and consists of 2 sections with 6 parts as follows:
SECTION A: LISTENING: 25 Questions (5.0 marks) – Listen just one time.

PART 1: Picture Descriptions:

09 Questions (1.8 marks)

PART 2: Questions and Responses: 10 Questions (2.0 marks)
PART 3: Short Conversations:

06 Questions (1.2 marks)

SECTION B: GRAMMAR & READING COMPREHENSION: 25 Questions (5.0 marks)
PART 4: Grammar and Vocabulary: 10 Questions (2.0 marks)
PART 5: Incomplete Texts:

6 Questions (1.2 marks)

PART 6: Reading Comprehension:

9 Questions (1.8 marks)

TOTAL NUMBER OF QUESTIONS: 50 (0.2 MARK/CORRECT ANSWER)

v


GUIDED STUDY


UNIT 1
SECTION I: LISTENING
Part 1: Picture Description

Choose the statement that best describes what you see in the picture.
1. (A)

(B)

(C)

2. (A)

(B)

(C)

3. (A)

(B)

(C)

4. (A)

(B)

(C)

Part 2: Questions and Responses
Listen to the questions and choose the best answer.
5. (A)
6. (A)


(B)
(B)

(C)
(C)

7. (A)
8. (A)

(B)
(B)

(C)
(C)

Part 3: Short Conversations
Choose the best answer to each question.
9. Who is the package for?
(A) Frank
(B) Mr. Phillips
(C) Mr. Morris

10. Who are the speakers?
(A) A man and a policeman
(B) A teacher and a student
(C) Husband and wife

1



SECTION II: GRAMMAR AND READING COMPREHENSION
Part 4: Vocabulary and Grammar (Conjunctions and Prepositions)
Choose the correct word or phrase to complete each sentence.
11. He left home early ------- failed to catch the train.
A. and

B. therefore

C. but

D. or

12. ------- he was cooking, his wife was working in the yard.
A. If

B. After

C. Before

D. While

13. He works to support his family ------- he is in his seventies.
A. because of

B. despite

C. although

D. because


14. You have broken the code of confidentiality; -------, you must take responsibility.
A. because

B. therefore

C. however

D. so

C. As soon as

D. As far as

15. ------- I arrived in town, I called her up.
A. As well as

B. As long as

16. We were ------- late that we missed the business meeting that took place an hour ago.
A. such

B. too

C. very

D. so

C. during

D. until


17. I haven’t seen him ------- ages.
A. with

B. for

18. The flight from Paris arrives ------- noon.
A. in

B. at

C. on

D. within

19. Our offices are open ------- 9 a.m. to 6 p.m.
A. by

B. from

C. between

D. at

20. Mr. Taylor was hired because he has a background ------- hotel management.
A. on

2

B. at


C. over

D. in


Part 5: Incomplete Text
Choose the best word or phrase for each blank.
Questions 21 through 23 refer to the following passage.
Experts say it is very important for children over the age of six to develop a hobby or
(21) ------- part in a club. Children can learn important social skills (22) ------- doing
(A) join
(A) during
(B) take
(B) despite
(C) participate
(C) while
(D) enter
(D) provided
something they enjoy. Even though your child is playing, she will learn skills like
turn taking, losing well, and following rules. Hobbies and clubs are vital for the (23) ------(A) be developed
(B) develop
(C) developed
(D) development
of your child.

Part 6: Reading Comprehension
Choose the best answer.
Questions 24 through 26 refer to the following form.


Subscribe now!
Receive Business Times in your home every month!
Six months – pay only $26
One year – pay only $45
Two years – pay only $75
Name: H
Helena Bishop
p
Address: 1 1776 Washington Street
t
Eugene, OR42308
8
Check one:
__ 6 months
X one year
__ two years
Payment method: __ check
__ money order
X credit card
24. What is Business Times?
(A) A TV show
(B) A book

(C) A magazine

E

(D) A radio program

25. How much will Helena Bishop pay?

(A) $26
(B) $45
(C) $75

(D) $90

26. How will she pay?
(A) By check
(B) By money order (C) By credit card

(D) In cash
3


Questions 27 through 30 refer to the following letter and table.
From:
To:
Date: Feb 11
Subject: March visit
Dear Andrew,
During my visit next month, I would like to discuss some of the different approaches
to improving sales that were discussed at last month’s sales conference. I would
appreciate if you set aside the whole day on 3 March so that I can meet with you and
your sales staff. I am including the most recent sales figures for last year for you to
review before my visit.
See you next month,
Gordon
Sales of Effron Vehicles
Jan – Mar
Apr – Jun

Jul – Aug
756
598
899
Excelsior
1024
1245
995
Avenger
3484
4756
6498
Townstar
4735
4986
6512
Pucchino
* model discontinued in November

Sep – Dec
465*
1523
3156
4720

27. Who sent this e-mail?
(A) Andrew Fisk
(B) Gordon Billings
(C) Peter Brown
(D) Andrew Martin

28. Which model sold the greatest number overall?
(A) Avenger
(B) Pucchino
(C) Townstar
(D) Excelsior
29. Which was the most successful period for sales of the Pucchino?
(A) Jul – Aug
(B) Jan – March
(C) Apr – Jun
(D) Sep – Dec
30. How many Excelsiors were sold in December?
(A) 465
(B) 0
(C) 565
(D) 765
4

Total Sales
2718
4787
17894
20953


SECTION III: SPEAKING
TOPIC 1.1
TALK ABOUT YOURSELF
Suggested questions
1. What’s your full name? How do you spell your first/middle/last name?
.........................................................................................................................................

2. When is your birthday? When were you born?
.........................................................................................................................................
3. Where do you come from?
.........................................................................................................................................
4. What do you do?/What’s your occupation/job?
.........................................................................................................................................
5. What is your major at Lac Hong University?
.........................................................................................................................................
6. What year are you in?
.........................................................................................................................................
7. When will you graduate from Lac Hong University?
.........................................................................................................................................
8. What is your hobby? What do you want to do in your free time?
.........................................................................................................................................
9. What do you want to do and where do you want to work in the future? Why?
Why not
.........................................................................................................................................
10. What have you done to prepare for your future?
.........................................................................................................................................
5


UNIT 2
SECTION I: LISTENING
Part 1: Picture Description
Choose the statement that best describes what you see in the picture.
1. (A) (B) (C)
2. (A) (B) (C)

3. (A)


(B)

(C)

4. (A)

(B)

(C)

Listen to the questions and choose the best answer.
5. (A) (B) (C)
7. (A)

(B)

(C)

(B)

(C)

Part 2: Questions and Responses

6. (A)

(B)

(C)


8. (A)

Part 3: Short Conversations
Choose the best answer to each question.
9. What color are their cell phones?
(A) Red
(B) Black
(C) Gray
6

10. What color are his glasses?
(A) Orange
(B) Black
(C) Brown


SECTION II: GRAMMAR AND READING COMPREHENSION
Part 4: Vocabulary and Grammar (Present Tenses)
Choose the correct word or phrase to complete each sentence.
11. They walked ------- the mud.
A. though

B. through

C. thorough

D. thoroughly

C. Thorough


D. Thoroughly

C. already

D. hard

12. ------- it was raining, they went outside.
A. Though

B. Through

13. She has ------- finished her homework.
A. yet

B. been

14. Don’t forget your umbrella. It often ------- in London.
A. rains

B. is raining

C. rain

D. doesn’t rain

15. Markus ------- all our meetings.
A. attends hardly

B. at the moment attends


C. often attend

D. usually attends

16. I ------- the bus this week because my car broke down yesterday.
A. am taking

B. took

C. takes

D. take

17. His parents ------- him to study Latin and Greek.
A. doesn’t want

B. wants

C. want

D. they want

C. I have ever seen

D. have you seen

C. has you known

D. you knew


18. It’s the best movie -------.
A. I never see

B. I didn’t see

19. How long ------- your girlfriend?
A. have you known B. do you know

20. So far, the company ------- 3,000 cassette players.
A. sold

B. has sold

C. was selling

D. sells

7


Part 5: Incomplete Text
Choose the best word or phrase for each blank.
Questions 21 through 23 refer to the following memo.
To: All employees
From: Management
This is a reminder about the next general meeting. There will be a meeting for
employees (21) ------- 9:30 a.m. on Wednesday, June 25th.
(A) on
(B) in

(C) at
(D) by
All employees must attend. Please (22) ------- John Fisher in the payroll office if you
(A) notify
(B) talk
(C) repeat
(D) speak
cannot attend. If you have not told him (23) -------, please tell him before Tuesday
(A) now
(B) since
(C) yet
(D) though
afternoon. The meeting will be held in the main conference room.

Part 6: Reading Comprehension
Choose the best answer.
Questions 24 through 26 refer to the following advertisement.

ABC Market
Sale – this weekend only
Fresh Oranges - $ 1.50/kilo
Fresh Apples - $ 1.75/kilo
Beef - $ 10.25/2 kilos
Chicken - $ 4.25/kilo
Cookies - $ 2.50/bag OR buy 2 bags, get the third bag free!
Store hours:
M-F 8:30-6:30
Sat. & Sun. 12-5
24. What kind of business is advertised?
(A) A grocery store

(B) A school supply store
(C) A restaurant
(D) A bakery

25. When is the sale?
(A) Today
(B) Monday through Friday
(C) Saturday and Sunday
(D) All week

26. The word “Fresh” in line 3 is closest in meaning to ------(A) Inexpensive
(B) Colorful
(C) Newly picked
8

(D) Special


Questions 27 through 30 refer to the following chart and letter.

Peter’s Diet (kilograms)

At the beginning of the year, I decided to lose weight. In January and February, I
began swimming twice a week in order to burn off some calories. In May, I spent a
week in Mexico and gained back some of this lost weight by eating too many tacos. In
the summer, I began eating more vegetables instead of meat. Twelve months later, I
feel quite satisfied with my weight loss.
27. How much did Peter weigh in May?
(A) 98 kg
(B) 95 kg

(C) 93 kg
(D) 90 kg
28. How much did Peter weigh at the end of the year?
(A) 110 kg
(B) 40 kg
(C) 60 kg
(D) 75 kg
29. How often did Peter go swimming?
(A) Twice a week
(B) January
(C) For two months
(D) For twelve months
30. Where did Peter gain weight?
(A) At the gym
(B) In May
(C) In Mexico
(D) On his coffee break
9


SECTION III: SPEAKING
TOPIC 1.2
FAMILY
Suggested questions
1. How many people are there in your family? Who are they?
........................................................................................................................................
2. Whom in your family do you resemble/look like?
........................................................................................................................................
3. Which members in your family do you feel closest to? Why?
........................................................................................................................................

4. How much time do you spend with your family every day?
........................................................................................................................................
5. What do you usually do with your family?
........................................................................................................................................
6. What do your parents do? What are your parents’ jobs?
........................................................................................................................................
7. What do your parents usually do in their free time?
........................................................................................................................................
8. Which member of your family has the most influence on you? Why?
........................................................................................................................................
9. Do you like to live near or far from your family when you get married? Why?
........................................................................................................................................
10. Talk about one of the most unforgettable memories you have had with your family?
........................................................................................................................................

10


UNIT 3
SECTION I: LISTENING
Part 1: Picture Description
Choose the statement that best describes what you see in the picture.
1. (A) (B) (C)
2. (A) (B) (C)

3. (A)

(B)

(C)


4. (A)

(B)

(C)

Listen to the questions and choose the best answer.
5. (A) (B) (C)
7. (A)

(B)

(C)

(B)

(C)

Part 2: Questions and Responses

6. (A)

(B)

(C)

8. (A)

Part 3: Short Conversations

Choose the best answer to each question.
9. When will the movie be on TV?
(A) On Tuesday at 9:00
(B) On Wednesday at 9:00
(C) On Thursday at 8:00

10. What kind of show will they watch?
(A) Comedy
(B) Game show
(C) Drama
11


SECTION II: GRAMMAR AND READING COMPREHENSION
Part 4: Vocabulary and Grammar (Past Tenses)
Choose the correct word or phrase to complete each sentence.
11. George ------- some money from the bank yesterday.
A. borrowed

B. lent

C. sent

D. passed

C. lent

D. sent

12. Could you ------- me a pen, please?

A. borrow

B. lend

13. The politician made ------- to the people to cut taxes.
A. a promise

B. an appointment C. a date

D. a meeting

14. My boss ------- on a business trip last Friday.
A. go

B. goes

C. gone

D. went

15. Last week, he successfully ------- the project.
A. finishes

B. finish

C. finished

D. will finish

16. The Paris branch of our bank ------- five years ago.

A. opens

B. has opened

C. opened

D. was opening

17. When I called on her, Mary ------- her room.
A. cleaned

B. cleans

C. were cleaning

D. was cleaning

18. Before they submitted the proposal, they ------- a lot of research for it.
A. has done

B. had done

C. will have done

D. done

C. was looking

D. were looking


C. had not seen

D. will see

19. Sam ------- for a job when I met him.
A. is looking

B. are looking

20. I ------- that movie before last night.
A. did not see

12

B. has not seen


Part 5: Incomplete Text
Choose the best word or phrase for each blank.
Questions 21 through 23 refer to the following notice.

New Opening Hours
Sun Valley Shopping Mall customers: please note our new opening hours.
As you know, we (21) ------- open at 8.30 a.m. on weekdays, and at 10 a.m. on weekends.
(A) are used to
(B) used to
(C) had to
(D) wanted to
(22) ------- January 31st, we are opening at 10 a.m. every day. Last year, we had few
(A) On

(B) At
(C) In
(D) From
customers before 10 a.m., so we decided to change our hours. We are sorry for this
change, but (23) ------- that shopping at the mall will be even more fun.
(A) say
(B) try on
(C) promise
(D) let
Look out for some special events and offers coming soon!

Part 6: Reading Comprehension
Choose the best answer.
Questions 24 through 26 refer to the following ad.

Birthday Parties!
The State Art Center will make your party educational,
fun and memorable!
Party Themes: All parties are appropriate
for both boys and girls.
You need to be approved by your parents.
24. Who offers the advertised parties?
(A) A youth center
(C) A school

(B) An art center
(D) A museum

25. What is NOT being promised for parties?
(A) Fun

(C) Adventurous

(B) Educational
(D) Memorable

26. What is required to hold a party?
(A) Deposit money
(C) Parents' approval

(B) Teacher's guidance
(D) Prior registration
13


Questions 27 through 30 refer to the following advertisement and email.

Wanted: Private Chinese Tutor
My husband, two children, and I need a Chinese teacher because we are
moving to Hong Kong next summer. The teacher must come for one hour on
Monday, Wednesday, and Thursday evenings. We have some background in
Chinese vocabulary and grammar, so we need to focus our classes on writing
and conversation. We are willing to pay $20 an hour to the right person.
Email Deb at
To:
From:
Subject: Tutor
Date: August 30th
Dear Deb,
I am a Chinese teacher from Hong Kong. I am now a student here in New
Zealand. I taught Chinese in my home country, so I have a lot of experience.

I am free every evening. I am very interested in meeting you and your family.
Please call me on 09-993-444.
Lily Wong
27. Who wrote the advertisement?
(A) The husband
(B) The wife
(C) The children
(D) The teacher
28. Why do they need a teacher?
(A) They are moving to another country.
(B) They are taking a trip to Hong Kong.
(C) They are Chinese.
(D) They have two children.
29. How much do they want to pay per week?
(A) $20
(B) $30
(C) $40
(D) $60
30. What did Lily Wong do before she moved to New Zealand?
(A) She was a student.
(B) She was a teacher.
(C) She was free every evening.
(D) She lived in Hong Kong.

14


SECTION III: SPEAKING
TOPIC 1.3
HOMETOWN

Suggested questions
1. Where is your hometown?
.........................................................................................................................................
2. What is your hometown famous for?
.........................................................................................................................................
3. What are the people in your hometown like?
.........................................................................................................................................
4. What is the specialty/special food in the region where you live?
.........................................................................................................................................
5. What do you like/dislike about your hometown?
.........................................................................................................................................
6. Which places in your hometown do you like to go to in your spare time?
.........................................................................................................................................
7. What tourist attractions are famous in your hometown?
.........................................................................................................................................
8. What are the recent changes in your hometown? And what changes do you wish
to make for the betterment of your hometown?
.........................................................................................................................................
9. Do you want to return to your hometown after your graduation? Why? Why not?
.........................................................................................................................................
10. If you had a choice, where would you like to live and work? Why?
.........................................................................................................................................
15


UNIT 4
SECTION I: LISTENING
Part 1: Picture Description
Choose the statement that best describes what you see in the picture.
1. (A) (B) (C)

2. (A) (B) (C)

3. (A)

(B)

(C)

4. (A)

(B)

(C)

Part 2: Questions and Responses
Listen to the questions and choose the best answer.
5. (A)

(B)

(C)

7. (A)

(B)

(C)

6. (A)


(B)

(C)

8. (A)

(B)

(C)

Part 3: Short Conversations
Choose the best answer to each question.
9. What does he like to do?
(A) Send e-mail
(B) Receive an e-mail
(C) Play computer games

16

10. Why doesn’t he want to go fishing?
(A) It’s boring.
(B) It’s raining.
(C) It’s relaxing.


SECTION II: GRAMMAR AND READING COMPREHENSION
Part 4: Vocabulary and Grammar (Future Tenses)
Choose the correct word or phrase to complete each sentence.
11. ICD Co. will ------- a new product next year.
A. remain


B. conduct

C. launch

D. renew

C. cell

D. ceiling

12. Wine is usually kept in a ------A. collar

B. cellar

13. The guard asked them not to lean against the -------.
A. argument

B. railing

C. a wall

D. lesson

14. Hopefully, the package ------- in a few days.
A. arrive

B. arrived

C. will arrive


D. arriving

C. carry

D. am going to carry

15. Wait a minute. I ------- this box for you.
A. am carrying

B. will carry

16. At this time tomorrow, Peter ------- for the graduation examination.
A. will sit

B. will be sitting

C. sits

D. will have sat

17. By the time he retires next month, he ------- for our company for ten years.
A. will have been working

B. will work

C. has worked

D. could work


18. Jane ------- at my house when you arrive.
A. will

B. have been

C. will be

D. will have

19. The students ------- chapter 5 next week, so they are reading to prepare for it now.
A. have studied

B. shall study

C. will studying

D. will study

20. I think by the time we get there, Jim -------.
A. will have left

B. has left

C. will leave

D. left

17



Part 5: Incomplete Text
Choose the best word or phrase for each blank.
Questions 21 through 23 refer to the following letter.
Dear Mr. Lee,
I am so sorry that we (21) ------- a mistake while processing your order last week.
(A) made
(B) makes
(C) making
(D) has made
I understand this caused a terrible inconvenience for your business. I (22) ------- the product
(A) sent
(B) will send
(C) sending
(D) has sent
you ordered as soon as possible as well as a free gift. Once again, I am (23) ------- about
(A) sorry
(B) apologize
(C) request
(D) regret
the inconvenience, and I hope to continue to do business with you for years.

Part 6: Reading Comprehension
Choose the best answer.
Questions 24 through 26 refer to the following checklist.
 To-Do-List
October 14











Check my e-mail box
Cancel the product presentation
Reserve a taxi for tomorrow (6:30 a.m.)
Confirm next week’s meeting in London
Phone Francois Leclerc (do it 1st thing in the morning)
Book room at the Imperial Hotel
Business Lunch with Mr. Tanaka
Buy flowers for Susana
Expect Mr. Muller to ring up at 10:30 sharp

24. What kind of information is mentioned in this document?
(A) Details of a train reservation
(B) Tasks to be completed
(C) Phone numbers
(D) Book titles
25. What is planned for today?
(A) A meeting in London
(B) A presentation
(C) A hotel reservation
(D) A business dinner
26. Who will phone this morning?
(A) Mr. Leclerc
(B) Mr. Muller
(C) Susana

(D) Mr. Tanaka
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Questions 27 through 30 refer to the following agenda and e-mail.
Multiple Marketing, Inc.
Department Heads Meeting
Monday, April 15 4:00 p.m.
Place: Company Cafeteria
AGENDA
1. Budget report
Marguerite Rodin
2. Fall conference plans
Cindy Lee
3. New hiring policy
Yasser Ahmed
4. Office supplies issues
Jan Petersen
To:
Sam Blair
From:
Rose Daniels
Subject:
Yesterday’s Meeting
_____________________________________________________________________
Mr. Blair,
The meeting yesterday went as planned, for the most parts. It started on time and
everyone was there, except you, of course. We rearranged the order of the agenda a bit.
We talked about the third item first because it’s such a pressing issue for all of us. We
were able to get to all the items on the agenda because we agreed to stay until

everything was finished. The meeting lasted two and a half hours. Also, we changed
the location. The cafeteria was being cleaned, so we moved the meeting to the lounge.
It worked out fine. We set the date for next month’s meeting. It will be on the 18th.
Rose
27. Where was the meeting held?
(A) In the cafeteria
(C) In the conference room

(B) In the director’s office
(D) In the lounge

28. Who did NOT attend the meeting?
(A) Sam Blair
(C) Jan Petersen

(B) Rose Daniels
(D) Marguerite Rodin

29. What time did the meeting end?
(A) 4:00
(B) 4:15

(C) 6:00

(D) 6:30

30. When will the next meeting be held?
(A) April 15
(B) April 18


(C) May 15

(D) May 18

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