Giải pháp ứng dụng CNTT trong quản trị tại tập đoàn nam cường

GIẢI PHÁP ỨNG DỤNG CNTT TRONG QUẢN TRỊ TẠI TẬP ĐOÀN NAM
CƯỜNG
The information technology application in business governance and operational activities in
the manufacturing business in general business and a separate room (department) in
particular of company is essential, it plays an important role in reducing costs, increasing
profits for businesses. Currently deploying e-Commerce (E-commerce) is still limited in
business of Vietnam: security, safety, reliability, ... leading to many new application; Can
we just say IT application development in recent years, but I think this is when we need to
push hard, fast and TT IT application in the industry and the agency state to be able to
integrate seamlessly into the world economy (Vietnam was the 150th member of the WTO
since 2007).
To apply IT to the Department where I managed, I am pleased to introduce plan for IT &
Media applications to improve the operational efficiency of the department in the period 05
year from 2014 to 2019 and action programs in 01 years from 06/2014 to 06/2015.
1. INTRODUCE ABOUT CORPORATION NAM CUONG HA NOI JSC (NAM
CUONG CORPORATION)
1.1. General introduction.
Business name: Corporation Nam Cuong Ha Noi Joint Stock Company
International transaction name: Corporation Nam Cuong Ha Noi Joint Stock Company
Headquarters: Lot 24 - Dong A street - Hoa Vuong urban area - Nam Dinh city.
Trading Office: Nam Cuong Ha Noi Building Group, Km4 To Huu prolonged street, Duong
Noi urban area, Ha Dong District, Ha Noi;
TEL: 84-4.6325 1888
FAX: 84- 4.6325 1999
Website: namcuong.com.vn

1|Page


After more than 27 years of formation and development, Nam Cuong Ha Noi Corporation
has achieved constant development.

Spring in 1984, the first original name is Xuan Thuy combination of transport services,
activities in the field of business and inland waterway transport of fertilizers, cement, steel
demand to serve the northern provinces – Viet Nam.
After 10 years operation, Xuan Thuy combination of transport services was renamed Nam
Cuong.., Ltd in 1994.
In 1996, company was renamed Nam Cuong Trade and Tourism .., Ltd
In 1998 company was renamed Nam Cuong Trade and Tourism company.
From 2001, Nam Cuong Trade and Tourism company increase its charter capital to VND
1,111 billion and operates under license number 07020000148 was issued by the
Department of Planning and Investment Nam Dinh Province.
January, 25th, 01, 2008 had officially renamed Nam Cuong Coporation.
1.2 Business sectors:
- Construction of civil, industrial, transport, irrigation …
- Education and training activities
- Housing Construction
- Wholesale of fertilizers and other chemicals used in agriculture
- Passengers and goods Transport
- Restaurant and food services
- Real Estate Business
- Production of non-alcoholic beverages, mineral water
- Physical education, entertainment
- Business and mining materials
- Business hotel
- Building hotels, luxury resorts, hospitals …
- Medical services
- Design projects about road traffic
- Retail supermarket, commercial center
1.3 Valuation Edition Department
Organizational Chart of the department:

2|Page


CHIEF
(GENERAL
RESPONSIVE)
INFRASTRUCTURE
CONSTRUCTION
DEPUTY LEADER

CIVIL
CONSTRUCTION
DEPUTY LEADER

ELECTRICAL
ENGINEERING
SPECIALIST 1
STRUCTURE
COMPLETENESS 1
SPECIALIST

ELECTRICAL
ENGINEERING
SPECIALIST 2

ROAD BRIGDE
ENGINEER
SPECIALIST

INFRASTRUCTURE 1

SPECIALIST

STRUCTURE
COMPLETENESS 2
SPECIALIST

INFRASTRUCTURE 2
SPECIALIST

INFRASTRUCTURE 3
SPECIALIST

SPECIALIST

MAIN FUNCTIONS AND DUTIES OF DEPARTMENT:
- Valuation Edition and bid packages for construction: design consultancy, verification
consultancy, consultancy and supervision, construction, equipment procurement;
- Appraisal values and volumes arising to sign addendums;
- Appraisal records settlement construction contracts;
- Check the quality and quantity at the construction has not yet a regular on basis site…

II. SITUATION ANALYSIS IT & PUBLIC COMMUNICATIONS AT APPRAISAL
DEPARTMENT
1. The current IT systems:
Hardware:
- The system provides Internet connection: 1 way ADSL high-speed, wireless transmitter;
- Internal LAN System: The coporation has one server in the computer room floor technical
center, conditioned, UPS backup;
- The computer system: Department has been equipped with the company desktop
configuration is relatively high for each employee (excluding portable laptop computers

individual);
- Scan: 02sets, photocopy: 01set, projectors: 02 sets, Handheld Camera: 02sets, Digital
camera: 02sets;
3|Page


Software:
- The Group has an official website: www.namcuong.com.vn
- Departments have system software estimates Acitt, Delta estimates, Acad graphics
software, Sap structural properties, Sumac and HS leveling properties;
Internet and update the data and information to departments in the company, the PMU,
branches, representative offices, the company members, partners...
HR:
- The Group has 01 completely private Communications Department (Communications
Board has 01 IT department consists of 10 people) specializing in IT management but not
deep and often in the upgrading and repair system;
2. Evaluation
Current information technology systems of the Board of Assessment Group has been
equipped with relatively basic hardware, software essential, however there are
disadvantages as below:
+ LAN frequent crashes due to overload;
+ Internet connection is too slow at times, is not as desired, especially when downloading
data to work;
+ The use, reference, reference data, data communication is in trouble.
+ Data on the public information projects often stored mainly on paper, Excel
or regular Word, PDF file;
+ Increase the storage cost profile writing: paper costs, printing costs, the cost of buying
cabinets, bins respect to filing, records …
+ Creation, given the extraordinary reports or report aggregate analysis difficult and timeconsuming, labor;
+ Difficulties in arranging, planning conducted by data storage Word, Excel security is not

high, it is likely to lose information and corrupted by computer virus;
+ Has not yet established control systems administration work of employees (control
online);
The investment management systems and technology work document storage, records are
necessary and consistent with the development strategy of the appraisal department in the
period five years from 2014 to 2019 and action programs in 01 year from August/2014 to
August/2015
4|Page


III. EVALUATION AND COMPARISON WITH COMPETITORS:
In Vietnam, Nam Cuong Ha Noi Corporation There are many real estate projects are
developed and implemented as soon: Completing a 4-star hotel in Nam Dinh City, Resort
Do Son in Hai Phong, Luxury resort in Phu Quoc Island, 5 Star hotels and hospitals
International at trade in Urban Area – Ha Dong District - Hanoi and many other real estate
projects …
So that, investment an information technology solutions that can help overall for the
effective management of business of the Group to achieve the highest efficiency is
essential.
If talking about the Real Estate business sectors and Hotel, have many competitors
including domestic and foreign. Each Group, Multinational company has a technology
solution for job applications and manage private operators. For example, three strong
competitors in countries that Nam Cuong Coporation can compare like: Hoang Anh Gia Lai
Coporation, Vingroup, Bitexco…

Application

Nam Cuong

Hoang Anh

Vingroup

Bitexco

yes

yes

yes

Gia Lai
yes

yes

yes

yes

yes

no

no

yes

yes

Online Consulting

no

no

yes

yes

system
Financial Accounting

yes

yes

yes

yes

Software
Sales Management

no

no

yes

yes

no

yes

yes

yes

no

no

yes

yes

Website
Host
Online Sales System

Software
HRM Software
Customer
Management

5|Page

Connect online

yes

yes

yes

yes

company
Software Estimates

yes

yes

yes

yes

Project Management

yes

yes

yes

yes

Administrator Job

no

no

no

yes

Storage Technology

no

no

no

yes

throughout the

Software

Conclusion: Looking at the above analysis can be seen when comparing “4 big
competitors” in real estate and hotel business in Vietnam, applying IT and e-commerce has
been widely deployed. Nam Cuong Ha Noi Coporation is the weakest remains.
IV. SWOT ANALYSIS:
1. Strengths:

- Nam Cuong Corporation is a big business in the field of real estate and hotel business in
Vietnam, has 05 branches and 10 corporate members;
- Coporation has a staff of qualified staff, capacity, age of young, passionate trained at
leading universities in the country and abroad.
- In 2014 have many corporation, Real estate companies are eyeing up Cambodian shores
bankruptcy or converted to other areas of business, but Nam Cuong corporation still
standing in the market and are launching multiple real estate products have good quality,
meet progress handover to the customer.
- Especially in evaluation boards: most employees are young average age is under 32 years
old and graduated from the State University of Information Technology for industry and
construction such as the University of Technology, Building, Communication&
Transportation, Architecture…
2. Weakness:
- The department has not yet familiar with the use of information technology systems and ecommerce.
- Previously coporation has only accustomed in business areas and real estate development,
traffic building, civil construction, hotel business, not involved in the new areas are
6|Page


developed as: hospitals, schools learning, mineral water production ... so is a big challenge
for most Coporationg reins in equipping IT systems and e-commerce.
3. Opportunities:
- Potential current group may allow investors to build and upgrade the system in accordance
with the sustainable development of the Group;
- The provider of software application systems of Vietnam now has to keep the world and
many of the world's suppliers were present in Vietnam.
4. Threaten:
- During the upgrade investment, all officials and employees of the Group will have to take
the time to get familiar with the system. This can affect the production process and existing
business work habits of employees. It is possible to change the process if necessary.

V. APPLICATIONS SOLUTIONS IT&& PUBLIC COMMUNICATIONS FOR
APPRAISAL DEPARTMENT:
1. Storage Technology:
- Along with the development of IT and the explosion of data, one needs to appear as the
preservation and storage of data safely and efficiently. Therefore, the data storage solution
modern was born to meet the needs of users.
- Due to the increasing amount of data constantly, increasingly high requirements on access
performance, stability and availability of data; storage has become very important. - Data
storage is no longer a simple device provides high capacity storage that also includes the
ability to manage, share and backup and data recovery in all cases.
- To store the data we can use many different devices, many different technologies. The data
warehouse can be used hard disk, used magnetic tape, optical disc ... Depending on the
specific requirements of problem that selecting technologies and devices accordingly.
According storage mechanism, there are now some kinds of underlying data store as:
+ DAS (Direct Attached Storage): data storage across devices attached directly
+ NAS (Network Attached Storage): Data storage on storage devices via IP network
+ SAN (Storage Area Network): data storage through its dedicated network storage.
Each type of data storage has advantages and disadvantages but is used for certain purposes.
Below is the data storage model general.
 Traditional storage solutions - DAS

7|Page


+ DAS (Direct attached storage) the storage mechanism for devices attached directly to the
server.
+ This is considered a traditional storage technologies are now used more. With the DAS
mechanism, each server will have storage system and storage management software
separately.
+ Advantages of DAS is solutions the ability easy installation, low cost, high performance.

+ Dis advantage of DAS is the downside of limited scalability. DAS fact work very well
with a server but the data increases, the number of increases servers will also create the
distributed data and interruption. When, the administrator will have to reset or additional
storage and maintenance work must be performed on each server. That will increase the
overall cost of storage for the business and will become more difficult when you want to
back up or protect a system repository data is scattered and dispersed so.
 Solution NAS storage technology
+ NAS (Network Attached Storage) method is used to store data storage devices attached
directly to specific LAN as a normal network device (similar to a computer, switch or
router). NAS devices also are assigned a fixed IP address and user access through the
control of the server. In some cases, the NAS can be accessed directly without the
management server.
In the multi-operating system environment with many different servers, data storage,
backup and data recovery, application management and security policies are done focus.
+ The advantages of NAS: scalability: when users need more storage space, the new NAS
storage devices can be added and installed in the network.
NAS provide enhanced capabilities for network against her. In environment of DAS when
servering a data that doesn’t work then all that data not be use in NAS environments, so
data can be fully accessed by users. Measures against error and advanced redundancy are
applied to ensure NAS is always ready to provide data to users.
+ The disadvantage of NAS: With the use of common infrastructure with other applications,
the stored data can affect the overall system performance (slow speed of the LAN), this is
particularly interested in the need to store often a large amounts of data. In the environment
of database systems, the NAS is not a good solution because the system database
administrator usually stores data in the form of blocks, not to use as a NAS file will not give
good performance.
8|Page


 SAN solution

+ SAN (Storage Area Network) is a private high-speed network for data transmission
between servers involved in storage systems as well as between the storage devices
together. SAN implementation allows centralized management and provides the ability to
share data and storage resources. Most current network-based SAN fiber channel
technology, providing users with scalability, performance and high availability.
Production system is divided into two levels: physical and logical
Physical level: Describe the components of the link creates a network storage system and
possibly the largest simultaneous use for multiple applications and users.
Logic level: including the application, the management tools and services built on the
foundation of the physical layer devices, providing system management capabilities for
SAN.
+ Advantage of SAN: Capable backup with large amounts of data and are frequently
without affecting the flow of information on the web.
SAN especially suitable for applications that need speed and reduced latency such as
transaction processing in bank and finance
Data are always in high readiness level.
Data were unified storage, centralized management and potentially high. Capable of
recovering data if there is a problem.
Support for multiple protocols, different storage standards: iSCSI, FCIP, DWDM...
Chances are good extension on all spheres the number of devices,, system capacity as well
as physical distance.
High degree of safety by focusing management practices as well as using the tool
management support SAN.
So that, SAN but is often used in large data center for bringing some features like:
Minimize risks to data, the ability to share resources is very high, the ability to easily
develop, high throughput, supports a variety of devices, support, and management of data
transmission and data security high data.
More than, SAN enhance the performance of the system by simultaneously support multiple
operating systems, servers and applications, no ability to respond quickly to changes in the
operational requirements of an organization as well as love Specification of the network

system.
9|Page


EVALUATION ABOUT STORAGE SOLUTIONS
+ Advantages of DAS solutions is the ability easy installation, low cost, high performance.
Disadvantage of DAS scalability is limited when data increases the number of servers
required also increases. This will create the distributed data, interruption and difficulty as
well as protected backup storage system.
+ NAS and SAN solution address the limitations of DAS. With this type of storage NAS
and SAN, storage is separated from the server, network integration, creating a wide area
access to the server, users and applications accessing and exchanging. It creates a more
flexible and dynamic. The management and data protection will become simple, convenient
level will be higher the overall cost will be smaller. NAS is suitable for environment file
sharing but environmental restrictions in the system database. Moreover, with the use of
common infrastructure with other applications, NAS slow speed network access and
influence the performance of the whole system.
+ SAN network storage solutions solve the limitations of NAS and especially suitable for
applications that need high speed with minimal delay. Moreover, the available capacity to
respond quickly to changing operational requirements of an organization as well as the
technical requirements of the network system SAN downside is the cost of the initial
investment is higher than both DAS and NAS solutions.

2. Job Management Software:
Until now, job management in all business units of work management issues is urgent
issues. Why is that, simple management, recordkeeping work mostly on paper should take a
lot of time and effort…
2.1 Purpose
 With managers:
- Do not know the situation of their employees, tracking work progress very difficult staff.

- No one knows what the current progress of work done anywhere.
- Eassy to occur in case of overlapping, the report improper practice with staff.
- Difficult inquiry with a huge volume of papers.
- Reduced productivity, labor efficiency.
 With staff:
10 | P a g e


- Do not handle your workload.
- No management is the stage of completion of each task.
- G papers is hardly lookup.
- Reduced productivity, labor efficiency.
2.2 The advantages of the system
- This is a tool that helps organizations manage and operate the apparatus according to a
company certain processes. From stage manager assigned to the staff, the staff received and
performs a status report, the results …
- There are tools for management assessment for each task is reported. This is an important
function in the synchronization workflow. Entire through the division of the work group
and the specific type in company, this tool guides the steps as well as content-related tasks
that employees must report to the management and supervision of the implementation
process.
- Process management is conducted.
- Manage the communication process.
- Project management - plan.
- Control the work of each employee.
- Tracking the progress of the work situation projects and plans wherever.
- Easy to search relevant information when needed fast, accurate.
- Evaluate the work performance of each employee involved in the project.
- Ensure the implementation of the process when there is a change of personnel: when there
is a change of personnel - sometimes to serious consequences in the completion of the

project when uncontrolled progress of work of retired personnel.
- Control reports of subordinates by day, hour, week, month, year and according to terms.
- Self-setting plan for themselves by day, hour, week, month, year.
- Allows reporting directly to the manager on the system.
- The system functions automatically send mail to people related work as assigned and
reports for management jobs.
- Automatic reports are functional Upload information accompanying documentation
related to job.
2.4 The module system
 Assign work
11 | P a g e


- Assign work is an important part of the system software support multiple communication
options to:
+ Assign work for teams, departments, divisions, you are able to manage the traffic you
work for departments under their level, then work will be delivered directly to the
department managers that.
+ Assign work for staff: you can communicate to employees under their management+
Assign work cho bản thân
- You can assign work for many, many departments, department at the same time.
- Each task can be assigned to multiple people tracking coordinate or assist the main
processor
- Allows multiple documents attached
- Supports up to receive the reminder system
+ Send mail
+ Send SMS
+ Announcement by Popup
+ Report to be completed before the term how many daysy
- Lets bring jobs into vitae (personal plan)

- Supports merely to assign work the project
 Job Profile
- The work of the department (if you are a department manager) This allows progress
updates, work status
- You handle the job: all the main tasks you handle, enabling progress and update job status
- Work assignment: you all work assigned to staff, myself, could extend the job, additional
documentation, support, additional participants work, job transfer to join the project
- Work done in collaboration: communication permitted
- Job tracking
- Support to search job
 Prepare reports and view report
- Enables logging hourly jobs.
- Support jobs report weekly, monthly and term
- Automatic synthesis of staff reporting hourly, daily, monthly and term
-Allow see report of staff
12 | P a g e


 Remember plan - personal schedule
- This system enables members to plan work, arrange appointments, events and important
notes, as well as what to do during the day, week or month quickly and efficiently
+ Add a new event quickly and simply. Let set up recurring events happening every day,
every week, every month, every year. Just set up the first one, repeating events
automatically displayed in accordance with the time to repeat your settings
+ The system respecting what belongs to your personal, cancellation option "open" when
creating new will help you make that
+ Allow to delete, edit and create events. If you want jobs not created unexpected events,
you can choose to save a draft, convenient to edit information on this event later
+ Allow seeing more events according to different criteria
• Check by day, week, month and year of employment.

• Check the current week, current month, day and year out at fast drums.
• Check your calendar, of which the individual departments directly involved
+ Support and management events generated
Save Draft Event Management, Event Management importantly, fast Deleting an event, the
event moves fast group.
+ Support for fast searching individual events by criteria
· Group events, state events, work week, work year.
+ When the first set of events, if the manager or leader will have the right to set work for
staff. This function allows the head or one that someone with the right to send the patient
for the whole room or many. The recipient can choose to reject or accept the information
they receive.
 System Administration
- Managing users, groups users
- Lets set the system parameters
The software is built on the foundation nghe.Net2005, DotNetNuke portal technology, using
a database administrator SqlServer
VI.STRATEGIC PLANNING APPLICATIONS IT& PUBLIC COMMUNICATIONS
AT APPRAISAL DEPARTMENT:
- Nam Cuong Ha Noi Corporation model navigate to the model ERP (Enterprise Resouce

13 | P a g e


Planning) – enterprise resource planning. With ERP model, every activity, every stage of
the process of production and business activities of the coporation will be engineered and
implemented through a comprehensive management model on computer. The project will
be implemented in five year from 2014 and included in the overall data integrated whole
year group is 2019. A distinctive characteristic with appraisal department will perform the
first application for storing and Technology Software Work Management starting from
6/2014 to 6/2015;

+ The period 01: Deploying SAN Storage technology Solution;
+ The period 02: Deploy job management software;
+ The period 03: Implemented in all departments, branches or subsidiaries of the Group in
the model of ERP software and general technology + storage management software work in
particular);
V. TARGET, HUMAN RESOURCES, TIME AND ACTION PLAN FROM 2014 TO
2015:
1. The period 01: Deploying technology SAN Storage Solution
- Target: archival records and documents related to the project is done, finished up, about to
deploy, such as design drawings, design estimates, tender documents, project files, records
completion , settlement documents, contracts, legal documents about the project ... without
the use of cabinets, boxes for storage or contain religious …
- Selection suppliers: GEN - GENSYS SYSTEM JSC
- Action plan:
Work
Working with suppliers

Implementation
Appraisal department
General
Manager,

Starting
25/06/2014

Complete
30/06/2014

Signing the contract

Finance - Accounting,

01/07/2014

10/07/2014

11/07/2014
21/07/2014
26/07/2014

20/07/2014
25/07/2014
26/07/2014

Planning Department
Deploying
Check, testing
Acceptance test, payment
- Implementation Costs:
Item
Software applications + attached
device + installation costs

Amount (Vnd)
100,000,000

Note
Warranty 01 year equipment
parts and FREE 03 month
period beginning instruction

14 | P a g e


and support as requested of
clients
2. The period 02: Deploying technology management software application work
- Target: Software helps organizations manage and operate the apparatus of parts in a given
process. From stage manager assigned to the staff, the staff received and then perform a
status report, the results of the evaluation for each task are reported; Control reports of
subordinates by day, hour, week, month, year and according to terms; Self-setting plan for
themselves by day, hour, week, month, year and allows people to report directly to the
management system.
- Selection suppliers: Hoang Ha software.,Ltd
- Action plam:
Work
Working with suppliers

Implementation
Appraisal
department
General Manager,
Finance

Signing the contract

Starting

Complete

20/02/2015

28/02/2015

01/03/2015

10/03/2015

11/03/2015
21/03/2015
26/04/2015

20/03/2015
21/04/2015
26/04/2015

-

Accounting,
Planning
Department

Deploying
Check, testing
Acceptance test, payment
- Implementation Costs:
Item
Software applications + training
costs and user guide

Amount (Vnd)

Note

150,000,000

CONCLUSION
Information Technology is the application technology management and information
processing. Speed stormy development of technology for the transfer of information
becomes extremely fast and the role of information is becoming increasingly important.
These new possibilities and advantages of this Vietnamese IT has rapidly changed the way
of living, working, learning, thinking, and more importantly how human decision making.
15 | P a g e


Due to the growth and characteristics of IT that has had a tremendous impact and
comprehensive to human society, and obviously also strong direct impact to business.
Above is the report of appraisal department assessment of the actual situation and plans to
deploy application of information technology to improve work efficiency, accelerate the
implementation and withdrew more time in the work of the Board, the content in this report
not to mention detailed implementation plan and contingency plan risk. The omission part
will be added when the Group to conduct direct deployment.
Sincerely thanks for attention, comments to thesis go close to the scheme practical and be
high feasible.

16 | P a g e