ActualTests citrix presentation server 4 0 support exam 1y0258 nov 2008 pdf

Exam : 1Y0-258
Title : Citrix Presentation Server 4.0:Support
Ver

: 11-13-2008


1Y0-258

QUESTION 1:
Scenario: A Network Administrator has been instructed to setup a connection between
the Secure Gateway and the Web Interface. Which two options should be used to
establish the connection? (Choose two.)
A. HTTPS
B. HTTP
C. Encryption Access System
D. Microsoft Certificate Services
E. UDP
Answer: A,B
QUESTION 2:
Scenario: Certkiller is the new administrator of Certkiller .com. She notices that the IMA
Service on one of his servers failed to start. Which two tests should he perform to find
out why the IMA Service failed to start? (Choose two.)
A. Verify that the Spooler Service is started when a new user logs on
B. When connecting directly, verify that the IMA Service is running on the data store
server
C. Verify that the Spooler Service is started in the system context rather than for a user
D. When connecting directly to the data store, verify that an ODBC connection exists
Answer: C,D
QUESTION 3:
Scenario: An administrator wants to generate real-time metric graphs to see a

representation of the server conditions that generate an alert or alarm and other
conditions that surround the event. In which two locations can this be done? (Choose
two.)
A. In the Presentation Server Console
B. Under the Resource Watcher tab
C. Under the Resource Manager Server tab
D. In the Access Suite Console
Answer: A,D
QUESTION 4:
Scenario: Dave Jones installed a new version of the license server software for
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Presentation Server. He then noticed that Presentation Server is not recognizing the
license server. Which licensing issue would cause the Presentation Server not to
recognize the license server?
A. An incorrect version of the License Management Console was installed.
B. The Presentation Server was pointing to the wrong port of the License Management
Console.
C. The Presentation Server ran out of licenses.
D. An incorrect version of the license software was installed.
Answer: D
QUESTION 5:
Scenario: A new Network Administrator with minimal experience checking Load
Manager statistics is instructed to use a command line utility to query the tables of the
dynamic store. Which command should the administrator use to query the tables of the
dynamic store located on the data collector?
A. QUERY /STORE
B. QUERYDS

C. QUERY /FARM
D. QUERYS
E. QFARM /TAB
Answer: B
QUESTION 6:
Which command can be used to change the password associated with the data store
database?
A. DSCONFIG
B. DSINSTALL
C. DSEDIT
D. DSMAINT
Answer: D
QUESTION 7:
Scenario: The help desk administrator receives a call from a user who has received an
error message that states, "The system could not log you on." The user is attempting to
log on from a remote location. There have been no reports of network issues and the
domain controller seems to be accepting authentication requests from other users. After
confirming that the user is using the correct credentials, you proceed with determining
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the cause of the issue. Which three steps must be completed to determine whether the
issue is caused by the Presentation Server Client? (Choose three.)
A. Check that UDP port 1604 is open
B. Open TCP port 3389 on the server
C. Connect using RDP and determine if the situation improves
D. Verify that logons are enabled for RDP andICA connections in the Citrix Connection
Configuration tool
E. Verify that theICA listener is disabled

Answer: B,C,D
QUESTION 8:
Scenario: A hardware load balancer and three servers running the Web Interface and the
Secure Gateway Service are configured within a single hop DMZ . Within the last half
hour, you received several dozen complaints that remote users cannot connect to the
Presentation Server environment. What are the two most likely causes? (Choose two.)
A. Hardware load balancer failure
B. Network failure
C. Permission failure
D. Web Interface server failure
Answer: A,B
QUESTION 9:
Scenario: Six months ago an organization successfully deployed a new CRM application
on servers running Presentation Server to users in the local office and to users in remote
offices.
Recently, the organization has introduced a policy allowing users in the headquarters
office to work remotely from home. Users access applications using the existing Secure
Gateway and Presentation Server infrastructure. However, as more employees choose to
work remotely, they have increasingly complained about poor performance.
In order to resolve the performance issues, which resources may require increased
capacity?
A. Internet connection of the data center
B. CRM database servers
C. Servers running Presentation Server
D. LAN switch of the data center
Answer: A

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QUESTION 10:
Scenario: Users in the Toronto office are complaining that print jobs directed to network
printers take a long time to complete. Bandwidth to this office is nearing saturation, and a
network upgrade will not be completed for several months. In the interim, how can you
improve the user's printing experience?
A. Printer bandwidth should be set to 20 Kbps for all servers.
B. The Print Job Routing policy should be configured so that users always connect
indirectly as a client printer.
C. The Printer Properties Retention policy should be enabled for roaming profile only.
D. Printer bandwidth should be set to 20 Kbps through a policy for all
Toronto-basedcomputer IP addresses.
Answer: B
QUESTION 11:
Scenario: Every time the Network Engineers at Certkiller .com try to start the IMA
Service, an error message pops up stating that the IMA Service could not be started.
Their environment is currently using a direct connection to the data store. What should be
done to troubleshoot this issue?
A. Verify ODBC connectivity
B. Change the default timeout value for the Service Control Manager
C. Verify IMA Service connectivity
D. Restart the Presentation Server
Answer: A
QUESTION 12:
Scenario: A Network Administrator connects to a Presentation Server desktop from the
client device. The administrator tries to select a printer from the Printers and Faxes
screen and sees the message: "You do not have access to this printer. Only the security
tab will be displayed". What can the administrator do to solve this issue?
A. Restart the Print Spooler Service.
B. Logon to the server and manually add the printer.

C. Select a printer from the user's session.
D. Restart the Citrix Print Manager Service.
Answer: C
QUESTION 13:

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An administrator noticed a message indicating that the IMA service on a particular
Presentation Server failed to start when the service actually started. Which two methods
should the administrator use to troubleshoot this issue? (Choose two.)
A. Collect the CDF Trace with the proper IMA sub-systems.
B. Run DRWTSN32 - I to set Dr. Watson as the default debugger.
C. Verify the current loading plug-ins using REGEDIT.
D. Run NETMON to get the network trace.
Answer: A,C
QUESTION 14:
Scenario: The Network Administrator has modified the value of MaxThreads to tune the
Presentation Server implementation, as Session Reliability is enabled for 150 user client
connections on a server that is powerful enough to accept more. After making this
modification, which two options could be used by the administrator to cause the changes
to take effect? (Choose two.)
A. Reboot the server
B. Restart the XTE Service
C. Log off all users
D. Restart IMA Service
Answer: A,B
QUESTION 15:
Scenario: A Network Administrator noticed that client logon performance is very poor

and thinks that it might be due to client drive mapping. Which drive is most likely being
queried in order to cause this issue? (Drive A = Floppy Drive, Drive C = Local Drive, D
= CDROM, Z = Network Drive)
A. Drive Z
B. Drive D
C. Drive C
D. Drive A
Answer: D
QUESTION 16:
Choose the option that correctly describes the function of the given Presentation Server
component.
A. Farm Metric Server interprets Resource Managermetrics that apply to the entire farm.
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B. Data Collector stores the Resource Managerconfiguration data.
C. Farm Metric Server sends farm wide data to other servers using IMA (Independent
Management Architecture) communication.
D. Data Collector determines the farm wide data distribution system.
Answer: A
QUESTION 17:
What happens when the Connect client printers at logon checkbox is not selected in the
ica-tcp connection client settings?
A. Client printers will be prohibited from being added automatically.
B. Printing speed is reduced.
C. Presentation Server universal printer driver will automatically create printers for
connecting clients when they launch their ICA connections.
D. Client to server printer redirection will be disabled.
Answer: A

QUESTION 18:
Which component gathers historical metrics from all Presentation Servers on a daily
basis and forwards the data to the Summary Database?
A. Data Collector
B. Summary Database Collector
C. Database Connection Server
D. Farm Metric Server
Answer: C
QUESTION 19:
What happens when a collision occurs and the DLLs for the application are relocated to
an available base memory address?
A. The DLL can no longer be shared with other applications.
B. The registry key of the DLL changes to 0.
C. The registry key of the DLL changes to 1.
D. The DLL is deleted from the application.
Answer: A
QUESTION 20:

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What are two reasons why you would receive an error message from the Service Control
Manager stating that the IMA Service could not be started when the service actually
started? (Choose two.)
A. The Service Control Manager timeout value expired.
B. The Citrix XML HTTP socket timeout value expired.
C. The Service Control Manager is currently set to use the default time-out value.
D. The IMA Service startup account expired.
E. The Citrix XML Service could not connect to the database.

Answer: A,C
QUESTION 21:
Scenario: You recently installed Citrix Presentation Server 4.0 on Windows Server 2003
in a pilot environment at Certkiller .com and have not yet made any modifications to the
default settings for farm properties. Your pilot user group is based on technical
employees from several regional offices and the headquarters location. Users that access
from wireless connections report that their screens freeze on occasion and an hour glass
appears. How would you identify the issue affecting the environment?
A. By checking if IPX/SPX has been enabled within the operating system
B. By checking if there is an issue withICA keep-alives
C. By checking if Session Reliability is enabled
D. By checking if Access Control has been allowed for any connection
Answer: C
QUESTION 22:
Scenario: Brook Bank & Company purchased a new accounting application to improve
their employees' efficiency and help make the company more competitive among the
leading accounting firms in Mans County. The IT administrator of Brook Bank wants to
know the resource requirement of the new application that has been installed in their pilot
environment. This information is available in a report.
Which console can be used to generate the report?
A. Resouce Manager Web Console
B. Presentation Server Console
C. Access Suite Console
D. Microsoft Management Console
Answer: C
QUESTION 23:

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Scenario: A license server was renamed and a new license file was allocated and installed
on the license server. However, whenever the server is rebooted, a license error message
pops up indicating that the license server is not available. Which two issues could cause
this error message? (Choose two.)
A. The old license file has expired.
B. The change to the port number in the old license file was not implemented in the new
license file.
C. The previous allocated licenses were not returned to Citrix before the new license file
was generated.
D. The new license file does not have the same name as the Presentation Server farm.
Answer: B,C
QUESTION 24:
Scenario: An administrator wants to adjust the threshold for a specific alarm setting for
Page File utilization. The value in the yellow threshold field will be changed from 40 to
50 and the value in the red threshold field will be changed to 60; this action will result in
the red threshold having a higher value. How can this be done?
A. By opening the Event Log Consolidator and changing the alert settings
B. By clicking the server farm node and editing the farm properties settings
C. By expanding the Resource Manager node and double-clicking the desired metric
D. By right-clicking the desired metric and selecting "Properties"
Answer: D
QUESTION 25:
Where can an administrator generate the Policy Report for a farm?
A. In the Resource Manager Web Console
B. In the Presentation Server Console
C. In the IIS Management Console
D. In the Access Suite Console
Answer: D
QUESTION 26:

Scenario: A Network Administrator goes into Presentation Server console and changes
the Citrix Print Manager Service settings. The administrator changes the startup type of
the service from "automatic", and deselects the "This account" radio button. Which
consequence may result from this action?

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A. Printers will not be auto-created.
B. Printer mapping will automatically be disabled.
C. The Printing Bandwidth will be increased.
D. All the available client printers will be deleted.
Answer: A
QUESTION 27:
Scenario: Remote users who log on to a particular Presentation Server over dial-up
connections experience a black screen for about 15 minutes before login finally
completes. A Network Administrator wants to figure out what could be causing the slow
logon and why the black screen is appearing.
What should be done to determine the cause of this issue?
A. Run Network Trace on the client device
B. Open My Computer on the client device and check if the device is configured to allow
remote assistance invitations to be sent to a Presentation Server
C. Open Task Manager on the client device and stop the process with the highest CPU
utilization
D. Run Terminal Services recovery on the client device
Answer: A
QUESTION 28:
Scenario: Users connecting directly to the Presentation Server 4.0 desktop are able to
print to their auto-created printers. When the same users try to print from their published

applications, they cannot see their auto-created printers. The Citrix Administrator
suspects that this is due to asynchronous processing of printer auto-creation for published
applications. How can the administrator disable asynchronous auto-creation of printers
for published applications?
A. Disable the option in the Printing Policy.
B. Disable the option in Printer Properties in Presentation Server Console.
C. Disable the option in Application Properties in Presentation Server Console.
D. Disable the option in Server Properties.
Answer: C
QUESTION 29:
Scenario: You have deployed a new mapping application that is to be used by your Sales
and Marketing department to track customers and sales leads by zip code. Because the
application was inadvertently made available to all domain users, you see that a few
people other than Sales and Marketing users are accessing the application. You learn that
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your commpany purchased only 50 user licenses;this is sufficient only for sales and
Marketing users. When you approach your manager regarding licensing compliance, he
advises you that because typical usage is only approximately 30 users, it is acceptable to
allow all domain users to continue to access the application with the current number of
licenses. However, he asks you to monitor the usage and ensure that no more than 50
instances are open at any time.
Which two actions should you perform? (Choose two.)
A. Limit users to the Sales and Marketing group during business hours, and allow all
domain users to have access after business hours.
B. Limit the number of instances allowed in the server farm.
C. Limit users to only one instance of the application.
D. Use Presentation Server policies to limit the total number of concurrent sessions that a

user can have running at the same time.
E. Create a Resource Manager published application anduse the Count Metric.
Answer: B,E
QUESTION 30:
By default, which three ports can be used by Citrix Presentation Server to communicate
with a Citrix license server? (Choose three.)
A. 20700
B. 27001
C. 27008
D. 27000
E. 20079
Answer: B,C,D
QUESTION 31:
What happens when the Connect client printers at logon checkbox is not selected in the
ica-tcp connection client settings?
A. Presentation Server universal printer driver will automatically create printers for
connecting clients when they launch theirICA connections.
B. Client to server printer redirection will be disabled.
C. Client printers will be prohibited from being added automatically.
D. Printing speed is reduced.
Answer: C
QUESTION 32:

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Scenario: You are planning to deploy a new Human Resources application at
Certkiller .com. To avoid installing the application on each workstation, your company
has decided to deploy the application using Presentation Server. Your company has 200

employees and 80 will need to access the application at any given time, so only 80
licenses have been purchased. To ensure licensing compliance, what should you do?
A. Publish the application and allow only one instance of the application per user.
B. Publish the application and limit the number of instances allowed in the server farm.
C. Publish the application and ensure that Workspace Control has not been enabled.
D. Publish the application and use Citrix Policies to limit the total number of concurrent
sessions that a user can have running at the same time.
Answer: B
QUESTION 33:
Scenario: A Network Administrator receives a number of service tickets with complaints
from users connecting to the Presentation Server through an ica-tcp connection. How can
the administrator determine if an unexpected policy result is due to Windows Group
Policy settings or to a Citrix Policy?
A. By connecting from a client device to the Presentation Server through a customized
ICA Connection and checking if the unexpected policy results occur
B. By connecting from a client device to the Presentation Server through an ICA WIN32
Client and editing the farm properties for the unexpected policy results
C. By connecting from a client device to the Presentation Server through a Remote
Desktop Connection and checking if the unexpected policy results occur
D. By connecting from a client device to the Presentation Server through Web Interface
and checking if the unexpected policy results occur
Answer: C
QUESTION 34:
Scenario: Certkiller installed a new version of the license server software for
Presentation Server. She then noticed that Presentation Server is not recognizing the
license server. Which licensing issue would cause the Presentation Server not to
recognize the license server?
A. An incorrect version of the license software was installed.
B. The Presentation Server was pointing to the wrong port of the License Management
Console.

C. An incorrect version of the License Management Console was installed.
D. The Presentation Server ran out of licenses.
Answer: A
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QUESTION 35:
Which two processes should an administrator perform to determine metric thresholds?
(Choose two.)
A. Determine a server metric base when no users are connected to the server
B. Monitor the server metrics when users are connected and set the user experience
C. Determine a server metric base only when users are connected to the server
D. Compare the server metrics to the administrator's opinion of what should be done
Answer: A,B
QUESTION 36:
Scenario: A Network Administrator configures a print job routing policy for LAN users
to always connect as client printers. After this, these users begin experiencing slow
printing. What should be done to resolve this issue?
A. Edit the policy to remove all WAN users from the policy to provide more room for
LAN users
B. Enable session printing for the LAN users
C. Enable client print mapping for the LAN users
D. Edit the policy for LAN users to connect directly to network printers
Answer: D
QUESTION 37:
Scenario: A license server was renamed and a new license file was allocated and installed
on the license server. However, whenever the server is rebooted, a license error message
pops up indicating that the license server is not available. Which two issues could cause

this error message? (Choose two.)
A. The previous allocated licenses were not returned to Citrix before the new license file
was generated.
B. The change to the port number in the old license file was not implemented in the new
license file.
C. The new license file does not have the same name as the Presentation Server farm.
D. The old license file has expired.
Answer: A,B
QUESTION 38:
Scenario: When Certkiller attempts to restart one of the Presentation Servers in his
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company's server farm, the IMA Service fails and an error message with the error code
like 2147483649 pops up. Which action should Jack take to troubleshoot this problem?
A. Verify that the startup type of the IMA Service is set to manual
B. Verify that the Citrix Print Manger Service is started
C. Verify that the WMI Service is not started
D. Verify that the local system account is not missing a \\TEMP directory
Answer: D
QUESTION 39:
Scenario: You are the administrator of a 50-server Presentation Server farm at
Certkiller .com. All clients are based on Windows 2000 Professional or Windows XP
Professional. The Training Department will be deploying video-based training that will
be published on the servers, but a format has not yet been determined. Which two
SpeedScreen capabilities should you point out to the project manager as options that
would likely enhance ICA sessions over low-bandwidth connections? (Choose two.)
A. SpeedScreen Flash Acceleration
B. SpeedScreen Browser Acceleration

C. SpeedScreen Multimedia Acceleration
D. SpeedScreen Latency Reduction
Answer: A,C
QUESTION 40:
Scenario: A recently hired Network Administrator at Net Tech was asked to configure
ICA settings so that a particular program is launched when a user connects. Which Citrix
Connection Configuration Tool setting is used for this purpose?
A. Start Application
B. Initial Program
C. Auto Logon
D. Auto Launch
Answer: B
QUESTION 41:
Scenario: Your Network Administrator is reviewing a network trace to address a
potential issue and is alarmed that no traffic has crossed TCP port 1494 during the
hour-long trace. What are two reasons why this would happen? (Choose two.)
A. The IMA Service is not functional.
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B. The Citrix License Server is unavailable.
C. NoICA sessions are connected during this time period.
D. The data store database is unavailable.
E. Session Reliability is implemented.
Answer: C,E
QUESTION 42:
Scenario: A Network Administrator receives a number of service tickets with complaints
from users connecting to the Presentation Server through an ica-tcp connection. How can
the administrator determine if an unexpected policy result is due to Windows Group

Policy settings or to a Citrix Policy?
A. By connecting from a client device to the Presentation Server through Web Interface
and checking if the unexpected policy results occur
B. By connecting from a client device to the Presentation Server through a customized
ICA Connection and checking if the unexpected policy results occur
C. By connecting from a client device to the Presentation Server through an ICA WIN32
Client and editing the farm properties for the unexpected policy results
D. By connecting from a client device to the Presentation Server through a Remote
Desktop Connection and checking if the unexpected policy results occur
Answer: D
QUESTION 43:
ICA Priority Packet Tagging provides the ability to prioritize ICA sessions based on the
virtual channel data being transmitted. In which registry key can ICA Priority Packet
Tagging be adjusted?
A. HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Citrix\\WFShell
B. HKEY_LOCAL_MACHINE\\SYSTEM\\Software\\Microsoft\\Tcpip\\Currentversion
C. HKEY_LOCAL_MACHINE\\SYSTEM\\Software\\Citrix\\APPCFG
D. HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\TerminalServer\\Wds\\icawd\\Priority
Answer: D
QUESTION 44:
Scenario: Since upgrading to Presentation Server 4.0, some users have reported an error
message stating that "You do not have access to logon to this session."
What would you advise your help desk staff to ask users who receive this error message?
A. Whether the user is connecting from a remote location or from the internal network
B. Whether the user is accessing the Presentation Server farm by means of Program
Neighborhood Classic, Web Interface, or Program Neighborhood Agent
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C. Whether the user password has recently been changed
D. Whether the Password Manager Agent is installed on the local device
Answer: B
QUESTION 45:
How can a Network Administrator use Resource Manager to monitor Presentation Server
problems without using the full status display screen?
A. By using the Resource Manager Reports tab
B. By using the Resource Manager Watcher tab
C. By using the Resource Manager Properties tab
D. By using the Resource Manager Alert tab
Answer: B
QUESTION 46:
Scenario: A Network Administrator recently installed a newer Presentation Server Client
version and noticed that the older version is faster than the newer one. What should the
administrator do to troubleshoot this issue?
A. Change the registry key in HKEY_LOCAL_MACHINE and retest
B. Disable the new client features and retest
C. Logoff and then logon on the client device and retest
D. Reboot the client device and retest
Answer: B
QUESTION 47:
Scenario: You recently installed Citrix Presentation Server 4.0 on Windows Server 2003
in a pilot environment and have not yet made any modifications to the default settings for
farm properties. Your pilot user group is based on technical employees from several
regional offices and the headquarters location. Users that access from wireless
connections report that their screens freeze on occasion and an hour glass appears. How
would you identify the issue affecting the environment?
A. By checking if there is an issue withICA keep-alives
B. By checking if Session Reliability is enabled
C. By checking if Access Control has been allowed for any connection

D. By checking if IPX/SPX has been enabled within the operating system
Answer: B

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QUESTION 48:
Which ICA optimization feature can be used to ensure that the client session is not
disconnected from the server when the client loses connectivity?
A. ICA Keep Alive
B. Auto Client Reconnect
C. Smooth Roaming
D. Session Reliability
Answer: D
QUESTION 49:
Which command is used from the command line interface to validate the integrity of the
data in the data store database?
A. DSMAINT
B. DSCHECK
C. DSVALT
D. DSVIEW
Answer: B
QUESTION 50:
Scenario: Users at the small remote Cleveland office of AJM, Inc. report that ICA
sessions are slow and sometimes drop, especially when large print jobs are running. The
Network Administrator plans to upgrade this WAN link later this year but is currently
unable to do so.
To improve the user experience, the Network Administrator should ________ and
________. (Choose two.)

A. Prioritize the printing virtual channel
B. Implement Session Reliability
C. Deselect "Start this application without waiting for printers to be created" for each
published application
D. Adjust bandwidth policies
Answer: B,D
QUESTION 51:
Scenario: The Presentation Server administrator is unable to connect to the Presentation
Server Console. After verifying the existence of the database and that the data store
database server is functional, what is the next troubleshooting step toward resolving this
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issue?
A. Verify that traffic can flow over TCP port 2598.
B. Verify that traffic can flow over TCP port 2512.
C. Verify that traffic can flow over TCP port 2513.
D. Verify that traffic can flow over TCP port 1494.
Answer: C
QUESTION 52:
Scenario: A Network Administrator notices that users are not allowed to log on to two
servers in the Presentation Server farm. The administrator decides to verify whether the
servers are enabled to accept connections by checking the listener. From which two
consoles can the administrator troubleshoot this issue? (Choose two.)
A. Presentation Server Console
B. Access Suite Console
C. Resource Manager Console
D. Resource Manager Web Console
E. Server Configuration Console

Answer: A,B
QUESTION 53:
Scenario: A Network Administrator goes into Presentation Server console and changes
the Citrix Print Manager Service settings. The administrator changes the startup type of
the service from "automatic", and deselects the "This account" radio button. Which
consequence may result from this action?
A. Printers will not be auto-created.
B. The Printing Bandwidth will be increased.
C. Printer mapping will automatically be disabled.
D. All the available client printers will be deleted.
Answer: A
QUESTION 54:
Scenario: A Network Administrator wants to display the names of applications and the
server load of a particular zone within a server farm using a command line utility. Which
command can be used for this purpose?
A. QFARM /LOAD
B. QFARM /ZONEAPP
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C. QFARM /ZONE(APP/LOAD)
D. QFARM /ZONELOAD
E. QFARM /ZONEAPP/ZONELOAD
Answer: B
QUESTION 55:
Scenario: A Network Administrator goes into Presentation Server console and changes
the Citrix Print Manager Service settings. The administrator changes the startup type of
the service from "automatic", and deselects the "This account" radio button. Which
consequence may result from this action?

A. Printers will not be auto-created.
B. The Printing Bandwidth will be increased.
C. All the available client printers will be deleted.
D. Printer mapping will automatically be disabled.
Answer: A
QUESTION 56:
Scenario: A Network Administrator decides to reconfigure certain settings on the
Presentation Server. The administrator enables SpeedScreen Browser Acceleration
support for GIF images. What is the benefit of this?
A. More transparent images can be played in the web pages.
B. Image resolution is better.
C. Bandwidth is reduced because of the absence of animation.
D. Users can play images in their web browser from the Presentation Server.
Answer: C
QUESTION 57:
ICA Priority Packet Tagging provides the ability to prioritize ICA sessions based on the
virtual channel data being transmitted. In which registry key can ICA Priority Packet
Tagging be adjusted?
A. HKEY_LOCAL_MACHINE\\SYSTEM\\Software\\Citrix\\APPCFG
B. HKEY_LOCAL_MACHINE\\SYSTEM\\Software\\Microsoft\\Tcpip\\Currentversion
C. HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\TerminalServer\\Wds\\icawd\\Priority
D. HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\Citrix\\WFShell
Answer: C

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QUESTION 58:
Scenario: The Presentation Server environment of your company consists of 20 servers,

nearly half of which are older servers. You need to present data to your manager
illustrating that the hardware performance of these servers will not support the additional
planned load, based on the anticipated growth of the company, and should be upgraded.
Which two tools should you use to generate the data? (Choose two.)
A. Citrix Network Manager
B. Access Suite Console for Presentation Server
C. Citrix Load Manager
D. Citrix Resource Manager
Answer: B,D
QUESTION 59:
Which three options can Resource Manager use to monitor network processes as they
occur? (Choose three.)
A. Resource Manager Event Log
B. Resource Manager Server Log
C. Real-time servers
D. Real-time graphs
E. Resource Manager Watcher
Answer: B,D,E
QUESTION 60:
Scenario: An administrator wants to check ICA listener in order to determine why ICA
-TCP session performance is very slow. Which three settings can be viewed under the
client tab of the Citrix Configuration Tool? (Choose three.)
A. Disable Client Clipboard Mapping
B. Disable Client Connection Mapping
C. Maximum Client Connection
D. Maximum Color Depth
E. Disable Client Audio Mapping
Answer: A,D,E
QUESTION 61:
After the implementation of a new VPN solution, where can the overall ICA packet size

be reduced?
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A.
HKEY_LOCAL_MACHINE\\Software\\Microsoft\\WindowsNT\\Currentversion\\TerminalServer\\ICA\\MaxI
C
B.
HKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control\\TerminalServer\\Wds\\icawd\\MaxICAP
a
C. Citrix Connection Center
D. Presentation Server Console
Answer: B
QUESTION 62:
Scenario: Certkiller is the new administrator of Certkiller .com. She notices that the IMA
Service on one of his servers failed to start. Which two tests should he perform to find
out why the IMA Service failed to start? (Choose two.)
A. Verify that the Spooler Service is started in the system context rather than for a user
B. Verify that the Spooler Service is started when a new user logs on
C. When connecting directly to the data store, verify that an ODBC connection exists
D. When connecting directly, verify that the IMA Service is running on the data store
server
Answer: A,C
QUESTION 63:
Scenario: Certkiller's Presentation Server farm is using the new universal print driver.
She recently noticed that users cannot print when using certain applications. What can
Jack do to fix this kind of issue?
A. Reinstall the universal print driver on the Presentation Server.
B. Change the properties of the application to grant all the users full control, including

printing.
C. Contact the application providers because the applications may be sending raw data
instead of EMF.
D. Assign a specific printer to those applications and add the printer to the client local
printer folder.
Answer: C
QUESTION 64:
Scenario: Users at Certkiller .com constantly complain of printing problems when they
roam from one floor to another in their eight-story corporate office. Currently, DHCP is
availble throughout the entire building;each floor has it own subnet.
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What can be done to prevent these users from having to go back to their original floors to
pick up printed documents whenever they print on a different floor?
A. Create a list of printers in the "User local printer folder" and add the various printers
and their drivers for all the floors
B. Configure a proximity printing policy forusers base on IP addresses
C. Configure a policy for users on each floor to print to specific printers
D. Create a session printing filter for users to point them to the nearest printer on
whichever floor they print from
Answer: B
QUESTION 65:
Scenario: Certkiller .com is using the Web Interface and the Secure Gateway on the same
server, with Web Server Load Balancer between the client and the Secure Gateway.
Every time users in the Alaska office log on using the Web Interface and enumerate
application icons, which are HTTP communications, they receive an SSL Error 4
message when they try to launch the applications. What is the cause of this error
message?

A. Secure Gateway does not allow HTTP communication to pass through from client to
server.
B. Web Server Load Balancer terminates ICA/SSL sessions.
C. Secure Gateway terminates ICA/SSL sessions.
D. Web Server Load Balancer does not allow HTTP communication to pass through from
client to server.
Answer: B
QUESTION 66:
When using ICA Priority Packet Tagging, the __________ would be used to change the
ICA session priority based on the virtual channel data being transmitted. (Fill in the blank
with the correct option.)
A. Windows Registry
B. Citrix Management Console
C. Access Suite Console
D. Citrix Connection Center
Answer: A
QUESTION 67:
Scenario: A license file allocated from MyCitrix.com with host name MERICA was
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installed on the server named LICSSER. Every time the Network Administrator tries to
connect to the Presentation Server, an error appears stating that the license server cannot
be contacted. What could be the cause of this issue?
A. The license server is not in the same domain as the Presentation Server.
B. The host name used to allocate the license is different from the license server name.
C. The license needs to be deployed through the License Management Console.
D. The account used to allocate the license is not a member of the domain administrators
group.

E. The license allocated is an invalid license.
Answer: B
QUESTION 68:
Scenario: As additional users are added to the Presentation Server environment, the
existing users notice that the logons are taking significantly longer to complete. They
make a connection to the server, but the logon dialog box takes longer to update and then
disappear. What is a possible reason for this logon delay?
A. The server usage is experiencing bottlenecks.
B. The servers have more disconnected sessions.
C. The servers are running out of idle sessions.
D. The data collectors are becoming overloaded.
Answer: A
QUESTION 69:
Scenario: Certkiller's Presentation Server farm is using the new universal print driver.
She recently noticed that users cannot print when using certain applications. What can
Jack do to fix this kind of issue?
A. Contact the application providers because the applications may be sending raw data
instead of EMF.
B. Change the properties of the application to grant all the users full control, including
printing.
C. Reinstall the universal print driver on the Presentation Server.
D. Assign a specific printer to those applications and add the printer to the client local
printer folder.
Answer: A
QUESTION 70:
What may cause Load Manager to distribute load incorrectly?
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A. Data store update rate
B. Farm Metric Serverupdate communication
C. Database Connection Server update rate
D. Data collectorupdate communications
Answer: D
QUESTION 71:
Scenario: An administrator wants to check ICA listener in order to determine why ICA
-TCP session performance is very slow. Which three settings can be viewed under the
client tab of the Citrix Configuration Tool? (Choose three.)
A. Maximum Client Connection
B. Disable Client Connection Mapping
C. Disable Client Audio Mapping
D. Disable Client Clipboard Mapping
E. Maximum Color Depth
Answer: C,D,E
QUESTION 72:
How can a Network Administrator use Resource Manager to monitor Presentation Server
problems without using the full status display screen?
A. By using the Resource Manager Watcher tab
B. By using the Resource Manager Alert tab
C. By using the Resource Manager Properties tab
D. By using the Resource Manager Reports tab
Answer: A
QUESTION 73:
Scenario: Your network administrator has informed you that QoS (prioritization) will be
implemented to ensure that ICA traffic is prioritized appropriately. Session Reliability
using the default port has already been enabled. Which two tests should you perform to
identify that the ICA traffic is appropriately prioritized? (Choose two.)
A. Check if TCP 1494 is being used for trafficinbound to the server.

B. Check if a dynamically allocated port is being used for trafficinbound to the server.
C. Check if TCP 2598 is being used for trafficinbound to the server.
D. Check if TCP 2598 is being used for traffic outbound from the server.
E. Check if a dynamically allocated port is being used for traffic outbound from the
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server.
F. Check if TCP 1494 is being used for traffic outbound from the server.
Answer: C,E
QUESTION 74:
Scenario: A Network Administrator has been instructed to setup a connection between
the Secure Gateway and the Web Interface. Which two options should be used to
establish the connection? (Choose two.)
A. UDP
B. Encryption Access System
C. HTTP
D. HTTPS
E. Microsoft Certificate Services
Answer: C,D
QUESTION 75:
Scenario: Users connecting directly to the Presentation Server 4.0 desktop are able to
print to their auto-created printers. When the same users try to print from their published
applications, they cannot see their auto-created printers. The Citrix Administrator
suspects that this is due to asynchronous processing of printer auto-creation for published
applications. How can the administrator disable asynchronous auto-creation of printers
for published applications?
A. Disable the option in Server Properties.
B. Disable the option in Printer Properties in Presentation Server Console.

C. Disable the option in Application Properties in Presentation Server Console.
D. Disable the option in the Printing Policy.
Answer: C
QUESTION 76:
Which ICA optimization feature can be used to ensure that the client session is not
disconnected from the server when the client loses connectivity?
A. ICA Keep Alive
B. Auto Client Reconnect
C. Smooth Roaming
D. Session Reliability
Answer: D
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