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UNIT 9. THE POST OFFICE

(BƯU ĐIỆN)

I. GLOSSARY (Bảng từ vựng)
1. architect (n) a person whose job is to design buildings, etc. kiến trúc sư
→ architecture (n) khoa kiến trúc
2. arrogant (adj) kiêu ngạo; kiêu căng; ngạo mạn
3. bother (v) (often used in negative sentence and questions) (- with/ about sth): to spend time and/ or
energy doing sth bỏ công; bỏ sức
Ex: He didn’t even bother to let me know he was coming. (Anh ta thậm chi chẳng buồn cho tôi biết là
anh ta sẽ đến.)


→ bother (n) [U] điều khó khăn; điều rắc rối
4. brave (adj) can đảm; gan dạ; dũng cảm SYN courageous
5. burglar (n): a person who enters a building illegally in order to steal kẻ trộm đào ngạch
6. capacity (n) sức chứa; dung lượng
Ex: The fuel tanks have a capacity of 25,000 gallons. (Bồn xăng có sức chứa 25.000 gallon.)
7. communal (adj) công; chung; công cộng SYN shared
→ commune (n) nhóm người (không thuộc một gia đình) sống chung với nhau và có chung tài sản và
trách nhiệm
8. competitive (adj) (- with sb/ sth): as good as or better than others cạnh tranh; có sức cạnh tranh;
phải chăng
Ex: Our prices are highly competitive (= as low as or lower than those of the others). (Giá cả của
chúng tôi rất phải chăng.)

→ competitively (adv) đủ khả năng cạnh tranh
→ competitiveness (n) tính cạnh tranh; tính đua tranh
9. courteous (adj): polite, especially in a way that shows respect lịch sự; nhã nhặn OPP discourteous
→ courteously (adv) (một cách) lịch sự; nhã nhặn
10. coward (n) (disapproving): someone who is not brave enough to fight or do something difficult or
dangerous that they should do người nhát gan; người hèn nhát; người nhút nhát
11. cramped (adj): not having enough space chật hẹp; tù túng
12. customer (n): a person or an organization that buys sth from a shop/ store or business khách hàng
13. facsimile (n) fax bản sao; bản fax
Ex: It’s a facsimile machine. (Đó là một chiếc máy fax.)
14. fax (n) a letter or message sent by fax bản fax
Ex: You can send faxes by email from your computer. (Bạn có thể gửi fax bằng email từ máy tính của

bạn.)
→ fax (v) (- sth to sb; - sb sth) gửi fax
15. graphics (n) designs, drawing or pictures, that are used especially in the production of books,
magazines, etc. hình vẽ; đồ họa
Ex: Text and graphics are prepared separately and then combined. (Chữ viết và hình vẽ được chuẩn
bị riêng rồi sau đó được kết hợp lại.)
16. in operation (idm): working, being used or having an effect hoạt động; có tác dụng
Ex: The system has been in operation for six months. (Hệ thống này đã hoạt động được sáu tháng.)
17. make (n) hiệu, mác (hàng hóa)
18. network (n) mạng lưới; hệ thống
19. notify (v) to formally or officially tell sb about sth thông báo SYN inform
Ex: Competition winners will be notified by post. (Những người thắng cuộc sẽ được thông báo bằng

thư.)
→ notification (n) sự thông báo; thông báo
20. orphan (n): a child whose parent are dead trẻ mồ côi
21. pacifist (n): a person who believes that all wars are wrong and that you should not fight in them
người theo chủ nghĩa hòa bình
22. pickpocket (n) kẻ móc túi
23. punctual (adj) đúng giờ
→ punctually (adv)
24. recipient (n) a person who receives sth người nhận
25. reduction (n) (- in sth) sự thu nhỏ; sự giảm bớt
→ reduce (v) [T] thu nhỏ; giảm; giảm bớt
26. release (v) (- sb/ sth from sth) tha; thả; phóng thích; giải thoát

→ release (n) sự thả; sự phóng thích
27. secure (adj): not likely to be lost; safe an toàn; bảo đảm
→ secure (v) (- sth against sth) bảo vệ
→ security (n) sự bảo đảm
28. shoplifter (n): a person who steals sth from a shop while pretending to be a customer kẻ ăn cắp
trong cửa hàng
29. spacious (adj) (approving) (of a room or building): large and with plenty of space for people to
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move around in rộng rãi SYN

roomy
Ex: The house has a spacious kitchen. (Nhà đó có căn bếp rộng rãi.)
→ spaciously (adv) (một cách) rộng rãi
→ spaciousness (n) sự rộng rãi
30. speedy (adj): happening or done quickly or without delay nhanh chóng SYN rapid
→ speedily (adv) (một cách) nhanh chóng
31. subscribe (v) to pay an amount of money regularly in order to receive or use sth đặt mua (dài hạn);
thuê bao (mạng điện thoại, v.v.)
Ex: Which journals does the library subscribe to? (Thư viện này đặt mua những tờ báo nào?)
→ subscriber (n) người đặt mua báo dài hạn; người thuê bao (sử dụng mạng điện thoại, v.v.)
→ subscription (n) tiền mua báo dài hạn; tiền thuê bao (sử dụng mạng điện thoại, v.v.)
32. surface mail (n) letters, packages, etc. that go by road, rail or sea, not by air thư gửi đường bộ hay

đường biển
33. technology (n) machinery or equipment designed using technology thiết bị công nghệ
Ex: The company has invested in the latest technology. (Công ty đang đầu tư vào những thiết bị
công nghệ cao hiện đại nhất.)
→ technological (adj) (thuộc) công nghệ
→ technologically (adv) có tính chất công nghệ
34. telecommunications (n) (also infml telecoms) viễn thông
→ telecommunication (adj) [only before noun] viễn thông
35. telegram (n) bức điện; bức điện tín
36. tenant (n): a person who pays rent for the use of a room, building, land, etc. to the person who
owns it người thuê; người mướn (nhà, phòng ...)
37. thoughtful (adj) (approving) showing that you think about and care for other people chu đáo; quan

tâm; ân cần SYN considerate; kind
→ thoughtfully (adv) (một cách) chu đáo; quan tâm; ân cần
→ thoughtfulness (n) sự chu đáo; sự quan tâm; sự ân cần
38. transaction (n): the process or activity of doing something usually something related to business sự
giao dịch
→ transact (v) (- sth with sb) tiến hành (công việc kinh doanh)
39. transfer (v) to move from one place to another; to move sth/ sb from one place to another chuyển;
di chuyển
Ex: How can I transfer money from my bank account to his? (Làm thế nào tôi có thể chuyển tiền từ
tài khoản của tôi sang tài khoản của anh ta?)
→ transfer (n) sự chuyển; sự dời chỗ
→ transferable (adj) có thể di chuyển; có thể chuyển nhượng

40. transmission (n) [the process of sending out electronic signals such as radio or television signals, or
a signal sent out in this way sự truyền; sự phát
→ transmit (v) to send out television or radio programmes, electronic signals, etc. truyền; phát
Ex: Fax transmission has now become a cheap and convenient way to transmit texts and graphics
over distances. (Hiện nay, gửi fax là cách rẽ và thuận tiện để gửi văn bản cũng như hình ảnh đi xa.)
* danh từ riêng
Portugal (n) Bồ-đào-nha
→ Portuguese (adj) (thuộc) Bồ-đào-nha
→ Portuguese (n) tiếng Bồ-đào-nha; người Bồ-đào-nha
II. GRAMMAR (Ngữ pháp)
Defining relative clauses
(Mệnh đề quan hệ xác định)

Mệnh đề quan hệ xác định (defining/ identifying/ restrictive clauses) là mệnh đề được dùng để xác định
danh từ đứng trước nó. Mệnh đề xác định là mệnh đề cần thiết cho ý nghĩa của câu, không có nó câu sẽ
không đủ nghĩa.
Ex: The man who told me this refused to give me his name. (Người đàn ông cho tôi biết điều này từ
chối cho tôi biết tên.)
• Đại từ quan hệ được dùng trong mệnh đề quan hệ xác định.
Subject
For persons
For things

who/ that
which/ that


Object
who(m)/ that
which/ that

Possessive
whose
whose/ of which

Ex: The woman who/ that lives next door is a doctor. (Người phụ nữ sống ở nhà bên là bác sĩ.)
The picture which/ that was damaged is worth thousands of pounds. (Bức tranh bị hỏng trị giá hàng
ngàn pao.)

What’s the name of the man whose car you borrowed? (Người mà bạn mượn xe tên gì vậy?)
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- Dùng that (không dùng who/
which) sau tiền tố hỗn hợp (gồm cả người lẫn vật, sự vật), sau dạng so sánh nhất và sau các từ chỉ định
lượng all, every(thing), some(thing), any(thing), no(thing), only, little, few, much, none.
Ex: She’s one of the kindest people that I know. (Bà ấy là một trong những người tốt bụng nhất mà
tôi quen.) [NOT ...who I know]
- Có thể bỏ các đại từ quan hệ làm tân ngữ who(m), which, that và trạng từ when trong mệnh đề
quan hệ xác định.

Ex: That’s the man (who/ that) I met at Allison’s party. (Đó là người tôi đã gặp tại buổi tiệc của
Allison.)
Non-restrictive relative clause
(Mệnh đề quan hệ không xác định)
Mệnh đề quan hệ không xác định (non-defining/ non-identifying/ non- restrictive clauses) là mệnh đề
cung cấp thêm thông tin về một người, một vật hoặc một sự việc đã được xác định. Mệnh đề không xác
định là mệnh đề không nhất thiết phải có trong câu, không có nó câu vẫn đủ nghĩa. Mệnh đề quan hệ
không xác định được phân ranh giới với mệnh đề chính bằng dấu phẩy (,) hoặc dấu gạch ngang (-).
Ex: This is Ms. Rogers, who’s joining the firm next week. (Đây là cô Rogers, người sẽ vào công ty tuần
tới.)
• Đại từ quan hệ được dùng trong mệnh đề quan hệ không xác định.


For persons For
things

Subject

Object

Possessive

who
which


who/ whom
which

whose
whose/ of which

Ex: Jake, who lives next door, is a doctor. (Jake, người sống ở nhà bên cạnh, là bác sĩ.)
This picture, which was damaged during the war, is worth thousands of pounds. (Bức tranh này, đã
bị hỏng trong chiến tranh, trị giá hàng ngàn pao.)
We passed Harrods shop, whose windows were decorated for Christmas. (Chúng tôi đi ngang qua
cửa hàng Harrods, các ô kính bày hàng của nó đã được trang hoàng cho lễ Giáng Sinh.) [= ...Harrods shop,
the windows of which were decorated...]

- Không dùng that để giới thiệu mệnh đề quan hệ không xác định.
Ex: This is Naomi, who sells the tickets. (Đây là Naomi, người bán vé.) [NOT This is Naomi, that sells
the tickets.)
- Không được bỏ các đại từ hoặc trạng từ làm tân ngữ who(m), which, when trong mệnh đề quan hệ
không xác định.
Ex: Professor Johnson, who(m) I have long admired, is to visit the university next week. (Giáo sư
Johnson, người mà tôi ngưỡng mộ từ lâu, sẽ đến thăm trường vào tuần tới.) [NOT Professors Johnson, I
have long admired...]
---------------------------------------------------------BÀI TẬP TRẮC NGHIỆM
TEST 1
Choose the word which is stressed differently from the rest.
1. a. relative

b. telephone
c. spacious
d. deliver
2. a. equip
b. surface
c. away
d. advance
3. a. convenient
b. recipient
c. transmission d.
possible
4. a. secure

b. service
c: parcel
d. early
5. a. letter
b. pleasant
c. express
d. office
Choose a, b, c, or d that best completes each unfinished sentence; substitutes the underlined
part; or has a close meaning to the original one.
6. Mrs. Pike has just bought some kitchen __________ for her new house.
a. equip
b. equipped

c. equipment
d. equipping
7. Thank you for phoning when I was ill. It was very __________ of you.
a. think
b. thought
c. thoughtful
d. thoughtfully
8. Thanks to the progress of science and __________ , human life has become better and better.
a. technology
b. technological
c. technologically
d. technician

9. I would like to send these letters __________ air mail.
a. in
b.
with
c. by
d.
over
10. Could you please provide us __________ some more modem equipment?
a. for
b. by
c. in
d. with

11. How far is your house away __________ the city center?
a. in
b.
forc.
at d. from
12. __________ fax transmission is commonly used in most offices.
a. A
b. An
c. The
d. ∅
13. That post office provides us with __________ best services with __________ well-trained staff.
a. the/a

b. ∅/ the
c. a/ the
d. the/ ∅
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14. He
was
a
kind
and

courteous mailman.
a. polite
b. strict
c. unpleasant
d. rude
15. Without more training or advanced technical skills, they’ll lose their jobs,
a. out of date
b. backward
c. up to date
d. old
16. There was a __________ parking area to cater for the tourist trade.
a. thoughtful

b. courteous
c. possible
d. spacious
17. Newspapers and magazines are often delivered early in the morning,
a. offered
b. given
c. provided
d. distributed
18. Because the doctors and nurses acted properly and quickly, the baby was operated successfully.
a. cheaply
b. promptly
c. conveniently

d. usefully
19. If you want to send a document and do not want to lose its original shape, our facsimile service
will help you.
a. post
b. express
c. parcel
d. fax
20. She had been assisted by a stranger __________ her motor and drove her to safety,
a. who started
b. whom starting
c. starting
d. that will start

21. With our senses, we perceive everything __________ .
a. is around us
b. that is around us
c. whom is around us
d. whose is around us
22. The volunteers, __________ enthusiasm was obvious, finished the work quickly.
a. who
b. whom
c. whose
d. that
23. The musicians __________ yesterday have played together for many years.
a. to who we listened b. who we listened to

c. to that we listened
d. to whom we listened .
24. Many scientists have claimed that __________ like music are often good at mathematics.
a. children
b. children who
c. children whom
d. whose children
25. The student __________ had an impressive record.
a. the prize was awarded
b. that the prize was awarded
c. to whom the prize was awarded
d. who the prize was awarded

26. Those __________ have used our services for more than one year can enter the competition.
a. who
b. whom
c. which
d. whose
27. I think it was your Dad __________ .
a. phoned
b. phoning
c. that phoned
d. which phoned
28. That man is a newcomer in our company. Do you know him?
a. That man is a newcomer in our company. Do you know whom?

b. That man who is a newcomer in our company. Do you know him?
c. Do you know him that man is a newcomer in our company?
d. Do you know that man who is a newcomer in our company?
29. Yesterday I went to __________ I had never been to before.
a. Thanh Ba Post Office, that
b. Thanh Ba Post Office where
c. Thanh Ba Post Office which
d. Thanh Ba Post Office, which
30. She has two grown children, both of __________ live abroad.
a. who
b. whom
c. that

d. whose
Choose the best sentence that can be made from the cues given.
31. yesterday/ I/ go/ Thanh Ba Post Office/ send some money/ my brother/ the city
a. Yesterday I went to Thanh Ba Post Office where to send some money to my brother who was in
the city.
b. Yesterday I went to Thanh Ba Post Office to send some money to my brother in the city.
c. Yesterday when I went to Thanh Ba Post Office sending some money to
my brother in the city.
d. Yesterday I went to Thanh Ba Post Office and sending some money to my brother in the city.
32. I/ arrive/ 7 am/ the post office/ open
a. When I arrived at 7 a.m., the post office which had just been opened.
b. When I arrived at 7 a.m., the post office had just been opened.

c. I arrived at 7 a.m. when the post office had just been opened.
d. I arrived at 7 a.m. at the time the post office had just opened.
33. the staff/ help/ me/ send the money/ very helpful and courteous
a. The staff helped me to send the money were very helpful and courteous.
b. The staff that helped me to send the money which were very helpful and courteous.
c. The staff whom helped me to send the money they were very helpful and courteous.
d. The staff that helped me to send the money were very helpful and courteous.
34. the service/ good/ only two hours later/ my brother/ phone/ he had received the money
a. The service was so good that only two hours later my brother phoned me to say that he had
received the money.
b. The service which was such a good that only two hours later my brother phoned me to tell that
he had received the money.

c. The service was such good that only two hours later my brother phoned to
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tell he had received the
money.
d. The service was so good that only two hours later when my brother phoned to tell that he had
received the money.
35. I/ satisfied/ the service/ Thanh Ba Post Office
a. I was satisfied with the service of Thanh Ba Post Office.
b. So that, I was satisfied with the service of Thanh Ba Post Office.

c. Nevertheless, I was satisfied with the service of Thanh Ba Post Office.
d. I was satisfied with the service of which Thanh Ba Post Office.
Read the passage carefully and choose the correct answer.
Even where there is an efficient ‘door-to-door’ delivery system, there are additional advantages in
using Post Office (PO) boxes. There are certain conveniences for using PO boxes.
PO boxes allow mail to be picked up when sorted, rather than when it is delivered to the physical
address, which will be some hours later.
A mail user who regularly receives large parcels or items that must be signed for may find it
convenient to pick up the rest of the mail at the same time.
A mail user who moves frequently can keep a mailing address.
A mail user may desire a more famous or prestigious address. For example, in Washington, D.C., many
large P.O. box facilities are located near or even outside city limits.

A business receiving large volumes of mail may maintain separate post office boxes for separate
departments, such as one for sales, one for customer service, to reduce the need to sort internally.
PO boxes are more secure than many home mailboxes, preventing mail theft and identity theft.
If you live on a boat, PO boxes can serve as your address, but are not necessary.
36. A PO box is more convenient for a mail user who frequently moves,
a. True
b. False
c. No information
37. If you use a PO box, you can get your mail earlier than you use a door-to- door delivery system.
a. True
b. False
c. No information

38. Home mailboxes are surely opened by mail thieves.
,
a. True
b. False
c. No information
39. Each business man rent only one PO box.
a. True
b. False
c. No information
40. If you live on a boat, the post office does not allow you to rent a PO box.
a. True
b. False

c. No information
Fill in each numbered blank with one suitable word or phrase.
A post office is (41) __________ authorized by a postal system for the-posting, receipt, sortation,
handling, transmission or (42) __________ of mail. Post offices offer mail-related services (43) __________
post office boxes, postage and packaging supplies. (44) __________ addition, some post offices offer
(45)__________ postal services such as passport applications and other government forms, money orders,
and banking services.
Post offices also (46) __________ post-office boxes to people and businesses (47) __________ prefer not
to have mail delivered to their home or office, or who live or stay at addresses to (48) __________ mail
delivery is not (49)__________ .
The back rooms of a post office are a place (50)__________ mail is processed for delivery. Mail may also
be processed in other post offices that are not open to the general public.

41. a. services
b. equipment
c. sending
d. mailing
42. a. pass,
b. giving
c. handle
d. delivery
43. a. so
b. such
c. such as
d. so as to

44. a. For
b. In
c. Of
d. On
45. a. non
b. nor
c. not
d. no
46. a. lend
b. borrow
c. rent
d. employ

47. a. who
b. whom
c. which
d. that
48. a. who
b. which
c. that
d. where
49. a. present
b. free
c. ready
d. available

50. a. where
b. that
c. which
d. what
---------------------------------------------------------TEST 2
Choose the word which has the underlined part pronounced differently from the rest.
1. a. post
b. busy
c. swim
d. spacious
2. a. equipped
b. delivered

c. transferred
d. received
3. a. helps
b. provides
c. documents
d. texts
4. a. noisy
b. subscribe
c. service
d. graphics
5. a. transfer
b. newspaper

c. thousand
d. relatives
Choose a, b, c, or d that best completes each unfinished sentence; substitutes the underlined
part; or has a close meaning to the original one.
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6. What is your __________ in
life? - Going out with friends and enjoying delicious foods.
a. please
b. pleasant

c. pleasure

d. pleasing

7. You can pay for the goods on __________ .
a. deliver
b. delivery
c. deliverable
d. delivering
8. Those telephone companies have launched major campaigns to increase their number of
__________ .
a. subscribe

b. subscription
c. subscribers
d. subscribing
9. Most schools and universities are now equipped __________ surveillance cameras and other security
measures.
a. on
b. for
c. in
d. with
10.1had asked everyone to submit questions __________ advance of the meeting,
a. in
b.

at c.
on d.
for
11. It would be more convenient __________ you if you used the Express Mail Service,
a. for
b. with
c. on
d. among
12. Those letters were sent by __________ surface mail.
a. a
b. an
c. the

d. ∅
13. __________ is used to describe special services in which things are sent or done faster than usual
for a higher price.
a. Express
b. Message
c. Distribution
d. Press
14. I wish you a speedy recovery from your illness to return to work soon,
a. thoughtful
b. gradual
c. courteous
d. quick

15. John often uses Express Money __________ to send money to his parents in the countryside.
a. Change
b. Exchange
c. Transfer
d. Send
16. The Messenger Call Service helps you to notify the recipient of the time and place to receive the
call.
a. receiver
b. fax
c. call
d. telephone
17. Fax __________ has become more and more popular because it is cheap and convenient.

a. exchange
b. distance
c. sending
d. transmission
18. Someone sent you a parcel this morning and I put it on your table,
a. package
b. letter
c. stamp
d. fax
19. The class treasurer, __________ , announced the balance of the account.
a. to whom we gave the money
b. to that we gave the money

c. whose we gave the, money to
d. whom we gave the money
20. The engineers __________ designed the building received an award.
a. which
b. whom
c. who
d. whose
21. __________ is one of the most important capitals in the world.
a. London, that the place I was born
b. London, which I was born
c. London, I was born,
d. London, where I was born,

22. Express Money Transfer is one of the quickest ways __________ helps us to send money.
a. who
b. whose
c. when
d. that
23. Do you remember the time __________ we first visited London?
a. which
b. when
c. that
d. on that
24. Sunday is the day __________ few people go to work.
a. that

b. which
c. when
d. why
25. Do you know the reason __________ she quit her job?
a. that
b. which
c. when
d. why
26. The government sent money and food to the people __________ houses were destroyed by the
storm last week.
a. which
b. that

c. whom
d. whose
27. I will never forget __________ he said he loved me.
a. the moment
b. the moment which
c. the moment when
d. the moment in that
28. It is very difficult to integrate yourself into a community __________ is quite different from yours.
a. whose culture
b. the culture that
c. which culture
d. that culture

29. He often finds fault with __________ he describes as having no talent.
a. John Smith, whom
b. John Smith, that
c. John Smith, whose
d. John Smith who
30. The scheme is designed to help children __________ have fallen on hard times.
a. that parents
b. which parents
c. parents of which
d. whose parents
Error Identification
31. The Post Office, that is a retail company in the United Kingdom; formerly part of

A
B
the postal service Royal Mail, became a separate entity in 1981.
C
D
32. In 1823, the Post Office used steamboats to carry mails and parcels between post towns which
A
B
C
D
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no roads existed.
33. On February 22,1921, when mail was flown both day and night for the first time
A
B
C
D
over the entire distance from San Francisco to New York.
34. In 1930, more than 10,000 trains which were used for moving the mail into every city, town, and
A
B

C
village in the United States.
D
35. When railroad mail service began, mostly letters were sorted on the trains, which
A
B
C
were not equipping to distribute other kinds of mail.
D
Read the passage carefully and choose the correct answer.
In early colonial times, correspondents depended on friends, merchants, and Native Americans to
carry messages between the colonies. However, most correspondence ran between the colonists and

England, their mother country. It was a very hard work to handle so many letters like that. In 1639, the
first official notice of a postal service in the colonies appeared. The General Court of Massachusetts
designated Richard Fairbanks’ tavern in Boston as the official place of mail brought from or sent overseas,
in line with the practice in England and other nations to use coffee houses and taverns as mail drops. Local
authorities operated post routes within the colonies. Then, in 1673, a monthly post was set up between
New York and Boston. The service was of short duration, but the post rider’s trail became known as the Old
Boston Post Road, part of today’s U.S. Route 1. William Penn established the first post office in 1683. In the
South, private messengers, usually slaves, connected the huge plantations.
After the Boston revolution in September 1774, the colonies began to separate from the mother
country. A Continental Congress was organized at Philadelphia in May 1775 to establish an independent
government. One of the first questions before the delegates was how to convey and deliver the mail.
36. In early colonial times, __________ .

a. the English did not know how to write a mail
b. merchants were not allowed to send letters
c. the US was the mother country of many colonies
d. England had colonies
37. The first place which was used as a post office was __________ .
a. a tavern
b. a big house
c. an official place
d. a coffee house
38. In 1673, letters were sent from New York and Boston, and vice versa __________ a month.
a. once
b. twice

c. three times
d. four times
39. The first post office was set up in __________
a. 1639
b. 1673
c. 1683
d 1774
40. According to the passage, __________ had to work as a mailman between the huge plantations.
a. delegates
b. governors
c. messengers
d. slaves

Fill in each numbered blank with one suitable word or phrase.
In many countries, (41)__________ in Africa and the Middle East, there is no ‘door to door’ (42)__________
of mail. For example, (43) __________ one post a letter to a street address in Namibia, it will be
(44)__________ to sender as undeliverable. Consequently renting a post office box has traditionally been
(45)__________ only way to receive mail in (46)__________ countries, although some, like Jordan, are now
introducing home delivery.
Generally, post office boxes are rented from the post office either by individuals (47)__________ by
businesses on a basis ranging from monthly to annual, and the cost of rent varies depending
(48)__________ the box size: In the US, the rental rate used (49)__________ the same across the country.
Now, however, a postal facility can be in any of seven fee groups by location; in (50)__________, certain
customers qualify for free box rental.
41. a. hardly

b. particularly
c. gradually
d. certainly
42. a. delivery
b. receiving
c. sending
d. service
43. a. must
b. can
c. should
d. will
44. a. exchanged

b. mailed
c. called
d. returned
45. a. a
b. an
c. the
d. ∅
46. a. so
b. such
c. such as
d. as
47. a. or

b. nor
c. but
d. along
48. a. in
b. of
c. on
d. from
49. a. be
b. being
c. been
d. to be
50. a. instance

b. addition
c. example
d. recent
---------------------------------------------------------TEST 3
Choose the word which is stressed differently from the rest.
1. a. document
b. newspaper
c. competitive
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2. a. technology
b.
distribution
c. delivery
d. facsimile
3. a. notify
b. origin
c. tomorrow
d. courteous
4. a. become

b. distance
c. daily
d. morning
5. a. graphic
b. subscribe
c. transmit
d. receive
Choose a, b, c, or d that best completes each unfinished sentence; substitutes the underlined
part; or has a close meaning to the original one.
6. She was given the award for a lifetime of public __________ .
a. serve
b. service

c. servant
d. serviceable
7. To become a novelist, you must be __________ .
a. imagine
b. imagination
c. imagining
d. imaginative
8. Can you let me have the __________ of your report? I can’t read this photocopy,
a. origin
b. original
c. originally
d. originate

9. I received that parcel __________ my sister this morning, but I have not opened it yet.
a. to
b. from
c. on
d. over
10. Cunningham sent a note __________ me thanking me for dinner.
a. with
b. to
c. from
d by
11. Could you please help me __________ mail delivery?
a. for

b. on
c. with
d. about
12. Britain has still been proud of the cheapest postal __________ .
a. sending
b. care
c. service
d. delivery
13. The post is the public service or system by which letters and __________ are collected and
delivered.
a. parcels
b. faxes

c. documents
d. graphics
14. The winner will be notified by post.
a. sent quickly
b. acted thoughtfully
c. limited strictly
d. inform officially
15. A consultation paper has been __________ on the Internet inviting input from Net users.
a. served
b. weighed
c. received
d. posted

16. If you go to the post office, please post these letters.
a. fax
b. sign
c. send
d. stamp
17. She felt __________ and protected when she was with her parents.
a. thoughtful
b. secure
c. spacious
d. convenient
18. Opening the present __________ , she was trembling with excitement.
a. her sweetheart had sent her that

b. her sweetheart had sent her
c. to that her sweetheart had sent her
d. whose her sweetheart had sent her
19. My friend, __________ I visited last week, is taking a holiday soon.
a. that
b. whom
c. which
d. whose
20. My brother who lives abroad __________ .
a. returns to see us
b. returning to see us
c. that returns to see us

d. where returns to see us
21. He bought the present __________ from a souvenir shop in Paris.
a. that he gave me
b. that he gave me it
c. that he gave it to me
d. he gave me it
22. The doctor are examining a patient __________ was taken to hospital last night.
a. which
b. who
c. whom
d. whose
23. The park __________ I used to jog in has been demolished.

a. which
b. where
c. in which
d. in where
24. Finding a cure for cancer is one of the biggest challenges __________ medical researchers face.
a. who
b. when
c. why
d. that
25. Money is all __________ many people consider to be the aim of their life.
a. whose
b. which

c. that
d. whom
26. I have to leave for London tomorrow, __________ means I cannot go to the party with you.
a. that
b. which
c. when
d. why
27. The film was about three young girls, __________ are policewomen.
a. whom all
b. all of who
c. all of whom
d. all of that

28. __________ has just won an international scholarship.
a. David Pike, whose parents are both teachers,
b. David Pike whose parents are both teachers
c. David Pike parents of who are both teachers
d. David Pike, whom parents are both teachers
29. Is there anything __________?
a. I can do to help you that
b. with that I can do to help you
c. that I can do to help you with it
d. I can do to help you
30. Money is not really __________ they have often quarreled.
a. a reason which

b. a reason that
c. a reason, why
d. a reason why
Choose the best sentence that can be made from the cues given.
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31. I/ write/ express/ some
ideas/ the services of your Post Office
a. I wrote to express some ideas on which the services of your Post Office.
b. I have written to express some ideas on the services which is of your Post Office.

c. I am writing to express some ideas on the services of which is your Post Office.
d. I am writing to express some ideas on the services of your Post Office.
32. high quality equipment/ your Post Office/ the best in the area
a. To buy high quality equipment, your Post Office is the best in the area.
b. High quality equipment which makes your Post Office seems to be the best in the area.
c. With high quality equipment, your Post Office seems to be the best in the area.
d. High quality equipment, your Post Office to be the best in the area.
33. I/ satisfied/ the staff/ polite and helpful
a. I am so satisfied that with the staff, who are often polite and helpful.
b. I am very satisfied with the staff, that are often polite and helpful.
c. I am quite satisfied with the staff, who are often polite and helpful.
d. I am too satisfied with the staff, which are often polite and helpful.

34. the prices of the services/ reasonable/ every pockets
a. The prices of the services which are reasonable for every pockets.
b. As the prices of the services are reasonable for every pockets.
c. I think the prices of the services are reasonable for every pockets.
d. I think the prices of the services that are reasonable for every pockets.
35. your Post Office/ serve/ better and better
a. I want your Post Office will serve better and better.
b. I hope your Post Office that will serve better and better.
c. I hope your Post Office will serve better and better.
d. I wish your Post Office will serve better and better.
Read the passage carefully and choose the correct answer.
Between the Revolutionary period and the World War I, the United States post office was set out to

improve transportation of the post office mails. From those early days to the present, the post office has
helped develop and subsidize every new mode of transportation in the United States. Transportation has
been the most important element in mail delivery. Even when the general public had still suspected of the
security of a new means of transportation, the post office experimented with inventions that offered
potential for moving the mail faster, occasionally suffering embarrassment, ridicule, or even abuse in the
process:
As mail delivery evolved from foot to horseback, stagecoach, steamboat, railroad, autoniobile, and
airplane, with intermediate and overlapping use of balloons, and helicopters, post office mail contracts
ensured the income necessary to build the great highways, rail lines, and airways that eventually spanned
the continent;
^
By the turn of the 19th century, the U.S. Post Office had purchased a number of stagecoaches for

operation on the nation’s better post roads - a post road being any road on which the mail travels - and
continued to encourage new designs to improve passenger comfort and carry mail more safely.
36. The passage is about __________
.
a. transportation of the Post Office in the US
b. the Post Office in the Revolutionary period
c. the Post Office in the World War I
d. transportation and public ideas
37. According to the passage, the main purpose of the Post Office is __________ .
a. to develop transportation
b. to apply new means of transportation
c. to deliver mail as safely and fast as possible

d. to subsidize every new mode of transportation
38. Which means of transportation used in the Post Office is NOT referred in the passage?
a. train
b. car
c. plane
d. motorcycle
39. The Post Office __________ .
a. has never used helicopters in delivery
b. contributes income to build highways, railroads, and airways
c. has never been the first to use a new means of transportation
d. makes no contribution to build roads
40. Any road on which the mail travels is called __________ .

a. motorway
b. highway
c. national road
d. post road
Fill in each numbered blank with one suitable word or phrase.
Post Office service is (41) __________ developing with some certain inventions. The first envelopes
were made (42) __________ cloth, animal skins, or vegetable parts. The Babylonians (43)__________ their
messages in thin sheets of clay (44) __________ were then baked.
In 1653, a Frenchman, De Valayer (45) __________ a postal system in Paris. He set up mail
(46)__________ and delivered any letters placed in them if they used envelopes (47) __________ only he;
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sold. (48)__________ enemy put live
mice into the letter boxes and ruined De Valayer’s business.
A schoolmaster from England, Rowland Hill (49)__________ the adhesive postage stamp in 1837, an act
for (50) __________ he was knighted. Through his efforts the first stamp in the world was issued in England
in 1840. Hill created the first uniform postage rates that were based on weight, rather than size.
41. a. more
b. more and more
c. the more
d. the most
42. a. of

b. in
c. for
d. about
43. a. hugged
b. embraced
c. wrapped
d. rolled
44. a. that
b. whom
c. whose
d. when
45. a. established

b. erected
c. rebuilt
d. discovered
46. a. contains
b. cans
c. bottles
d. boxes
47. a. whom
b. where
c. whose
d. which
48. a. A

b. An
c. The
d. ∅
49. a. operated
b. worked
c. invented
d. examined
50. a. what
b. which
c. that
d. whom
---------------------------------------------------------TEST YOURSELF C

Choose the word which is stressed differently from the rest.
1. a. custom
b. country
c. gather
d. because
2. a. symbol
b. practice
c. person
d. embrace
.
3. a. family
b. different

c. religion
d. interesting
4. a. celebrate
b. important
c. usually
d. difficult
5. a. people
b. certain
c. winter
d. select
Choose the word which has the underlined part pronounced differently from the rest.
6. a. religion

b. grape
c. begin
d. good
7. a. symbol
b. climber
c. comb
d. lamb
8. a. practice
b. iron
c. spring
d. from
9. a. Spain

b. person
c. psychology
d. Portugal
10. a. large
b. gather
c. good
d. again
Choose a, b, c, or d that best completes each unfinished sentence; substitutes the underlined
part; or has a close meaning to the original one.
11. __________ is a way of behaving or a belief which has been established for a long time.
a. Celebration
b. Custom

c. Practice
d. Religion
12. People often gather before midnight to welcome the New Year.
a. come together
b. go apart
c. come into being d.
get out
13. On the first day of the New Year people __________ each other “Happy New Year”.
a. hope
b. say
c. believe
d. wish

14. You should make certain that everyone understands your instructions,
a. safe
b. interesting c.
different
d. sure
15. __________ is the belief in and worship of a god or gods, or any such system of belief and worship.
a. Religion
b. Tradition
c. Celebration
d. Practice
16. In some cultures, people embrace each other to show their love and sympathy,
a. hug

b. shake
c. kiss
d. glance
17. I am very __________ in knowing more about the customs of many countries.
a. interest
b. interested
c. interesting
‘d. interestingly
18. Can you please tell me the __________ between Vietnamese New Year’s celebration and Chinese
one?
a. different
b. differently

c. difference
d. differ
19. He tried to get into teacher training college but with no __________ .
a. luck
b. lucky
c. luckily
d. luckiest
20. Your belief of religion is quite different __________ mine.
a. with
b. against
c. between
d. from

21. What do you like to do best __________ New Year’s Eve?
a. for
b. at
c. on
d. in
22. John waved his hand and said, “Good luck __________ you!”
a. for
b. at
c. with
d. to
23. Most countries in __________ world celebrate New Year’s Day.
a. a

b. an
c. the
d. 0
24. ‘You know that little Italian restaurant’.- ‘__________ I mentioned in my letter?’
a. The one which
b. One that
c. The ones which
d. The one whom
25. She’s one of __________ love to be the center of attention.
a. that
b. those who
c. whom

d. those whom
26. __________ I had not seen for a long time, came to attend Peter’s wedding.
a. Many of my old classmates
b. Many of-my old classmates, whom
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c.
Many
of
my

old
classmates, that
d. Many of my old classmates whom
27. If his office had called, __________ ?
a. did he return to work
b.
would he return to work
c. he would have returned to work
d. would he have returned to work
28. She would not have left early if she __________ a good reason.
a. does not have
b. did not have

c. has not have
d. had not had
29. We do not go out because of the rain.
a. We will go out if it does not rain.
b. We would go out if it did not rain.
c. We would have gone out if it had not rained.
d. We would not go out if it had not rained.
30. __________ in your position, I would have another check.
a. If I am
b. Unless I was
c. Were I
d. Was I

31. Keep silent __________ I will send you out.
a. if
b. unless
c. provided
thatd. or
32. Without air and water, human beings __________ .
a. will not survive
b. do not survive
c. would not survive
d. would not have survived
33. It is an Australian company __________ features a red kangaroo.
a. logo

b. whose logo
c. the logo which
d. which logo
34. This the third in a sequence of three books, the first of __________ I really enjoyed.
a. which
b. that
c. whom
d. who
35. They intend to repair their house, __________ was flooded with water.
a. whose basement
b. that, basement
c. the basement that

d. which basement
Error Identification
36. When Tet holiday is coming, I myself really enjoy the time before Tet when is very exciting.
A
B
C
D
37. At that time, all commercial centers are very crowded with people who comes to buy food and
A
B
C
D

things to prepare for Tet.
38. Houses are cleaned and decorating with flowers, usually apricot and peach.
A
B
C
D
39. On the first day of the
New Year, when I often go
to the pagoda to pray for
luck and happiness,
A
B

and I also enjoy some special foods.
C
D
40. The second day of Tet is the time at that I go to visit my relatives and friends.
A
B
C
D
Read the passage carefully and choose the correct answer.
To Vietnamese people, New Year’s Eve is the most sacred time of the year. Therefore, the first
houseguest to offer the first greeting is very important. If that particular guest has a lot of good luck and is
wealthy, well respected, well educated, Successful, famous, etc., then the family believes that they will

receive luck and good fortune throughout the year. The belief of xong dat still remains nowadays,
especially among families with businesses.
Flower buds and blossoms are the symbols for new beginning. These two distinctive flowers are widely
sold and purchased during Tet. Hoa Mai are the yellow apricot flowers often seen in Southern Viet Nam.
Hoa Mai are more adaptable to the hot weather of southern regions, thus, it is known as the primary flower
in every home. Hoa Dao are the warm pink of the peach blossoms that match well with the dry, cold
weather from the North. Tet is not Tet if there is no sight of Hoa Mai in the South or Hoa Dao in the North in
every home.
41. Vietnamese people expect very much from the first houseguest on New Year’s Eve.
a. True
b. False
d. No information

42. Any first houseguest who is poor and unsuccessful can get a warm welcome,
a. True
b. False
d. No information
43. All flowers are used for decorating houses.
a. True
b. False
d. No information
44. Many Vietnamese people who live in the South like Hoa Dao very much,
a. True
b. False
d. No information

45. Hoa Dao is pink.
a. True
b. False
d. No information
Fill in each numbered blank with one suitable word or phrase.
One of the (46) __________ of Tet is cleaning and, decorating houses. Houses are often cleaned and
decorated before New Year’s Eve. The kitchen needs (47)
__________ before the 23rd night of the last
month. (48) __________ , the head of the household cleans the dust and (49)__________ from the ancestral
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altars. Some people may (50)
__________ their house and decorate with, festive items.
(51) __________ new clothes is often (52)__________ exciting part of the Vietnamese New Year
(53)__________ children. Parents usually purchase new clothes and shoes for their children a month prior to
the New Year. (54)__________ , children cannot wear their new clothes (55)__________ the first day of the
New Year and onward. The best outfit is always worn on the first day of the year.
46. a. habits
b. customs
c. symbols
d. odds
47. a. to clean

b. clean
c. cleaning
d. cleaned
48. a. Usually
b. Strangely
c. Luckily
d. Excitedly
49. a. ashes
b. smoke
c. fog
d. mist
50. a. recover

b. repaint
c. recollect
d. remind
51. a. Putting
b. Taking
c. Wearing
d. Washing
52. a. more
b. the more
c. the most
d. most
53. a. with

b. beside
c. between
d. among
54. a. Moreover
b. Although
c. As
d. However
55. a. up
b. to
c. at
d. until
---------------------------------------------------------BÀI TẬP TỰ LUẬN

I. Below are the transcriptions of some words. Write the orthographic forms of the words.
II. Complete each sentence with the correct form of the verb in the box.
equip

bother

transmit

notify

install


upgrade

transfer

subscribe

deliver

satisfy

1. Newspapers typically are __________ early in the morning.
2. They spent a lot of money __________ the hospital with the most modern equipment.

3. The system __________ information over digital phone lines.
4. Why __________ asking if you’re not really interested?
5. Cameras have been __________ on public transport in the hope of deterring crime.
6. You can __________ to the magazine for as little as $32 a year.
7. Nothing __________ her so much as doing a good job.
8. I’d like __________ $1000 from my MasterCard to my checking account.
9. You’ll need __________ your hard drive to 4Mb before running this software.
10. The Messenger Call Service helps you ______ the recipient of the time and place to receive the call.
III. Fill in each blank with the correct form of the word in brackets.
1. All mail __________ were suspended during the postal workers’ strike, (deliver)
2. It’s only common __________ to thank someone when they help, (courteous)
3. Do you wish to take .out a full twelve-month __________ to the journal? (subscribe)

4. We offer a wide range of goods at very __________ prices, (compete)
5. If you are __________ with our service, please write to the manager, (satisfy)
6. A wire transfer happens when you send money to somebody __________ (electronic)
7. Fax ______has now become a cheap and convenient way to transmit texts over distances, (transmit)
8. Almost all of the guests were able to fit into the __________ living room, (space)
9. Epoch Times is the most widely __________ newspaper in the world. (distribute)
10. How much was the __________ on that letter? (post)
11. The government aims to improve public __________ , especially education and public health, in
rural areas, (serve)
12. Megarider tickets are __________ i.e. can be used by another person, (transfer)
IV. Write all the pronouns possible to complete each sentence. Write 0 if the sentence is
correct without adding a pronoun.

1. We talk about the party __________ Sarah wants to organize for my birthday.
2. To get to Frank’s house, take the main road __________ bypasses the village.
3. The paintings __________ Mr. Flowers has in his house are worth around £100,000.
4. Mrs. Richmond, __________ is 42, has three children.
5. Don is a friend __________ I stayed with in Australia.
6. She was probably the hardest working student __________ I’ve ever taught.
7. Stevenson is an architect __________ designs have won international praise.
8. The Roman coins, __________ a local farmer came across in a field, are now displayed in the National
Museum.
9. Dorothy said something __________ I couldn’t hear clearly.
10. There was a little __________ we could do to help her.
11. He received a low mark for his essay, __________ was only one page long.

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12. We need to learn from
companies __________ trading is more healthy than our own.
13. Professor Johnson, __________ I have long admired, is visiting the University next week.
14. The man __________ I introduced to you last night may be the next president of the university.
15. These walls are all __________ remain of the city.
V. Write the information in brackets as a relative clause (defining or non-defining) in an
appropriate place in the sentence. Give alternative relative pronouns if possible. (Use 0 to
indicate ‘no relative pronoun.)

1. Julia’s father has just come back from a skiing holiday, (he is over 80)
..............................................................................................................................................................
2. The problems faced by the company are being resolved. (I’ll look at these in detail in a moment)
..............................................................................................................................................................
3. She was greatly influenced by her farther, (she adored him)
..............................................................................................................................................................
4. Parents are being asked to take part in the survey, (their children are between four and six)
..............................................................................................................................................................
5. He isn’t looking forward to the time, (he will have to leave at that time)
..............................................................................................................................................................
6. The Roman coins are now on display in the National Museum, (a local farmer came across them in a
field)

..............................................................................................................................................................
7. - He pointed to the stairs, (they led down to the cellar)
..............................................................................................................................................................
8. These drugs have been withdraw from sale, (they are used to treat stomach ulcers)
..............................................................................................................................................................
9. The singer had to cancel her concert, (she was recovering from flu)
..............................................................................................................................................................
10. The minister talked about the plans for tax reform, (he will reveal them next month)
..............................................................................................................................................................
11. We went to the Riverside Restaurant. (I once had lunch with Henry there)
..............................................................................................................................................................
12. My aunt is now a manager of a department store, (her first job was filling shelves in a

supermarket)
..............................................................................................................................................................
13. John Graham’s latest film is his first for more than five years, (the film is set in the north of
Australia)
..............................................................................................................................................................
14. The newspaper is owned by the Mears group, (its chairperson is Sir James Bex)
..............................................................................................................................................................
15. The Master’s course is no longer taught. (I took this course in 1990)
..............................................................................................................................................................
VI. If necessary, correct or make improvements to these sentences. If they are already correct,
write 
1. He just said anything which came into his head.

2. Yesterday was the hottest day I can remember.
3. There isn’t much can go wrong with the machine.
4. Thieves whom stole paintings from Notfort art gallery have been arrested in Paris.
5. It may be the most important decision which you will ever take.
6. The boy took the photograph was paid £100.
7. The Southham Chess Club, that has more than 50 members, meets weekly on Friday evenings.
8. The clock makes a noise what keeps me awake at night.
9. Last night the orchestra played three symphonies, one of them was Beethoven’s Seventh.
10. She is one of the kindest people who I know.
VII. Choose the best answer.
1. Post office is a place __________ you can buy stamps, mail letters and packages, and receive mail.
a. that

b. which
c. where
d. in which
2. Do you know the date __________ we have to hand in the essay?
a. which
b. in which
c. on that
d. when
3. My uncle __________ you met yesterday is a lawyer.
a. which
b. who
c. whose

d. to whom
4. The council is in discussion with Lord Thomas,
__________ land most of the village is built on.
a. who
b. whom
c. whose
d. that
5. These adults, __________ come to my night class, are very eager to learn,
a. whose
b. who
c. that
d. when

6. Regina, __________ you have never met before, is a genius in painting.
a. that
b. whose
c. whom
d. whoever
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7. The paintings __________ Mr.
Flowers has in his house are worth around $ 100,000.
a. which

b. whose
c. what
d. whom
8. Oxford, __________ attracts many tourists, is often crowded in the summer.
a. that
b. which
c. whose
d. where
9. It’s the best film __________ has ever been made about madness.
a. which
b. whom
c. whose

d. that
10. She cycled from London to Glasgow, __________ is pretty good for a woman of 75.
a. that
b. what
c. which
d. where
11. Most folk songs are ballads __________ have simple words and tell simple stories,
a. what
b. when
c. where
d. that
12. __________ wins will go on to play Barcelona in the final.

a. Who
b. Whoever
c. Which
d. Whichever
13. I think the reason __________ we get on so well is that we both enjoy talking.
a. why
b. which
c. that
d. what
14. Children __________ diets contain high levels of protein do better in examination.
a. who
b. of whom

c. whose
d. ∅
15. I’m sure that Keith will do well at university,
__________ one he goes to.
a. which
b. whichever
c. where
d. wherever
VIII. Fill in each blank with an appropriate preposition.
1. We take great pride __________ offering the best service in town.
2. This post office is equipped __________ advanced technology __________ transaction.
3. What is the Messenger Call Service used __________ ?

4. Let us take care __________ your postal and telecommunication needs for now and ever.
5. We subscribe __________ all the main medical journals.
6. This computer isn’t capable __________ running this software.
7. She seemed satisfied __________ the results.
8. She was fiercely proud __________ family traditions and continuity.
9. I was useful __________ them because I could speak French.
10. I am living away __________ my family and my relatives.
IX. Complete the second sentence so that it has a similar meaning to the first one.
1. I live in the town not far from the capital.
The town ...............................................................................................................................................
2. Nobody does it better than you.
There isn’t.............................................................................................................................................

3. Thanks to Laura’s report. I was able to finish the project.
Had........................................................................................................................................................
4. He got down to writing the letter as soon as he returned from his walk.
No sooner..............................................................................................................................................
........................................................................................................................................................................
5. That question cannot be answered satisfactorily.
There is..................................................................................................................................................
........................................................................................................................................................................
6. It is my impression that she’s enjoying her new job a great deal.
She seems ............................................................................................................................................
7. The secretary didn’t reply me for ten days.
No reply.................................................................................................................................................

........................................................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
8. All of those present were in agreement with the proposal.
Everyone...............................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
9. It’s a pity it’s too late to do anything about it.
I wish.....................................................................................................................................................
........................................................................................................................................................................

........................................................................................................................................................................
........................................................................................................................................................................
10. She was so good to me that I’ll always remember it.
I’ll always remember.............................................................................................................................
........................................................................................................................................................................

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--------------------------------------------------------TEST 1
I. PRONUNCIATION

Choose the word that has the underlined part pronounced differently from that of the
others.
1. a. facsimile
b. transfer
c. spacious
d. fax
2. a. ready
b. friend
c. telephone
d. speedy
3. a. subscribe
b. facsimile

c. pride
d. provide
4. a. spacious
b. courteous
c. document
d. technology
5. a. commune
b. security
c. punctuality
d. distribute
II. LANGUAGE FOCUS
A. Choose the word or phrase - a, b, c or d - that best completes the sentence or

substitutes or the underlined word or phrase.
6. You can subscribe to your favorite newspapers and magazines __________ the nearest post office.
a. in
b. on
c. from
d. at
7. He is very capable __________ learning and understanding things.
a. with
b. of
c. at
d. about
8. Thanh Ba Post Office provides customers __________ the Messenger Call Services.

a. with
b. for
c. of
d. to
9. The post office offers the __________ Mail Service which is particularly fast,
a. Secure
b. Efficient
c. Express
d. Reliable
10. We are proud of our __________ staff, who are always friendly and efficient.
a. well-done
b. well-appointed

c. well-behaved
d. well-trained
11. The hotel staff are always friendly and courteous.
a. efficient
b. polite
c. helpful
d. perfect
12. There was no mention of the incident in the national press.
a. television
b. newspapers
c. Internet
d. radio

13. I need to __________ £1,000 to my daughter’s account.
a. transfer
b. transform
c. transmit
d. transact
14. __________ to the magazine can take advantage of this special offer.
a. Subscribe
b. Subscription
c. Subscribing
d. Subscribers
15. __________ is someone who works from home on computer and communicates with their office by
telephone, fax, or e-mail.

a. Telecomputer
b. Telecommuter
c. Telephonist
d. Telemarketer
B. Choose the word or phrase - a, b, c or d - that best completes the sentence.
16. My mother __________ enjoys hill walking.
a. who is in her seventies
b. , that is in her seventies
c. , which is in her seventies
d. , who is in her seventies
17. She’s one of the kindest people __________ .
a. that I know

b. who I know
c. whose I know
d. which I know
18. Where is the house __________ ?
a. where they are living
b. which they are living
c. where they are living there
d. where they are living in
19. She lives in the house __________ .
a. which has the red door
b. has the red door
c. that with the red door

d. with its red door
20. Mark Twain is an author __________ I like best.
a. his books
b. that books
c. the books of whom
d. whose books
21. The problem __________ never occurred.
a. I hadn’t expected it
b. that I. had expected it
c. who I had expected
d. I had expected
22. In 1850, Yale University established Sheffield Scientific School, __________ .

a. engineers were educated there
b. where engineers were educated
c. in which were engineers educated
d. where were engineers educated
23. We’ve tested three hundred types of boot, __________ is completely waterproof.
a. none of them
b. none of that
c. none of which
d. none of whose
24. A keystone species is a species of plants and animals __________ absence has a major effect on an
ecological system.
a. that its

b. its
c. whose
d. with its
25. William Samuel Johnson, __________ helped write the Constitution, became the first president of
Columbia College in 1787.
a. whom he had
b. who had
c. that had
d. had
C. Choose word or phrase - A, B, C or D - that needs correcting.
26. Fred, who usually conducts the choir rehearsals, did not show up last night because he had an
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A

B

C

accident on his way to the practice.

D

27. I think whatever was responsible for damaging the trees should be fined or sent to prison.
A
B
C
D

D

28. Now that I no longer have to wear uniform, I’ll be able to wear which I want.
A
B
C

D
29. Ripe fruit is often stored in a place where contains much carbon dioxide so that the fruit will not
A
B
C
decay too rapidly.
D
30. The town we visited was a four-days journey from our hotel, so we took the train instead of the
A
B
C


bus.
III. READING
A. Fill in each blank with one appropriate word from the box.
bills
maybe

employees
employers

electronic
everything
monthly

food
deposit
account receives automatically

ELECTRONIC FUNDS TRANSFER
In the future, machines will take the place of many bank tellers. A new system (31) __________ funds
transfer (EFT) allows the bank or the customer to move money from one (32) __________ to another. For
example, a worker receives her (33)__________ paycheck, her salary. Her employer, the company that she
works for, can (34)__________ her salary into her checking account directly. She does not have to go to the
bank. Her bank can also pay her monthly (35)__________ : the telephone, the water, the gas, and the
electricity. It will also be possible for her to pay for (36) __________ at the supermarket by EFT. The
supermarket will (37) __________ withdraw money from her account at the bank to pay for the food that

she buys.
Some (38)__________ already deposit their employees’ checks in the bank directly. (39)__________
, in the future, people will not money, and machines will pay for (40) __________
B. Read the passage carefully, then choose the correct answers.
Sometimes mail arrives at the post office, and it is impossible to deliver the mail. Perhaps there is an
inadequate or illegible address and no return address. The post office cannot just throw this mail away, so
this becomes "dead mail." This "dead mail" is sent to one of the U.S. Postal Service's dead mail offices in
Atlanta, New York, Philadelphia, St. Paul, or San Francisco. Seventy- five million pieces of mail can end up
in the dead mail office in one year.
The staff of the dead mail offices have a variety of ways to deal with all of these pieces of dead mail.
First of all, they look for clues that can help them deliver the mail; they open packages in the hope that
something inside will show where the package came from or is going to. Dead mail will also be listed on a

computer so that people can call in and check to see if a missing item is there.
However, all of this mail cannot simply be stored forever; there is just too much of it. When a lot of
dead mail has piled up, the dead mail offices hold public auctions. Every three months, the public is
invited in and bins containing items found in dead mail packages are sold to the highest bidder.
41. Which of the following is the best title for the passage?
a. The U.S. Postal Service
b. Staff Responsibilities at The U.S. Postal Service
c. Why is Mail Undeliverable
d. Dead Mail Offices
42. Dead mail is mail that __________
a. has no use
b. has been read and thrown away

c. is unwanted
d. is undeliverable
43. The word ‘illegible’ in line 2 is closet in meaning to which of the following?
a. incomplete
b. missing
c. unreadable
d. incorrect
44. According to the passage, how many dead mail offices does the U.S. Postal Service have?
a. 3
b. 5
c. 15
d. 75

45. Which of the following is NOT mentioned as a way that post office staff members deal with dead
mail?
a. They search for clues.
b. They throw dead mail away,
c. They open dead mail
d. They list dead mail on a computer
46. The passage indicates that dead mail auctions are held __________ .
a. once a year
b. twice a year
c. three times a year
d. four times a year
IV. WRITING

From the four words or phrases - a, b, c or d - choose the one that best completes the
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sentence.
47. After seeing a movie based on a novel, __________ .
a. the book was read by many people
b. the book made many people want to read it
c. many people want to read the book
d. the reading of the book interests many people
48. __________ are considered humorous is mainly to his characters’ use of slang,

a. Damon Runyan’s storiesb. Damon Runyan’s stories, which
c. That Damon Runyan’s stories
d. Because Damon Runyan’s stories
49. In order to grow vegetables properly, gardeners must know __________ .
a. that the requirements for each vegetable
b. what the requirements for each vegetable are
c. what are each vegetable’s requirements
d. that is required by each vegetable
50. No sooner __________ , the phone rang.
a. had they arrived home that
b. they had arrived home that
c. did they arrive home than

d. had they arrived home than
---------------------------------------------------------TEST 2
I. PRONUNCIATION
Choose the word that has the main stress placed differently from the others.
1. a. technology
b. competitive
c. facsimile
d. document
2. a. courteous
b. subscribe
c. service
d. customer

3. a. transit
b. transmit
c. transact
d. translate
4. a. capacity
b. communal
c. secure
d. imagine
5. a. installation
b. disadvantage
c. dissatisfied
d. disappointed

II. LANGUAGE FOCUS
A. Choose the word or phrase - a, b, c or d - that best completes the sentence.
6. I suddenly came __________ a very valuable book when we was in the bookshop.
a. up
b. into
c. across
d. down
7. Prices are going __________ in a worry way.
a. up
b. over
c. away
d. off

8. Does he tell you how he is getting __________ his new colleagues?
a. on with
b. on of
c. away with
d. out of
9. I’d like to send this parcel express. What’s the __________ on it?
a. cost
b. price
c. postage
d. value
10. An extra copy of each document was supplied for onward __________ to head office.
a. transmit

b. transmitted
c. transmitter
d. transmission
11. We __________ to several sports channels on television.
a. subscribe
b. deliver
c. offer
d. notify
12. The hotel offers a high standard of service at __________ rates.
a. competing
b. competent
c. competitive

d. competition
13. If you want to send a document and do not want to lose its original shape, our __________ service
will help you.
a. express mail
b. facsimile
c. messenger call
d. postal
14. __________ all the staff, I would like to wish you a happy retirement.
a. On behalf of
b. In place of
c. Instead of
d. On account of

15. ‘__________ send this document to my office by fax?’ ‘Certainly.’
a. Would you like
b. Would you mind
c. Could you
d. Why not
B. Choose the word or phrase - a, b, c or d - that best completes the sentence.
16. Al painted his bedroom brown. It looks dark and dready. He __________ a different color.
a. had to choose
b. should have chosen
c. must have chosen
d. could have been choosing
17. You __________ too hard lately. Take a short vacation.

a. worked
b. work
c. were working
d. have been working
18. In geometry, a tangent is a straight line __________ a curve at only one point.
a. it touches
b. whose touching
c. its touching
d. that touches
19. Ellen Swallow Richards became the first woman ________, graduate from, and teach at the
Massachusetts Institute of Technology.
a. to enter

b. entering
c. entered
d. who enter
20. I felt as if I __________ a confidence.
a. have betrayed
b. would betray
c. had betrayed
d. am betraying
21. __________ finds the treasure is entitled to twenty five percent of it.
a. Who
b. The people who
c. Whoever

d. Man who
22. The instrument panel of a light airplane has at least a dozen instruments , __________
a. the pilot must watch
b. what the pilot must watch
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c. which the pilot must watch
them
d. such that the pilot must watch
23. Dr. Seuss, __________ was Theodor Seuss Geisel, wrote and illustrated delightfully humorous books

for children.
a. his real name
b. who had as his real name
c. with his real name
d. whose real name
24. Diamonds are often found in rock formations called pipes, _____ the throats of extinct volcanoes.
a. in which they resemble
b. which resemble
c. there is a Resemblance to
d. they resemble
25. If we had known your new address, we __________ to see you.
a. came

b. will come
c. would come
d. would have come
C. Choose the word or phrase - A, B, C or D - that needs correcting.
26. One of the most influence newspapers in the U.S is The New York Times, which is
A
B
C
widely distributed throughout the world.
D
27. The legal age which a person is considered to be an adult is customarily 18.
A

B
C
D
28. Van Cliburn who studied piano from 1951 to 1954 and won multiple awards between 1958 and
A
B
C
D
1960.
29. The man, of whom the red car is parked in front of our house, is a prominent physician in this
A
B

C
D
town.
31. Public health experts say that the money one spends avoiding illness is less than the cost of
A
B
C
be sick.
B
III. READING
A. Choose the word or phrase - a, b, c or d - that best fits the blank space in the following
passage.

Before the (31) __________ of the postage stamp, it was difficult to send a letter to another country. The
sender paid for the letter to travel in his or her (32)__________ country. Then the person in other country
paid for that part of the trip. If the letter (33)__________ several countries, the problem was worse.
Rowland Hill, a British teacher, had the (34)__________ of a postage stamp with glue on the back. The
British post office made the first stamps in 1840. A person bought a stamp and put it on a letter. The post
office (35) __________ the letter. When people received letters, they didn’t have to pay (36)__________
. The letters were prepaid.
Postage stamps became (37) __________ in Great Britain immediately. Other countries started making
their own postage stamps very quickly. There were still problems with international mail. Some countries
did not want to accept letters with stamps (38)__________ another country. Finally, in 1874 a German
organized the Universal Postal Union (UPU). Each country in the UPU agree to accept letters with prepaid
(39)__________ from the other members. And now almost every country in the world is a member of this

organization. It takes care (40)__________ any international mail problems.
32. a. discovery
b. invention
c. development
d. creation
32. a. private
b. particular
c. belonging
d. own
33. a. travelled
b- passed
c. crossed

d. toured
34. a. belief
b. idea
c. thought
d. sense
35. a. delivered
b. distributed
c. advanced
d. provided
36. a. nothing
b. something
c. anything

d. everything
37. a. convenient
b. widespread
c. extensive
d. popular
38. a. from
b. in
c. by
d. since
39. a. post
b. postage
c. .postal

d. posting
40. a. for
b. with
c. of
d. over
B. Read the passage carefully, then choose the correct answers.
A major revolution for the automated office is electronic mail. The customary postal system requires
message written on paper to be' transmitted physically from one location to another. With electronic mail,
messages are converted into electronic signals, transmitted anywhere in the world, and then changed
back into the original written form, all in several seconds and minutes at most.
Through the use of video screens in company offices, a single document can be transmitted to
hundreds of people in dozens of branch offices at the same time. Thus, electronic mail, along with

databases, can be an important asset in teleconferences. Furthermore, the use of electric mail in the form
of a ‘mailbox’ attached to a telephone is also of great value. Since in offices many telephone calls go
uncompleted on the first attempt, with electronic mail, two-way conversion is not essential, so it reduces
telephone use and saves time.
Electronic mail is far more expensive than the postal system, as it must compete for transmission
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space on satellite, telephone, and
cable links. But planned increases in satellite communications should lower the price and assist in the
spread of electronic mail.

41. The passage mainly discusses __________ .
a. the substitution of electronic mail for the postal system
b. using electronic mail in the office
c. the uses of electronic mail
d. the cost of electronic mail.
42. It can be inferred from the passage that the advantages of electronic mail are __________ .
a. its speed and utility
b. its low cost and efficiency
c. its use of the postal system and telephone “mailbox”
d. its role in satellite communications and teleconferencing
43. According to the passage, a document can be shown to many people altogether via __________
a. postal systems

b. video screens
c. telephones
d. branch offices
44. The passage implies that electronic mail __________ .
a. will soon outlive its usefulness
b. is too costly for most offices
c. could never take the place of the current postal system
d. will be used more often in the future
45. .Which of the following can be inferred from the passage?
a. Electronic mail has more than one use in the office setting.
b. Electronic mail saves money but not time.
c. Electronic mail will eventually replace the telephone.

d. Electronic mail is not a new phenomenon.
V. WRITING
A. Choose the sentence - a, b, c or d - which is closest in meaning to the printed one.
46. If he had hurried, he would have caught the train.
a. He had to catch the train, so he was in a hurry.
b. He missed the train because he didn’t hurry.
c. He doesn’t hurry, so he won’t catch the train.
d. The train was delayed, so he wouldn’t have to hurry.
47. ‘Sorry madam, looking after the garden is not my duty.’
a. He apologized for not looking after the garden.
b. He promised to look after the garden.
c. He said that he was not responsible for looking after the garden.

d. He asked me if looking after the garden was his duty.
48. Although she has less teaching experience than the other staff member, she is one of the best
teachers.
a. She is one of the best teachers because she has taught longer.
b. Other members of the staff teach less than she does.
c. She has the best experience of all the teachers on the staff.
d. She is one of the best teachers in Spite of her having less experience.
49. It’s thought that the accident was caused by human error.
a. The accident took place because of thoughtlessness.
b. Humans’ though lessens caused the accident.
c. The accident is thought to have been caused by human error.
d. The accident is thought to cause human error.

50. Scientists say forests are being destroyed by air pollution.
a. Scientists blame air pollution for the destruction of forests.
b. Scientists are blamed for destroying forests.
c. Forests are being destroyed by scientists.
d. Forests account for air pollution.
.
B. Choose the best sentence - a, b, c or d - made from the given cues.
51. According/ Cook/ whose/ book/ published/ Thursday/ most/ disasters/ avoidable//
a. According to Cook, whose book was published on Thursday, most disasters are avoidable.
b. According to Cook, whose book was published on Thursday, is the most disasters is avoidable.
c. According to Cook whose book was published on Thursday most disasters are avoidable.
d. According to Cook, whose book was published on Thursday, most disasters is avoidable.

52. He/ not allow/ us/ go out/ boat/ yesterday/ as/ strong wind/ blow//
a. He didn’t allow us to go out in the boat yesterday as strong wind blows.
b. He didn’t allow us to go out on the boat yesterday as strong wind blows.
c. He didn’t allow us to go out on the boat yesterday as strong wind was blowing.
d. He didn’t allow us to go out on the boat yesterday as strong wind had blown.
56. I/ regret/ inform/ you/ not approved/ the loan//
a. I regret informing that you have not been approved for the loan.
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b. I regret to inform you that

you have not been approved for the loan.
c. I regret to inform that you have not approved for the loan.
d. I regret to inform you that you wasn’t approved for the loan.
57. We/ polluted/ air/ be/ smoke/ factories/ fumes/ motor vehicles//
a. What we have polluted the air with is smoke of factories and fumes of motor vehicles.
b. We are polluted the air which is smoke from factories and fumes from motor vehicles.
c. What we have polluted the air is smoke from factories and fumes from motor vehicles.
d. We polluted the air with smoke of factories and fumes of motor vehicles.
58. Provided/ legible/ examiner/ accept/ handwriting answer//
a. Provided it is legible, the examiner accepted your handwriting answer.
b. Provided it is legible, the examiner will accept your handwriting answer.
c. Provided it is legible, the examiner is accepted your handwriting answer.

d. Provided legible, the examiner is accepted your handwriting answer.
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