IT training 2 operational procedures comptia a plus 220 902 m2 slides

Applying Appropriate Environmental Controls

Tim Warner
@TechTrainerTim



The Pluralsight Learning Path for CompTIA A+
(220-902)
Introduction
Windows OS
Other Operating Systems
Security
Software Troubleshooting
Operational Procedures


Operational Procedures for CompTIA A+ (220-902)
Table of Contents
Using Appropriate Safety Procedures
Applying Appropriate Environmental
Controls
Addressing Prohibited Content and Activity
Demonstrating Professionalism
Explaining Troubleshooting Theory


Overview

Environmental controls
MSDS documentation

Meanwhile, in the Real World…
Should I buy
UPSs for all
my users?

customer

technician


CompTIA A+ 220-902
Given a scenario with potential
5.2 environmental impacts, apply the
appropriate controls


Environmental Controls


Power "Issues"


Power surge



Power brownout



Power blackout



Surge suppressor



Battery backup


Environmental "Issues"


Temperature, humidity
awareness



Proper ventilation



Dust and debris
-

Compressed air
Vacuums

Protection from Airborne Particles

/>


Enclosures



Air filters



Masks


MSDS Documentation


MSDS


Material Safety Data Sheet



Sometimes required to meet
regulatory compliance

requirements



Used to involve 3-ring binders



Nowadays you can meet
compliance:
-

Hosting PDFs on SharePoint
Subscribing to an online hosting
service


MSDS Associated Regulatory Bodies


United States
-



United Kingdom
-



Occupational Safety and Health
Administration (OSHA)
Chemical Hazard Information and
Packaging for Supply (CHIP)

European Union
-

Regulation (EC) No 1907/2006
(REACH)


Demo: Investigating MSDS
Read one and walk through sections
Look at online respositories
Standards, Practices, & Theory
for CompTIA Network+


Meanwhile, in the Real World…
Should I buy
UPSs for all
my users?

customer

technician


Back in the Real World

Concentrate on
network devices
first

customer

technician


For Further Learning


Pluralsight: Standards, Practices, and Theory for CompTIA
Network+ (Tim Warner)
-



See the module "Summarizing Safety Practices"

Pluralsight: CompTIA Security+ (SY0-401) Compliance and
Operational Security (Chris Rees)
-

See the module "Physical and Environmental Controls"


Summary
Power conditioning is an everpresent concern in IT
If you work at a lab or university,

you'll be immersed in environmental
safety
Next module: Addressing prohibited
content and activity