PROFESSIONAL INTERNSHIP REPORT EXPORTING PROCESS OF DANGEROUS GOODS BY AIR AT QUOC VIET TRANSPORTATION TRADING CO., LTD

TON DUC THANG UNIVERSITY
FACULTY OF BUSINESS ADMINISTRATION
DEPARTMENT OF INTERNATIONAL BUSINESS

PROFESSIONAL INTERNSHIP REPORT
EXPORTING PROCESS OF DANGEROUS GOODS
BY AIR AT QUOC VIET
TRANSPORTATION & TRADING CO., LTD

PROFESSIONAL INSTRUCTOR: Mr Le Duc Nha

SUPERVISOR:
STUDENT’S NAME: Tran Thi Thuy Trang
STUDENT ID: 71608135
CLASS ID: 16070610
HO CHI MINH CITY 03/2020


TON DUC THANG UNIVERSITY
FACULTY OF BUSINESS ADMINISTRATION
DEPARTMENT OF INTERNATIONAL BUSINESS

PROFESSIONAL INTERNSHIP REPORT
EXPORTING PROCESS OF DANGEROUS GOODS
BY AIR AT QUOC VIET
TRANSPORTATION & TRADING CO., LTD

PROFESSIONAL INSTRUCTOR:

SUPERVISOR:

STUDENT’S NAME: Tran Thi Thuy Trang
STUDENT ID: 71608135
CLASS ID: 16070610
HO CHI MINH CITY 03/2020


Acknowledgement
In fact, in order to present the report with the current results, I would like to express
my sincere gratitude to the individuals and organizations who have always been
helpful and willing to support me throughout the process internships and make
reports.
First of all, I would like to thank the Ton Duc Thang University teachers and the
faculty of business administration for creating favorable conditions for studying,
imparting knowledge, experience and willing to help me whenever in the process I
study at school. I would like to express my sincere thanks to the master instructor,
Master Le Duc Nha, for following me closely, caring and helping so that I can
complete the report on schedule and be effective.
In addition, I would also like to express my sincere thanks to Quoc Viet
Transportation and Trading Co., Ltd and all of the company's staff who are always
devoted to guiding the work, helping me gain more practical experience and
knowledge more. Special thanks to Mr. Le Thanh Tung for his enthusiastic support so
that I could successfully completed the internship at the company.
However, due to time constraints as well as knowledge and experience, there are
many shortcomings in understanding and solving problems. I hope to receive the
comments of teachers and company for me to have a complete report.
Lastly, with great respect and gratitude, I would like to send my best wishes to
teachers at Ton Duc Thang University. I wish all of you are always healthy and
enthusiastic so that you can continue to teach your valuable knowledge to the students.
In addition, I would like to wish the staff of Quoc Viet Transport and Trading Co., Ltd.
a good health, joy, and success at work. Wishing company always stronger and more

successful.
Sincerely thank!
Ho Chi Minh City, March 2020.


FEEDBACK OF SUPERVISOR
Student’s name: Tran Thi Thuy Trang
Class: 16070610

Student ID: 71608135
Academic Year: K20

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Ho Chi Minh City, Date…………………………………
Counterargument Lecturer
(Full name and signature)


EVALUATION OF COUNTERARGUMENT SUPERVISOR
Student’s name: Tran Thi Thuy Trang
Class: 16070610

Student ID: 71608135
Academic Year: K20

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------Ho Chi Minh City, Date…………………………………
Management Executive Officer
(Full name, Signed and Sealed)


Table of Contents

Table of Contents
CHAPTER 1: OVERVIEW OF THE COMPANY FOR INTERNSHIP............................................11
1.1.

Overview.......................................................................................................................11


List of Abbreviations and Acronyms


List of Tables and Graphs


List of Picturers


Introduction
Currently, our country is in the process of integrating the global economy plus the
development trend of industrialization and modernization of the country, which has
made our country's economy make great progress. Therefore, the field of import and
export of goods to the international market has become more important and essential
than ever. Manufacturers not only compete with each other for the quality of goods
and prices but also for competing in the material distribution management system. In
fact, businesses cannot self-implementation fully and effectively carry their goods
abroad, but have to rely on freight forwarding companies.
Understanding the market trend and the necessity of freight services, Quoc Viet
Transport and Trading Co., Ltd. was born. For nearly ten years of establishment, up to
now Quoc Viet Transport and Trading Co., Ltd. is one of the companies providing
freight forwarding services with a diverse number of services by mode of transport
(sea, airway, express delivery), characteristics of the goods (ordinary goods,

dangerous goods), scope (international, domestic). And especially, there are goods
classified as dangerous goods to be careful when shipping. Dangerous goods are
goods that contain dangerous substances, when they are transported which may cause
harm to life, health, the environment, safety and national security. Therefore, when
making shipping this item, the person carrying it must not only have a professional
certification, but also must ensure experience, comply with the international rules and
standards of the International Air Transport Association. Recognizing the above
problem, the writer has decided to choose the topic: "Exporting process of dangerous
goods by air at Quoc Viet Transportation & Trading Co., LTD" to better understand
the export process and have a more specific view with this item.
By knowledge of yourself, with the enthusiastic sharing a of employees of Quoc
Viet Company, and the guidance of Mr. Le Duc Nha, after a period of practice, I have
completed this report.
The layout of the report consists of 3 chapters:
Chapter 1: Overview of Quoc Viet company
Chapter 2: Process of exporting dangerous goods by air at Quoc Viet Company
Chapter 3: Recommendations and solutions


Chapter 1. OVERVIEW OF THE COMPANY FOR INTERNSHIP
1.1.

Overview
1.1.1.
General information
Trading name: Quoc Viet Transportation & Trading Co.,Ltd
Established date: July 1, 2010
Business license number: 0310116808 (issued on 02/06/2010)
Legal representative: Le Thanh Tung
Registered business address: No. 41, Street 40, Group 8, Block 2, Tan Quy Dong

Residential Area, Tan Phong Ward, District 7, Ho Chi Minh City
Tel: 0084-8-35885793/94
Fax: 0084-8-35885795
Email:
Website: www.qvtrans.com

Picture 0.1

1.1.2. History of establishment
In 2010, Quoc Viet Transport and Trading Co., Ltd. was established with its head
office at District 7, Thanh Ho Chi Minh City and acting as a forwarding company.
Through the first years of establishment, the company faced many difficulties in terms
of facilities as well as in unstable human resources, service prices are quite high and
can't competitive. However, in general, after nearly ten years of operation, the
company has not only expanded its business network but also promoted various types
of forwarding services.
In 2013, the company decided to open another branch company at address 479/46
Phan Van Tri, Ward 5, Go Vap District, Ho Chi Minh City in order to improve the
quality of service to customers. Aim to become an effective bridge between the
company and its agents, foreign partners and customers. From its inception, company
mainly operating in the field of international and domestic express delivery, up to
now, there are many services provided to customers and have a certain foothold in the
logistics market. In addition, in recent times, due to the need to expand the scale and
scope of operations, the company has put into operation a warehouse system in order
to which better serves its operations and enhances its competitiveness with other
businesses. Although the company is still young, the initial success that the company
has achieved shows continued efforts in the period of import-export industry are
growing strongly today.
1.1.3. Fields of business activities

Quoc Viet Transport and Trading Co., Ltd is a trading company in the field of
international services of freight forwarding, import and export, agency, consulting and
documentation services, customs, ... for internal and external businesses.
Some key functions:
- Collaborate with domestic and foreign transport companies to carry out and
transport goods from Vietnam to foreign countries and vice versa by means of
transport such as sea, air and road transport.
- Providing consulting services on freight forwarding, transportation, company
selection and shipping methods at the request of individuals and organizations at
home and abroad.
- Implementing services of forwarding, collecting goods, hiring vehicles, storing
freight, carrying out import and export procedures, customs procedures, insurance
of goods, forwarding of goods to the carrier at the request of customers.
- Receive consignment or direct import-export business
- Performing freight business in accordance with current regulations of the
Vietnamese state.
- Agents for shipping lines, airlines. Cooperating, joint venture or acting as agent for
a number of foreign businesses to perform consolidation services, import and
export procedures and related procedures.
The goal of QV Trans is to provide one of the optimal solutions for customers.
The company provides appropriate solutions depending on the specific requirements
of each individual or organization.
The company provides the following services:
- International courier service, national courier service. All shipments are monitored
right from pick-up until delivery, customers can track the exact status of the
shipment during shipping time;
- Express delivery service (include customs procedures, packing and labeling goods,
spraying...);
- Air freight, freight services by sea (FCL, LCL,...) or trucking;

- Dangerous goods: Providing all types of services related to transporting dangerous
goods.
The company offers customers an international-standard service system that ensures
safety, on schedule, convenient and cost-effective choice for any requests. At the same
time, strictly comply with the process of quality of transport services and current
provisions of Vietnamese law and international standards for international freight
forwarding.
-

1.1.4. Mission
With the above functions, the company needs to perform the following main tasks:
Develop plans and organize the implementation of business activities in
accordance with the business lines that the company has registered under the
granted business license.
Ensuring the maintenance and supplement of capital on the basis of voluntarily
supplemented capital, ensuring the rational and effective use of the company's
capital and equipment. At the same time, fulfill tax pay obligations to the state.


-

Constantly expanding facilities, purchasing, building, supplementing and regularly
improving, perfecting and upgrading the company's technical facilities.
Research the business environment meticulously, capture changes of the market to
take measures promptly respond.
Ensuring the interests of related parties, implementing policies to attract
customers, consolidate and improving the company's responsibility, reputation in
the market.
Strictly implement the policies of encouragement and reform of remuneration
policies to suit the issued state regulations; training and fostering in order to raise

the professional; managerial and foreign language skills. Ensure employees of the
company can meet the requirements necessary to operate in the industry.

1.2.

Company structure

1.2.1. Operation structure diagram of the company

DIRECTOR

SALES
DEPARTMENT

DOCUMENTS

ACCOUNTING –
PERSONNEL
DEPARTMENT

IMPORT-EXPORT
DEPARTMENT

FORWARDING

WAREHOUSING
MANAGEMENT

Diagram 0- 1. Operation structure of the company

Specific tasks
 Director
As the head of the enterprise, making decisions and taking responsibility before
law for the company's business operations; organize the implementation and
fulfillment of targets and plans; create and develop business relationships with
shipping lines, airlines and agents; directly make new staffing decisions for the
company.
 Sales Department
- Represent the company to active contact and deal with customers, then submit a
research project to the director.
- In addition, the sales department also plays the role of customer service, not only
looking for new customers; take care of old customers and potential customers; but
also negotiate and quote the company's services to customers.


- The Sales department is divided into 2 small branches: Outside Sales and Inside
Sales.
 Outside Sales: Tracking, contacting, exploiting market information from
traditional customers, in addition to evaluating and finding new customers,
important to negotiate prices, sign contracts with customers.
 Inside Sales: Regularly contact customer tracking, arrange to receive orders
(booking), send booking confirmation to customers to deliver goods, transfer
information to the voucher department to make documents, negotiate charges
with the airline, shipping line.
 Accounting Department
Checking and recording the arising accounting operations; financial management
in the company; make a summary of balance sheet, make tax declaration, tax refund in
compliance with the regulations ... and report to the director on the business results of
the company. Managing the efficient use of capital, making financial statements every
month, quarter and year for the company.

 Personnel Department: Manage employee records, organize staff recruitment
sessions or trainees, report to the director
 Import and Export Department
Provides and implements the company's international transportation services,
reports to the director about the shipments made. The specific tasks of the divisions in
the import-export department are as follows:
Document:
- Performing tasks such as electronic customs declaration; update the latest
information, such as circulars and guide the implementation of procedures related to
the company's operations; set up House Bill, send cargo information to shipping lines,
airlines; prepare other necessary documents to support the company's activities;
tracking freight routes based on the Bill number issued by carriers to support
customers in case of need,...
- Receive documents sent and tested by customers; do draft bill of lading for
customers to check again to minimize errors.
- Actively contact the forwarding department to get the data timely then check the
data and collate documents to issue the house bill of lading to customers.
Forwarding:
- Receiving goods, packing and consolidating goods from customers, clearing
customs, releasing goods imported at ports and airports.
- Contact customers to collect information and request customers to provide the
necessary documents related to the shipment for customs services.
- Receiving and checking goods.
- Paste Seal, weight measurement of goods.
- Customs liquidation: Provide all necessary details related to the shipment to
document staff to issue from the House Bill of Lading and follow up.
 Warehouse management
Monitoring the situation of goods import and export, arranging goods and
reporting to the director about the situation of warehousing importing and exporting.

1.2.2. Personnel situation of the company
For each enterprise, maintaining the stability in the organization, reforming the
operation apparatus, attaching importance to personnel with professional
qualifications, quality is an important factor for assigning work reasonably and
effectively. Currently, the company QVTrans has about 25 employees, most of whom
are in the age of 20-35, of which the male force is predominant.
(Unit: person)

Age
20-25
Amount
5
Table 1. Personnel age of QVTrans

25-30
12

>30
8

(Source: student implementation)

Personnel Age
20.00%

32.00%

20-25
26-30

>30

48.00%

Chart 1. Personnel age of QVTrans
(Source: student implementation)

In terms of the number of employees, for Quoc Viet as an enterprise providing
export and import services as well as express delivery, the staff size of 25 people is
appropriate, neither too crowded nor too little. Employees are given detailed tasks, so
the situation of personnel management becomes clear.
With the majority of the company's personnel is male, it can be seen that the
demand for the position of freight forwarding, often having to work "operation" is a
lot. Jobs that require thoroughness and carefully, such as documents or accounting, are
mostly female. In order to meet the requirements of the job and also be flexible at
work, male employees in addition to having experience in forwarding jobs, require
knowledge of the document work is It is absolutely necessary and in order to do so,
there must be a rotation between employees.
Gender

Male

Female


Amount

15

10

Table 2. Gender structure

Gender

Male
Female

Female; 40.00%
Male; 60.00%

Chart 2. Gender structure

(Source: student implementation)

The company's human resources are mostly in the age group of 20-30 years old,
very young, so the number of years working in the industry is not high (most are in
the range of 2-3 years), in return, it is human resources are in good health, keen and
dedicated to the job. And so on, with a staff of young, dynamic, eager to learn, with a
certain professional level for the industry, a high sense of responsibility, solidarity in
the collective has been well meeting the requirements of the business, of customers
and the logistics industry. That, has made the company's reputation more and more
advanced.
Seniority
1.2 years
2-3 years
> 3 years
Amount
6
10

9
Table 3. Seniority working of QVTrans personnel


Seniority

36.00%

24.00%

1-2 years
2-3 years
> 3 years

40.00%

Chart 3. Seniority working of QVTrans personnel

(Source: student implementation)

The level of professional resources of the company is also quite high, but the
number of people who have learned about import-export and logistics before working
is still quite modest, but after a period of working, they also have gain knowledge
about import-export and be able to complete its job well. Besides, based on the
competence and qualifications of each individual, the human resources department as
well as the director have an appropriate arrangement and a reasonable division of
work.
Degree

Intermediate

Colleges

University

Amount

7

6

12

Table 4. Distribution of personnel qualifications of QVTrans


Distribution of personnel qualifications

28.00%
Intermediate
Colleges
University

48.00%

24.00%

Chart 4. Distribution of personnel qualifications of QVTrans
(Source: student implementation)

Because not all QVTrans employees are highly qualified in the transition field.
Therefore, in order for employees to work better, the director of the company always
creates favorable conditions for employees to attend professional courses with the
sponsorship of the company. Not only that, in order to be able to serve the work more
effectively, the company also sent representatives to participate in certificate courses
on dangerous goods and air cargo. Therefore, it can be seen that the staff of QVTrans
is becoming more and more qualified and constantly accumulating experience.

1.3. Business operation performance of QV Trans
As is known for any business that is established and operated, to be able to
consider whether the business has been successful and on the right track, it is often
considered in the business results of the business. With many years of experience in
the industry, QVTrans has achieved quite stable revenue and profit. The typical data
sheet for the past 3 years can be reviewed:
Year
Revenue
Cost
2017
3,450,241,930
2,781,230,502
2018
3,789,423,870
2,868,120,321
2019
4,210,319,020
3,092,102,345
Table 5. Business operations results from 2017-2019

Profit
669,011,428

921,303,549
1,118,216,675


4,500,000,000
4,000,000,000
3,500,000,000
3,000,000,000
2,500,000,000
2,000,000,000
1,500,000,000
1,000,000,000
500,000,000
0

2017

2018
Revenue

Cost

2019
Profit

Chart 5. Compare QVTrans business operations results from 2017-2019
(Source: Accounting department)

Look at the data sheet through the years and chart the business results from 20172019 shows an overview of the company's business operations as follows:
- In terms of revenue:

We can see that there has been a growth of about 200 to nearly 300 million VND
each year and for 3 consecutive years. This proves that the company is having a stable
development and growth. It can also be seen that the company's business strategy is
reasonable, maintaining a fixed customer base, attracting and finding more potential
customers has helped the company have increasing revenue. However, in the market
with more and more competitors, maintaining the stability of the business is highly
appreciated, but the company also needs to have more breakthrough in revenue to be
able to prove its enterprises in the industry.
- In terms of costs:
Over the period from 2017-2019, along with the increase in revenue, the cost also
increased at an average rate, the cause is due to expansion of the company's human
resources as well as facilities for the working process, the price of imported raw
materials increased compared to previous years, the unit price of imported goods
therefore also increased. At the same time, due to the impact of the economic crisis,
inflation led to rising costs, the price of international freight services increased, and so
did the wage policy. Therefore, the company also needs adjustments methods to
minimize costs to bring better business results and profits for the company.
- In terms of profit:
The company maintains good annual profits compared to the current size of the
company. In the years 2017 and 2018, the profit only grew at an average of
669,011,428 (2017) and 921,303,549 (2018) and there was a dramatic increase in
2019 (1,118,216,675), indicating that the company is trending more and more
developing in their business.


In general, through the company's revenues, costs and profits, we can see that the
company has grown steadily over the years. The company also creates many
relationships with trusted partners and customers, builds increasingly good service
quality, operates effectively and becomes one of the reputable companies for its
partners. However, there is still an unevenness in the performance of each type of

service of the company, resulting in a profit difference in and will limit the long-term
development of the company. Therefore, the company needs to adjust and increase the
quality of its services even more.
1.4. Development orientation of the company
In the coming years, it is forecasted that there are still many difficulties and
challenges, QV Trans will continue to persistently strive to overcome. In the
immediate future, in 2020, because of the widespread disease problem and
complicated changes, it has significantly affected the import-export industry and
transport business in general, as well as Quoc Viet company in particular. So company
will strive to improve our operational capacity, competitiveness, and promote our
strengths, towards our customers with professionalism in the organization of activities,
diversity in products and services, unique enthusiasm in service style. Besides,
consolidating the achievements gained in the field of international freight by sea and
air.

CHAPTER 2: ANALYZING THE OPERATIONAL PROCESS OF THE
COMPANY
2.1. Introduction to dangerous goods
2.1.1. Generalize and classify dangerous goods
Dangerous goods are commodities that posses potentially dangerous
characteristics, articles or substances which are capable of posing a risk to health,
safety, property or the environment and which are shown in the list of dangerous
goods in these (IATA Dangerous Goods) Regulations or which are classified
according to the Regulations. These characteristics will not make their transport by air
dangerous, provided that suitable precautions are taken. Dangerous goods consist not
only of obvious substances such as acids, explosives and poisons, but also include less
apparent articles like magnets, refrigerants and some everyday household items such
as bleaches, aerosols and perfumes.
Dangerous goods are divided into 9 classes reflecting the type of risk involved.
There are listed in DGR. Classes 1, 2, 4,5 and 6 are divided into "Divisions" due to

hazard variations within these classes. Classes are expressed by single-digit numbers.
Divisions are expressed by 2-digit numbers. The first digit identifies the Class number
and the second identifies the variation within that class.
Each class or division has specific criteria that used to determine whether an article or
substance belongs to the class or division. These criteria are technically detailed and
classification of an item requires specialist knowledge of the criteria. These classes
and a brief description are:

2.1.2. Some basic terms in shipping dangerous goods
 UN number / ID number:
UN numbers (United Nations numbers) are four-digit numbers that identify
hazardous materials, and articles (such as explosives, flammable liquids, oxidizers,
toxic liquids, etc.) in the framework of international transport.
ID numbers are also type of identification number used for hazardous substances
being offered for Air transport. If the substance has not been assigned a number in the
UN classification system, a temporary identification number in the 8000 series has
been assigned and is indicated where appropriate. Numbers in the 8000 series must be
identified with the “ID” prefix instead of when UN is indicated or markings and
documentation in DGR. Ex: ID 8000, Consumer commodity does not have a UN
number, and is classed as a Class 9 hazardous material.
 Packing, marking and labelling:
Packing Group:
Dangerous goods must be packed in good quality packagings which are constructed
and so closed as to prevent leakage from any package. They must be able to withstand


normal conditions of air transport including vibration and changes in temperature,
humidity or pressure.

For packing purpose, some classes of dangerous goods are assigned to a packing
group depending upon the degree of danger they represent:
- Packing Group I – high danger
- Packing Group II – medium danger
- Packing Group III – low danger
Marking and labelling:
Packages containing dangerous goods are normally identified with specific marks
and special hazard labels, intended to alert you to risk inherent to the contents. Correct
marking and labelling of dangerous goods packages is an important element in the
safe transport process. Marks and labels fulfill following general purpose:
- they indicate the contents of the package;
- they indicate that the packaging meets approved standards;
- they provide safe handling and stowage information;
- they indicate the nature of hazard(s).

Picture 0.2. Example UN Specification Mark

 Material Safety Data Sheet:
A material safety data sheet is a technical document which provides detailed and
comprehensive information on a controlled product related to:
- health effects of exposure to the product
- hazard evaluation related to the product’s handling, storage or use
- measure to protect workers at risk of exposure
- emergency procedures.
The data sheet may be written, printed or otherwise expressed, and must meet the
availability, design and content requirements. The legislation provides for flexibility
of design and wording but requires that a minimum number of categories of
information be completed and that all hazardous ingredients meeting certain criteria

be listed subject to exemptions granted under the Hazardous Materials Information
Review Act.
The Purpose of the Data Sheet: intended to supplement the alert information
provided on labels and education of employees in hazard information on controlled
products, including instruction in the content and significance of information on the
MSDS.
An MSDS sheet is a nine-section safety document detailing the information such
as product name, ingredients, manufacturing company, toxicity, use, storage, handling
and emergency procedures of hazardous substances,...MSDS is the responsibility of
suppliers to help workers, customers take precautions when contacting with harmful
chemicals. MSDS is required, must comply with and can be consulted from many
reputable sources.
 The Shipper's Declaration for Dangerous Goods
Before can ship dangerous goods, always need to properly complete the required
transport documents, include: the air waybill and the Shipper’s Declaration for
Dangerous Goods (DGD).
The main purpose of the DGD is for the shipper to provide critical information to
the aircraft operator or carrier in a format that is consistent throughout the
transportation industry. This standard is part of the IATA DGR .
Section 8 of the IATA DGR begins with the statement: “A Shipper’s Declaration
must be completed by the shipper for each consignment of dangerous goods.” The
DGD must be signed and dated by the shipper. Other persons employed to act on
behalf of the shipper such as consolidators, freight forwarders, and cargo agents may
sign the DGD on behalf of the shipper.
The following information should be included on the top half of the IATA DG form:
- Shipper - Full name and address of the shipper.
- Air Waybill Number - The number of the Air Waybill to which the declaration
form will be attached. This number can be left blank and completed by the
shipper’s agent or airline.
- Page of Pages - The page number and the total number of pages. For example, a

single page will read “Page 1 of 1”.
- Shipper’s Reference Number - Optional field providing the shipper with an
opportunity to enter an internal organization reference number.
- Consignee - Full name and address of
consignee.
- Transport Details - Specifies if there
are aircraft limitations. The shipper
indicates if the consignment complies
with the limitations for passenger and
cargo aircraft, or if the consignment is
limited to cargo aircraft only.
Passenger aircraft limits are more
restrictive. The shipper must strike
out the box that doesn’t apply.
- Airport of Departure - Enter the full
name of the airport or city of

Picture 0.3. DGD Form


-

-

departure. The three-letter airport code is not acceptable. This information can be
left blank and completed by the agent or airline.
Airport of Destination - Enter the full name of the airport or city of destination.
The three-letter airport code is not acceptable. This information can be left blank
and completed by the agent or airline.
Shipment Type - Non-Radioactive/Radioactive - The shipper must strike out the

box that doesn’t apply.
The Nature and Quantity of Dangerous Goods - box on the form is broken down
into four sections (Identification, Quantity and Type of Packing, Packing
Instruction, Authorizations). This is important for explaining the required
information and how it is presented.
Name of Signatory - The name of the person signing, the place (may be left blank),
the date.

2.2. The operational process of the company
2.2.1. Overview of actual export dangerous processes and shipments at QV
Trans
As a forwarding company, depending on each order and individual requirements
(work to be done) of each customer, QV Trans will have a flexible change in the
process in each shipment, which may handle the entire process or only perform a few
services as required of the customer.
In order to explain more clearly the process of forwarding and exporting dangerous
goods by air at Quoc Viet Transportation and Trading Co., Ltd. Let's look at an
example through the actual set of actual documents at the company. This set of
documents related to the export of dangerous goods "Chloroprene Base Contact Type
Adhesives", hazard class 3 (according to DGR), including 2 cartons, exported to Hong
Kong by air. QV Trans acts as a Forwarder and also the export representative of this
shipment.


Picture 0.4. Booking information for customers'
shipments

Sales Contract

Importer: DGL

2.2.2.Exporter:
Diagram
of relationship between parties involved
in the export of
DGL
Chemicals (Hong
International
(VN)
dangerous goods (Adhesives, class 3, UN 1133) at QV Trans
Kong) Ltd
Limited Company

Forwarding
Contract
Consignee: RAF
Forwarding (HK)
Ltd.

Shipper:
LCL Shipping

HAWB
Forwarder:
QV Trans

NOA
D/O

DGD

MAWB

Vietnam Airlines
(via agent G.S.A
Logistics)

Diagram 0- 2. Relationship between related parties in the forwarding business of Quoc Viet company