Lecture Business (4/e): Chapter 6 - Ferrell, Hirt, Ferrell

Part 3
Managing for
Quality and
Competitiveness

© 2015 McGraw­Hill Education.


6-2

 
CHAPTER 6

The Nature of Management

CHAPTER 7

Organization, Teamwork, and Communication

CHAPTER 8

Managing Service and Manufacturing
Operations


6-3

Learning Objectives
LO 6-1 Define management and explain its role in the
achievement of organizational objectives.
LO 6-2

Describe the major functions of management.

LO 6-3
the

Distinguish among three levels of management and
concerns of managers at each level.

LO 6-4
Specify the skills managers must have to be
successful.
LO 6-5
Describe the different types of leaders and how
leadership can be used to empower employees.
LO 6-6
making

Summarize the systematic approach to decision
used by many business managers.


6-4

The Importance of Management


6-5

Management Functions

•

Planning is the process of determining the organization’s
objectives and deciding how to accomplish them; the first
function of management


6-6

Management Functions


6-7

Management Functions


6-8

Levels of Management


6-9

Areas of Management


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Areas of Management

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Areas of Management


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Skills Needed by Managers


6-13

Skills Needed by Managers


6-14

Decision Making
Steps in the Decision Making Process


6-15

The Reality of Management
Managers spend a lot of time establishing and updating an
agenda of goals and plans for carrying out their responsibilities