Giải quyết khiếu nại của giáo viên trường mầm non

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BO GIRO DUC vA DAO TAO

TRITONG CAN BO QUAN Lt GIAO DUC TP. HO CHI MINH

TIEU LUAN CUOI ICHOA

Lip bOi dating nghiep vy COng tic vien thanh tra giao dyc Binh Dinh
Mm hyc 2018 — 2019 (Lip thfr nhgt)

Tén den 1u4n:

GIAI QUYET KHIEU NAI CUA GIAO VIEN

TR1U'ONG MAM NON B PHIRING A

Hy vi ten hyc vien: DOAN THI KIM TRAM

Dan vi cong tic: PhOng Giio dye vh Dio tyo thi xfi An Nhan

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MUC LVC

<b>Trang</b>

<b>Me• dAu </b> <b></b> 1

<b>NOi dung </b> <b></b> 2

2.1. MO to tinh hu6ng 2

2.2 Mc dinh flux tieu xir 1Y tinh hung 2
2.3. Phan tich tinh hung nguyén nhan \TA hau qua 2
2.4 Da xuat nhang giai phap; chon lva giai phap 4

2.5 T6 chirc thvc hian giai phap a dat dugc muc tiéu a ra 5

2.6 Kian n - da xudt 8

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1. MO DAU

Nghi quyat Dai hOi Deng town qu i& lan du& XI dal khang dinh "Doi mai
can bin, toan din nan gido duc Viet Nam theo huamg chuAn h6a, hian dai
h6a, xa hOi h6a va hOi nhap quaic th, trong dO, doi mai co the quan 11/ giao
due, phat trian d'Oi ngu gido vien va can b0 quan ly giao due la khau then
ch6t" va "Gido duc va dao tao co sir manh nang cao dan tri, phat than nguan
nhan lvc, bed &rang nhan tai, gOp phan quan trong xay dung dat nuk, xay
dung nan van haa va con ngued Viet Nam" Chian lucre phat trian kinh to
-hOi 2011 - 2020 da dinh huang: "Phat tri'an va nang cao chat luting nguan
nhan lvc, nhat la than luc chat luting cao la mOt dot pha chitin lucre".

Meg thvc trang thutmg thay IA cac nha quan ly gido duc mac cl ► hiau
rO tam quan tong cong tac Iciam tra, danh gia, nhung thuang IchOng coi
trong dan to dung mac cho cong tac nay, can chi' quan thiau dO tin cay khoa
hoc nen han the nhiau den hiau qua dm viac theo dOi, danh gid dac bit la
viac khiau tai ve quyan va lqi ich cua gido vien, nhan vien.

Da giai quyat thanh cong nhung phan Ung, khieu nai nay la diau khOng
the don gian, dOi hOi cling to phai nhan Nat mOt each chinh xac nguan g6c
nay sinh va -Ur do dua ra huemg giai quyat hgp ly, kip thai.

Kat thdc lop 1361 &fang nghiep vu cong tac vien thanh tra gido duc, tOi nhan
<i>thac dugc nhiau van de' ve ly luan va thvc tin trong dai mai cong tac thanh</i>
tra. Deng thei cOng than thac dugc, muian dat hien qua cao trong quan lY can
phai nam chac cac van ban quy pham phap lust va cac van ban duen Mt, van

dung sang tao, kat hap linh hoat vai thvc tian cuOc song giai guy& cac vAn
<i>de lien quan dan nhiam vu duce giao. Qua trinh cong tee quan lY gido due</i>
mam non nhiau ndm a phOng Giao dye - Dao tao va cimg yeti kian thirc da
<i><b>dugc dap thu, t8i chen viec tiau luan cuiai kh6a cho van de: "Gkii quyet khiiu</b></i>

<i><b>ngi cua gitio vien truffng M"din non B phuirng A"</b></i>

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<b>2. NQI DUNG</b>
<b>2.1. MO to tinh hming.</b>

<b>Ngay 12 thing 10 nam 2015, Thi uy, iry ban than dan thi xa C co nhan</b>

dan khiau nai cim co VO Thi My Le sinh am 1980 cu ngu tai phuemg A thi
xa C, hi6n la giao vién twang MAm non B phueng A thi xa C. NOi dung don

nhu sau: Hi6u truemg ca than, kh'Ong &Ong bang vei co va de nghi luan
chuy6n co sang truemg khac ved 15r do la xay dung twang dat chuan quac gia
vao cuOi nam hoc, vi co chua dat chuan va trinh 40 chuyen man nghiep vu.
CO con liet ké nhting sai pham dm hien truemg truck day chua xi: ly them
dang nhu: co T danh tre, doa nat tre, hi6u truemg khOng xir 1y gido vien di tre,
giao vien Nguy6n Ng9c H nOi chuy6n rieng vOi gido vien Vu Thi L tre
gianh 46 choi Ara danh nhau trong lop, gido vién khOng soan gido an. Thi
co cOng van chuy6n ti6‘p don khiOu nai ve phOng Giao due va Dao tao thi xa C
xem xet nOi dung cila dam, giai guy& va xir Vt.

Nhan dugc don, Truemg phOng Gido due va Da p tao ra Quyat dinh
<b>thanh lap to xac minh 46 lam It su vi6c lchiau nai cea co gião VO Thi my L.</b>

<b>2.2. Xfic dinh Hive tieu 'dr 1Sr tinh huting.</b>

Muc tien cua vi6c giai quyet tinh huOng nay la giai quy6t dugc mau
thuan trong nOi bO gido vien; vi6c giao tiEp, img xir giera cac thanh vién tong
nha tubing phai hai hea va h6a giai cac mau than trong nOi b0 nha twang,
tao su (loan kat gift cac thanh vien tong hOi long su pham. Xir ly nghi8m,
dirt 4i6m cac hanh vi sai pham da din ra tong nha truth-1g truem 46. Tuyen
truy6n nang cao than Mix to tuOng can bo quan ly, gido vien, than vién tong
nOi b0, khOi phuc icing tin ea moi nguei dei ved don vi, Hi 46u twang nha
twang.

2.3. <b>Phfin tich tinh</b>

<i><b>* Nguyén nhan kluich quan</b></i>

Hi6u twang nha twang con xem nhe vi6c tuyén truy6n, giao duc ang
cao 3'7 thirc cong (tang, tinh than loan kat nOi b0 tong nha twang, chua co su
tac long tich cue thueng xuyen v6 xay dung mai quan he tat dcp tong giao
tiap gifra ngued ved ngueri, tinh yeu thuong giup der lan nhau; bi6t tha thir
khoan dung, 40 lucmg, be qua nhang 16i lam the cua nhau.

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hinh thire xir 1y cua nhd truemg trong cac vu viec sai pham khae, di& ra trong
nhd truing chua dit sire thuyat phue.

<i>Tam to nguyen vong cua ngtred khiau nai chua dugc hieu truing nha</i>
truing hieu de giai quyat thou tinh dat IY va ngueri gidi quyat khieu nai b6 qua
quy dinh: gap go trao dad true tip vOi ngueri khiau nai, theo Luat dinh (Dieu

1, khoth 10).

Ban than co giao VO Thi My chua hieu &mg lu'at khiau nai vá viec
phan cap quán 1y, nen geri don khiau nai vugt cap.

Hieu truemg thue hien dieu d0ng, luan chuyan giao vien nhung thiau ki
hoach t6 chirc, thiau xay dung quy dinh, can cir, de lam ca ser cho viec diau
do, ng, luan chuyan giao vien.

<i><b>* Nguyen nhiln chit quan</b></i>

<i>Su viec bat Mu vdo khodng thing 10 nom 2014 co giao VO TN </i>

my

Le
co de nghi nha truing ve yeti cau rieng cua ca than. Yeu cau cua co khOng
dugc co hieu truémg chap nhan, the Id tir day tinh cam gala hieu truing ya
giao vien co sit ngän each clan, tinh cam khOng nhu tnrOc day nera, tham chi
not qua lai khOng Mt va nhau.

Dau nom hoc 2015 - 2016, nhã truing trian khai ke hoach: Xay dung truing
mam non dat chuan Qu6c gia vao cutii nom 2016 va xay dung cac lieu chi ve
chat lucmg cham sac giao due tre, dOi ngu, giao vien va than vien,...

a

giao
vien chuan bi truerc ve tinh than cling nhu viec to bed clueing chuyén man de"
dap ling dung chuan quy dinh. Xat ve tieu chuan dOi ngu giao vien va than
vien quy dinh tai Dieu 7 dia. ThOng to s6 02/2014/TT-BGDDT ngdy 08 thing
02 nom 2014 ban hanh Quy the cOng nhan truing mam non dat chuan qu6c
gia. So veri thue to ve s6 lugng giao vien true trap &mg lap co 01 giao vien
chua dat chuan ve trinh dO dd.° tao, nhá truong tham muu vai lanh dao phemg
Giao due va DA° tao ve giao vien nay va de nghi chuy'an sang truing khac.

<i><b>* H(tu qua cilia tinh hating</b></i>

Hieu tnremg phai viat ban to kiam diem, kiam diem tru ge hOi d6ng sit
pham nhd truing, nap kiam diem ve phOng Giao due yd. DA° tao vi xir lY thiau
kien quy6t, khOng ngan chin kip thai nhang hanh vi sai pham cua giao vien
trong truing.

N'gi b0 mat dodn kit, tam trang cua giao vien hoang mang vi phdi tra
ph6ng van elm to kiam tra bat cu vão then diem ndo.

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3. !CET LU4..N

Trong thai ky d6i mei va hOi nhap kinh to

quik

ta, nganh gido dyc phai
dtxcmg dau veri nhilng khO khan thach thee to ion vat chat luting giâng day, b6
tri nhan sy trong nha trueng, vi pham dao dim nha gido, viac khiau nai chug
duct giai quyat dirt di6, nOi b0 mat doan kat lam anh huemg uy tin, danh du
cua nganh, niam tin dm nhan dan <i>d61 </i>vei nganh bi giam sut. Tir thyc trong do
doi hei cac nha quan ly nha nude ve Gido dye va Dao tao phal na'm bat kip
thai, de ra nhirmg giai phap thich him

a xir

1Y, giai quyat sao cho thOa ding

6

siat chat kY cucmg nang cao hiau qua quan 1Y, quart ly citing phap luat. Bai
hoc kinh nghiam <i>duct </i>rut ra Or day la can tang clang eking tac quan ly hanh
chinh nha nuec. Tuyén truyan pha bin sau rOng mgi chit truang &rang 16i

cua Dang, chinh sach phap luat cua Nha nuec cho can b0, vian chIrc hiau re

va to gide thyc hian. Thyc hian tat quy the dan chub ca quan don vi. Nang
cao vao tre• lath dao cua ngueri dung dau trong ca quan dun vi. DOG bi'at la
gido dye tinh than doan kat nOi NI, Mat dau tranh, bao ve quyan lgi theo düng
phdp luat.

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TAI LI1LU TRAM KHAO

Tai lieu WM &rang nghiep vu cong tic vien thanh tra gido due nam

2015. (Tnteng can be quan 13r, gido dye TPHCM va HCIC vien quan 13r, gido

dye).

Dang COng sin Viet Nam (2014), Nghi quyat 29, Ki hop thir 8 kh6a
XI va dal mei can ban va toan dien gido dye va dao tao.

Luat gido dye, nha xuat ban chinh tri qu6c gia, Ha N'Oi 2005.

Ding COng san Viet Nam ( 2014), Nghi quyet 2 BCHTW Dang
khOa VIII, NXB chinh tri queic gia, Ha NOi 1996.

Chi thi 40/2014/ BCHTW ngay 15 thing 6 nam 2004 va viec Jiang
cao chat ltrong d'Oi ngu nha gido va can be quan 132 gido dye.

Lust khiau nai, nha xuat ban chinh tri Qu6c gia (2011).

ThOng to s6 40/2013/TT-BGD DT ngay 18 thang 12 nam 2013 quy
dinh ve tip cong dan, giai guy& khiau nai, giai guy& to cao dm BO Gido dye
va Dao tao.

Th6ng to so 07/2013/TT-TTCP ngay 31 thing 10 nam 2013 dm
Thanh tra Chinh phu ve quy dinh, quy trinh giai quyat lchiau nai hanh chanh.

Quyat dinh s6 14/2008/QD-BGDDT ngay 07 thing 04 tam 2008
Quyat dinh ban hanh Dieu tnrCmg mAm non;

ThOng to lien tich s6 71/2007/TTLT-BGDDT-BNV, ngay 28 thing
11 nam 2007 dm BO Giao due va Dao tao va BO Nei vu hueng din dinh mire
bién the sir nghiep trong cac co se gido dye main non cong 14p.

Quyat dinh s6 36/2008/QD-BGDDT ngay 16 thing 7 nam 2008 oh
Be truemg Be Gido dye va Dan tao ban hanh quy the cong nhan twang mAm
non dat chuan qtthe gia.

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