Tài liệu Unit 9 Post office

Giáo án lớp 11- Môn Tiếng Anh- Giáo viên:Hoàng Thị Thu Thuỷ- Năm học 2010-2011
Class Date of teaching Absent students
11B4
Period 53
Unit 9
The Post Office
Lesson:1
Reading
I. Oblectives:
1. aims:By the end of the lesson , Ss will be able to read and find the key words in
situations, information and contents of reading to relate to the facts
2. Knowledge:*Vocabulary: courteous, fascimile, notify, spacious, speedy, recipient
*Grammar: The tenses
3.Skill: Main skill: Reading
Subskill: Listening, Writing, Speaking
II. Teaching aids: Hand outs, dictionary, pictures,..
III. Teaching method: regrate, Communicative
IV. Procedures:
1
Giáo án lớp 11- Môn Tiếng Anh- Giáo viên:Hoàng Thị Thu Thuỷ- Năm học 2010-2011
Teachers activitives Pupils activitives
Checking in the whole lesson
1. Warm up:
T: Watching these post ofice services with
the correct translations below.
1. Express Mail Service
2. Surface Mail
3. Air mail
4. EMS mail
5. Parcel service
6. Express Money Transfer

7. Messenger call Service
8. Facsimile service
9. Press Distribution
10. Flower Telegram
Service
P: Work in pair and macth the answer
T: call Sts to give the answer.
2. Pre-reading:
T: Work in pair ask and answer the question
+ How far is it from your home to the nearest
post office?
+ How offen do you go to post office? What
for?
+ What services do you think the post office
offers?
P: work in pair and answer the questions
T: call sts
T: Give some new words and ask them to
repeat
P: listen and take note then repeat
3. While-reading:
* Task 1:
T: Ask Ss to read the passages
a. Th chuyn bng ng hng
khụng
b. Dch v in hoa
c. Dch v in thoi
d. Dch v phỏt hnh bỏo
e. Dch v gi fax
f. Th chuyn bng ng

b,ng st, ng bin
g. Dch v th chuyn phỏt nhanh
h. Dch v chuyn phỏt tin nhanh
i. Dch v chuyn phỏt bu phm
j Th chuyn phỏt nhanh
Answer
1. g 3.a 5.i 7.c 9.d
2.f 4.j 6.h 8.e 10.b
2. I go to office when I need to send a
letter, make a phone call, trasfer money,
pay the phone bill, subcribe( ng ký) to
a newspaper, send a fax, receice a
parcel...
3. The post office offers a lot of various
services such as Express Mail Service,
Surface Mail, Air mail, EMS mail,
Parcel service, Express Money
Transfer, Messenger call Service,
Facsimile service, Press Distribution,
Flower Telegram Service
*Teaching Vocabulary:
-equip: (v)=trang bị
-spacious (adj) =roomy=rộng rãi
-offer (v)= cung cấp
-well-trained (adj)=skilled=lành nghề
-staff (n)= (toàn thể) nhân viên
-courteous (adj) =polite=lịch sự
-parcel (n) =bu kiện, gói hàng
-speedy (adj)=quickly, fast=nhanh chóng
-secure (adj)=bảo đảm, an toàn

-transfer (v)=chuyển (n)= sự chuyển
-notification (n)= sự thông báo..
- Give and explain their choice.
2
Giáo án lớp 11- Môn Tiếng Anh- Giáo viên:Hoàng Thị Thu Thuỷ- Năm học 2010-2011
Class Date of teaching Absent students
11B4 August 25
th
2010
Period 54
Unit 9
The Post Office
Lesson 2 :
Speaking
I. Oblectives:
1.aims:- Students should know how to practice to make requests and talking about
different postal and
telecommunication services..
- Speaking for gist and for specific information.
2. Knowledge: *Vocabulary:-instal, installation, registration, surcribe,
*Structures: - take place, excuse me, what can I do for you
3.Skill: Main skill: Speaking
Subskill: Listeing, Writing, Reading
II. Teaching aids:Whiteboard markes, dictionary,...
III. Teaching method: regrate, Communicative
IV. Procedures:
Teachers activitives Pupils activitives
Checking in the whole lesson
1. Warm up:
3

Giáo án lớp 11- Môn Tiếng Anh- Giáo viên:Hoàng Thị Thu Thuỷ- Năm học 2010-2011
T: ask them to look at the pictures and
answer the questions
P: answer the questions
2. Pre-speaking:
Task 1 : work in pais make a
conversation
T: - Introduce the task and go over the
questions
with the class. Explain new words if
necessary.
- Read the dialogue once first and ask Ss to
act out it.
- Go around the class to check and offer help.
P: work in pair and practice the dialouge
T: Look for examples of requests and
responses to request in the dialouge.
3. While-speaking:
Task 2 (13m)
- Put Ss in pairs and ask them to make a
dialogue between a clerk and a customer.
The customer wants to have a telephone line
installed at home.
- Go around the class to check and offer help.
- Call on some pairs to perform their
conversations in front of the class.
- Elicit feedback from the class and give final
comments.
4. Post-speaking:
( available to 11B1,2)

Task 3(15m).
1. What can you see in the picture?
2. Where do you think these people are?
3. Who is the man? (a customer )
4. Who is the woman?( a staff, clerk)
5. What might the man want to do?
Request: Could you help me to send this
document to my office by fax?
- I was wondering if you......?
- Would you be kind enough to.....?
- Would you mind (V-ing)..?
- Would you please..?
- may I..?
- Could you/I...please..?
- I would/'d like to...please
- Can you/I..?
response: Certainly, What is the fax
number?
- Yes certainly sir/ madam
Sample conversation
A; Good morning, can I help you?
B: I would like to have a telephone line
installed at home
A: Where do you live?
B: I live in 67 Ngoc Ha street. When will
the installation take place?
A: One week after you register
B: Can you come on Friday?
A: O.K. Have you got a telephone?
B: Yes, how much is the installation fee

and monthly fee?
A: The installation fee is 3oo thousand
dong and the monthly fee is 27 thousand
dong. Could you fill in this form, please?
1
A: Good morning Can I help you
B: I would like to subscribe to Lao
Dong daily newspaper
A: How long would you like to get the
new,,
4
Giáo án lớp 11- Môn Tiếng Anh- Giáo viên:Hoàng Thị Thu Thuỷ- Năm học 2010-2011
Introduce the task and ask Ss to make a
dialogue
for each of the situation.
Teach necessary vocabulary items
Ask Ss to work in groups of 3 or 4.
- Go round to provide help .
- Call on some Ss to present their dialogue.
5. Home work:
- Summarize the main points.
- Assign homework.
- Prepare new lesson.
B: For a year please.
A: Where would you like to get
B: at home. I live at 67 Ngoc Ha
street
A: Ok: 67 Ngoc Ha street
B: Oh can I get the newspaper every
mornig before 6:30

A:Before 6:30? Well, it might be a
little bit too early. How about before
7:30?
B: Ok Thats fine. Thank you!
A: All right. Could you fill in this from
please?
2.
A: What can I do for you?
B: I would like to send a great card
and sone fllowers to my friend on his
birthday
A:right. When is your friends
birthday?
B: Its may 6
th
A: what kind of flowers would you kile
to send:
B: Roses. A bunch of red roses
please
A: Would you like to have the card
and the flowers delivered on may 16
th

or aday before
B: On may 16
th
its best to deliver in
the early morning
A: Ok. Ill make a note for that. Could
you please fill in this from? And dont

forget to write the recippients address
clearly.
Listen and remember to do at home
note down
5