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www.mot.gov.vn / www.ecvn.gov.vn
Introduction of
E-commerce
Tran Thanh Hai
E-commerce Derpartment
Ministry of Trade, Vietnam
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www.mot.gov.vn / www.ecvn.gov.vn
Contents

What is e-commerce

Why we are interested in E-commerce?

Issues need to solve to apply E-commerce

Solutions
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What is E-commerce?

Simply, using electronic means/methods to implement
commercial activities

... Behind this there is a great changes in habits, culture and
traditional activities in commerce world

E-commerce:
... new products & services (only a little)
... new markets (only new way to approach markets)



… more important: establish a new methods of transations,
increase efficiency, competitive capacity, expansion of
markets
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Why are we interested in E-commerce

Expansion of markets

website and internet is bounderless

Reduction of cost, more convenience transactiosn

Email: speed, more information

Longer distance, less cost & time

Exploitation of information resources on the internet

24/7 access, continuously updated

searching, contact and dealing with customers
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Why are we interested in E-commerce?

Cosumers

More choices to meet the demands


Purchase anywhere, any time

Digital products can be delivered immediately

Society

New business style (online style)

Expansion of new markets through market info. system

Assistance for less-developed areas’s commercial acts.

SMEs’s have more opportunities

Incentives for e-Governments
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Roles of Internet in E-commerce

Advantages over the other media

telephone

fax

radio

television


newspaper/magazines

Internet has all the advantages of the other media
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Forms of E-commerce

Based on means of transactions

People - people: tel, fax, email, chat

People - machines: ATM, Credit card, online retails

Machines - machines: interbank transactions

Based on participants of transactions

B2B: whole sales, material procurement, ...

B2C: retails of products & services

G2B: e-tax, e-bidding

G2C: administration procedures, tax, fine...

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