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www.mot.gov.vn / www.ecvn.gov.vn
Introduction of
E-commerce
Tran Thanh Hai
E-commerce Derpartment
Ministry of Trade, Vietnam
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www.mot.gov.vn / www.ecvn.gov.vn
Contents
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What is e-commerce
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Why we are interested in E-commerce?
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Issues need to solve to apply E-commerce
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Solutions
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www.mot.gov.vn / www.ecvn.gov.vn
What is E-commerce?
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Simply, using electronic means/methods to implement
commercial activities
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... Behind this there is a great changes in habits, culture and
traditional activities in commerce world
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E-commerce:
... new products & services (only a little)
... new markets (only new way to approach markets)
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… more important: establish a new methods of transations,
increase efficiency, competitive capacity, expansion of
markets
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Why are we interested in E-commerce
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Expansion of markets
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website and internet is bounderless
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Reduction of cost, more convenience transactiosn
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Email: speed, more information
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Longer distance, less cost & time
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Exploitation of information resources on the internet
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24/7 access, continuously updated
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searching, contact and dealing with customers
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www.mot.gov.vn / www.ecvn.gov.vn
Why are we interested in E-commerce?
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Cosumers
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More choices to meet the demands
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Purchase anywhere, any time
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Digital products can be delivered immediately
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Society
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New business style (online style)
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Expansion of new markets through market info. system
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Assistance for less-developed areas’s commercial acts.
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SMEs’s have more opportunities
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Incentives for e-Governments
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Roles of Internet in E-commerce
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Advantages over the other media
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telephone
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fax
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radio
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television
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newspaper/magazines
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Internet has all the advantages of the other media
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www.mot.gov.vn / www.ecvn.gov.vn
Forms of E-commerce
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Based on means of transactions
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People - people: tel, fax, email, chat
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People - machines: ATM, Credit card, online retails
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Machines - machines: interbank transactions
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Based on participants of transactions
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B2B: whole sales, material procurement, ...
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B2C: retails of products & services
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G2B: e-tax, e-bidding
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G2C: administration procedures, tax, fine...