Tài liệu Model Business Letters docx

Bas-BASIC CH OL B U RI, International Lang uage and Co m p ut er
School
730/1 Bangplasoi, Maung, Chonburi 20000 Thailand
Tel. 66 38 274480-1 Fax. 66 38 277550
W W W .C H OLB U RI.COM
e-m ail:
 Model Business Letters: 
- Key factors in good business communication
- Parts of business letter
- Letters requesting Information
- Letters giving Information
- Request for Advice, Assistant and Service
- Letters giving Advice and Assistant
- Letters concerning Complaints and Adjustments
- Collection Letters: Settlement of Accounts
- Letters concerning Credit, Status, References
- Advertising and Sales Letters
- Circular Letters
- Agency Correspondence
- Import - Export Correspondence
- Letters regarding Execution of Orders
- Letters to Insurance companies
- Correspondence with Banks
- Secretarial Correspondence
- Letters Suggesting Change
- Letters conveying Compliments, Commendations, and Reprimands
- Announcements and Greetings
- Letters expressing Gratitude
- Letters that straighten-out Mistakes, Mix-ups and other Difficult
Situations
- Letters of Application

- Limited Company Secretary Letters
- Service
- Warehouse – Real Estate
- Clubs – Societies – Associations
- General Business Enquiries
- Exercise – Business Letters – Model Questions
- Confusing word in Business Letter
- Commercial abbreviations
- Commercial terms
 : Model Business Letters   !"#
$% $ &!'()  *" + ! +" 
#$%  $ ,+-
*" .$ ++%/ '.0-38274-480-1   01-
6868997 .012
W W W . C H O L B U RI.CO M e-m ail: m