Tài liệu KRONE - Warranty - System Warranty Registration Form - End-user ppt

KRONE Premis
NET
®
SYSTEM WARRANTY
CONDITIONS FOR END USER
The Premis
NET
System Warranty is subject to the
following conditions. ENDORSED INSTALLER COMPANIES
and END USERS should both read these carefully. If you
are in any doubt as to their meaning please contact the
Warranty Co-ordinator at KRONE in writing before
completing the WARRANTY REGISTRATION FORM.
It is a condition that the installation instruction sheets
and other written instructions have been adhered to
during installation. ENDORSED INSTALLER COMPANIES
should contact KRONE where there is any difficulty with
your understanding of these.
1. DEFINITIONS
1.1 In these conditions:
END USER The company to whom the System
Warranty Certificate has been issued.
KRONE KRONE (Australia) Holdings Pty
Limited
2 Hereford Street
Berkeley Vale NSW 2261 Australia
ENDORSED Means a company authorised in
INSTALLER writing by KRONE to be an
COMPANY ENDORSED INSTALLER COMPANY,
and to design and install a SYSTEM
to which the warranties herein shall

apply whereby such design and
installation is conducted by its staff
who are trained and certified to be
thus trained by KRONE.
PRODUCTS Means those KRONE PRODUCTS
listed in the KRONE WARRANTY
REGISTRATION FORM.
WARRANTY Means the form used to apply for
REGISTRATION the warranties herein.
FORM
APPLICABLE Means the published cabling
STRUCTURED standard(s) referred to in sub-section
CABLING “Compliance” of the KRONE
STANDARDS WARRANTY Registration Form
current at the date of registration.
SPECIFICATIONS Means the performance
requirements defined in the
Applicable Structured Cabling
Standards and such other
performance requirements as are
specified in writing by KRONE and to
which the System has been tested.
SYSTEM Means any combination of the three
sub-systems of a structured CABLING
SYSTEM as defined in the
APPLICABLE STRUCTURED CABLING
STANDARDS (campus, backbone,
horizontal) and such variations
thereto as are specified in writing by
KRONE, and which are composed of

the Products.
WARRANTY Means up to 20 years from the date
PERIOD of completion of installation of the
SYSTEM.
1.2 Headings are included for ease of reference only
and shall not affect the interpretation of these
conditions.
2. PREMIS
NET
SYSTEM WARRANTY
2.1 KRONE warrants to the END USER that the tested
SYSTEM in its installed state shall meet or exceed
the SPECIFICATIONS in force at the time of
installation for the duration of the WARRANTY
PERIOD.
2.2 KRONE warrants to the END USER that the
Products which comprise the SYSTEM shall be free
from defects in materials and workmanship for
the duration of the WARRANTY PERIOD.
3. APPLICATIONS ASSURANCE WARRANTY
3.1 KRONE warrants to the END USER that, for the
duration of the WARRANTY PERIOD, the system shall
be free from defects which prevent operation of:
3.1.1 applications specified by recognised standards
or user forums that use the APPLICABLE
STRUCTURED CABLING STANDARDS, and
3.1.2 any other applications specified in writing by
KRONE.
4. ZERO BIT ERROR WARRANTY
4.1 KRONE warrants that the horizontal sub systems

of a
GLOBAL LEADER
SYSTEM shall have a “Zero
Bit Error” rate of no greater than 10-12 for a
period of five (5) years from the date of
installation.
5.
ENTERPRISE
WARRANTY
5.1 The
ENTERPRISE
SYSTEM provides all the warranty
assurances detailed above in Clause 2 –
Premis
NET
System Warranty and Clause 3 –
Applications Assurance Warranty.
6.
GLOBAL LEADER
WARRANTY
6.1 The
GLOBAL LEADER
Warranty comprises all the
warranties detailed in Clause 2 – Premis
NET
SYSTEM WARRANTY; Clause 3 – Applications
Assurance Warranty and Clause 4 – Zero Bit Error
Warranty.
7. INSTALLATION OF THE SYSTEM
7.1 The warranties in Clauses 2, 3, 4, 5 and 6 shall

apply only if the SYSTEM has been properly
installed by an ENDORSED INSTALLER COMPANY.
8. ALTERATIONS TO THE SYSTEM
8.1 Any alteration/repair, modification and/or addition
to a warranted SYSTEM must be properly installed
and tested by an ENDORSED INSTALLER
COMPANY.
8.2 Any replacement or additional PRODUCT used is
warranted free from defects in materials and
workmanship for the remainder of the
WARRANTY PERIOD applicable to the SYSTEM
unless a new SYSTEM is installed in which case a
new SYSTEM warranty certificate shall be issued,
subject to the terms applicable at the time of
notification to KRONE and approval by KRONE.
9. RECORDS AND TEST RESULTS
9.1 It is the responsibility of the END USER to store
and maintain accurate initial and any subsequent
installation layouts, drawings and test result data
for the duration of the WARRANTY PERIOD.
9.2 KRONE shall only issue a SYSTEM warranty
certificate after having examined and approved all
documents.
10. HOW TO APPLY FOR THE WARRANTY
10.1 The KRONE WARRANTY REGISTRATION FORM
must be completed by both ENDORSED INSTALLER
COMPANY and END USER (where indicated) and
sent to KRONE within 45 days of completion of
the installation of the SYSTEM.
11. CLAIMS PROCEDURE

11.1 The END USER shall notify KRONE or the
ENDORSED INSTALLER COMPANY that originally
installed the SYSTEM within five working days of
the discovery, by any person, of any alleged defect
in the SYSTEM or PRODUCT, but in any event, no
later than the expiration of the WARRANTY
PERIOD. The ENDORSED INSTALLER COMPANY
shall ascertain the nature of the alleged defect.
11.2 The END USER shall, if so requested, ensure that
KRONE, the ENDORSED INSTALLER COMPANY or
their authorised representatives are allowed free
access to the premises on which the allegedly
defective SYSTEM or PRODUCT is located for the
purpose of inspection and testing as appropriate.
No PRODUCT may be removed from the SYSTEM
without KRONE’s prior authorisation.
11.3 The END USER shall, on request, make available to
KRONE copies of any test reports.
12. WHAT KRONE WILL DO
12.1 If KRONE is satisfied, after inspection or otherwise,
that the SYSTEM and/or PRODUCTS do not comply
with the warranties in Clauses 2, 3, 4, 5 and 6
(subject to the other conditions and limitations
herein), then, at KRONE’s sole discretion:
12.1.1 the defective PRODUCTS shall be replaced or
repaired, during the first five years of the
WARRANTY PERIOD free of charge to the END
USER, and thereafter at a cost to the END USER
in the proportion that the expired years of the
WARRANTY PERIOD bear to the total duration

of the WARRANTY PERIOD, or
12.1.2 the purchase price of the defective PRODUCTS
shall be refunded.
12.2 Subject to Clause 12.1, any defective PRODUCTS
removed by KRONE shall be repaired at the
premises at which they are located (in which case
the END USER shall ensure that KRONE or its
authorised representatives are allowed free access
for such purpose) or at the manufacturer’s
premises (as necessary).
12.3 If any PRODUCT has been upgraded, KRONE shall
have the option to use such a product to satisfy
its obligations providing that the functionality and
performance of the upgraded product is at least
equal to that set out in the specification for the
replaced PRODUCT.
13. KRONE’S LIABILITY TO YOU UNDER THIS
WARRANTY
13.1 The WARRANTIES in Clauses 2, 3, 4, 5 and 6
above shall only be applicable if:
13.1.1 the END USER presents the SYSTEM warranty
certificate issued by KRONE and
13.1.2 new PRODUCTS were used in the SYSTEM at
the time of installation and
13.1.3 the defect was not caused by incorrect or
negligent handling, disregard of any reasonable
instruction given by KRONE, any abnormal use
(including the use of unsuitable or defective
tools or equipment in connection with the
PRODUCTS), overloading, unreasonable wear

and tear or any other fault by the END USER, its
sub-contractors, servants or agents and
13.1.4 the defect was not caused by any other external
act or omission or circumstance beyond
KRONE’s control occurring after delivery.
13.2 Subject to the limitations in Clause 14.2 the
remedy described in Clause 12.1 shall constitute
the END USER’s sole and exclusive remedy for any
breach of the warranties in Clauses 2, 3, 4, 5 and
6 hereof. Except as specifically stated herein, it is
acknowledged that neither KRONE nor the
manufacturer of any PRODUCT has given any
other warranties express or implied, other than
statutory. All implied warranties of
merchantability or fitness for a particular purpose
are excluded.
13.3 Subject to the limitations in Clause 14.2 neither
KRONE nor the manufacturer of any PRODUCTS
shall be liable whether in contract, tort (including
without limitation negligence), by way of
indemnity or otherwise for any loss of revenue,
profit, contracts, customers, business or goodwill
or any indirect or financial loss or incidental,
special or consequential damages that may be
suffered by a purchaser or user, including END
USER, of any PRODUCTS nor shall KRONE’s or any
such manufacturer’s liability for any claims or
damages arising out of or connected with the
warranties in Clauses 2, 3, 4, 5 and 6 of the
manufacture, sale, delivery or use of the defective

products exceed the purchase price of the
defective products. This clause shall survive failure
of an exclusive remedy.
14. ARBITRATION/CHOICE OF LAW
14.1 These conditions shall be governed by and
construed in all respect in accordance with the
law prevailing in the State of New South Wales,
Australia.
14.2 Nothing in these conditions shall purport to
exclude or restrict any liability the exclusion or
restriction of which is prohibited by law.
This KRONE Warranty Registration Form may only be
used by KRONE ENDORSED INSTALLER COMPANIES.
This KRONE Warranty Registration Form must be
used to apply for the KRONE Premis
NET
System
Warranty. This form should be jointly completed by
the ENDORSED INSTALLER COMPANY responsible for
the design and installation of the structured cabling
system, as well as the END USER. This form should
then be sent to KRONE,
Attention
The Warranty Co-ordinator,
(see right for address of your local sales office)
A System Warranty Certificate will be issued from
KRONE to the END USER via the Premis
NET
Endorsed Installer Company once the following
steps have been completed.


This KRONE Warranty Registration Form
is correctly completed.

Installation meets the KRONE Premis
NET
System Warranty Conditions.

The application is approved by KRONE.
HEAD OFFICE
2 Hereford Street
BERKELEY VALE NSW 2261
PO Box 335
WYONG NSW 2259
Ph: +61 2 4389 5000
Fax: +61 2 4388 4499
KRONE NSW
Unit E4, 27-29 Fariola Street
SILVERWATER NSW 2128
Ph: +61 2 9749 9200
Fax: +61 2 9749 9955
KRONE QLD
Level 1, 67 St. Pauls Terrace
SPRING HILL QLD 4000
Ph: +61 7 3236 9233
Fax: +61 7 3236 9244
KRONE WA
Suite 46,
Como Corporate Centre
11 Preston Street

COMO WA 6152
PH:
+61 8
9474 6600
FAX:
+61 8
9474 3898
KRONE VIC/TAS
Suite 12, 622 Ferntree Gully Road,
WHEELERS HILL VIC 3150
Ph: +61 3 9560 0977
Fax: +61 3 9560 0988
KRONE ACT
1/42 Geils Court
DEAKIN ACT 2600
Ph: +61 2 6281 4580
Fax: +61 2 6281 4453
KRONE SA/NT
Suite 11, 297 Pirie Street
ADELAIDE SA 5000
Ph: +61 8 8236 0111
Fax: +61 8 8232 6699
KRONE NEW ZEALAND
Cnr The Esplanade & Nevis St
PETONE NZ
Ph: +64 4 576 9213
Fax: +64 4 576 9243
Email:
Web: www.krone.com.au
Job No 5543

with TrueNet
™
technology
Leave Nothing to Chance
Premis
NET
®
SYSTEM
WARRANTY
REGISTRATION
FORM
TO BE COMPLETED BY THE END
Location of Installed System
Contact Name .............................................................................
Company Name ..........................................................................
.....................................................................................................
Street...........................................................................................
.....................................................................................................
Town/City ....................................................................................
Postal Code .................................................................................
Country........................................................................................
Phone ..........................................................................................
Fax ...............................................................................................
Email............................................................................................
Date Installation Completed
......................Day / ........................Month / ...................Year
Warranty Period
The Premis
NET
cabling system is warranted for (..................)

years from the date of installation.
Installation Practice
Did the ENDORSED INSTALLER COMPANY named on the
next page design the system? YES NO
If not, who designed the system?
.....................................................................................................
.....................................................................................................
Name of person who did the installation work
.....................................................................................................
KRONE Master Installer/Cabler Certificate No..........................
ACA License / Registration No ..................................................
Products used in installed system
Cabling (excluding Patch Cords)
Copper Cabling Part Number Brand Name of Cable Metres
........................................................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
Fibre Cabling ........................................................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
Copper Hardware Part Number Description Number Installed
Patch Panels ........................................................................................................................................................................
........................................................................................................................................................................
Modules ........................................................................................................................................................................
........................................................................................................................................................................
Data Outlets ........................................................................................................................................................................
........................................................................................................................................................................
Fibre Hardware
Enclosures ........................................................................................................................................................................
Pigtails ........................................................................................................................................................................

........................................................................................................................................................................
Connectors ........................................................................................................................................................................
........................................................................................................................................................................
Patch Cords (Channel warranties only apply to systems using KRONE patch cords)
Copper Patch Cords ........................................................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
Fibre Patch Cords ........................................................................................................................................................................
........................................................................................................................................................................
........................................................................................................................................................................
DORSED INSTALLER COMPANY
GLOBAL LEADER
Structured Cabling System
Fibre Channel
as per AS/NZS 3080
OF300 OF500 OF2000
Installed and tested in accordance with KRONE’s Optical
Fibre Guidelines.
Copper Cabling
TrueNet Cat6T: Class E of AS/NZS 3080.
ENTERPRISE
Structured Cabling System
Fibre Channel
as per AS/NZS 3080
OF300 OF500 OF2000
Installed and tested in accordance with KRONE’s Optical
Fibre Guidelines.
Copper Cabling
Cat5: Class D of AS/NZS 3080.
For purpose of applying the Premis

NET
System Warranty to
the END USER, I certify that the information on this Form is
complete and correct. I understand that by signing this Form
I am agreeing to adhere to the conditions of the KRONE
Premis
NET
System Warranty Schedule B, Conditions for
Endorsed Installer Company of the Agreement.
ENDORSED INSTALLER COMPANY Name
....................................................................................................
Position.......................................................................................
Name ..........................................................................................
Registered Address
Street ..........................................................................................
....................................................................................................
Town/ City...............................................PC ...............................
Phone..........................................................................................
Fax...............................................................................................
Email ...........................................................................................
Signature..................................................Date ..........................
TO BE COMPLETED BY WARRANTY HOLDER
I confirm that
The System was installed by the ENDORSED
INSTALLER COMPANY referred to above.
I have received design data and the full test reports
of tests conducted for the purpose of applying for
the Premis
NET
System Warranty and will keep them

for the period of the Warranty.
I hereby apply for the KRONE Premis
NET
System
Warranty in accordance with the Warranty Conditions.
(See back)
Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Company . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Signature . . . . . . . . . . . . . . . . . . . . . . . . .Date . . . . . . . . . .
I hereby authorise the issue of the KRONE Premis
NET
System
Warranty Certificate in accordance with the terms and
conditions specified overleaf to certify the installation
site detailed in this document.
Signature . . . . . . . . . . . . . . . . . . . . . . . . .Date . . . . . . . . . .
Warranty Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Permanent Link Warranty...........................................or Channel Warranty
TO BE COMPLETED BY THE KRONE WARRANTY CO-ORDINATOR
Test Equipment
Level 2e tester used for Class D
or
Level 3 tester used for Class E
Copper Cabling Field Tester Manufacturer and Model No
.....................................................................................................
Optical Fibre Field Tester Manufacturer and Model No
.....................................................................................................
Wiring Rules All installation work meets the requirements of AS/ACIF S009.
Testing of installed system

Compliance
(please tick appropriate solution)
All permanent links have been tested.......................or All channels have been tested
Warranty