Tiểu luận cuối khóa CBQL công tác xây dựng văn hóa giao tiếp ứng xử tại trường mẫu giáo bình hòa phước

BO GIRO DIJC VA DAO TAO
TR1CONG CAN BO QUAN Lt GIAO DVC
THANH PHO HO CHI MINH

TIEU LUAN CUOI KHOA
LOT b M duty'ng can b0 Quan 13", truerng main non, tatting
phOng thOng
Vinh Long Mm 2018

TEN TIEU LU8N :

CONG TAC XAY DUNG VAN HOA GIAO
TIEP eNG XU TAI TRUING MAU GIAO
BINH HOA
HUYEN LONG HO,
TINH VI- NH LONG, NAM HOC 2018-2019

Hoc vièn: VO Thi Ngoc Di6m
Dan vi Ong tac: TruOng Men Gião Binh HOa. Phu&
Huy10 Long H6, Tinh Vinh Long

Vinh Long, thang 30/7/2018


MUC LVC
Ten myc lyc

Trang
1

1.L57 do chon tieu lufin

1.1.Ly do phap lY

1

1.2.14 do ly luari

2,3

1.3. LY do thtrc tign

3

Phfin tich tinh hinh thirc to ve cong tic xay rityng van hem giao tiep
3

ring xir tai trtrirng Mau Gião Binh I-16a MSc
3,4
2.1. Gi6i thiOu MI& quat ve tubing Mau Giao Binh 1-16a Phu&
2.2. Thyv &icing hoot Ong lien quan d n ding tac xay clung van h6a giao
4,5,6
tiep zing mi. 6. &yang Mciu giao Binh H6a Phu&
.g
2.3. Di&n manh, diem yeu, ca hOi, thach chirc trong cOngtdc xay On
7,8
van h6a giao tiep 1mg xir tai twang Mau Gido Binh Ma Phu&
2.4. Kinh nghiem thtec to cita ban than lien quan d n xay citing van haa
8,9,10
giao tiep ung xer a trusOng Mau giao Binh 116a PhicOr
2.5. Mat so bin phap xay Ong van h6a giao tiep zing xic O trtiOng
. 10,11

giao Binh H Oa Phu& ..
Ke hoych hinh Ong de time hien tot halt cong tic xay &pig van
hia giao tiep (mg xir tai truieng Mau Gino Binh 116a Phutc ...12,13,14
14
4. Ket Wan va kien nghi
4.1.1th Juan

14,15

4.2.Ki6n nghi va de xuat

15,16


1. 1.47 do chon chti

a tier luOn

1.1. Li do pluip
- Quyet dinh se 129/2007/QD — TTg ngay 02 thang 8 nam 2007 dm ThO
tuOng chinh plth ye, viec ban hanh
the van hea. cong tai cac co quan nha
nude. Trong giao tip \M. Ung xir, can be, cong chirc, vien chirc phai nha nhan biet
lang nghe y kien, giai thich huang dan cu the it rang. Ngen net giao tiep phai re.
rang, mach lac: khOng nOi tuc, not tieng long, quat nat. Trong giao tiep Ara frng xir
\Ted dOng nghiep, can be, cong chirc, vien chIrc phai co thai de trung thuc, than
thien, hop tae. Can be cong chtic vien chirc khOng co thai de hach dich, phien ha
khi thuc hien nhieni vu.
- Quyet dinh s6 16/2008/QD-BGDDT, rigay 16 thang 4 nam 2008 dm Be
Gide dye va Dao tao ye Ban hanh Quy dinh ye dao dire nha gido. Gido vien phai co

thai do gan gui vái nhan dan, phy huynh hoc sinh, thing nghiep va nguOri hoc, hen
guy& dau tranh \Ted cac hanh vi trai phap luat. The phong lam viec nhanh nhcn,
khan truang, sap xep ding viec met each khoa hoc; co thai de van minh, lich su
trong quan he xa hoi, trong giao tiep vei clang nghiep, vei ngued hoc, giai quyet
cong viec lchach quan, gifip TO met each tan tinh.
- Quyet dinh se 02/2008/QD-BGDDT ngay 22 thang 01 nam 2008 clia. BO
trueng Be Geo dye' va Dao tao ye viec ban hanh quy dinh ye chuan nghe nghiep,
cua gido vien mam non. Quy dinh gido vien mam non phai co lei song trung thus,
lânh marsh, gidn di, guong mAu, tan tinh phyc vy nhan dan va hoc sinh; co tinh than
hop tac veci dOng nghiep trong cac hoat Ong chuyen men nghiep vy; CO thai de
thing muc va dap dng nguyen \Tong chinh dâng caa ,cha me hoc sinh em; Cham s6c,
giao dye hoc sinh bang tinh throng yeu, su cong bang va trach nhiem dm met nha
giao".
- Dieu le truang mam non ban hanh kern theo Quyet dinh so 14/2008/QDBGDDT cua Be GAD dye va Dao tao ngay 7 thäng 4 nam 2008 cita Be tnremg Be
Gião dye Ira Dao tao Quy dinh hanh vi, ngen ngfr ung xfr cila gido vien phai dap
fing yeu eau gido dye dOi vOi hoc sinh em;
- COng van se 282/BGDDT-CTHSSV ngay 25/01/2017 cfra BO GDDT ye viec
day marsh xay dung tmOi tnreeng van Ilea trong truOng hoc.Viec xay dung va to
chirc thuc hien quy ktac Ung xir van Ma O. met soo co se( gia dye con nang ye hinh•
thirc, chua co su dau to dling muc ,nei dung chua cu the ,quan he img . xir gitta cac
thanh vien chua chuan muc chum theo &ling tinh than "TOn su trong ciao".


1.2. Li do If Win

Khai niem "van Ma to chirc" (Organization Culture) tich hop to hai Ichainiem
"van hOa" va "to chirc". Khi két hap thanh khdi niem "van Ma to chirc". Ton tai
mat so dinh nghia Ichac nhau ye van May) chir g Tir cdc dinh nghia ta dua ra quan
niem "Van Ma to chic la ,toan ba cac, yeu to van Ma dirge chit the (tO chirc) ch9n
19c, tao ra, sir dung va bleu hien trong qua trinh hoat Ong to do tao nen ban sac

rieng co dm mat to chic".
Van Ma nha truang la he thong niem tin, gid tri, char' nitre, thOi quen va
truyén thOng hinh thanh trong qua trinh phat trien cUa nha truang, duqc cac thanh
vien trong nha truang thira nhan, lam theo va dugc the hien trong
hinh thai
chat va tinh than, to do tao nen ban sac rieng cho mOi to chirc su pham
MO hinh cau triic VHNT bao gam:
- Canh quan su pham: Ca sä vat chat 1c5T- thuat cua nha truang: phOng hoc,
ph6ng chirc nang, san chai, bai tap... duce sap xép, bei tri, trang tri 1Oi cuOn m9i
nguai tham gia vao qua trinh su pham cua nha truang. Chuang trinh, sach gird°
khoa, phucmg tien day hoc dirgc sir dung co hieu qua;
- MOi truang su pham: MOi tnrang to nhien (vat chat): KhOng gian nha truang,
lOp hoc sach se, on gang, ngan nap; co cay xanh, bong mat, bao dam anh sang,
thOng giO, do on... MOi truang xa hai (tam ly): , Cam gide vui ye, thoai mai, than
thien, phan char' tinh than, khat khao sang tao, dOi mai va phan au;
- Cdc mai quan he giao Hap, ling xic Con nguai — con nguai tren tinh than down
ket, ton trong, than thien ducc xay dung, duy tri va phdt then nay cang tot dep.
Trong bOi canh d6i mai ye gido due, ve quail ly gide) due hien nay. Ban than
nguai lath dao chimg ta phai nuOi &rang, xay dung, vun trong, that trién nen van
h6a giao tiép img xir trong nha truang tich cuc, lath math.
Van h6a img xir the hien quan niem sang quan niem ly giai cuac sang va cling
ft& thanh 101 sOng, nep sOng 10i hanh ang dm ca mot cong dOng nguai. Trong nha
truang co mai quan he giao tiép ling xir sau:
Quan he trong dai ngil can ba quail ly;
Quan he trong dai ngil can ba giao vien; nhan vien;
- Quan he trong tap the h9c sinh;
- Quan he hai chieu giita can ba quart ly va giao vien nhan vien;
Quan he hai chieu gitta can ba quart ly va hoc sinh;
- Quan he hai chieu gift gido vien, nhan vien va h9c sinh;
2

Quan he hai chieu gift cac thanh vien trong nha truang va phy huynh, cac
ca nhan va don vi cap ten, cac to chirc lien quan;
Quan he hai chieu gifia cac thanh vien trong nha truemg va mOi truang ty
nhién cua nha truemg;
1.3. Lji do antic gin
Gido due van hoa giao tip ginp chang to lam chn cac cOng cu va hinh duly
giao tigp cling nhu biet ling xi: mot each co van h6a trong nhitng tinh hu'Ong khac
nhau la nhiem vu quan trong cita nha truang. Tuy nhien, do chu g phai la tat ca. CM
chinh la gift') ca h9c sinh co kha nang giao ti gp ved nhau, ma de co dieu 46, ngoai
van hoa giao tiep, hoc sinh phai dugc giao due ye tam ly giao ti gp, lai sang, quan
niem va nhirmg pham chat nhu sir Chan thanh,, cai ma, khOng ich ky, khOng khgp
kin, biet chap nhan cdi khac minh chap nhjn dOi thoai.
•
Nhjn thirc ye tam quan trong oh van hoa ling xfr trong nha truang, la can b0
quan 1Y, tOi da xay. dung quy tac (mg xfr tich cue, lanh manh. Tuy nhien do tae .
dOng xa hQi ben ngoai van con tinh trang, can bc) quan 157 dOi 16c chua.bao ve danh
du chinh °tang dm can b0 giao vien khi co phan anh sai sir that. MOt so gido vien
con thi'eu lich sir trong giao tiep vai d'Ong nghiep, phu huynh hoc sink thieu ton
tong.
TOi nghi xay citing van Ma m gi quan he giao tigp 1mg xtir trong nha twang
that lanh manh Dap Cmg yéu eau cua chi gn lugc xay dyng va phat tri gn dat nuac
theo huang, dan giau nuac manh, xa hOi cOng bang, dan chin, van minh va co chat
lugng giao due con ngueri ca ye dire lan tai. Xuat phat tO nhang 1ST do trait, vai
ctrong vi la hieu tnremg tOi luem mong muOn van h6a Ong xir trong nha tnrang luOn
phat trien lath math, tich cue. Dac biet la tieu lujn "COng tcic xay dying van h6a
giao tiép ieng xet. tai TricOng Mciu Gig() Binh 116a Phu*, huyen Long hO, tinh k7nh
Long, nain hoc 2018- 2019". se g6p phan thanh cOng vac, myc tieu nang cao chat
Luang gido duc dao tao, xay dyng dOi ngil can be), cOng chirc, vien chUc co pham

chat dao duc tot, hoan thanh xuat sac nhiem vu dugc giao a nha truang.
A
2. Phan tich tinh hinh thtec 0 veA Cling tat thy dying van h6a giao .tip
tai Truirng Mau Girth) Binh Hera Phut

ting

xir

2.1. Khdi quilt v'è &Sung Miiu gido Binh Hba Phut
a. Ca sa vat chät:
Truth-1g mAu gido Binh HOa Phu& moi dugc, xay dung xong vao dau nam 2017
true:mg co 5 diem truang gOm co 4 diem le, 1 diem chinh yeti 10 phOng hoc kien co
. Tat ca cac diem truang deu co san chai Ira hang rao dam bao an town cho tre.
Truemg dugc trang bi nhieu thiét bi nhu: 04 may vi tinh, 01 laptop, 01 may pho to


va dugc ket n6i interne de phyc vu cong tac quail ly , cac lop co 1)0 may vi tinh
ginp cac c6 ap dung tiêt day Ung dung cong ngha thOng tin cho tre.
Ca cdu to chzec:

- T'6ng s6 can ba gido vién, nhan vién : 23 nguOri, trong do: Hiau trueng 01,
PhO hiau tnrerng 01, gido vién la 20, nhan vien 02, 12 gido vien/6 lOp la, ti la 2.0, 6
gido vién/3 lop chai, 2 gido vial 1 lop mam
- Tong so h9c sinh : 305 tre.
Dal ngil can ba gido vién, nhan vial 100% dat chuan, co 10/ 20 can 130, Oao .
vién trail chuan dat ti la 50 %. Can 1)0 Quail 1ST deu co trinh do, dai h9c,. trong dO 02
Can b0 Quail 157 da dugc hoc qua cac 16p bOi duang chinh tri.
Thóng ke do tuai va giai tinh cua clot n :

DO tuili

GiOti tinh

*Mg ail
Nam

23 —> 35

17

36 —> 45

4

46 —> 54

2

TOng Ong

23

Ti I (%)
N ft

1
1

17

74%

3

17,3%

2

8,6%

22

100%

Thgnh tich dgt dugc trong nhir ng ncitn gcin day:

NQI DUNG

KET QUA NAM HQC
Islámhne (2016-2017)

Isigmhnc (2017-2018)

- Huy dOng HS den truaing.

224 tre

305 tre

- Phat Olen s6 lugng HS.

70 tre

81 Oa'

- Gido vial day giOi cac cap

- 2GV giOi huyen.

- 4GV giOi huyen.

- 1GV giOi tinh.

- 2GV giOi tinh.

- Truang h9c than thien — Hoc
sinh tich cvc

Truemg dugc SO. Giao
Dye tang bang khen

- Nap sang van hOa

Dat chuan van Ma.

- Xap loai thi dua alai nam

Dat danh hiau:tap the
lao Ong xuat sac"

Truang dugc SO Gido
Dye tang bang khen
Dat chuAn van hOa
Oat danh hiau:tip the

iOrig xuat sac" .
laoc

2.2. Thy(' trgng hogt d'Ong lien quan dAn cong lac Ay dying van hOtz giao
ring xri Os tru.Ong Mau girio Binh Hba Phirác


Nhirng mat chin
- lam duct

Nguyen Wan china lam
dirge

D'Oi xa than thien,
haa ding vai gido
vien, chi dan mat
each tan tinh, xay
dung Mt each (mg
xir trong truang.

Do khai 'wing
cong viec nhieu
tan chain i tre so
vai yéu eau nen

can b8 quail ly con
bat citing Y kien vai
nhau.

- Quan he
trong do, i
ngli can b0
gido via,
than vien.

Cat gido vien,
nhan vien deu haa
Tang, to nhi trong
giao 'tie') ling xir,
vui ye cling nhau
trao d6i y kién, hoc
hi& kinh nghiem
lan nhau.

Trong cong viec
dal khi se dung day
cOng viec Cho nhau
moi ngthai cling
chOn tranh trâch
nhiem dm minh
khi dirge giao mOt
viec gi dO, thiêu
tinh than hop tat.

- Do each ph& hop gitra cat

can b0 quan.15/ co sir Tang
tinh tao mOt mOi trubng van
hOa giao tiep Mt trong nha
truang.
- Ngoai ra con tty vao cac
cong viec khec nhau nen
mOi ngutd c6 mOt y kien
khdc nen chua co sir &Mg
thuan gift cac can NI quan
ly.
Trong cOng viec giang day
thi biet chia se kinh nghiem
va nhan xet dirge cai sai dm
nguOi khac. Can troll* tap
the ma khOng down ket ihi
chua phai la tam guong tot
cho hoc sinh not theo.

- Quan he
trong tap
the
hoc
sinh.

Tap the hoc sinh va.
nha truang doan
ket, co tinh than
hoc
tap
cao,

thuang xuyén giUp
da ban, trung thuc,
biet yeu men ban
be cling lap ,cong
truarig.

Nhtmg van kh6ng
tranh khOi giao tiep
thieu to nhi, can
danh 10n, gianh da
choi dm ban va
khOng nghe lai
ngtrai ban & mOt so
hoc sinh.

Cat be chap ngoan biet
nghe led tilay CO day ha°
,biêt yeu men ban be. Ngoai
ra co cac be can hiêu dOng,
nghich nggm can chay giOn
chua Net yang lai.

- Quan he
hai chieu
giiia can WO
quail ly NM
gido vien
nhan vial.

Thuc hien nhiém

vu Chung cila nha
truang can bO quail
ly gucmg mail, tan
tvy, quan tam den
gido vien, nhan
vien trong cOng

Tuy nhien trong
cong viec do ap luc
cong viec nhieu,
can bo quail ly
thireing xuyen nOng
tanh vai gião vien

- Do da so la nit nen sir giao
tiep va ling xir trong truang
rat tot luOn Ma Tang VA cad
ma.
- Ngoai ra can mOt s6 gião
vien can e de khi trao dal
cong viec vai can b (. ) quan
ly.

Dinh gii
thuc trang

Nhitng mat
dirge

- Quan he

trong d'Oi
ngfi cac
b0 quail
151 .

lam

5


viec.
- Quan he
hai chieu
giaa can be
quail 15r va
hoc sinh.

Cac co rat' t thutmg
yen cac be, luOn
gan gui ye quan
tam cac be.
Ngoai gi g lam viec
cac co dm den lOp
xem gig An gig nga
caa be.

la quail 132 nen
su On gui caa ,cac
co kh6ng bang
gido vien nen

khOng tao dugc su
than thien cu' a the
be khi gap can 130
quart 1ST.

- Da s6 car e co deu•the hien
tinh yeu thucmg caa minh
den cac be, tharn hOi tang
qua cho cac be co dieu kien
khO khan, va cac be hgc
chkm ngoan.
- Do cong viec con nhieu Ira
se lacing h9c sinh dOng nen
can bQ quail lyr chua quan
tam het cac hgc sinh trong
truerng.
'

- Quan he
hai chieu
giaa gido
vien, nhan
vien va h9c
sinh

DOi xi( cong bang,
that su yeu thuong
hoc sinh. LuOn
quan tam va giap
dg cac be moi lac

moi nai nhu hoat
deng an, hoat dOng
hoc, hoat dOng ngil
Ara choi.

Tinh n6ng nay
khOng kimche
,
dirge 6. met s6 gido
vien van can xay ra
nhu Ion tieng vgi
hoc sinh, chua
quan tam het hoc
sinh trong gig hoc.

- Cac gido vien ,nhan vien
lugn quan tam cac be vi cac
be con rat nh6 can su giap
dg elm ngugi lon thieu han.

- Quan he
hai chiéu
giaa
cac
thanh vien
trong nha
trutng Na
phu huynh.

CO thai de hga

&Ong
vgi
php
huynh, cling nhau
trao dOi 3", kién, dai
vied GAT) teen thi co
phong each giao
tiep Cmg xir tot,
hoc h6i Ira trao deii
kinh nghiem.

VI each,giao tier)
chua tot nen trao
dor can e ngai,
chua math dan
thing ggp ykien
trong cOng viec
hay cac cuec hei

Tat ca. cac thanh
vien trong trugng
deu the hien duoc
cai tai nang oh
minh qua tong
cOng viec, va qua
viec giao tier) tao
cho nha tnrerng co

Do thiau su doan
1(61 va 32 thinnen

moi ngueri chua
bao ye dive mOi
tnrerng tot dep
tong nha truemg.

- Quan he
hai chieu
gifra
cac
thanh vien
trong nha
trugng va
mOi truerng
nhien
to

- Ngoai ra clan met s6 gido
• tinh can nOng nay can
wen
la het be nen cac be can
hoan sg.
Do co su gan gui nen thus
hien tot trong mgi , cong
viec,tuyén truyen tot veri
phu huynh ve viec hoc caa
tre,d6i vri Cac cap thi ve
tinh hinh caa truemg.

hop'
- Tat ca. cac thanh vien

trong nha trugng deu luen
co gang de tat) cho truth-1g
co met earth quan xanh,
sach dep.
- Do mOi ngued co met Sr.
kien va suy nghi khac than
1
nen chua co su dong thuan.
•


cua
nha met mei truang to
nhien tot dep.
truang.
2.3. Nhang diem wink, diem yiu, co het thtich that . hen quan den cong tdc zay
dung van haa giao lid]) [mg xu a truing Ending Mau gitio Binh Ilea Phut
2.3.1. Nhang diem mb gnh:
- Truing dime trang bi day dit co so vat chat

a phut vu cho viec day h9c.

- Can be quail ly nhd truing co nhiet huyet yeti nghe, co trinh ciec chuyen mOn,
co uy tin vei cap tren, vai co quan chat nang, gido vien va phu huynh.
- DOi nge gido vien tre nang dOng nhiet tinh luOn hoc h6i
nang cao chat
luang chain sec sido due tre, co trinh 410 chuyen mon dat chuan, truang co hai gido
vien giOi tinh, ben gido vien gi6i huyen, hai gido vien gi6i vOng truing.
- Tap the gido vien yeu nghe men tre, dohn ket, gin be, vai twang ley.
- Mei lien lc& va su deng tinh huäng (mg trong tap the su pham nha truang;

- Tat ca can be, gido vien, than vien cua truing deu than till:re dirge tam quan
tong, sir can thiet cua viec gido due to tuang, 'clao dire ya lei song fmg xfr eó van
boa trong nha truing, de dap frng mac tieu dOi mai can ban toan dien ye gido due.
hien nay.
2.3.2. Nhang dijm ylu:
- Co sä vat chat cOn thieu ph6ng y to , phOng chirc nang, sari chai nhO hap.
- Can N Tian 13% dOi Ric con nOng tanh voi gido vien trong giao tiep vi ap lye
cong viec.
- Mot so glee vien tre it tuOi nghe nen thieu kith nghiem trong sop giang ya
cac hoat deng su pham.
- Ben canh do met se gido vien lan tu6i ngai thay dei, tiep thu nhang tien
bQ trong gido due fir phucrng phap den cac (mg dung cong nghe thOng tin trong
soan giang.
- Hoc sinh o tuEii mod lot, met se em ba me ly di nhau, thief' su quan tam
gido dirt tir gia dinlinen cac em cOn han che ve kith trang ngtrai Ion, cOn danh 10n,.
chfri the, e ngai trong giao tiep.
2.3.3. Nhimg cc hOi:
- Truing Mau gido Binh Ilea Phuac luOn dirge
quan tam chi dao cfla lanh
dao PhOng Gido duo va Dao tao Long HO, cac cap
cap fly Dang, chinh quyen dia
phuong, hQi khuyen hoc xa Binh Bea Phtrac.
7


- Nhang chinh sach cua nha nuac cho tre em ngheo hieu hoc nhu cap tien
an trua cho tre, cac nha manh thuang quan ph& qua cho tre vac) cac ngay le lan.
Giap truang co the huy dOng tre den troang va duy tri si s8.
- Phan Ion phu huynh quan tam ve cach giao tiep, le phep cua hoc sinh
- Ban lath dao va giao vien tithe nam hoc dirge phOng Gido due Ara Mu

tao Long HA quan tam dr di du cac lap bin clueing tap huan chuyen man nghiep vv,
dugc va ren luyen ehinh tri, to twang dao dac.
- Twang nam trong IQ lan nen viec phu huynh dua ruck hoc sinh rat thuan tin
•
2.3.4. Nang thach thirc:

•

- Met so can NI dia phtrang chua that sit tam quy& vai glair) due xa nha, viec•
h8 try vat chat xa hOi haa gido dye chua cao.
- Su d'Ai mai nay lathach thdc rat lan d6i yeti Chung tai vi dang bufac dau
xay dung trueng dat than qu6c gia, tong busk nang cao chat ltrong giang day met
each khO khan.
- Do a Wing &Ong than nen nhieu gia dinh con kh6 khan, chua chit trong den
viec ket hop vai nha truerng cham sac gido due tre.
- Met so can b0 doan the dia phuang chua thay dirge tam quan tong
cua viec gido dye mam non, nen viec phAi hop ve gido due cho tre con nhieu khO
khan.
2.4. Kink nghlein thyc d ciia ban than lien quan c7en xay dung van hoa giao dep
.
ring Jai if tricang Mau gido Binh Hba Plun k
Ban than tai trorig viec xay dung van boa giao tie!) img xir da thgc hien nhang•
viec sau:
- Ket hop vai C6ng doan, Fthi champ hoc sinh, to chat hei nghi cOng chirc
thanh vien trong nha
du that, lay Y kien de tao ra sit cam ket chat , che vai
truemg. To chirc nhieu hinh thin thi tim hieu ve varkhOa ling xa trong nha twang.
MOi ngay, tat ca the thanh vien trong nha truerng deu la tam guong sang cho hoc
sinh not theo thong qua giao tiep. Tao nen bau kh6ng khi vui tuai, than kited han
len. Ket qua, cOng viec giang day cling rat Mid quan.

- De thus hien tot cOng tat xay dung van h6a mAi quan giao tiep ling
trong nha truemg. Hieu truemg 9luOn dOi mai quart ly, dua vac) quy dinh ye van h6a
ding so. dao dire nha gido chuan gido vien, , chuan hieu truäng, chuan queic gia, chi
nganh, tinh hinh thtrc to cua truemg. Tit dO, tai lap ra kê hoach
dao huang dan
cu the h6a qua thi dua, diéu nay da dirge da se giao vien, nhan vien, deng tinh.
8


COng them, luc lugng gido vien tre, närig thing chin kh6, nhiat tinh trong cong taz
nen su tham gia thuc hien chi dao cua hiau truerng rat thuan
- ThuOng xuyen theo sat, khich la, dOng vien gido vien, than vien, phai the
hien van hea lath marsh trong giao tiep img •x(r. Qua do, cho thay tap the nha
truOng that su than thian, down ket, yeu thuung gifip der nhau ding vied nhimg uu
diem ten thi it nhieu van con nhang han the trong viec xay dung van h6a fing
tai twang.
- Trong qua trinh ,thuc hien viec xay dung van hapa tai twang Mau gido Binh
Elea Phithe au co met sO tinh huOng )(ay ra.
!wing 1: D6 chao mirng ngay Tat Nguyen Dan PhOng gido dye Dao
*
tao huyan Long HO to chile cho gido vien thi bieu then van nghe "Mimg clang
mimg xuan" vai cdc fiat mix hat mita Trong cuOc hop hOi dOng hiau truerng phO
bien ke hoach not dung cu the. Vita xong, CO Hoa gido vien ion tu6i coy kian:
"Ban than t8i khOng thich tham gia cdc not dung dO Ira lO sn turii nen kh'Ong tham gia
du thi". Sau do, met sO gido vien lai to nhO, d'Ong tinh v6i co Hoa , cOn met sO giao
vien tre khdc thi hung dna tham gia. Hiau twang giai thich cu the cho hoi dOng
hieu re va yeti cau sau 2 ngay gido vien clang ki.tham gia du thi. MOt thang sau, cac
gido vien tre da tap luyan not dung thi rat tot. Co khOng tham gia ma cOn nOi:
"KhOng biet gi ma eon ra ye to day, thi rei ding red, ai ma tham gia". VO tinh met.
sO gido vien nghe va khOng tham gia cue thi du da (Tang ki du thi.

- Tir tinh huang tit Hi:êu tru-Ong del tim hieu nguyen nhein:
CO Hoa gia dinh khO khan va tai chinh, khOng thich uia hat, van nghe va
lân tuOi nen co cOn e ngai va kh6ng nhiat tinh tham gia.
CO Hoa co to tu&ng co thi cling khOng dat kat qua vi nhiau nam truerc gido
vien a truerng tham du thi deu khOng dat
CO Hoa co mau thuan rieng vái co Xuan trong nhOm ding du thi.
Han the, co Hoa muOn thin thach each 'dr 132 cOng viec cua Hieu Um:mg
xem the nao.
* Xzr If; cna hieu tru•ng:
Hiau tnrOng gap Hang co Hoa trao d6i the nhang, t6 thi, tam 1Y nhung,
chua thuyat phpc cho lam.
Hiau twang tap trung chi dao, theo sat viec tap clgt vac) muc du thi cap
huyan gido vien da °tang ki. Sau khi du thi, twang da dat dime 2 giai:
Giai thAt: Tiat muc mua (CO Han)
Gia. nhi: Tiat muc hat (CO Xuan)
9


•
Viec trao cl g i to nit tinh cam vai co Hoa va nhirng no luc cua Hiéu truemg vi
co phong each lath dao tot, nang luc vitng yang, chi dao sau sac va to ket qua cuec
thi co chat !wing cia chuyen hOa dugs co Hoa va met so giao vien kh6ng du thi. Ka
dr do nOi b0 luOn hoa nhap, down ket, san sang vi tap the.

* 77nh haling 2: Trong met tier du gib thao giAng trutmg, thi dung than hitt
chit cai. Tat ca lop then tich cue, hang say trO chuyen cling co . Den khi co mai
ding ca nhan ding len d9c chit cai . The rei, co met tré nOi: "Thua co, em khOng
biêt doc". Sau dO, co Thu lai quat to: "CO d9c tnrac con d9c lai sao tai sao ma
khOng biét d9c? Cac ban khac the nab?" Ban khOng khi trong lOp tang Ong ne

hon.

* Hie:" trzrang tim hié'u nguyén ;than:
Co Thu but minh vi hOm nay gia dinh co co chuyen buen la con gai co bi
benh va dau gia co PhO Hieu truang mai len van phOng trao &Ai ve ne nep 16p.

*

112 tinh Inking cilia Hieu truang•

+ Hieu truOng mai co This len gap ri'eng trao dOi to nhi va h6i: "Sao hOm nay
co lai Ion tieng vai trê khi co tre khOng chiu doe true rc giao vien du gia?". CO Thu
trinh bay het 157 do. Sau do, Hieu truOng 1161 co Thu: "CO hay dOng vai trO IA be A,
neu bi co gido lon tieng this the thi cei cam thay the nao?".L6c bay gia co le hat ai
het co Thu se hieu ra IA minh khOng to nhi vai hoc sinh, trong giao tiep gitra thay
va trO, thieu ten trong, to nhi voi nhau.
+ Thep theo, Hieu twang giAi thich cho c6 Thu them, dO bun chuyen gia
dinh the it. Giao vien khi den 16p IA phai "Tuai nhu hoa" phdi than thien, het
lOng thuang yeu gift') da hoc sinh, gia ma co the nhang han, to nhi han, tim hieu
nguyen than rei dOng vien gitip d6 em thi hay lam.
GM.° sit Pham Minh Hac, Ch6 tich HOi Khoa h9c Tam 132 Gido dye Viet Nam•
tUng thin than rang : van hoa hoc dining a Viet Nam can dam bao ba yeti to: ca set
vat chat dam bao,, mOi fru-Ong giao duc va van hoa
xn; giao dep. tot. Qua viec
thin nhan tren thay rang viec xay dcmg cdc chuan mite ye leyi an tieng n6i, hAnh vi
giao tiep, ling xi' met each mau m trc trong trueng hoc sao cho van minh, thanh lich
là van clg dang duct d'at ra mot each cap thiét.

.„; irng xd. a trusang Mau girl°
2.5. Mat set bin phdp xay dying van hda giao nap

Binh Hoa Phut.:

Ten bin phi")

Myc dich bién phap

Cach thtrc hen hanh

- Bien phdp 1: Can 130 LA de tuyen truyen cho Can bQ quail lY ma cuOc
quAn lY phai nghien dm gide vien va h9c sinh hop tai truãmg,din ra cac
k'y the van ban ve van hieu rei nei clung ye van ban, va. Ice hoach cu
10


h6a ling xir.

van h6a ling xir. Cho the de cho gido vien tham
gido vien ducc trao dO'i khao.
true tie') veri nhau.

- Bien phcip 2: ray dyng
the mOi quan he giita
gido vien va than vien ,
giaa co Ira -Ere.

- Tao nen sv than thien
gan gili glib co va tre,
gitip tre yen men co
hon.

- Tr?) chuyen girra cac gido
vien va nhan vien trong
truang.

- CO va tre ding tham gia
- CO sv doan ket giiia choi PO ehai .
tap the nha truOng, hOa
citing vOi nhau hon.

- Bien phdp 3: Thvc hien M6i they co gido la Cho tre xem hoac Ice ve
vai trO guong man ciia tam guong tot dep de nhang mau chuyen vai
can bQ quan ly va gido h9c sinh not theo,giiip nhang tam guong tot ,co
vien vai h9c sinh. '
tre h9c hOi va bat giao dye dao dire cho tit
chuac nhang hanh vi
tot.

- Bien phrip 4: Ph& hop Ren cho tre co thoi Ma cac cuOc h9p va tri6n
chat the vai chinh quyen quen tot tic Mc con nhO
va dia phuong trong wee ,tap cho tre co th6i
gido dyc dao dire cho h9c quen giao tiep tot.
sinh.

khai cac not dung ma
tit:Ong muOn ket hyp vad
chinh quyen dia phuong
ye viec giao dye 0o dire
cho tre.

- Bien phcip 5: ThuOng C6 Ice hoach 0 ra va Th8ng bap va tri6n khai

xuyen kiêm tra va giam thud hien nhiem vu the nei dung ye viee thud
sat viec xay dung van doge giao ye each .giao hien giao tie]) van h6a a
h6a ling xir O. truOng
tiep ling xir
truOng.


3. Ke hoach hanh dOng de' thtrc hien tot ken cong tic xay thyng van
,
•
.
•
R.
tiep trng
xtr 41 trtrung Mau Giao Binh Hoa Phut

giao

Cac ho at do ns; du kien thuc hien trong 1 nam teri.
Ten cong Myc dich/ Nguiri
vied NOi ket qua can thtyc
dung
dat &trot
hien/
phOi
.,
hop

Dieu
kien

thtyc
hien

Bien
phip Riii ro/ Hutng
khac
khO
thtyc hien
phyc
khan

Nghien
Su cac
van bin
y e
van
boa ting
xir trong
nha
trutng

Hieu r0 not
dungvan
‘
ban ve xay
va---n
dcmg
h6a giao tiep
ting xi: trong
nha truang.

- Cde van Dyc, ghi ch6p
Lanh
dao nha ban lien
so b0 not
truang/ quan
dung chinh co
lien quan den
Van thu. - Thai
gian tit
xay Ming van
dau thang haa giao tiep
Cmg xir trong
9/2018.
nha truerng.

'Minh
Ifip ban
chi dao
lay dung
van h6a
ling xer

BCD hien rO
throe nhiem
vu va tam
quan trong
oda cong tac
xay
dtmg

van h6a Ung
?al

- Lanh
dao
truerng
_ COng

Danh
gia
ding va xac
dinh duge
cac gid tri
cot lOi ye
van h6a. img
VT tai dun
vi.

Dinh
gii thtyc
trang va
xic dinh
cac gii tri
cot lei y e
van hOa
giao tiep
ting xtr.

Lip ke Co ke hoach

Nghien
dm
chua k5%
van
ban.

Dye k2;
trao dOi
true tiep
vai the
b0 phan
co
lien
quan.

MOt so
GV xin
pile])
yang
gian vao - Hieu twang mat.
dal' thang thOng
qua
10/2018. quyét
dinh
lap
thanh
BCD.

HT thOng
bao died

gian hop
1
trupc
Man de
GV sap
xep.

- Lanh
dao
truang
_ COng

- Cac tieu - BCD nam rO
chi khao van ban, biet
sat, danh phan
tich
ding
Mut
gia*

doan,
DTN,

-Thai tr4-ng
gian
- T6 chirc hOi
trong
nghi ve tinh
thang
hinh van h6a

10/2018. ling xir tai
don vi.

• Than luan
,
va thOng
nlfat
Y
kien
Chung.

Joan,
DTN,
TTCM.

TTCM.

Hieu

- Cdc van - Ph6 Hieu
ban phap truth-1g thOng
VT.
qua cac van
ban phap ly
- Thai

Nh&ng
Y
khOng
&Mg

tinh.

- Cdc van ray Ong quy NOi
12

A

B6 sung,




hoach vA
xfiy dung
quy the
ting Ur.

119p
hiii nghi
cong chic
g6p
SI
hohn
chinh cac
quy the
giao tiep
kng mi.
Ban
hanh the
quy tac

giao tiep
ting mi

va quy lac
van h6a. tng
xir
cil a
twang.

Cac
thanh
vien
BCD.

Tao (Wore su HT/

- Co quy
dOng thufin, Toan the tac van
nhat tri cao gido
hOta. Ung
trong don vi. vien,
xir.
nhan
Thai
-
vien dm gian gitra
truang
Mang

T6 chic hop

t6 timg thanh
vien than Juan
dua y kien.

dung
quy the
con .
chua cu
the.

dien
chinh nOi
dung qtiy
tac cu the,
r6 rang.

M6t s6 Bat buOc

khOng moi
cho y ngtthri deu
kien.
co y kien.

11/2018.

•
Tap the su
nha
pham
truOng nam

r6 de quy
the giao tiep
(mg xfr.

Theo Th6c
&Ay
dOi, nh'ac m6i quail he
nh& vit'c giao tiep img
that hilen xfr
theo
quy huang tich
cac
,
cu
tac
(mg
xir'

trilemW

.
b an lien
tac Ung xir
quan
denh cho can
That bQ quail ly,
-
vien,
gian dau gido
nhan vien va

thang
11/2018. hoc sinh.

Hieu
truOrng/
cac
thanh

- Cdc quy
tac giao
tiep Ung
xir.
Then
-

MOt so
khOng
thuc
hien
cac quy
Vac giao
tiep
Ung xir

Phan tich
tam quan
trong cfia
viec lay
dung van
h6a fmg

xir
la
nhiem vu
chung,
gan v6i
thi dua.

Hieu
truOng/
cac
thanh
vien

- Cac quy
tac giao
tiep Cmg
xfr.

MOt so
php
huynh
khOng
quan
tam.

Mang cao
nhan thirc
cila nyi
ngtrei ye
net Op

trong van
h6a img
xir.

- ThOng qua
cuOc hop hOi
dOng su pham
nha truing va
hop v6i Ban
vien
BCD;
gian cum• dai dien
• Ban
dien
dal
Ban dai thang
dien
11/2018. CMHS.
Ban dai
dien
CMHS.

BCD;

- To nen su Hieu
My
dying cac than thin true:mg/
mOi quan On gili gliva cac

Kat hop trong

cac bu6i sinh
hoot du6i car;
cac cue hop
- Trong va sinh hoot
cUa dot the
su6t nnha truZmg.
hoc.

-,Cdc quy - Tr6 chuyen MOt so Phhan
tac giao giirra cac giao co va cong PHT
xem xet
tiep dng vien va than tre

13


nguyen
trong chua
that sty nhan va
- Trong truang'
A
A
de xuat
su6t Tram _ co va di than
each Vt.
hoc.
cimg tham gia thien
1Y.
chai tre chai. vai
nhau.

co, Ira tre; ap
he gala
gião vien the
nTha
truang, h6a
va nhfin
vol
vien ,giika dOng
co vá tre. nhau hon.

thanh
vien
BCD,
TTCM.

VT.

Ting
hien vai
tre gtrung
man cim
can b6
quirt 1ST
va gião
vier' veri
hoc sinh

Mgi thay co
giao la tarn

guang • tot
Op de tre
then,
not
gifip tre hoc
hOi va bat
chuck nfilmg
hanh vi tot.

Hieu
twang/
cdc
thanh
vien

Ph6i
ho chit
ché yeti
dia
phtrang
trong viec
gião dye
din &it
cho hoc
sinh.

Ren cho tre
co thOi quen
tot dr liac
con nhO ,tap

cho tre CO
thOi , qtren
giao tiep tot.

11. Dinh
gia hieu
qua Hug
hi0 c4c
quy tae
giao tiep
Ong xii.

Phat
huy
mat mph,
khac phuc
ten tai,bieu
duang
ca.
nhan,
tap
thé.

BCD;
TTCM.
Hieu
tracing/
cdc
thanh
vien

BCD,
Chink
.
guy&
dia
phuong.
Hieu
twang/
Cdc
thanh
vien
BCD.

vien

- Cie quy
the giao
tie)) ling
xix.

Cho tre xem
hoac ke ve
flitting
matt
vai
chuyen
- Trong nhang , tarn
suet nam gucrng tot ,co
giao due dao
hoc.

chic cho tre.

MOt so
gido
vien
chj7a.
that so.
guyng
maw

M6i lam
viec nhac
nhOr
tit
TTCM
den lanh
dao nha
twang.

-,Cac quy
tac giao
tier) Ong
xit.

Ma cac cuOc
hop va trien
khai cac nOi
ma
dung
muon

Thai
-
ket h9p vol
gian
thing 01 chinh quyert
va
02 dia phuang ye
viec gido dye
/2019.
dao dim cho
tre.

MOt so
down
the dia
phucmg
khOng
tham
gia.

Chit' dOng
gap
ga
h9c
de
van dOng
ho tham
gia.

- Cdc quy TO chirc hop

the giao t6 tong thanh
tie]) Ong vien to nhan
xet, danh gid ,
xa*
-Thai hop ban chi
thOng
gian Au dao
Chung
nit&
thang
hieu qua awe
5/2019.
hien.

MOt so
thanh
vien
chua
danh
gid
khdch
quan.

4. Ket Wan va kieinghi
4.1. Kit luipz
14

•

Tuyen

truyen
tinh trung
thuc !chi
thyrc hien
cac quy
tac giao
tiep Ong
xu.


Giao due van hoa giao tiep Id viec can thiet va cap bach, nhat la trong xa hOi
mOi truing giao due cita chfing to hien nay. Van Ma giao tiep chi la met phuong
tien trong toan b0 hoat ding giao tiep dm con nguth. Nhiem vu ca ban dm giao
dye la hinhthanh con nguth - giao tiep, dm con nguth co nang lvc giao tiep bao
gOm giao tiep vai nguai khac va giao tiep vii chinh minh.
Qua cong tac xay dung van h6a giao tiep Cmg xir cita truing Mau giao Binh
H6a Phuic giup chO Ban lath dao nhd truing nom dirge nang luc giao tiep ing
cua giao vien ngoai ra con ye nang lac chuyen min, kha nang sir pham, ben ,canh
dO con biét them ve to tuang,‘ trach nhiem, tinh cam thai
giao vien. DO ban
lanh dao co phuong phap dieu chinh, tac ding tich cuc dê phat huy mat mph,
khac phvc nhi-mg hat the thieu sat.
T6m 14i, van h6a giao tiep fing xir trong nha truing la yeu to circ kY quan
trong trong viec xay dung va phat trien nha twang. N6 con anh huang rat lOn den
hieu qua lao ding su pham, Mc ding true tiep den chat luang day Ira hoc cua nha
truing. Ngueei hieu truing phai hOi to du cac nhan each tot, vira co dim lan tai,
luOn la tam guang to hoc sang tao co tam thin chitin huge. Vi vay viec xay ,dirng
van h6a giao tiep (mg xir trong truing cichuan muc, co dao dire tot, doan ket cao
se de clang )(ay dimg truing dat chuanquOc gia trong giai doan mOri.

4.2. Kiln
4.2.1. Ddi vai Sa va Phdng Giclo cluc va Dao too:
- Tao dieu kien cho can b0 quan ly tham quan hoc hOi kinh nghiem cac
truing mom non trong huyen ye viec xay dung tot cong tac van hOa giao tiep ling
>dr a truing.
- Can co dinh huung xay dung van Ma nha tnring theo hiring phat trien dap
ling sir doi mth town dien ye giao due hien nay.

4.2.2. floi vdri cho me hoc sinh va chinh quybz dia phicang:
Can ban quan tam hon nth ve viec ren dao dire, tac phong cho hoc sixth.
Thuing xuyen gift m6i quan he lien lac vii nha truing.
- H8 fro. them kinh phi cho nha truing to chirc phong trap van nghe va vui Choi
cho trê.

4.2.3. Dai vai truthig Binh 116a Phithc:
- De co nen tang not tren, Hieu truing can chi dao giao due mOi ngay, trong
bai hoc, trong timg viec lam.
- Cir giao vien tham gia cac lip bOi duong, tap huan nghiep Iry ve cong tae xay
dung van h6a giao tiep ling xir tai truing.
15


- Nha tnremg va gia dinh phai tao ra mOi tnxeng giao tiép thu'an , lqi, gi4p
hoc sinh manh ,d9n, to tin bay to suy
tam to ciia cdc em do cOthe giao tiép
vdi be ban, thdy co giao. Nhu Vay, moi no luc cua nha truemg se de fiat ket qua
mong muon.

•

16


TAI LIEU THAM Ma()
Quyet dinh s6 129/2007/QD-TTg ngay 02 thäng 08 nam 2007 dm Thu•
tuerng chinh phu ve viec ban hanh quy cite van h6a cong sa tai the ca quan nha
nuOt.
Quyet dinh s6 16/2008/QD-BGDDT ngay 16 thang 4 nam 2008 c4a BO
Gido due va Dao to ve Ban hanh Quy dinh ve ciao chic nha giao.
Quyet dinh s6 02/2008/QD-BGDDT ngay 22 thang 01 nam 2008 ena BO
truerng BO Gido due va Dao tao ve viec ban hanh quy dinh ve chant ngh'e nghiep
cua giao vién mAm non
Dieu Fe truerng marn non ban hanh kern theo Quyet dinh s6 14/2008/QDBGDDT cua BO Gido due Ira Dao tao„ngay 7 thang 4 tam 2008 dm BO truemg BO
Gido due va Dao tao
COng van so 282/BGDDT-CTHSSV ngay 25/01/2017 dm Bo GDDT ye'
viec day manh xay dung m8i tnreng . van Ma trong twang hoc
Trtröng Can tot) guar' ly giao due Thanh ph6 H6 Chi Minh (2018), Tai
hoc tap, hal chrang can hva glean ly giao chic pha

17