Tài liệu Roles of CIO for Innovative Government ppt

1
「
「
Roles of CIO for Innovative
Roles of CIO for Innovative
Government
Government
」
」
Toshio 　 OBI
Professor, Waseda University
Director, APEC e-Government Research Center
Naoko IWASAKI
Assistant Director, Institute of e-Government ,
Waseda University
2
Priority Policy Program 2006
Priority Policy Program 2006


Priority Policy Program 2006
First Priority Policy Program under the New IT Reform Strategy
● Enhanced evaluation system (PDCA)
Establishment of an Expert Committee on IT Strategy Evaluation
Sub-committee
(evaluate key issues)
Compile specific measures to be implemented urgently and rapidly by the government
in order to achieve the objectives set by the “New IT Reform Strategy”
Pursue IT structural reforms
Realizing a society where everyone can enjoy the benefits of IT by 2010
New IT Reform Strategy

Healthcare Evaluation
Committee
E-government
Evaluation Committee
Build an IT foundation Global leader
3
IT New Reform Strategy
IT New Reform Strategy
Year 2006-2010
Year 2006-2010
IT New Reform Strategy
IT New Reform Strategy
Year 2006-2010
Year 2006-2010
Post 「 e-Japan Strategy 」 2001-2005
Realization of
Ubiquitous Network
Ubiquitous Network Society
(Anytime Anywhere Anything)
Reform
Deregulation &Barrier Free
Deregulation &Barrier Free
Deregulation &Barrier Free
Deregulation &Barrier Free
ICT
ICT
ICT
ICT
Network Infrastructure
Network Infrastructure

Investment for technology & Young people
Investment for technology & Young people
Growth by
Structural
Reform
Growth by
Structural
Reform
User
oriented
User
oriented
International
Competitiveness
International
Competitiveness
International
Contribution
International
Contribution
4


New IT Reform Strategy
New IT Reform Strategy
Significant Advancement through Structural Reforms
Significant Advancement through Structural Reforms
The promotion of structural reforms should be encouraged for existing
social structures as well as for any forces that have been resisting the
various reforms that have been implemented up till this time. In the

process, Japan shall aim to significantly advance into becoming a
society in which more people actively have a vision and dream for the
future.
Emphasizing Users and Citizens
Emphasizing Users and Citizens
IT technologies should exist in such a way that people will
experience convenience and feel their outstanding effects in all areas
of their lives. And, through these various improvements in our daily
lives, a society will emerge in which various intellectual and cultural
values will be created out of the interactions and collaborative
activities that occur between people of differing backgrounds and
through an environment whereby knowledge and information is freely
and easily circulated and exchanged.
5
ＩＴ
ＩＴ
Strategy
Strategy
　
　
Headquarters
Headquarters
Ministerial Chief Information
Officers Council (CIOC)
［ Established in
January 2001 ］
Established in September 2002
Chair: Assistant Chief Cabinet Secretary
Vice-Chair: Director-general of Administrative
management Bureau, MPHPT,

Member: CIO of all ministries
[Ex. Meeting for one-stop services of procedures relating to the ownership of automobiles ]
Chair: Prime Minister
Member: All Ministers, Representatives of Private Sector
Established in January 2001
Inter-Ministerial Meeting of
Inter-Ministerial Meeting of
Technical Advisors to CIO
Technical Advisors to CIO
［
［
Established in December 2003
Established in December 2003
］
］
IT Security
Promotion
Committee
Structure of GCIO for Promotion of e-Government
6
U
U
ỷ ban chiến lược CNTT&TT
ỷ ban chiến lược CNTT&TT
Hội đồng các nhà lãnh đạo CNTT
Thành lập tháng 1
năm 2001
Thành lập tháng 9 năm 2002
Chủ tịch: Trợ lý thư ký nội các chính phủ
Phó chủ tịch: Chánh văn phòng nội các chính phủ

Thành viên: Nhà lãnh đạo thông tin của tất cả các bộ
[Ex. Meeting for one-stop services of procedures relating to the ownership of automobiles ]
Chủ tịch uỷ ban: Thủ tướng
Thành viên: Tất cả các bộ và đại điện khu vực tư nhân
Thành lập tháng 1 năm 2001
H
H
ội đồng
ội đồng
t
t
ư vấn chuyên môn liên bộ cho các CIO
ư vấn chuyên môn liên bộ cho các CIO
Th
Th
ành lập tháng 12 năm 2003
ành lập tháng 12 năm 2003
Uỷ ban An ninh
CNTT
Cơ cấu tổ chức của GCIO trong việc thúc đẩy chính phủ điện tử
7
Inter-Ministerial Task
force of Information
Systems Procurement
Inter-Ministerial
Meeting of
Government
Information Systems
Ministerial CIO Council
Other Inter-

Ministerial
Meeting
Ministerial Committee of
Directors
in charge
of e-Government
Council of
Representatives from the
Government, Prefectures,
and Municipalities
Established in September 2002
Chair: Assistant Chief Cabinet Secretary
Vice-Chair: Director-general of Administrative
management Bureau, MIC,
Member: CIO of all ministries
Structure of GCIO for Promotion of e-Government
8
Technical Adviser to CIO
Technical Adviser to CIO
[Assignment]
[Assignment]


to provide supports and advices to the CIO
to provide supports and advices to the CIO
and heads of the departments in charge of work process
and heads of the departments in charge of work process
reform and information systems, when analyzing and
reform and information systems, when analyzing and
evaluating work process and information systems as well

evaluating work process and information systems as well
as formulating a optimization program.
as formulating a optimization program.
[Human Resource]
[Human Resource]


Outside experts
Outside experts
with independency and
with independency and
neutrality, who have expertise and experience in work
neutrality, who have expertise and experience in work
process analysis methods, information system
process analysis methods, information system
technology, and information security
technology, and information security
[Selection]
[Selection]


Each ministry selects its Assistant CIOs by
Each ministry selects its Assistant CIOs by
document screenings and interviews.
document screenings and interviews.


1-3 for each ministry.
1-3 for each ministry.
9

Prefecture
Municipality
Appointed CI ０ or Not
Appointment Of CIO (Chief information
officer)
Already Appointed ・・・ 31
Not Already Appointed
・・・ 16
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
0
200
400
600
800
1000

1200
31
(66%)
16
(34%)
1,225
(66%)
618
(34%)
5
(20.0%)
13
(52.0%)
4
(16.0%)
3
(12.0%)
134
(9.2%)
1,142
(78.1%)
88
(6.0%)
96
(6.6%)
2
(0.1%)
Prefecture
Municipality
governor

deputy governor
chief of division
chief of a section
other
deputy mayor
chief of division
chief of a section
other
mayor
Already Appointed ・・・ 1,225
Not Already Appointed
・・・ 618
Appointment Of CI ０
４
10
Social Cognition of CIO
Social Cognition of CIO
Issues
Issues
：
：
◆
◆
HRD for CIO
HRD for CIO
－
－
Lack of high-skilled IT manpower
Lack of high-skilled IT manpower
in industry

in industry
“◆
“◆
e-Japan Strategy”
e-Japan Strategy”
－
－
Aiming to make Japan the
Aiming to make Japan the
world’s most advanced IT nation
world’s most advanced IT nation
◆
◆
Changes in working environment
Changes in working environment
－
－
Recurrent
Recurrent
education (re-training)
education (re-training)
◆
◆
Shift to Ubiquitous society
Shift to Ubiquitous society
－
－
Need for advanced
Need for advanced
IT professionals

IT professionals
IT Revolution (Maximizing the effectiveness of IT investment)
IT Revolution (Maximizing the effectiveness of IT investment)
New business models
New business models
11
The changing roles of CIOs
The changing roles of CIOs


The changing roles of CIOs
The changing roles of CIOs


In the 1980s
In the 1980s
- CIOs are chief information officers who manage
- CIOs are chief information officers who manage
information systems and information distribution in offices.
information systems and information distribution in offices.
The CIOs is “the Chief Information Officers whose main
activities are to plan and implement management
and business strategies on ICT.”
In the 1990s
In the 1990s
- CIOs are information officers who plan and implement
- CIOs are information officers who plan and implement
information strategy as part of management strategies.
information strategy as part of management strategies.
In the 2000s

In the 2000s
- CIOs are innovative chief information officers who focus
- CIOs are innovative chief information officers who focus
on “management” and “strategy” as a mediator between ICT and
on “management” and “strategy” as a mediator between ICT and
Management departments.
Management departments.
12
S
S
ự thay đổi vai trò của CIOs
ự thay đổi vai trò của CIOs
S
S
ự thay đổi vai trò của CIOs
ự thay đổi vai trò của CIOs
Trong th
Trong th
ập niên 80s
ập niên 80s


- C
- C
IOs là nhà quản lý hệ thống thông tin
IOs là nhà quản lý hệ thống thông tin
và lưu chuyển thông tin trong các đơn vị
và lưu chuyển thông tin trong các đơn vị
.
.

CIOs là những nhà lãnh đạo CNTT&TT với nhiệm vụ chính là
lập kế hoạch và thực hiện các chiến lược quản trị kinh doanh dựa
trên các thế mạnh của CNTT&TT”
Trong thập niên 90s
Trong thập niên 90s


- CIOs l
- CIOs l
à người lập kế hoạch và thực hiện các chiến
à người lập kế hoạch và thực hiện các chiến
lược về thông tin như là một phần của chiến lược quản trị
lược về thông tin như là một phần của chiến lược quản trị
.
.
Trong thập niên 2000s
Trong thập niên 2000s


- CIOs are innovative chief information officers
- CIOs are innovative chief information officers
who focus on “management” and “strategy” as a mediator between
who focus on “management” and “strategy” as a mediator between
ICT and Management departments.
ICT and Management departments.
13
Ideal Model of CIO
Ideal Model of CIO
•
Capable Expert both in “information

Capable Expert both in “information
system” and “users’ side/ project mgt”
system” and “users’ side/ project mgt”
•


to the new areas:
to the new areas:
　
　
-
-
　
　
Security
Security
／
／
IPR
IPR
／
／
Compliance
Compliance
／
／
Knowledge and Assessment
Knowledge and Assessment
•
Usage of New business models

Usage of New business models
～
～
ERP,EA,SCM,CRM
ERP,EA,SCM,CRM
–
Directorate and full-time
Directorate and full-time
ー
ー
candidate
candidate
for”next” CEO/ More authority
for”next” CEO/ More authority
14
Core Competences for CIO
Core Competences for CIO
CTO
CTO
／
／
CRO
CRO
／
／
CFO
CFO
／
／
CKO

CKO
Core Competences for IT Strategy
Core Competences for IT Strategy
IT services / EA / CRM/
IT services / EA / CRM/
e-Government / e-Municipality
e-Government / e-Municipality
IT services / EA / CRM/
IT services / EA / CRM/
e-Government / e-Municipality
e-Government / e-Municipality
Security / MOT/ R&D
Security / MOT/ R&D
Security / MOT/ R&D
Security / MOT/ R&D
Leadership / Communication / Global Standard / knowledge Management
Leadership / Communication / Global Standard / knowledge Management
Leadership / Communication / Global Standard / knowledge Management
Leadership / Communication / Global Standard / knowledge Management
Core Competences
Core Competences
Core Competences
Core Competences
CFO
CFO
Procurement Management
System Architecture
IT Investment
CTO
CTO

Management Strategy
Intellectual Property
MOT / R&D
CKO
CKO
Policy
decision-making process
Knowledge Management
CRO
CRO
Project Management
Risk Management
15
Current CIOs
Current CIOs
•
Qualitative change of CIO after IT revolution
Qualitative change of CIO after IT revolution
•
New role of CIO as follows:
New role of CIO as follows:
–
the next position to CEO
–
Leadership and communicative competence
–
shifting to business management
–
Project management
–

Enterprise Architecture
–
Security Risk Management
–
Knowledge Management
–
Disaster Prevention
16
Vai tr
Vai tr
ò của
ò của
CIOs hi
CIOs hi
ện nay
ện nay
•
Thay
Thay
đổi năng lực của CIO sau cuộc cách mạng
đổi năng lực của CIO sau cuộc cách mạng
CNTT
CNTT
•
Những
Những
v
v
ai trò mới của CIO:
ai trò mới của CIO:

–
Người kế cận CEO
–
Khả năng lãnh đạo và giao tiếp
–
Chuyển dịch sang quản lý kinh doanh
–
Quản trị dự án
–
EA
–
Quản trị rủi ro an ninh
–
Quản trị tri thức
–
Ngăn chặn thiên tai
17
Clinger Cohen Core Competencies
Clinger Cohen Core Competencies
1.0 Policy and Organization
2.0 Leadership / Management
3.0 Process / Change Management
4.0 Information Resources Strategy and
Planning
5.0 IT Performance Assessment; Models and Methods
6.0 IT Project / Program Management
7.0 Capital Planning and Investment Control
8.0 Acquisition

9.0 e-Governance
10.0 Information Security/Information
Assurance
11.0 Enterprise Architecture
12.0 Technology Management and Assessment
18
Source: "Survey on CIO Core Competences for ICT Value-added” （ Obi / Iwasaki 2006 ）
Progress of Core Competencies of CIOs in US
Progress of Core Competencies of CIOs in US


1999-2004-2006
1999-2004-2006
19
10%
9%
8%
13%
7%
8%
6%
5%
6%
10%
11%
7%
1. Policy and Organization 2. Leadership and Management
Process and Change Management 4. Information Resources
5. IT performance Assessment; Models and Method 6. IT project and Program management
7. Capital Planning and Investment Control 8. Acquisition

9. E- Government 10. Information Security and Information Assurance
11. EA 12. Technology Management and Assessment
Source: "Survey on CIO Core Competences for ICT Value-added” （ Obi / Iwasaki 2006 ）
Preferential core competence in
Preferential core competence in
US
US
1. Information Resources strategy and Planning
2. Enterprise Architecture
20
1
1
Privacy and Security
Privacy and Security
（
（
72.5
72.5
％）
％）
8
8
Security / Maintenance method
Security / Maintenance method
　
　
of
of
excellent IT personnel
excellent IT personnel

（
（
58.75
58.75
％）
％）
2
2
IT Budget and Investment （ 70 ％）
9
9 Information Technology
Management （ 57.5 ％）
3
3
Information Management （ 67.9 ％）
10
10 Upper grade executive, CIO, staff,
besides the clarification of each
role/skill/responsibility of the person
concerned （ 56.25 ％）
4
4
Information System
Management （ 65 ％）
Subject and change of business strategy
to e-Government, 　 e-business, e-
commerce （ 56.25 ％）
Threat and weak nature of
Information System （ 65% ）
EA and governance （ 56.25 ％）

6
6
Risk Management planning
Risk Management planning
（
（
61.25
61.25
％）
％）
The whole optimal application in the
decision making of IT
investment （ 56.25 ％）
7
7
IT Budget （ 58.75 ％）
Source: "Survey on CIO Core Competences for ICT Value-added” （ Obi / Iwasaki 2006 ）
Preferential Study Goals top 10 items
Preferential Study Goals top 10 items
21
13%
12%
8%
6%
5%
4%
48%
3%
1%
0%

0%
0%
Leadership and management
Policy and Organization
Process / change Management
Information Strategy Planning
Investment Planning
Technology and User
Project Management
Information Security
EA
e- Procurement
e- Government / e- Commerce
Evaluation Model / methodology
Leadership and Management
Policy and Organization
Source: "Survey on CIO Core Competences for ICT Value-added” （ Obi / Iwasaki 2006 ）
Preferential core competence in
Preferential core competence in
Japan
Japan
22
22%
17%
14%
14%
14%
9%
5%
5%

0%0%0%0%
1. Policy an Organization 2. Leadership / Managament 3. Process / Charge Management
6. IT Project / Program Management 11. Enterprise Architecture 4. Information Resources Strategy and Planning
5. IT performance Assessment; Models and Methods 12. Technology Management and Assessment 7. Capital Planning and Investment Control
8. Acquisiton 9. e-Governance 10. Infromation Security / Information Assurance
2. Leadership and Management
1. Policy and Organization
Source: "Survey on CIO Core Competences for ICT Value-added” （ Obi / Iwasaki 2006 ）
Preferential core competence in
Preferential core competence in
ASEAN
ASEAN
23
Comparative CIO core competences
Comparative CIO core competences
among
among


US, Japan and ASEAN
US, Japan and ASEAN
US Japan
ASEAN （ Thai)
1 Information Strategy
Planning
Information Strategy / Planning Policy and Organization
2 Policy and Organization Information Security Leadership / Management
3 Information Security Leadership / Management Process / Change MGT
4 Process / change MGT Project Management Project Management
5 Project management Investment Planning EA

6 Evaluation model
methodology
Prediction Information Strategy /
planning
7 Leadership / Management Process / Change Management Evaluation Model /
Methodology
8 Technology and user Policy and Organization Technology and user
9 Prediction Evaluation Model /
Methodology
Investment Planning
10 EA EA E-Procurement
11 E-Government / e-commerce E-Governance / e-Commerce E-Government / e-Commerce
12 E-Procurement Technology and user Information Security
Source: "Survey on CIO Core Competences for ICT Value-added” （ Obi / Iwasaki 2006 ）
24
So s
So s
ánh chức năng chính của CIO giữa Mỹ, Nhật Bản và ASEAN
ánh chức năng chính của CIO giữa Mỹ, Nhật Bản và ASEAN
Mỹ Nhật Bản
ASEAN （ Thái)
1 Lập chiến lược thông tin/kế
hoạch
Lập chiến lược thông tin/kế
hoạch
Chính sách và tổ chức
2 Chính sách và tổ chức An toàn thông tin Lãnh đạo/Quản lý
3 Bảo mật thông tin Lãnh đạo/Quản lý Quá trình/Thay đổi MGT
4 Quá trình/Thay đổi MGT Quản trị dự án Quản trị dự án
5 Quản trị dự án Kế hoạch đầu tư EA

6 Phương pháp luận/mô hình
đánh giá
Dự đoán Lập chiến lược thông tin/kế
hoạch
7 Lãnh đạo/Quản lý Quản lý quá trình thany đổi Phương pháp luận/mô hình
đánh giá
8 Công nghệ và người sử dụng Chính sách và tổ chức Công nghệ và người sử dụng
9 Dự đoán Phương pháp luận/mô hình
đánh giá
Kế hoạch đầu tư
10 EA EA E-Procurement
11 E-Government / e-commerce E-Governance / e-Commerce E-Government / e-Commerce
12 E-Procurement Công nghệ và người sử dụng Bảo mật thông tin
Source: "Survey on CIO Core Competences for ICT Value-added” （ Obi / Iwasaki 2006 ）
25
Widening Gap between Core Competence and Real
Widening Gap between Core Competence and Real
Roles for CIOs in US
Roles for CIOs in US
　
　
in 2004 & 2006
in 2004 & 2006