Tài liệu Implementing and Managing Microsoft® Exchange Server 2000 docx

Part Number: X05-79306
Course Number: 1572A


Released: 10/2000
Delivery Guide
Implementing and
Managing Microsoft
®

Exchange Server 2000
BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

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Program Manager: Steve Thues
Product Manager: Megan Camp
Instructional Designers: Bill Higgins (Volt Technical), Jennifer Morrison, Priya Santhanam
(NIIT (USA) Inc), Samantha Smith, Alan Smithee
Instructional Software Design Engineers: Scott Serna
Subject Matter Experts: Krista Anders, Megan Camp, Chris Gould (Global Logic Ltd),
Janice Howd, Elizabeth Molony, Steve Schwartz (Implement.Com), Bill Wade (Wadeware LLC)
Technical Contributors: Karim Batthish, Paul Bowden, Kevin Kaufman, Barry Steinglass,
Jeff Wilkes
Graphic Artist: Kimberly Jackson (Independent Contractor)
Editing Manager: Lynette Skinner
Editor: Kelly Baker
Production Manager: Miracle Davis
Build Manager: Julie Challenger
Production Support: Marlene Lambert (Online Training Solutions, Inc)
Test Manager: Eric Myers
Courseware Testing: Robertson Lee (Volt)
Creative Director, Media/Sim Services: David Mahlmann
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Localization Manager: Rick Terek
Operations Coordinator: John Williams
Manufacturing Support: Laura King; Kathy Hershey
Lead Product Manager, Release Management: Bo Galford
Lead Product Manager, Messaging: Dave Phillips
Group Manager, Courseware Infrastructure: David Bramble
Group Product Manager, Content Development: Dean Murray
General Manager: Robert Stewart


Course Number: 1572A
Part Number: X05-79306
Released: 10/2000
Implementing and Managing Microsoft® Exchange Server 2000 iii

BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Contents

Introduction
Course Materials 2
Prerequisites 3
Course Outline 4
Setup 7
Microsoft Official Curriculum 8
Microsoft Certified Professional Program 9
Facilities 11
Module 1: Introduction to Microsoft Exchange 2000
Overview 1
Basics of Exchange 2000 2

Exchange 2000 Product Offerings 11
Integration with Windows 2000 13
Administrative Capabilities 22
Message Routing Capabilities 27
User Capabilities 30
Developer Capabilities 34
Review 37
Module 2: Installing Microsoft Exchange 2000
Overview 1
Exchange and Windows 2000 2
Preparing to Install Exchange 2000 7
Installing Exchange 2000 17
Default File Locations and Share-Point Permissions 28
Troubleshooting Installation Issues 30
Lab A: Installing Microsoft Exchange 2000 31
Review 38
Module 3: Administering Microsoft Exchange 2000
Overview 1
Overview of the Administrative Utilities 2
Introduction to Exchange System Manager 4
Managing Administrative Security 9
Lab A: Creating a Mail-enabled User Account 21
Creating and Configuring Administrative Groups 27
Lab B: Setting Security on Administrative Groups 33
Using Exchange 2000 System Policies 39
Administering Exchange 2000 Address Lists 43
Lab C: Managing an Address List in Exchange 2000 53
Review 59
Module 4: Creating and Managing Storage Groups and Stores
Overview 1

Introduction to Storage Groups and Stores 2
ESE Features in Exchange 2000 7
Creating and Managing Storage Groups and Stores 23
iv Implementing and Managing Microsoft® Exchange Server 2000

BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Database Considerations 30
Introduction to Indexing 36
Lab A: Creating Storage Groups and Multiple Exchange 2000 Databases 46
Lab B: Building a Full-Text Index 54
Review 60
Module 5: Creating and Managing Recipient Objects
Overview 1
Creating Recipient Objects 2
Configuring Recipient Objects 8
Managing Recipient Objects 15
Making Bulk Changes to the Directory 20
Configuring Policies 29
Lab A: Managing Exchange 2000 Recipient Objects 34
Lab B: Creating a Recipient Policy 39
Lab C: Creating and Applying a Mailbox Store Policy 43
Review 49
Module 6: Creating and Managing Public Folders
Overview 1
Introduction to Public Folders 2
Configuring Public Folder Permissions 15
Managing Public Folder Replication 24
Introducing the Public Folder Replication Process 32
Setting Public Folder Policies 40

Demonstration: Creating Public Folder Policies 41
Lab A: Creating and Configuring Public Folders 42
Lab B: Public Folder Replication 48
Review 54
Module 7: SMTP in Microsoft Exchange 2000
Overview 1
Introduction to SMTP 2
Configuring Multiple SMTP Domain Names 12
Configuring an SMTP Virtual Server 13
Lab A: Creating an SMTP Virtual Server 27
Configuring an SMTP Connector 32
Troubleshooting SMTP Connectivity 38
Lab B: Creating SMTP Connectors 39
Review 45
Module 8: Message Routing in Microsoft Exchange 2000
Overview 1
Message Routing and Routing Groups 2
Connecting Routing Groups 7
Determining Link Status 14
Routing Messages 21
Multimedia: Message Routing in Exchange 2000 28
Lab A: Creating Routing Groups and Routing Group Connectors 29
Review 35
Implementing and Managing Microsoft® Exchange Server 2000 v

BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Module 9: Message Flow in Microsoft Exchange 2000
Overview 1
Message Flow Architecture 2

Working With Failed Links 9
Message Tracking 14
Lab A: Analyzing Message Flow in Exchange 2000 16
Review 23
Module 10: Configuring Internet Protocols
Overview 1
IIS Integration with Exchange 2000 2
Examining Client Connectivity and Security 7
Kerberos Authentication 17
Front-end/Back-end Server Configuration and Security 19
Configuring NNTP Services 31
Troubleshooting Client Connectivity By Using Telnet 37
Lab A: Creating and Configuring an IMAP4 Virtual Server 38
Review 44
Module 11: Accessing Microsoft Exchange 2000 with Outlook Web
Access
Overview 1
Introduction to Outlook Web Access 2
Examining Outlook Web Access Components and Process 8
Lab A: Sending E-mail Messages by Using Outlook Web Access 15
Configuring an HTTP Virtual Server 21
Securing Outlook Web Access Communications 23
Lab B: Configuring an HTTP Front-end Server 30
Review 35
Module 12: Configuring Instant Messaging
Overview 1
Introduction to Instant Messaging 2
Basics of Instant Messaging 3
Instant Messaging Terminology 5
Instant Messaging Components 7

Installing and Configuring Instant Messaging 12
Instant Messaging Operations and Considerations 21
Best Practices 27
Lab A: Configuring and Using Exchange 2000 Instant Messaging 28
Review 34
Module 13: Monitoring Microsoft Exchange 2000
Overview 1
Tools for Monitoring Exchange 2000 2
Monitoring Exchange 2000 by Using the Performance MMC 5
Demonstration: Configuring an Alert 20
Monitoring Exchange 2000 by Using Monitoring and Status 22
Demonstration: Monitoring Hard Disk Space 29
Logging and Viewing Diagnostic Data 31
Enabling Protocol Logging 36
Lab A: Monitoring Exchange 2000 37
vi Implementing and Managing Microsoft® Exchange Server 2000

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Review 47
Module 14: Taking the Microsoft Exchange 2000 Challenge
Activity: The Exchange 2000 Challenge 1
Implementing and Managing Microsoft® Exchange Server 2000 vii

BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

About This Course
This section provides you with a brief description of the course, audience,
suggested prerequisites, and course objectives.
Description

Course 1572A provides students with the knowledge and skills necessary to
install and configure Exchange 2000. This course provides a significant amount
of hands-on labs that allow students to become proficient in the skills needed to
deploy and manage Exchange 2000. This 5-day instructor-lead course also
provides prerequisite knowledge and skills required for course 1573, Designing
Microsoft Exchange 2000 for the Enterprise
.

Audience
This course is intended for IT professionals who will implement and
manage Exchange 2000. Candidates for this course operate in medium to
very large computing environments, that typically have multiple physical
locations, mixed client connection protocols, and internet messaging
connectivity. The administrator typically performs day-to-day Exchange
2000 operations, and understands the ramifications of changes to Exchange
2000 Server configurations. Some common tasks for this role include
implementing the design and deployment plan, installing servers, creating
administrative and routing groups, setting permissions on Public Folders,
creating policies, mail-enabling users, and resetting passwords.
Student Prerequisites
This course requires that students meet the following prerequisites:
!
Working knowledge of Windows 2000.
!
Successful completion of course 1560B, Updating Support Skills from
Windows NT 4.0 to Windows 2000 or 2154A, Implementing and
Administering Microsoft Windows 2000 Directory Services, or equivalent
working knowledge.
!
Working knowledge of networking, including TCP/IP, DNS, and IIS.

!
Working knowledge of Internet protocols, including POP3 or IMAP4,
SMTP, HTTP, and NNTP.
!
Knowledge of Microsoft Exchange Server 5.5 is beneficial.

viii Implementing and Managing Microsoft® Exchange Server 2000

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Course Objectives
After completing this course, the student will be able to:
!
Describe the main features of Exchange 2000 and how Exchange 2000
integrates with Windows 2000.
!
Prepare for an Exchange 2000 installation, install Exchange 2000, and
verify that the install was successful by confirming the proper Exchange
2000 services started.
!
Assign administrative roles to users and groups, grant and delegate
permissions to administrators, manage administrative permissions, and use
system policies to manage Microsoft
®
Exchange 2000 objects.
!
Create and manage storage groups and stores by using Exchange System
Manager, and enable full-text indexing to enhance searching capabilities.
!
Create, configure, and manage stores and storage groups.

!
Manage permissions on public folders, manage public folder replication,
and set policies on public folders.
!
Configure recipients with multiple SMTP addresses, an SMTP virtual
server, an SMTP connector, and identify the tools for troubleshooting
SMTP connectivity.
!
Create a routing group in native mode and mixed mode, and identify the
different types of connectors that can be used to connect routing groups.
!
Describe the message flow, message routing, and route selection in
Exchange 2000, describe the functionality of the link state table and the link
state algorithm, and enable message tracking, including subject logging and
display.
!
Configure IIS components, front-end and back-end servers, and configure
protocols, including IMAP4, POP3, LDAP, NNTP, and troubleshoot client
connectivity.
!
Identify the components of Outlook Web Access and describe how they
work together to process client requests, configure HTTP virtual servers,
and plan for Outlook Web Access security and deployment.
!
Install and configure Instant Messaging, and identify the security
considerations when implementing Instant Messaging.
!
Monitor Exchange 2000 performance by using the Performance MMC, and
configure Exchange 2000 monitors by using Notifications and Status.

Implementing and Managing Microsoft® Exchange Server 2000 ix

BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Course Timing
The following schedule is an estimate of the course timing. Your timing may
vary.
Day 1
Start End Module
9:00 9:30 Module 0: Welcome
9:30 10:30 Module 1: Introduction to Microsoft Exchange 2000
10:30 10:45 Break
10:45 11:45 Module 2: Installing Microsoft Exchange 2000
11:45 12:45 Lunch
12:45 2:00 Lab A: Installing Microsoft Exchange 2000
2:00 2:15 Break
2:15 2:45 Module 3: Administering Microsoft Exchange 2000
2:45 3:00 Lab A: Creating a Mail-Enabled User Account
3:00 3:15 Module 3: Administering Microsoft Exchange 2000 continued
3:15 3:30 Lab B: Setting Security on Administrative Groups
3:30 3:45 Module 3: Administering Microsoft Exchange 2000 continued
3:45 4:00 Lab C: Managing Address Lists in Exchange 2000
4:00 4:30 Day 1 Review

Day 2
Start End Module
9:00 10:30 Module 4: Creating and Managing Storage Groups and Stores
10:30 10:45 Break
10:45 11:15 Lab A: Creating Storage Groups and Multiple Exchange 2000
Databases

11:15 11:45 Lab B: Building a Full-Text Index
11:45 12:45 Lunch
12:45 1:45 Module 5: Creating and Managing Recipient Objects
1:45 2:00 Lab A: Managing Exchange 2000 Recipient Objects
2:00 2:15 Lab B: Creating a Recipient Policy
2:15 2:30 Lab C: Creating and Applying a Mailbox Store Policy
2:30 2:45 Break
2:45 3:45 Module 6: Creating and Managing Public Folders
3:45 4:00 Lab A: Creating and Configuring Public Folders
4:00 4:15 Lab B: Replicating Public Folder Data
4:15 4:30 Lab C: Creating and Using Public Folder Trees
4:30 5:00 Day 2 Review

x Implementing and Managing Microsoft® Exchange Server 2000

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Day 3
Start End Module
9:00 10:00 Module 7: SMTP in Microsoft Exchange 2000
10:00 10:15 Lab A: Creating an SMTP Virtual Server
10:15 10:30 Break
10:30 11:00 Module 7: SMTP in Microsoft Exchange 2000 continued
11:00 11:30 Lab B: Creating SMTP Connectors
11:30 12:30 Module 8: Message Routing
12:30 1:30 Lunch
1:30 2:15 Lab A: Creating Routing Groups and Routing Group Connectors
2:15 2:30 Break
2:30 4:15 Module 9: Message Flow
4:15 4:45 Lab A: Analyzing Message Flow in Exchange 2000

Day 4
Start End Module
9:00 9:30 Day 3 Review
9:30 10:30 Module 10: Configuring Internet Protocols
10:30 10:45 Break
10:45 11:15 Lab A: Creating and Configuring an IMAP4 Virtual Server
11:15 11:45 Module 11: Accessing Microsoft Exchange 2000 Using Outlook
Web Access
11:45 12:00 Lab A Sending E-mail Messages by Using Outlook Web Access
12:00 1:00 Lunch
1:00 1:30 Module 11: Accessing Microsoft Exchange 2000 Using Outlook
Web Access continued
1:30 2:00 Lab B: Configuring an HTTP Front-End Server
2:00 2:15 Break
2:15 3:00 Module 12: Configuring Instant Messaging
3:00 3:30 Lab A: Configuring and Using Exchange 2000 Instant Messaging
3:30 4:00 Day 4 Review

Day 5
Start End Module
9:00 10:00 Module 13: Monitoring Microsoft Exchange 2000
10:00 10:30 Lab A: Configuring Monitoring Services
10:30 10:45 Break
10:45 11:45 Module 14: Taking the Microsoft Exchange 2000 Challenge
11:45 12:15 Day 5 Review
Implementing and Managing Microsoft® Exchange Server 2000 xi

BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Trainer Materials Compact Disc Contents
The Trainer Materials compact disc contains the following files and folders:
!
Default.htm. This file opens the Trainer Materials Web page.
!
Readme.txt. This file contains a description of the compact disc contents and
setup instructions in ASCII format (non-Microsoft Word document).
!
1572a_sg.doc. This file is the Classroom Setup Guide. It contains a
description of classroom requirements, classroom configuration, instructions
for using the automated classroom setup scripts, and the Classroom Setup
Checklist.
!
Errorlog. This folder contains a template that is used to record any errors
and corrections that you find in the course.
!
Fonts. This folder contains fonts that are required to view the Microsoft
PowerPoint
®
presentation and Web-based materials.
!
Mplayer. This folder contains files that are required to install Microsoft
Windows Media
™
Player.
!
Powerpnt. This folder contains the PowerPoint slides that are used in this
course.
!
Pptview. This folder contains the PowerPoint Viewer, which is used to

display the PowerPoint slides
!
Studentcd. This folder contains the Web page that provides students with
links to resources pertaining to this course, including additional reading,
review and lab answers, lab files, multimedia presentations, and course-
related Web sites.

xii Implementing and Managing Microsoft® Exchange Server 2000

BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Student Materials Compact Disc Contents
The Student Materials compact disc contains the following files and folders:
!
Default.htm. This file opens the Student Materials Web page. It provides
you with resources pertaining to this course, including additional reading,
review and lab answers, lab files, multimedia presentations, and course-
related Web sites.
!
Readme.txt. This file contains a description of the compact disc contents and
setup instructions in ASCII format (non-Microsoft Word document).
!
AddRead. This folder contains additional reading pertaining to this course.
!
Answers. This folder contains answers to any questions in the modules and
hands-on labs.
!
Fonts. This folder contains fonts that are required to view the Microsoft
PowerPoint
®

presentation and Web-based materials.
!
Labfiles. This folder contains files that are used in the hands-on labs. These
files may be used to prepare the student computers for the hands-on labs.
!
Media. This folder contains files that are used in multimedia presentations
for this course.
!
Mplayer. This folder contains files that are required to install Microsoft
Windows Media
™
Player.
!
Pptview. This folder contains the PowerPoint Viewer, which is used to
display the PowerPoint presentations that accompany the additional reading.
!
Webfiles. This folder contains the files that are required to view the Student
Materials Web page.
!
Wordview. This folder contains the Word Viewer that is used to view any
Word document (.doc) files that are included on the compact disc.

Implementing and Managing Microsoft® Exchange Server 2000 xiii

BETA MATERIALS FOR MICROSOFT CERTIFIED TRAINER PREPARATION PURPOSES ONLY

Document Conventions
The following conventions are used in course materials to distinguish elements
of the text.
Convention Use

#
##
#
Indicates an introductory page. This symbol appears next
to a topic heading when additional information on the
topic is covered on the page or pages that follow it.
bold Represents commands, command options, and syntax that
must be typed exactly as shown. It also indicates
commands on menus and buttons, dialog box titles and
options, and icon and menu names.
italic In syntax statements or descriptive text, indicates
argument names or placeholders for variable information.
Italic is also used for introducing new terms, for book
titles, and for emphasis in the text.
Title Capitals Indicate domain names, user names, computer names,
directory names, and folder and file names, except when
specifically referring to case-sensitive names. Unless
otherwise indicated, you can use lowercase letters when
you type a directory name or file name in a dialog box or
at a command prompt.
ALL CAPITALS
Indicate the names of keys, key sequences, and key
combinations — for example, ALT+SPACEBAR.
monospace
Represents code samples or examples of screen text.
[ ] In syntax statements, enclose optional items. For example,
[filename] in command syntax indicates that you can
choose to type a file name with the command. Type only
the information within the brackets, not the brackets

themselves.
{ } In syntax statements, enclose required items. Type only
the information within the braces, not the braces
themselves.
| In syntax statements, separates an either/or choice.
!
Indicates a procedure with sequential steps.
In syntax statements, specifies that the preceding item may
be repeated.
.
.
.
Represents an omitted portion of a code sample.





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