Tài liệu Activity 3.3: Using Perspectives of Information pdf

Activity 3.3: Using Perspectives of
Information
This activity will provide you with an opportunity to think about the business
challenge from the business and user perspectives.
In this activity, you will look at the description of the current status of time
keeping and billing for Ferguson and Bardell, Inc. and describe the information
available from business and user perspectives.
Objectives
After completing this activity, you will be able to:
!
Determine what information to look for, based on the business and user
perspectives, when investigating a business challenge.

Before You Begin
This activity consists of small group tasks and class discussion.
Materials
To complete this activity, you will need the Ferguson and Bardell, Inc. case
study in Appendix 1.
Estimated time to complete this activity: 15 minutes followed by a 10-
minute class discussion
20 Activity 3.3: Using Perspectives of Information



Exercise 1: Identifying Perspectives in Information
!
Develop questions from business and user perspectives
1. Work in small groups as assigned by the instructor.
2. Review the Time and Billing section in the case study.
3. In the space below, state the category of information, the topic, and the

source(s) that provide information on the category. For example, the
category might be technology, the topic might be the current Microsoft
®

Windows NT
®
network system, and the source could be support personnel.
4. For each perspective, note what information is currently present and what
additional information you would want to gather for a perspective. For
example, what information is applicable to the technology category from a
user and business perspective? What additional information would you want
to gather from each perspective regarding the technology category?

Category, topic, and
source
Perspective Information