DAY 16

Questions 147-148 refer to the following form.
Fit Body Monthly Subscription Cancellation
We are sorry to hear that you would like to cancel your subscription.
To complete the process, please supply the required information below and mail this card back to
us. Thank you.
Name: Frederick Davis
Address: 321 Oak Hill Avenue, Fremont, California 94536
E-mail:
Telephone: (650) 555-0646
Reasons for canceling (optional). Please select all that apply: ___ Price _X_ Content ___
Service
Other comments: I received the subscription to your magazine as a gift one year ago. I already
have a subscription to a similar publication, so I am not interested in a renewal.
Please note that should you choose to renew, you may be eligible to receive a 20 percent discount
by calling 555-4276.
147. What must Mr. Davis do to stop receiving the publication?
A. Send an e-mail

B. Call the customer service department
C. Visit a regional office
D. Mail a document
148. Why does Mr. Davis want to end his subscription to Fit Body Monthly?
A. He finds the magazine too expensive.
B. He has a subscription with a similar magazine.
C. He is moving out of the country.
D. He can read the same articles online.


Questions 149-150 refer to the following memo.
MEMORANDUM
TO: All staff
We have come to the end of another successful year and would like to thank all our staff members
for their hard work. As usual, we are organizing a special holiday evening for you all. This year, it
will be held at the Cranfield Hotel on Lakeview Avenue on Dec. 22 at 7:00 p.m. Staff are free to
bring their husbands, wives, or partners.
Reservations need to be made in advance, so please contact Lionel Grimm of the personnel
department at and let him know if you are coming and if you plan to bring a
guest.
Thank you!
149. What is the memo mainly about?
A. Work schedules for the upcoming year
B. Taking time off for holidays
C. An annual company gathering
D. Completing a project by a deadline
150. What are staff members asked to do?
A. Come to a client meeting
B. Send an e-mail to a colleague
C. Inform the company of vacation plans

D. Confirm a room reservation


Questions 151-152 refer to the following text-message chain.
Drake Hartford
10:38
I’m at the reception area for Dandridge & Associates to check up on the painting crew’s progress.
I’m not sure about the paint color being used on the rear wall. It’s that deep green tone Ms. Bryant
wanted,but it doesn’t match well with the flooring or front desk.
Dolly O’Hare
10:42
I was afraid that might be the case as it seemed too dark. Could you drop by her office and ask her
to come have a look at it? Maybe you can suggest a few colors that are more suitable.
Drake Hartford
10:45
OK. I’ll see if she is available and let you know what she wants to do. I’ll recommend some colors
as well. I think light brown, ivory, or even beige would look nice.
Drake Hartford
10:58
She came and had a look and completely agrees with us.
So, I’ve told the crew members not to continue painting that wall today. She will go with the first
option I proposed.
Dolly O’Hare
11:00
Perfect. OK, go ahead and have Triple A Hardware mix up the paint the crew will need. You can
get itdelivered to the site and have the store bill my account.
Drake Hartford
11:09
I just asked Triple A about the paint, but they are backlogged with other orders and deliveries. The
soonest the new paint can be here is at 1 P.M. on Wednesday.

Dolly O’Hare
11:11
No worries. The crew is ahead of schedule anyway, so they can work on other tasks in the
meantime.
151. At 10:42, what does Ms. O’Hare mean when she writes, “that might be the case”?
A. She anticipated a client would be unsatisfied.
B. She knew that a colleague was visiting a worksite.
C. She thought the paint would not match.
D. She realized Ms. Bryant might not be in her office.
152. What color of paint will be delivered to Dandridge & Associates?
A. Deep green
B. Light brown
C. Ivory
D. Beige


Questions 153-155 refer to the following announcement.
Dear participants,
Welcome to the Fifth Spatial Computing Conference (SCC). Once you have finished registering
and received your name badge and program, please head downstairs to the Granville Room for
coffee, tea, and a light breakfast. Today’s schedule is as follows:
* 9:30 A.M. - Welcome reception, Granville Room. Meet other participants and discuss ideas
about computing trends, industry innovations, and your hopes for the conference. We ask that you
please sit at the table with the number indicated on your name badge. We will seat guests from
different specializations together to offer visitors a chance to interact with people working in a
variety of fields.
* 11 A.M. - Opening explanatory discussion, Gladstone Room. Join Patrizio Vincente, Michelle
Bealieu, and Mark Blackwell to discuss developments in spatial computing since last year’s
conference.
* 12:30 P.M. - Lunch break, Granville Room

* 1:30 P.M. - Seminars on database technology, image processing, and mobile applications. These
will be held in the Gladstone, Halifax, and Johnstone Rooms.
* 3:30 P.M. - Seminars on location data, forest mapping, and space analysis. These will be held in
the Gladstone, Halifax, and Johnstone Rooms.
* 5:30 P.M. - SCC will conclude for the day. But for those who want to stay behind for the next
hour to speak with each other and the facilitators about what they’ve learned, you may head to the
Granville Room, where refreshments will continue to be served.
153. What is the purpose of the announcement?
A. To provide a list of meal times
B. To tell participants about events
C. To inform attendees of timetable changes
D. To propose a tentative conference schedule
154. What is NOT indicated about the welcome reception?
A. Seating will be assigned by organizers.
B. It will begin with an introductory speech.
C. It will involve people from different fields.
D. Food and beverages will be offered.
155. Which venue will be available to attendees after the seminars end?
A. The Granville Room
B. The Halifax Room
C. The Johnstone Room
D. The Gladstone Room


Questions 156-157 refer to the following notice.
NOTICE
Effective September 2, the National Postal Service (NPS) will introduce a new pricing structure
that better reflects the cost of serving various customer segments. The NPS consistently strives to
operate as efficiently as possible. However, recent changes mandated by the government have
eliminated previous subsidies, and as a result, we are required to source all of our funding from

the sale of products and services. The new pricing system is therefore necessary in allowing us to
continue providing essential services to our customers. Any future price adjustments will be based
on national inflation.
Product
Domestic letter mail
Commercial mail*
International mail
Metered mail**

Old Price
$1.00
$0.70
$1.90
$0.50

New Price
$1.20
$0.85
$2.20
$0.75

% Increase
20%
21%
16%
50%

* Up to 30 grams by weight
** Available only by special agreement with the National Postal Service
156. What is mentioned about the National Postal Service?

A. Its charges for domestic mail increased the most.
B. It recently lost its financial aid.
C. It is closing some of its branches.
D. It plans to offer a metered mail service.
157. Why might rates be raised by the postal service in the future?
A. To cover expenses related to an expansion
B. To adjust for changes in inflation
C. To pay for additional staff members
D. To allow for mail heavier than 30 grams


Questions 158-160 refer to the following notice.
Ocean Breeze Resort
Kostiak Islands, Seychelles
Welcome to Ocean Breeze Resort!
The Kostiak Islands are known for their rich marine life and unique tourist attractions. To enjoy
the best of the islands, we recommend that you try these activities:
Island Hopping
Board one of our boats for a day tour, which will include stops at some of Kostiak’s many famous
beaches, lagoons, and exotic jungles. Snorkeling gear is provided for those who want to explore
Kostiak’s extensive coral reefs, which are home to thousands of underwater creatures.
Miligan Tour
Located south of Kostiak is Miligan, a wildlife preserve where you can interact with monkeys and
exotic birds in their natural habitats. Miligan is a 30-minute boat ride from Ocean Breeze Resort.
Trekking
Join a guided tour of Mt. Amitan and enjoy splendid views of Engle Bay. Our tour guides will
accompany you on this adventure.
To book any of the above activities, please coordinate with the receptionists at the front desk.
Discounts will be given to groups of 10 or more.
158. What is the purpose of the notice?

A. To describe options for activities
B. To provide a travel schedule
C. To promote special discounts
D. To highlight a natural attraction
159. What is indicated in the notice?
A. All tours need at least two participants.
B. Boats will be used on some tours.
C. Tourists must pay in advance.
D. Reduced rates are not available.
160. According to the notice, what will NOT be seen during an Island Hopping trip?
A. A tropical forest
B. Underwater wildlife
C. An animal park
D. Sandy shores


Questions 161-164 refer to the following online chat discussion.
Corrine Dealba
4:3
2 P.M.
Hi everyone. So, it sounds like Osment Industrial is interested in hearing a presentation from our
firm about an indoor garden. We need to visit their offices and do an assessment next Tuesday
afternoon at 3 o’clock. It shouldn’t take more than two hours. I think it would be best if three of us
visit, as this is potentially a large-scale project.
Jan Yates
4:34 P.M.
l’ve got to be at Yeltsin Enterprises to supervise a team installing a rooftop garden on Tuesday.
But if it’s necessary,
I can ask Ellen Pearson to cover for me.
Avery Wong

I’m free to go. Do you need us to do anything in regard to the presentation?

4:35

P.M.

Kip Villegas
I can probably manage it, too.

4:35

P.M.

Corrine Dealba
4:36 P.M.
Please ask Ellen to take your place, Jan. I really need your expertise. Avery, I’ll take care of the
presentation. I will need you and Kip to take measurements of the space and find out about
particular needs, the budget, and other details.
Kip Villegas
Shall we leave from the office together?

4:36

P.M.

Corrine Dealba
4:37 P.M.
Yes, let’s meet in the parking garage at 2:30, and we can drive over together in my car. Is that OK
for those who are coming?
Avery Wong

That works perfectly for me. I’ll see you then.

4:38

P.M.

Corrine Dealba
Thanks everyone. See you on Tuesday.

4:40

P.M.


161. What is inferred about Osment Industrial?
A. It has a relatively small budget for the work.
B. It is constructing a new office space.
C. It has asked a firm for a project presentation.
D. It rejected several indoor gardening proposals.
162. What is Mr. Wong most likely going to do next week?
A. Modify the terms of a contract
B. Measure a potential project space
C. Inspect a new rooftop garden
D. Oversee a work crew doing an installation
163. At 4:38 p.m., what does Mr. Wong mean when he writes. “That works perfectly for me”?
A. He has no problems with his vehicle.
B. He accepts the offer of a ride to an office.
C. He is confident he can meet a deadline.
D. He feels a presentation needs to be shortened.
164. What might Ms. Pearson do on Tuesday afternoon?

A. Assist Ms. Dealba with a presentation
B. Take charge of a gardening firm’s office
C. Do a job in her coworker’s absence
D. Pick a colleague up from Bleeker Street


Question 172-175 refer to the flllowing article
Business Insider
By Tony Litzmark
A 24-hour convenience store franchise has been named the Best Company of the Year by the
Midwestern Retailers Federation (MRF). Stop Avenue won the prestigious prize for successfully
introducing sandwich bars in its branches, the first of their kind in any regional convenience store.
The company emphasized organic arid healthy ingredients in a televised advertising campaign a
year ago. Since then, the sandwich bar has become increasingly popular among consumers,
resulting in a sales boost of 40 percent compared to the previous year.
Stop Avenue’s general director Aaron Patel says the person behind the success of the venture is
Felix Richardson, the youngest son of Stop Avenue founder Francis Richardson. Felix took the
position of marketing director two years ago, during a time when company sales were declining
by 20 percent every quarter. Felix realized he needed to change the way Stop Avenue marketed its
products. He gavethe stores a new look, offered selective discounts, and introduced the sandwich
bars, which ultimately allowed the store to gain a larger consumer share. “It was a risky venture
for Stop Avenue, but Felix proved that the key to staying competitive is change,” Patel said in an
interview with Businessmate Magazine.
And now the company plans to start targeting female clients between the ages of 20 and 30. “We
will launch a selection of fruit shakes starting next month,” Patel added, “using natural
ingredients, of course.” The improvement of Stop Avenue has led to greater franchise numbers.
This past month alone, 18 new stores have opened, more than in any other year since the franchise
launched. At its present rate of growth, Stop Avenue is expected to include 500 stores within the
next two years.

172. Why was the article published?
A. To introduce a new trend in healthy eating
B. To provide product dietary information
C. To describe how a business became successful
D. To encourage people to start a franchise
173. What is indicated about Felix Richardson?
A. He was a cofounder of the Stop Avenue stores.
B. He made significant changes to increase revenues.
C. He works under Mr. Patel’s supervision.
D. He appeared in a televised promotion.
174. What was NOT a method used by Felix Richardson?
A. Redecorating store interiors
B. Adjusting marketing strategies
C. Advertising on social network sites
D. Offering product discounts
175. According to the article, what is expected to happen over the next two years?
A. The franchise’s management structure will be reorganized.
B. Store branches will be linked by a computer network.
C. Stop Avenue will hire additional executives.
D. A retail company will increase in size.


Questions 176-180 refer to the following e-mail and schedule.
To: Samantha Larson <>
From: Edwin Matthews <>
Subject: April work schedule
Date: April 11
Dear Ms. Larson,
I was informed by your supervisor, Dale Blackburn, that you will be assigned to be Ms. Linda

Atkins’ new driver. I am Ms. Atkins’ personal assistant, so I will be providing you with a regular
schedule of appointments that you will be required to transport her to and from. Attached to this email you will find her calendar of appointments for April. Keep in mind that you can expect
changes, but I will do my best to notify you of any modifications at least 24 hours in advance.
Please read through the calendar to find details of each appointment, including the name of the
person she is meeting, the time and date of the engagement, and the address or location of the
meeting. Also, the individual scheduled to meet with Ms. Atkins on April 16 has yet to reply to
the meeting invitation. I will notify you as soon as I know if the client is available for the
appointment on that date.
Should you have any questions, please do not hesitate to reply to this e-mail.
Regards,
Edwin Matthews