Hotel or tour company report

Assignment 3B Hotel or tour company report- Thang Loi hotel
THANG LOI HOTEL

I- INTRODUCTION
Nowadays, the demand of tourism and stay is more and more popular in the world.
Apart from the famous tourist destination, the beautiful landscapes, the stay is one of the
important things to get a perfect trip. So, more and more luxurious hotels are built to meet
the demand of customers. They have become a very active business development in the
world as well as in Viet Nam. Hanoi is the capital of Viet Nam, the center of the country.
Therefore, business hotels in Ha Noi are developed. There are many luxury and convenient
hotels and Thang Loi is a 4 star hotel very successful in business stay. We are students of
faculty of tourism - hotel management. So researching on the process of operation of hotel
is very necessary for our profession in the future. So we do Hotel or tour company report
assignment after finding information about hotel.
This assignment is “Hotel or tour company report” with our topic is “Thang Loi
hotel”. To do this assignment, we have to work in group of 6 members:
♦ Nguyễn Thị Quỳnh Anh
♦ Bùi Thị Hạnh
♦ Bùi Thị Hiền
♦ Đỗ Thị Minh Hồng
♦ Đinh Thị Thùy Linh
♦ Lương Thị Linh
We are 2
nd
year students at class A3K16.
A3K16 Faculty of tourism- HOU
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Assignment 3B Hotel or tour company report- Thang Loi hotel
This assignment is a group exercise, so it requires each members has to do
conceptually. We have gone to Thang Loi hotel to take photographs with six members and
ask for brochures and information. Next, we have to write report to hand in and do

presentation of assignment in front of our class.
“Hotel or tour company report” assignment has two main duties.
The first duty is report writing. It has four main parts: Introduction (introduce the
assignment generally), Body (information of Thang Loi hotel), Conclusion and
Recommendation.
The second duty is presentation. All members in group will have to speaking about
own information which were divided.
Doing “Hotel or tour company report” assignment is very interesting and useful. It
helps us have knowledge about hotel or tour company; enhance our report writing skill,
speaking skill. Moreover, we will improve our team working spirit- a very important skill
for our future job.
All members in our group tried best to do “Hotel or tour company report”
assignment.
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Assignment 3B Hotel or tour company report- Thang Loi hotel
II-BODY

1. General information about Thang Loi hotel:
1.1.Location
Thang Loi Hotel in Hanoi is
strategically located Hotels in Hanoi in
Vietnam. Thang Loi Hotel is one of the
suitable Hotels in Vietnam and has a
contemporary lodging. The hotel has a
convenient location and is thus conveniently
accessible for all kind of travelers.
The Location of Thang Loi Hotel in
Hanoi is near West Lake the most scenic
and quiet area. Its innate exquisiteness is just is one of many things to discover while you

stay in Vietnam. The location of Thang Loi hotel in Hanoi is ideal for both resting and
working place. The experienced and well-furnished hotel will bring all businessmen and
tourists the convenience and skilled services. It takes just about 30 minutes to drive down
from the International Airport and 10 minutes from downtown to reach the Location of
Thang Loi Hotel in Hanoi. With its efficient services and hospitality, Thang Loi Hotel has
set the new standard amongst the hotels in Hanoi in Vietnam for providing to the needs of
the leisure traveler at reasonable cost. Location of Thang Loi Hotel in Hanoi makes sure
that good number of restaurants is also found in the close vicinity. Tourists simply love
being here, because this place exudes vibrant mood.
1.2. History and Development:
Thang Loi Hotel is strength of friendship between the two countries firmly Vietnam and
Cuba. It was officially started construction since late 1973 and inaugurated the right to
revolution anniversary of Mon-ca-da of Cuba (July 26, 1953 - July 26, 1975), the process of
business Thang Loi hotel is divided into three main periods:
- Period 1975-1987: Thang Loi Hotel is independent economic unit, directly under
the General Department of Tourism, and then transferred to the police, operating under the
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Assignment 3B Hotel or tour company report- Thang Loi hotel
subsidy mechanism.
-Period 1988-10/1995: Thang Loi Hotel is into a company's accounting office
report, a legal status is incomplete, and conducts business according to market mechanism,
under the direction of all presence of superiors.
-On October 21, 1995: Decision of the General 304/QD travel company founded
Thang Loi Hotel, directly under Viet Nam admistration tourism. Since then, Thang Loi
hotel became an accounting unit of economic independence and full legal status.
1.3. Description
From 25 years ago Thing Loi Hotel was very popular with foreign tourists to Hanoi.
Many leaders of the country and celebrities around the world staying here such as Prime
Minister of Germany Helmut Kohl during his visit to Vietnam in 1995, Prime Minister

Cameron (Luc Ayang ),…
1.4. Contact address
Address: Yen Phu Street, Tay Ho Dist.
Operator: (84.4)829.4211
Tel: (84.4) 829.0145
Fax: (84.4) 929.2927
2. Accommodation description
Nowadays, Thang Loi hotel has been continuing to exploit 178 standard rooms.
There are 8 VIP rooms to receipt VIP customers. With a good place : next to West lake,
Thang Loi hotel is one of the hotels in hanoi ,there are 133 rooms next to West lake and
some rooms next to garden with beautiful sigh, fresh air, clean environment.
Accommodation of Thang Loi hotel contain 4 parts: A, B, sale, bungalow
There are 5 kinds of room in Thang Loi hotel:
- Suit presidential room
- Suit deluxe room
- Premium room
- Superior room
- Standard room
Section Suit
president
Suit
deluxe
Premium Superior Standard Total
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Assignment 3B Hotel or tour company report- Thang Loi hotel
A 2 2 48 21 73
B 2 2 56 27 87
Sale 18 18
Total 4 4 104 48 18 178

Table: The structure of Thang Loi Hotel Rooms
Area of each room: the largest VIP room has 1 living room, 1 bedroom. The suit
president room and suit deluxe room are less bigger than VIP room. The suit president
room has 1 double bed, the suit deluxe room has 2 single beds.
Area of each room:
- Suit presidential room :60m
2

- Suit deluxe room : 57m
2
- Premium room : 32,45m
2
.
-Standard room : 28,5m
2
.
-Superior room : 28,5m
2
- Bungalow : 24 m
2
.
Price of room in Thang Loi hotel is quite high from 35$ to 200$. Therefore, sit
serves customers with high living standard. Thang Loi hotel is 4 stars hotel, so price of
services is suitable with rank and size of hotel. Specially, in domestic economic and
international economic are developing,…income of people increase, so demand of people
increase, too . Besides, Viet Nam is taking part in international economic; therefore, our
country can attract a lot of tourists in many countries in the world. These are customers with
high income, so, service of Thang Loi hotel maintly satisfy these customers.
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Assignment 3B Hotel or tour company report- Thang Loi hotel
Section Kinds of room Number of room Price
A Suit
President
Suit deluxe
Premium
Superior
2
2
48
21
200USD
150USD
50USD
40USD
B Suit President
Suit deluxe
Premium
Superior
2
2
56
27
200USD
150USD
50USD
40USD
Sale Standard 18 35USD
Table: Structure of the Thang Loi hotel room price
3. Facilities and services offered

3.1. Reception:
The reception is 400m
2
including the lobby, reception and Night Bar. The facilities system
include: decorative, center system with many other facilities such as: fax machine, printer,
furniture; many paintings hang like unique, modern lifestyle; five rattan furniture’s for
customers relaxing the meantime or guest, read newspapers...When sitting in the hall,
customers can admire the artificial waterfall or enjoy your beverage nearby Night Bar
3.2. Equipments of rooms
Today, Thang Loi hotel continue exploiting 178 rooms which are the international standard,
including 8 special rooms for VIP customers.There are many modern equipments in the
room and staffs serving room work 24/24h that make customers always feel satisfied and
comfortable such as :Air – conditioner, Telephone. Tea and coffee, Hair dryer, Refrigerator,
Fire alarm, Closet chest, Private bath room with bath- tub or shower, Cable
television,Television, Wireless internet provided in all room…
Beside, there are four bungalows along the way to hotel.
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