Danh sách thành viên
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Đề tài: Xử lý tình huống trong triển khai hệ thống nhận diện thương
hiệu.
Lời mở đầu
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I. Tình huống với logo
1. Giới thiệu chung Starbucks
Starbucks./""'%8["E""EK?N%8"7%L2%I"4
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2. Starbucks và sự thay đổi logo
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3. Đánh giá hiệu quả triển khai logo mới của Starbucks
a. Phản ứng của khách hàng
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b. Phản ứng của đối thủ cạnh tranh
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c. Phản ứng của các chuyên gia
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d. Lý giải của Starbucks
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e. Đánh giá của nhóm
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II. Tình huống với tên gọi của Coca cola
1. Giới thiệu chung
Coca-Cola+%, 5T% - "Y" .Coke0 . N 'K% -"5T% 5P Lx
P_adj"€?f5•%&f%mf..*T%2„kR7R"1"R%$%J%&
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K%-"["E"EK1K!"928C5*f%mf."+GR"
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2. Coca cola và thị trường Trung quốc
f%%.5N5T%2s!""o<P_dhb"T.Z%5I1Q%%I
"-%V"H%?"755T%*.} 蝌 蝌 啃 蠟 ” ?‚E"LJ8B.
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3. Ý kiến của một số khách hàng về tên gọi của Coca cola sau khi chuyển ngữ
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4. Đánh giá hiệu quả tên gọi mới của Coca - cola tại thị trường Trung Quốc
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!"5N5$8H%19X"/*.|'111•}ƒL$1Kx„
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11
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III. Tình huống với slogan của KFC
1. Giới thiệu chung về KFC
]zf+]R"%LzR*f%LRD@$]R"%L0.N'%&."%3P
5T%5$$["E"H""EK2%G.*q2D
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IP . "o1 I["E !" . @ $
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2. KFC và sự thay đổi slogan
fS7$56P]zf2;""E2.+LC'0|™R.%L•*}
*%<E$17$^L‹8""5N"6"vbP"/"%E
.T%{"Z%5C1'%P(L~R1sI7~F"% %?
.%&]zf%I6(%"o/"2 1'%Qs1<Pvb%&"E
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2.%&]zf15T%%:).)8"H%?.%I"J5T%""E7{
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12
3. Đánh giá hiệu quả slogan mới của KFC
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"'DI./"%:%4Y-D2Z%"V%1% %L^'#"1'%"*
$""'?2.%I"JZ8L$%J/"%$%%I"
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%I"J"5[I?$"E%"D""EKLR"1sB* "'D5B
../""<"Y%.:5T%|"V%}18?
]zf5T%7E"5E1K2.|zR.%L•*}+‚""oI"0?fB5
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13
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Kết luận
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14
Bản đánh giá thành viên
Họ tên Chức vụ Đánh giá Chữ kí Ghi chú
15