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CONTRIBUTIONS OF THE THESIS
Thesis topic: Training and development technical workers in Hanoi Garment and Textiles
companies
Major: Business Administration (Human Resource Management)           
Major Code: 62340404
PhD Student: Nguyen Van Thuy Anh        
Supervisor: 1. Associate Professor Ph.D. Tran Thi Thu,
2. Associate Professor Ph.D. Cao Van Sam
Theoretical and academic contributions
The thesis proposed evaluating the effectiveness of the technical workers training and
development (T&D) of companies through assessing the responding extents to job requirements
of trainees in terms of knowledge, skills, attitudes and professional development possibilities.
Proposing the “professional development possibilities” of trainees to the assessment criteria is
the new contribution of the thesis.
New conclusions and proposals from research findings
- The results from studying successful career development cases of technical workers in Hanoi
Garment and Textiles (HN G&T) companies showed that: (i) background of vocational training
and other T&D activities have positive influence to career development of workers, (ii) career
development and promotion opportunities play a motivating role to workers. Thus, T&D should
be seen as important non-monetary motivating rewards.
- The results from investigating the factors that affect the effectiveness of technical worker T&D
in HN G&T companies showed that the trainees only meet job requirements in terms of skills
and attitude, but do not meet the requirements in terms of knowledge and professional
development possibilities due to some main reasons. First, knowledge and teaching capabilities
of trainers are limited. Second, the training policies, the monetary and non-monetary rewards are
not well motivated to trainees. Third, workers are mainly trained by on-the-job methods, thus,
knowledge and skills have not been equipped basically and systematically. Fourth, companies do
not want to invest in T&D due to wondering of losing well-trained workers and not recovering
the training costs.
- Thesis suggested HN G&T companies consider technical workers T&D not only as solutions
for enhancing competitive competency and ensuring sustainable growth but also motivating


tools, therefore, change the training points of view and apply competency approaches. The new
contributions in recommendations include: improving training methods to meet professional
competency standards, using the career development activities for workers as retention and nonmonetary motivating tools, and improving the system of assessing the technical worker T&D
effectiveness. Some recommendations to relating authorities to facilitate and support the worker
T&D in HN G&T companies are also suggested.
PhD. Student
Confirmation of supervisors’ representative

Nguyễn Vân Thùy Anh

Associate Professor Trần Thị Thu



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