Trac nghiem quiz quan tri he thong thong tin

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Trắc nghiệm quiz quản trị hệ thống thông tin
Đại cương quản trị (Trường Đại học Văn Lang)

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1. which of the following jobs can be an administrative support function for a
company ?
a. Database Administrator
b. Computer Operator
c. Help Desk Administrator
d. All of them
2. this person aligns the plans and operations of IS with the strategic goals of
the organization
a. Project Manager
b. ERP Manager
c. Functional Manager
d. CIO
3. Which describes the role of a system analyst?
a. All of them
b. work with people, teams and departments to determine what the business
requirements are
c. document business process
d. translate the system requirements into an IS design
4. Which of followings is NOT a challenge in applying Information System?
a. System inability to fulfill the expectations of users.

b. Lack of resources to participate in user training.
c. People resist to change.
d. New technologies are invested to fulfill business needs
5. What roles do people play in IS?
a. People build/maintain IS
b. People use US
c. All of them
d. People run/operate IS
6. What are the three components that make up an IS?
a. People, Policies, Technology
b. People, Process, Technology
c. Hardware, System, Process

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d. People, Process, Data
7. what are some emerging roles in IT
a. data/BI analyst
b. social media specialist
c. Clould computing specialist
d. All of them
8. what are three examples of IS hardware?
a. printer, keyboard, mouse
b. server, router, cables
c. all of them
d. computer, laptop, iPad
9. An Information System (IS) is

a. a set of integrated devices that input, output, process, and store data and
information.
b. All of them
c. the system of people, data and activities that process the data and
information in an organization.
d. a set of things working together as parts of a mechanism or an
interconnecting network.
10. Describe the job of a Project Manager?
a. Lead the project, keeping it on time and within budget
b. All of them
c. work with stakeholders to solve their IT problems
d. report to upper management and the project team. Communicate
constantly
11. CFD stands for:
a. Chief Functional Director
b. Chief Function Director
c. Cross Functional Diagram
d. Cross Function Diagram
12. Natural languages (e.g., English, Vietnamese,..) are capable to explain complex
business processes.

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a. FALSE
b. TRUE

13. Companies should redesign their existing processes and develop new processes

that take advantage of the new technologies and concepts.
a. FALSE
b. TRUE

14. Which are business process diagramming tools?
a. CFD
b. BPMN
c. DFD
d. all of them

15. What is the simplest way to document a process?
a. follow people around as they do their jobs
b. make a simple list of each step in the process
c. interview stakeholders about the business objectives
d. analyze forms used in the process
16. Which represents the flow of data in the system?
a. all of them
b. CFD
c. DFD
d. BPMN
17. What is true about Business Process?
a. automation through technology helps to make business processes more
efficient and effective
b. processes are something that business go through everyday in order to
accomplish their mission
c. a business process, is a process that is focused on achieving a goal for a
business
d. all of them
18. DFD stands for:
a. Data Flow Diagram

b. Database Functional Diagram

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c. all of them
d. Database Flow Diagram
19. What are CFD used for?
a. Clarify responsibilities
b. Identify problems within process
c. Identify accountabilities
d. all of them
20. Three alternatives to business process manage are:
a. automation, BPR, people
b. automation, streamlining, BPR
c. streamlining, people, technology
d. automation, people, technology
21. The CPU can also be thought of as the of the computer?
a. User Interface
b. All of the above
c. Input Device
d. Brains
22. Which of the following is not an Operating System?
a. iOS
b. Android
c. Google
d. Windows
23. Enterprise Application Software helps businesses to:

a. Apply the best business practices for an enterprise
b. Create a common database for the organization.
c. Performs business functions.
d. All of them
24. What are the functions of the Operating System?
a. Provide the user-interface components
b. Provide a platform for developments to write software
c. Manage the hardware resources of the computer

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d. all of the above
25. What is the different between input devices and output devices?
a. Output devices allow the computer to interact with the outside world. But
input devices doesn't.
b. There is no difference
c. An output device is used to send data out of the system. An input device is
used to bring data into the system
d. One is software, the other is hardware.
26. Which type of application software help users to accomplish their job?
a. Working software
b. Utility software
c. Productivity software
d. Programming software
27. Which of the followings is not a characteristic of Open-source software?
a. Company that developed the software provides technical support
b. Source code can be reviewed

c. Community can fix bugs and add feature
d. Software is available for free
28. What does CRM system use for?
a. Manages an organization’s partners
b. Manages an organization’s environment
c. Manages an organization’s customers
d. Manages an organization’s suppliers
29. What are the advantages of Solid-State Drives over hard disks ?
a. SSD is more expensive
b. SSD is slower but more reliable
c. They use flash memory which is much faster than a traditional dish drive
d. All of the above
30. How many types of software metioned in the lecture?
a. 4
b. 5

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c. 3
d. 2
31. How many types of software metioned in the lecture?
a. 4
b. 5
c. 3
d. 2
32. What is the true about Cloud Computing?
a. Information may be stored on a remote server

b. Programs for running a company may be hosted on a remote server
c. The infrustructure for running a company's assets can be rented as needed
d. All of them
33. Which of the followings is a Cloud-based applications?
a. Windows 10
b. Microsoft Office 2016
c. Google Docs
d. None of them
34. What does the term packet mean?
a. The protocol for connecting bridges and routers
b. The fundamental unit of data transmitted over the Internet
c. An IP address
d. Primary Access Computer KbitE Test
35. What is a domain name?
a. An IP address
b. An Internet protocol
c. A human-friendly name that corresponds to an IP address
d. How packets are switched on the Web
36. What is a LAN?
a. A network that connects a group or organization in a small geographic region
b. A network that connects a firms consumers to their supply chain
c. A network that connects a group of consumers to ecommerce networks

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d. A network that connects a group or organization in a wide geographic
37. What is Cloud Computing replacing?

a. Corporate data centers
b. Expensive personal computer hardware.
c. Expensive software upgrades
d. All of the mentioned
38. What is NOT true about Extranet?
a. Prevent the access of outsiders
b. Better collaborate with other companies
c. None of them
d. A computer network for sharing information.
39. What does "SaaS" stand for?
a. none of them
b. System as a service
c. Structure as a service
d. Software as a service
40. What is the limitation of IPv4?
a. All of them
b. The lack of address space
c. The IPv4 address is not accurate anymore.
d. It's not an unique adress.
41. What does the term authentication mean?
a. Making sure data is accurate
b. Making sure that data is kept confidential, so only the owner of the data can
see it
c. all of them
d. Making sure someone using the computer is who they say they are by use of
passwords and other techniques
42. Which run on the operating system and intercepts packets as they arrive to a
computer?
a. Hardware firewalls
b. Software firewalls

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c. Both of them
43. Which of the following is not part of the information security triad?
a. Availability
b. Accessibility
c. Integrity
d. Confidentiality
44. hich of the following is NOT a way to help with password protection?
a. use the same password for multiple web sites and computer systems
b. train people on how to create a good password
c. use a complex password
d. change your password regularly
45. Which aspect of Information Security Triad shows that Information can be
accessed and modified by authorized individuals in an appropriate timeframe?
a. Accessibility
b. Availability
c. Confidentiality
d. Integrity
46. Security policies must be issued by Senior Management
a. FALSE
b. TRUE
47. Which aspect of Information Security Triad shows that data has not been altered
in an unauthorized manner?
a. Availability
b. Accessibility

c. Integrity
d. Confidentiality
48. Documents which are stored in personal computer should not be backed up
periodically
a. FALSE
b. TRUE
49. What is role-based access control?

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a. it requires at least two forms of authentication
b. it is used to encrypt user passwords
c. it is an Access Control List (ACL) that defines everyone's access
d. it is used to give users with specific characteristics (roles) different levels of
access to information
50. Just like a company, you can do things to ensure your recovery from a major
problem (like your laptop crashing). What are some things you can do?
a. all of them
b. test your backup to make sure that it works
c. perform regular backups of your data
d. store your in a safe place. If your house burns down or your computer is
stolen, storing your backup somewhere else can be beneficial
51. Which is a language that helps extract information from the database for
analysis purposes?
a. data mining
b. Python
c. C#

d. SQL
52. The goal of many IS is to transform data into… In order to generate… that can
be used for decision making
a. digital, information
b. reports, graphs
c. information, knowledge
d. knowledge, questions
53. Which is an application allowing data to be entered, modified, deleted?
a. all of them
b. Data storage
c. DBMS
d. SQL
54. What does DBMS stand for?
a. None of them
b. Database Management System
c. Dynamic Management Software

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d. Data Management System
55. Contains a subset of data warehouse information
a. database
b. data mining
c. structured data
d. data mart
56. Facts and statistics collected for reference or analysis are defined as:
a. Data

b. Information
c. Knowledge
d. Wisdom
57. Which does define the unique character of each record in database?
a. Primary Key
b. Data type
c. all of them
d. Data value
58. Data is developed when information has been aggregated and analyzed to make
decisions
a. TRUE
b. FALSE
59. Which does allow the data to be copied and stored for analysis?
a. Data warehous
b. Data storage
c. Warehouse
d. Database
60. Which of the following is NOT a data type?
a. Number
b. Date
c. Text
d. Name

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61. A strategy used to collect information about the customer’s needs in order to
develop stronger relationships is:

a. CRM System
b. ERP System
c. None of them
d. CRM
62. Ecommerce is use of the Internet and web to transact business
a. TRUE
b. FALSE
63. Which feature of eCommerce affect to personalized messages sent to
individuals or specific groups?
a. Richness
b. Global reach
c. Personalization
d. Social technology
64. Which is not digital good?
a. eBooks
b. Music tracks
c. Tables and Chairs
d. Video
65. Which is key feature of CRM defined as building customer loyalty?
a. Acquire
b. Enhance
c. Retain
66. Which of the followings can be digital goods?
a. Photos
b. all of them
c. Films
d. Software
67. Good customer relationships can determine success or failure for the business.
a. TRUE
b. FALSE

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68. Which is key feature of CRM defined as finding new customers?
a. Enhance
b. all of them
c. Acquire
d. Retain
69. Which is feature of digital goods?
a. Costs of delivery over the Internet very low
b. all of them
c. Pricing highly variable
d. Can be delivered over a digital network
70. Which is NOT benefit CRM system brings to business?
a. Analyze customer's needs
b. Integrate customer data from all over the organization
c. Consolidate and analyze data of employees
d. Provide single enterprise view of customers
71. With CRM software, company can analyze and identify trends and customer’s
needs.
a. FALSE
b. TRUE
72. Key feature of eCommerce "Ubiquity" is defined as:
a. all of them
b. Supports multi types of message such as video, audio, and text
c. Internet/Web technology available everywhere: work, home, and so on,
anytime

d. The technology works through interaction with the user
73. The technology reaches across national boundaries, around Earth is definition of
which feature of eCommerce?
a. Global reach
b. Universal standards
c. Richness
d. Ubiquity

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74. Which is type of eCommerce "thegioididong.com" defined?
a. C2C
b. all of them
c. B2C
d. B2B
75. One of benefits of disintermediation to consumer is reducing cost
a. TRUE
b. FALSE
76. Which is a software application used to analyze an organization’s data to
improve decision making?
a. eCommerce website
b. CRM system
c. BI software
d. None of them
77. Which is system of integrated software modules and a centralized database?
a. all of them
b. CRM

c. Ecommerce
d. ERP
78. We must ensure data accuracy in BI implementation.
a. TRUE
b. FALSE
79. Which is a Business Intelligence tool(s)?
a. Dashboards
b. OLAP
c. Reporting
d. all of them
80. ERP system enhances operational efficiency
a. FALSE
b. TRUE

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81. ERP implementation requires a strong and experienced team.
a. TRUE
b .FALSE
82. ERP system does not support firm-wide information for decision making
a. FALSE
b. TRUE
83. Which is an issue of ERP implementation?
a. all of them
b. After ERP implementation, it is possible that a company may have to replace
many people
c.E RP software is very complex and the business process also changes quickly

d. Most companies underestimate the complexity of ERP implementation
84. Companies need information to support management to make the right
business decisions
a. TRUE
b. FALSE
85. Which is an INCORRECT statement?
a. ERP system enables sharing data through business processes
b. ERP system contributes to build fluent information pipepline in organization
c. In ERP system, data is collected from many divisions of firm
d. ERP is a system of separated modules
86. Which is an IS development life cycle?
a. Waterfall
b. Agile
c. all of them
d. Spiral
87. An information system may require many projects for completion
a. TRUE
b. FALSE
88. Which role focuses on business needs?

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a. Technical Manager
b. Project Manager
c.a ll of them
d. Business Manager
89. We don't need to balance three viewpoints in a project.

a. TRUE
b. FALSE
90. Which role focuses on Resources viewpoint?
a. all of them
b. Business Manager
c. Project Manager
d. Technical Manager
91. Which viewpoint focuses on delivering the project on-time and within budget?
a. Resources viewpoint
b. None of them
c. Quality viewpoint
d. Business viewpoint
92. Three viewpoints of an information system project are:
a. Business, Resources, Quality

b. Business, Technology, Quality
c. People, Process, Technology
d. all of them
93. Who mostly are senior managers and have right to make important decisions of
project?
a. Decision Board
b. all of them
c. Directors
d. End users
94. Which phase of Information System Development defines current problems and
high level needs?
a. System implementation

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b. Problem Recognization
c. System maintenance
d. System architecture and design
95. Which viewpoint focuses on results and business values of the solution?
a. Resources viewpoint
b. None of them
c. Quality viewpoint
d. Business viewpoint
96. The main factor required for ERP implementation is collaboration skills
a. FALSE
b. TRUE
97. When using Cloud computing services, your information is stored on someone
else’s computer. What are you most concerned about?
a. Accessability
b. Expensive fee
c. Security
d. Nothing to worry about

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