HỆ THỐNG ERP VÀ ỨNG DỤNG TRONG NGÂN HÀNG VÀ CÁC CÔNG TY TÀI CHÍNH TẠI VIỆT NAM

1

THẠC SĨ TÀI CHÍNH - NGÂN HÀNG - BẢO HIỂM
(VIỆT NAM VÀ ĐÔNG NAM Á)
ĐỀ TÀI

HỆ THỐNG ERP VÀ ỨNG DỤNG TRONG NGÂN HÀNG
VÀ CÁC CÔNG TY TÀI CHÍNH TẠI VIỆT NAM


Giáo viên hướng dẫn: TS. Đào Đình Khả

Hà nội 09/2013






 !
 !
"#$%&
DANH SÁCH HỌC VIÊN NHÓM 7 – LỚP FBA5
DANH SÁCH HỌC VIÊN NHÓM 7 – LỚP FBA5
2
'()*+,-./012343/567.8- 
'()*+,-./012343/567.8- 
'()*9:123;.<=>- 
'()*9:123;.<=>- 
'()*+,-.-?@AB12346CD$CE-FGHG-DIJ@
'()*+,-.-?@AB12346CD$CE-FGHG-DIJ@

NỘI DUNG CHÍNH
3
1-D<KD2DKD3C
1-D<KD2DKD3C
.-123C G--L-M N(O6P C!Q N&G-
-NGR'9-8S6<0B8TU-OSN?V<
'9-8Q$CEB-NGR-RW
.-123C G--L-M N(O6P C!Q N&G-
-NGR'9-8S6<0B8TU-OSN?V<
'9-8Q$CEB-NGR-RW
'B-NGR-HX*@&-BS<>T-FS
Q$CESQ$CE-X@SN#/Q$CE
K$YZ-S
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Q$CESQ$CE-X@SN#/Q$CE
K$YZ-S
Q$CELSQ$CEQ.@BSQ$CE>
KAS-D6[N)SQ$CEHB\//
Q$CELSQ$CEQ.@BSQ$CE>
KAS-D6[N)SQ$CEHB\//
123
123
CHƯƠNG 1
+,-./0.-123
+,-./0.-123
4
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 ! "#$%$&'(
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8946+%%%-9
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   2 3 '
:'96 &''9(-  - 696
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CHƯƠNG 1
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G-K30123-!-#-(].8
5
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^_N?B<0'567->
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CD9E;)'
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CD9E;)'
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9LME
B9E;)'F-GHI-J(K-*
9LME
.BNO*P9EP7)3Q9B)Q'
<RMS'KBFO$
.BNO*P9EP7)3Q9B)Q'
<RMS'KBFO$
B-:567'/.-123
B-:567'/.-123
T)     9U  B
V6H'WF)FX(FOYD
T)     9U  B
V6H'WF)FX(FOYD

GZFYD@QS[%C2
9EDFOJ3
GZFYD@QS[%C2
9EDFOJ3
GZ '  FJ CB Y D 
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>C2J2;)]'C2G
GZ '  FJ CB Y D 
;)<9=>4>?FOD\
>C2J2;)]'C2G
> (] ^J 2 H"  .H- H- H
F'  D @ )96 B]
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F'  D @ )96 B]
$
CHƯƠNG 1
`<67'/.-123-B>/'9-8F 
`<67'/.-123-B>/'9-8F 
6
'BQ8-:@6N(OYBN#[)*B<>.123-(]8!9-8YBN#[BQ8-:@6N?V<<>99/.N(O[/
$H,-Ba/B/ZN0C!QN&B-NG.</78
'BQ8-:@6N(OYBN#[)*B<>.123-(]8!9-8YBN#[BQ8-:@6N?V<<>99/.N(O[/
$H,-Ba/B/ZN0C!QN&B-NG.</78
$CE>KA.Q$)*V<Ka<Y&<O<CEBQ8-:Q$CE>KA/TC()S$<FQ$CENX-]$-?BKKW-/CL-.-T
C()
$CE>KA.Q$)*V<Ka<Y&<O<CEBQ8-:Q$CE>KA/TC()S$<FQ$CENX-]$-?BKKW-/CL-.-T
C()
b.Q$K$YZ-*+V<B'9-8L6/CHcM8&-@d.Q$
b.Q$K$YZ-*+V<B'9-8L6/CHcM8&-@d.Q$

'$e&Q$CE-X@*'<d<B'9-8-D6[-X@FYB/YBN#N(O5-X@-(S$/C(NGNX-]-b.Q$
K$YZ-
'$e&Q$CE-X@*'<d<B'9-8-D6[-X@FYB/YBN#N(O5-X@-(S$/C(NGNX-]-b.Q$
K$YZ-
'9-B@&-BFYB)*+$H,-MKKW-SV<>/!@?KB-/BHGQ$CEZ<@?-TFYBB-@$
'9-B@&-BFYB)*+$H,-MKKW-SV<>/!@?KB-/BHGQ$CEZ<@?-TFYBB-@$
&<L-9eQ$-#NBeL8*V<Q$-#N(BQ8&-N#6A-!)KfWN8NR-9e
&<L-9eQ$-#NBeL8*V<Q$-#N(BQ8&-N#6A-!)KfWN8NR-9e
CHƯƠNG 1
7
gOF/.Kh67.-123-.<
gOF/.Kh67.-123-.<
CHƯƠNG 2
9:123;.<=>
9:123;.<=>
8
$CEQ.@Bi'2jS<>T/NBB.b
-NG-9Q$CER
$CEQ.@Bi'2jS<>T/NBB.b
-NG-9Q$CER
i2K@DD-jS$CEQ.Z<
ik2jS$CEBil3j
i2K@DD-jS$CEQ.Z<
ik2jS$CEBil3j
CHƯƠNG 2
9:123;.<=>
9:123;.<=>
YNO(]9B)
YNO(]9B)
TB]A>

TB]A>
9
CHƯƠNG 2
mno'p3'`'3qr123'stugvwxJwy'`'sz^w+ `''{+qy+
mno'p3'`'3qr123'stugvwxJwy'`'sz^w+ `''{+qy+
10
^E 4_ F) @ CB ;)< 9=  Y D ;)< 9=  
B>4>-4'`
a)< 9= G2 b   > 4>- a)< 9= 2 (< ]
Fc-a)<9=)'(_
a)<9=^J(K!9L-a)<9=V22(<
3W
IdCM92 4> ' * CB]
B 9e V6 H'- 6 6)- 6
f6'(gW
CHƯƠNG 2
`<67.-123-DN
`<67.-123-DN
11
CHƯƠNG 3
|+}+2x~ x•`1234stg1tugvyx'o
wxJwzx+qy+x1xJ
|+}+2x~ x•`1234stg1tugvyx'o
wxJwzx+qy+x1xJ
12
f2>3)h'"K-`iS
N-2<<)-2<<<-a)<9=^J(-2(<]Fc-j)
fOb8kBF\M'24>\F>;)<9=2)3C2;)<9=2(<C]FO92hlf2
<YDJi2b-m)(]9B)2B]
8MFC2J4NbC2)34Q)bDCDF39O

\F>h'^J2
CHƯƠNG 3
6CD$CE-FGHGig'Jj/gOFNDC
6CD$CE-FGHGig'Jj/gOFNDC
13
'$€<>.8N0WC!.SC!Q_-•/,S-NW<>.+gC-->R6CD$CE-FGHG
CHƯƠNG 3
'B<>.6CD$CE-FGHG
'B<>.6CD$CE-FGHG
JX€3>.F
JX€3>.F
(2)
Quản lý công nợ (AP)
J B  ;)< 9=  O  ;)'
;)< 9=  2 ) 3l  M' FL
)' 2- M' FL  bl  <
'   2 ) 3 C2 ;)< 9=
OF`(g
(2)
Quản lý công nợ (AP)
J B  ;)< 9=  O  ;)'
;)< 9=  2 ) 3l  M' FL
)' 2- M' FL  bl  <
'   2 ) 3 C2 ;)< 9=
OF`(g
(3)
Quản lý tài sản, thiết bị (FA)
JB ;)<9=O;)';)<9=
2)3lM'FL)'2-M'
FLbl<'2)

3C2;)<9=OF`(g
(3)
Quản lý tài sản, thiết bị (FA)
JB ;)<9=O;)';)<9=
2)3lM'FL)'2-M'
FLbl<'2)
3C2;)<9=OF`(g
VnW
k‚B-‚O<i+gj
JB8fMYSa)<9=B
]2<-;)<9=9c-;)<
9=9\*B(N-7o9=4k
m K * p N O @ (N 
*-;)< 9=J(-)34
g
VnW
k‚B-‚O<i+gj
JB8fMYSa)<9=B
]2<-;)<9=9c-;)<
9=9\*B(N-7o9=4k
m K * p N O @ (N 
*-;)< 9=J(-)34
g
14
CHƯƠNG 3
k)NX9:$CE-FGHG-DIJ@
k)NX9:$CE-FGHG-DIJ@
15
afG^H  qZ r mQ 9B)>
9F]C'c

8Q'  J B M (K ) * C2  @'
s('(MC2)Q9B)-F`Z*
BZ''
^ZrM)C3(J)**
C@BCD(-@FMUO
>4>C2(2b
TB]RM<SKF>M');)
5mm(]9B)@(ND9E(N
')c2(<7JKL4<A
'22(<g
CHƯƠNG 3
^_N?.-$CE-FGHG-DIH@
^_N?.-$CE-FGHG-DIH@
16
+V<>6ƒ6-/.Q$CES-D6[9
/.'Z<N(OKC.-‚O</.<>T„
e!/C!BHBB-F
+V<>6ƒ6-/.Q$CES-D6[9
/.'Z<N(OKC.-‚O</.<>T„
e!/C!BHBB-F
…NWSBHGQ$CEW-?-D6[N(OKC.-‚O<
/WBHBBZ-SFYBZ-S@#<-]Z-
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CHƯƠNG 3
4. Đánh giá việc triển khai ERP rộng rãi trên toàn hệ thống ViettinBank
4. Đánh giá việc triển khai ERP rộng rãi trên toàn hệ thống ViettinBank
17
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x64(6yyy$96C6(4'$$C
18
Electronic
Banking
ATM
Head Oce
Branch
Bankingg
Branch 1
Branch 2
Branch 3
Branch 4
Branch 5
Branch 6
Branch n
19
POS Terminal and Cash Dispenser
POS Terminal
Connected to Cash
dispenser
20
21
ERP with OLTP and OLAP Client Server using Data Warehouse
OLTP
Server
OLTP
Applications
Operations
Database
Server

Operations
Database
First Tier
Second Tier
Third Tier
User Presentation
Layer
Application Layer
Database Layer
OLAP
Server
OLAP
Applications
Data
Warehouse
Server
Data
Warehouse
22