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1
ADMINISTERING
MICROSOFT
WINDOWS SERVER
2003
Chapter 2
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 2
CHAPTER OVERVIEW

Manage a Windows Server 2003 system using
MMC

Access a remote computer using an MMC
console

Configure a server to enable Remote Desktop for
Administration

Enable a computer to accept requests for Remote
Assistance
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 3
MICROSOFT MANAGEMENT CONSOLE
(MMC)

Console shell with snap-in (mmc.exe)

Stand-alone

Extension
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 4
MICROSOF T MANAGEMENT CONSOLE


MODES
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 5
SET TING CONSOLE MODE OPTIONS

Dictate what users can do to the console.

Do not dictate what users can do with the console.
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 6
MICROSOF T MANAGEMENT CONSOLE
(MMC)
Scope Pane &
Console Tree
Details Pane
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 7
USING THE MMC INTERFACE
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 8
USING MMC MENUS
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 9
CREATING CUSTOMIZED MMC
CONSOLES

Combines one or more snap-ins or parts of
snap-ins in a single console

Eliminates the need to switch between different
programs or individual consoles
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 10
CREATING A TASKPAD
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 11
CONNECTING MMC TO REMOTE

COMPUTERS

Redirecting an MMC snap-in

Creating a remote console
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 12
MANAGING SERVERS WITH REMOTE
DESKTOP FOR ADMINISTRATION

Uses Terminal Services

Allows two concurrent connections

Enables server to be managed “as if you are
there”
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 13

Access the System Properties page

Start | Control Panel | System

Start | My Computer

Right-mouse button click

Properties
ENABLING AND CONFIGURING THE
REMOTE DESKTOP SERVER
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 14
INSTALLING AND CONFIGURING

REMOTE DESKTOP CONNECTION

The Windows Server 2003 distribution CD

The Systemroot\System32\Clients\Tsclient\Win32
folder
Remote Desktop Connection client software can be
installed from the following locations:
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 15
CONFIGURING REMOTE DESKTOP
CLIENT

Start

All Programs

Accessories

Communications

Remote Desktop Connection
General
Host Profile
Display Resolution
Local Resources Redirection
Audio
Disk Drive
Printers
Serial ports
Programs Execution

Experience
Performance Optimizer
Authentication Security
TLS, PKI (Smartcard)
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 16
TERMINAL SERVICES
TROUBLESHOOTING

Terminal Services uses TCP and UDP port
number 3389.

Users must belong to the Administrators or
Remote Desktop Users group.
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 17
SECURING REMOTE DESKTOP

Change the default RDP port 3389

HKEY_LOCAL_MACHINE\

System\

CurrentControlSet\

Control\TerminalServer\WinStations\RDP-Tcp\PortNumber
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 18
CONFIGURE TERMINAL SERVICES
General
Session Layer Security
Encryption Level

Authentication
Logon Credential Settings
User Name, Password and Domain
Sessions
Time-out and Reconnection
Environment
Programs Execution
Remote Control
Session Shadowing
Client Settings
Override Client Resource Redirection
Network Adapter
Connection Management
Permissions
User Authorization
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 19
USING REMOTE ASSISTANCE

Allows users to request help from experts.

Experts can view or interact with a user’s session.

Users must issue an invitation to the expert.
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 20
ENABLING REMOTE ASSISTANCE

Using Control Panel

Using Group Policy
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 21

CREATING AN INVITATION
Microsoft Windows Messenger uses port 1863
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 22
SECURING REMOTE ASSISTANCE

Client can break a Remote Assistance session by
pressing Esc.

The user must be present to accept a Remote
Assistance session.

Passwords for invitations should be
communicated by a different means than the
invitation itself.

Invitations should be issued for as short a period
of time as possible.
Chapter 2: ADMINISTERING MICROSOFT WINDOWS SERVER 2003 23
SUMMARY

MMC is the primary system administration tool for
Windows Server 2003.

MMC can be used to manage remote systems by the
redirection of a snap-in.

Remote Desktop for Administration allows for the same
administration of a server from a remote location as if the
administrator were logged on to the local console
interactively.


Remote Assistance is a tool that enables users to
request assistance from an expert, who can then connect
to the user’s computer and either view the user’s actions
or take over operation of the system.

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