Kỹ năng đặt câu hỏi (questioning skill) pot

What is a skill that young people
should learn in order to succeed
in the future?
Trần Thị Thùy Hương
09120038

Introduction
If you want to succeed
You need study well
If you want to study well
You must ask question

Contents
•
Aims of questioning
•
Types of questions
•
Effective questioning skills

Contents
Aims of questioning
•
Types of questions
•
Effective questioning skills

•
Learning:
- Initiating thinking

- Leading thinking
- Orienting thinking
Appearance of good ideas
Aims of questioning

Aims of questioning
•
Avoiding misunderstandings:
Clarifying the information
- Defining the problem (What?)
- Defining the cause (Why?)
- Collection necessary information (When?
Where? Who? Which? )
Find out resolution

•
Relationship building:
- Seeking agreement
- To persuade people
Creating a friendly environment
Aims of questioning

Contents
•
Aims of questioning
Types of questions
•
Effective questioning skills

Types of questions

Open/Closed
questions
Extending
questions
Leading
questions
Inspiring
questions

Open questions
 Developing an open
conversation
•
Finding out more
details
•
Finding out the other
person's opinion

where?
who?
How?
why?
What?
When?

Closed questions
•
Testing your
understanding, or the

other person's
•
Concluding a discussion
or making a decision

Open/Closed questions
•
Longer answer
•
Begin with “what,
why, how”
•
Active
•
Need more clearly
information
•
Expend idea
•
Short answer
•
Not begin with “what,
why, how”
•
Passive
•
Have clearly
information
•
Not expend idea

Open question Closed question

Examples

What happened in the meeting?

When is the delivery going to be
made?

Which are need more attention?

Do you need help?

Can you send this report by
tomorrow?

Are you happy with the service
from your bank?
Open
Closed

Extending questions
•
Finding more details
•
Needing clarification
•
Wanting to prevent misunderstanding

How to usage

•
Using open questions
•
Using “exactly” to add precision

•
What do you need to make this project
move forward?
•
When is it exactly going to be ready?
•
What exactly do you mean by unlimited
usage?
•
What do you mean by ‘no one showed
up’?
Examples

Leading question
•
Wanting to lead the other
person in a direction of
your choice
•
Good for getting answers
you want while allowing
freedom of choice

•
Show personal preference

•
Phrase question to get a “yes”
•
Assume something as fact without
questioning it
•
Give two choices preferred by you
How to usage

Personal
preference
I think it is a great color, don’t you
think?
Getting
to yes
Shall we all agree to this Action?
Assume
facts
Choices
How bad was his speech?
You can either get the advanced
version at a cost, or get the simpler but
cheaper version?
Examples

Inspiring question
•
Useful for motivational speak
•
Good for coaching

•
“Would it not be [ something positive]…”
•
“Isn’t it [something positive]…”
How to usage

•
Would it not be wonderful if you could get
a degree in this subject?
•
Isn’t this a lovely color?
•
Doesn’t it fit beautifully?
•
Wouldn’t we love to be the market leader
in this area?
Examples

Contents
•
Aims of questioning
•
Types of questions
Effective questioning skills

Effective questioning skills
•
Defining the goal before you ask question
•

Preparing question
•
Not have a fixed idea about some question
•
Patience
•
Avoiding asking too much
•
Asking brief and clearly
•
Linking answers
•
Not interrupt word