Thực trạng chất lượng sản phẩm dệt may của các doanh nghiệp trong Tập đoàn Dệt May Việt Nam

Website: Email : Tel : 0918.775.368
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MỤC LỤC
LỜI MỞ ĐẦU.........................................................................................3
NỘI DUNG............................................................................................. 4
1. CƠ SỞ LÝ LUẬN VỀ CHẤT LƯỢNG SẢN PHẨM..........................4


 !"#"$%&'
(&)*%&+
,-."/
1.5.1. Những nhân tố môi trường bên ngoài......................................13
011)$2//3
0114)5
0)1"6/7628&9:
;/<=>?2/%&>-&
 @ A8<BC6
1.5.2. Các nhân tố bên trong doanh nghiệp.......................................15
DE&8"6)8F8&
A @G/74<:G%&F8&

H I !-J I%&
F8&
0)1"6KJ>?%&F8&L
2. THỰC TRẠNG CHẤT LƯỢNG SẢN PHẨM DỆT MAY CỦA CÁC
DOANH NGHIỆP THUỘC TẬP ĐOÀN DỆT MAY VIỆT NAM LÀ
MỘT SỐ GIẢI PHÁP NÂNG CAO CHẤT LƯỢNG SẢN PHẨM......17
0E)MF&%&F8&
60I"8!F&(H&'
Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368

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2.1.1. Đánh giá khái quát thực trạng chất lượng sản phẩm...............17
(!N2> @0I"8!OP&(H&'
F&(H&Q8RST
U++V+++U
0E)MF&%&F8&
60IW8!OP&(H&+
2.1.2. Các giải pháp các doanh nghiệp thuộc Tập đoàn dệt may Việt
Nam đã áp dụng để nâng cao chất lượng sản phẩm..........................27
"CFX"$,&8F
&'
Y<"$%&,&8
F&U
2.1.3. Đánh giá chất lượng sản phẩm dệt may ..................................30
HZ!E"M"+
[M/ !,
P6-,&8F&M
F8&60I"8!F&(H&
2.2.1. Mục tiêu chất lượng sản phẩm trong những năm tới của các
doanh nghiệp thuộc Tập đoàn dệt may Việt Nam...............................35
2.2.2. Một số giải pháp nâng cao chất lượng sản phẩm dệt may tại
các doanh nghiệp thuộc Tập đoàn dệt may Việt Nam........................35
KẾT LUẬN...........................................................................................37
DANH MỤC TÀI LIỆU THAM KHẢO.............................................38
Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368
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LỜI MỞ ĐẦU
08!8"&!B3)$/%&>&>-/
"MD4\"CJ)]>-&"M"-"6)$

2/&8"@E"5-.\&6I@2/[6I
2:M8"@283/I&G 3!E
28&92^I!*_83G;6&& !84
)5/3"M</);.IFX/M)&%&
`3<`F8&D!76I%&/3<(H&4
.Ma%&8!8<"#72_&!! =
J%&KJ;M/3bc0Td<9)!8;MZ&
>-&"C")e7f<M)&).2-;"G
).!:XM)&"gE%&F8&
[->?"7/"/!6KJ<6
:X<6;"$EX(h2=M)&
%&F8&F&&!V<< !5&
0)8"G<:!/->&)9>/"4E
iM !)$%&F8&F&(H&2j
"4"8! h2=M)&%&F8&)8B
/8!8"QM; !_;(
H&,I !2j"4"1)4)5/3
&2:";!68!<""%JA<
"k<"J"92^I<!!"68C%&2!
(1/"8)9.2,l/2/<B"/
,-
0lZ?F8)<QB9"@!VmThực trạng chất lượng sản
phẩm dệt may của các doanh nghiệp trong Tập đoàn Dệt May Việt Nam”
!"@!"@%&1
Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368
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NỘI DUNG
1. CƠ SỞ LÝ LUẬN VỀ CHẤT LƯỢNG SẢN PHẨM
1.1. Khái niệm chất lượng sản phẩm

"CB l,<!&"\
FXK7/ !):FX]!)86-h)8
78!6M)n))6 !JM<
K6F2^I<2/ !BC6
O8=JM"G&G)@>&2& @
P`2"@GZ;.28&9]
>/ZX< X"4)8E/WJ)Z
G"62& !nQ8X< XBo2F8&!
F8&G$"&)&Z>& @Bl
5B<5Fn<l&l"*f%&4)5
 p&BlV"
7.6="#)%&"Gp&!
"iq& 3-6=Z=%&
0<G$G@6=Z=
2:";Fn"&8
 0Q8>&%&!BV!
E8!8 !n%&6 36I
8#<>"CB"4)3
rl5FnV!En%&
 3X"=\FX%&5Fn
H!&5&5G"/K7&8iV
<F4 X&27 !=7f)&"$"M"J
Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368
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M1_7&8iZ2=&M&V
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8!mGx<G=Z=&8
1.2. Các chỉ tiêu phản ánh chất lượng sản phẩm
"":>&<:-
2/o2^IX$(3`X$ &)*%&G
Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368
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)8"!2&(1 I"
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
HZiV
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HG!"#)86=B"4JAFX%/

%&">"47.2/ I<!
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Z"2A! 715Q8"_/2/
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"=<"@2\FX !/"678Fe>"40K9!6/-
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o Độ tin cậy của sản phẩmVW6I"8!6)8Z/
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F8&G2AF)1 !)$4)51v
oĐộ an toàn của sản phẩm:Z&8!)8\FX< I
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Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368
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1.3. Các yêu cầu và đặc điểm của chất lượng sản phẩm
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Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368
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Website: Email : Tel : 0918.775.368
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Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368
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"%&9.J&8;|. IG6=&8
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2AM)&%&F8&

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Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368
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4=" !8A</2iE8B<AF8&
 !I<);."G"782/-8M=
)8F8& !BC6<M8"6E)$8`F8&v

H,&8*_85Fn/2"5
& !JE2\FXF8F8&HGM8
85FnZ; !"J&;<""%;
S8n"G!Z=!X%& B !
"&M885|. I<"C !:!/-
>&)9-6"- 3F8& !5Fnv
H,&8!>&)9A2AX
<AF8& !AI<);."G"782/-
8M=)8F8& !BC6<M8"6E)$8
`F8&H5"78<F)1 !,&8<F8&
<%.Z<5&8"6<5Fn !8!BC:4"@
"Z=/EO8&A2AM)&<
)$4)5<.)6B<M8 ! !IK"48
5&8"6<5Fn8C 3=?<%.
ZGiA !-n!H!3A, !>/
Z "@BC6v
Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368

0GM,&8!;.>&)98 "
M>)16I<&82/ !.)6)&8"K;M
>-/%&F8&(H&G?q&"/
,&82AM)&<2j"4 4/%&!8(
H& !JM2/%&"3)4)5/3
1.5. Các nhân tố ảnh hưởng đến chất lượng sản phẩm
"M8)&)88!762}%&B2
F8&%&F8&<7g"l2,/2/32,
KJ&g I)$2&>)1B<,- !
Fn4"6%&)@,-6
:)52F8&78! !Z,-7)8%&F8&

,-!G->&#a)!76 3&<M8)&
"6K"/F8F8&B)&
1.5.1. Những nhân tố môi trường bên ngoài
1.5.1.1. Tình hình phát triển kinh tế thế giới
r38!8 3E&&6I !8@2//3
%&9>-&o"MEF8;M>-/v
SE)$&G%&/7628&9o:<"#7!
E)$%&::"C&"K@Fh !"*
fF8&G2A=Jv
M)&&gn 3E7C88!%&4)5(&)*%&
/ @A"&).!!"
1.5.1.2. Tình hình thị trường
W,!,->&)9<!B"$<M8E_"4
38E)$SG$iM2
G"J"Z8"%&2!r3)$ !
8!X6%/ !8"#"$ !B3
Ph¹m ThÞ Thu – Líp QTKD Tæng Hîp 48D
Website: Email : Tel : 0918.775.368

I"6%&)4)5H!8_"&FM !
&"K&!8!"$=J245"*f
!!&8%&2!
1.5.1.3. Trình độ tiến bộ khoa học công nghệ
0/7628&9:M8)&2A2:l,&8
0"6%&/7628&9:!2:3M<
5"G!B)&:G6= 3Z
2/o2^I!!8!<J8C5
Fn!!-;
1.5.1.4. Cơ chế, chính sách quản lý kinh tế của các quốc gia
;/>?2/M8:)5I8"J

</2/HGhM8)&JN_"F8&
,&8:>&;/2/2=M
)&<7g76F8&,&8=E%M8)8
/P#2;/>?2/*!:)5!
M<:7]<"78>@8F8&B"<
/,&8 !78 5Fn)8q
E"78
1.5.1.5. Các yêu cầu về văn hoá, xã hội
HZ @ A8<"M8"J<BC6 !IX)@-<G
>QFnG.)E/36=%&
<"i5G./:>&>"47g76`
8CZ"*fn 3)@-< A8<
"M8"J<BC6%&6"iBC6HZ"#=
8C8!76Z,/G2:.3
=%&BC6
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1.5.2. Các nhân tố bên trong doanh nghiệp
1.5.2.1. Lực lượng lao động trong doanh nghiệp
2:8C2!78!!*
8C2!7)8F8&85!
,-)E/M8)& !>/"4"/n 3
:85_F8&"M&8);.
=X63 !8)1"6:<&@<2
<?J) !-Z&9!
 !76I)8F8&HAE !%&"6h&8
"6<Z)4=,E"#)&)8`F8&G
"6,g8!F"/1!M8)&
1.5.2.2. Khả năng về máy móc thiết bị, công nghệ hiện có của doanh

nghiệp
P`F8&/!8M"6)8Z"@2B"4
@:0)1"6"M @G/74 !>)1:
%&F8&.)3"/<"#7Z
F8&E"68&8<GF,@B!8M;:
</74%&F8& !2A7-)=-G/74<
;B.3"/ 8M"6<
%&F8&
1.5.2.3. Nguyên vật liệu và hệ thống cung ứng nguyên vật liệu của doanh
nghiệp
H I!6)8Z/-" !8!
!1!6=W#"$ ! I
.)E/"/P`8M I
2&a1!Z"#=2&0="i
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