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<span class="text_page_counter">Trang 1</span><div class="page_container" data-page="1">
<b>TRUONG DAI HQC DAN LAP THANG LONG </b>
<b><small>Don vi thuc tao </small></b>
<b>HD ten : KHDC ANH TUAN </b>
MSV <b>: A06025 Lep • GE16A </b>
<b>Hi Nth - 3/2008 </b>
</div><span class="text_page_counter">Trang 2</span><div class="page_container" data-page="2">Su lc* Viet Nam gia nhip WTO yho thing 11/2006 vire D thei co 'tog ding thai'<sub>cling la thich thirc to Ion vii moi tinh vac tong &sin </sub><sub>kinh tallith </sub>
nut thuong mai, <sub>dich Ira, du lich phat trien nhanh chong,Nginh 4n tai </sub><sub>hang Wei </sub><sub>cling </sub>
co nhOng bunrc tang tnreng manh
Dupe su cho phip caa nhi trudng va Ban lanh dao Cong ty doi ly vin tai
qua to pia bk, etn <sub>co co hei dupe quan sat ya tim hieu, nghien ctiu ve </sub>
Ong ty met each <sub>tag </sub><sub>quit this, voi phong each lam viec ran tinh co trach </sub> nhiem, nghiep vy cao cria can he cling ty bet hop yid vibe niim bit Su phat trim new cang mash cna nen kinh to di ginp ding ty hoot ding met each 05 hien mOt Oka gian thug tap 14i Cong ty dai ly vin tai quic to phis bic, voi thu du <i>ban </i>than cling vii su chi It ntribt tinh cga can can 1,0 cling ty, <i><sub>em da </sub></i> dugc too didu IciOn am <sub>bit duoc cad host dOng that tide hoan thanh boo cao </sub>
Mug hop nay Elk boo coo thus rep Gila cm <i><sub>dila </sub></i><sub>ten nhang the/mg tin 4 95 libu </sub> boo cao kit qua host ding time ticha Cong ty dai ly yin tai quit to phis bac.
BS° cao thgc tap <sub>gem 3 </sub><sub>phan: </sub>
PHAN I : Gibi [hien chung 4 &Mg ty van tai <sub>quit </sub><sub>to phis </sub> PHAN 11: mac tang sin xuit kinh doanh.
PHAN HI:Phuong hurling 4 bien phap nham nang cao hieu qua host dOng kinh doanh cum <sub>tang ty. </sub>
</div><span class="text_page_counter">Trang 3</span><div class="page_container" data-page="3"><small>PHAN I </small>
<small>G101 THIEU CHUNG VE CONG </small><sub>TT </sub><sub>VAN TAI QUOC TE PHIA BAC </sub>
<small>1-6161 THIEU VE CONG TY </small>
<small>I.Ten, dja chi, s6 din thoai cult sang ty. </small>
<small>Ten: GONG TY DAI It VAN TAI QUOC T€ PHIA </small><sub>BAC </sub>
<small>Ten tigng anh giao dich: NORTHERN FREIGHT COMPANY. Ten giao dick didn tin: Northern freight. </small>
<small>Dia chi: SO 25 Dien Bien Phu, Quan Hang Bang, </small>
<small>Fax </small> <sub>:844-31-551502 </sub>
2Sy<sub>hinh thanh va phit hien clia ding ty did 19 in hii </sub><sub>qv& to </sub><sub>phia bite. </sub>
<small>Can dr vAo nhu cam phat then cala nganh hang hid vat can cu vao nghT dinh so 239/4BDBT ngay 29/6/1992 quy dinh chin nang, quygn nghia vi co </small>
<small>True thuijc dai 19 hang hai Vitt Nam. </small>
<small>Cling ty dai 19 van tai TN& le phia bac IA don vi two thuac Dgi 19 hang hat Viet Nam co to each ph/1p than thy° hien hach tab kith to theo phan cap ciet tong </small><sub>giam </sub><sub>doe 4i </sub><sub>19 hang hAi Viet Nam, Quay and tai khoin tai </sub> <small>ngan hang, </small><i><small>duvc </small></i><sub>sir dung con dau rieng.C6ng ty do try ser chinh tai 25 Dian </sub>
<small>Bien PhU, club Ngo Quydn, thanh pho HE Meng. </small>
<small>Warn vu ciia cams tv dai It van tii </small><sub>avec a </sub><b><sub>Dhia bit : </sub></b>
<small>LTA chirp thyc hian dai 19 In tai, nhon sy u9 than caa chit hang va </small>cua
<small>cat cang ty dai 19 van Hi nude ngoai lam dog vide Si 19 van tai </small><i><sub>Qua </sub></i><sub>hang dr </sub> <small>cue </small><i>den </i><sub>dm, trong ca co tee 654 vies kit tap &la dog tee van tad da phuong they. </sub>
</div><span class="text_page_counter">Trang 4</span><div class="page_container" data-page="4">2.Nhan tHr that dm kw chil tau chuyen cho hang container theo tuyin, lam dai lyr theo yeu eau vita chit tau trong de cha
khau to Viet Nam di.
3.76 chic va thyc hien can dich vu hang hai 4.Lam dai IY hang qua canh Viet Nam.
5.Thac hien kinh doanh
&am thc hang hai Viet Nam.
6.Thac hien the linh vac kinh doanh khai thk khi can thief va dupe cec co quan c6 them quyen cho !thou.
Northern freight chit
Ban (Nippon yusen kaishen) von the ding vie° la: Dai <sub>19 </sub><sub>tau hien - Dai ly giao </sub> then -Dal 19 In tai va dgi dien hang tau di giao hang, kY ket hap thug [hue Mu, Ivy khoang von cat chit hang Viet Nam co hang hoa keit di cec mrerc lien the gieri cha yeu trong linh vac van Hi container, chap ben the san phern In tai dm hang.
Vbi <sub>phucmg chain phut vu khich hang </sub>
dai ly <sub>nuoc ngoaLIChei luong hang hoe do Northern freight thtrc hien Ong </sub>
<i>viec dai ly van tai tir </i>
nguerc Iai vao khoang 1300 teus va 3800 chin.Doanh thu ink tinh khoang 2800 trieu ding.
Hong then lam dal ly cho NYK INK hie034 teus xuel 572 teus nhep, hoe hang than duoc 22000 USD.Dei ngt1 can be va be may th dupe be al
<small>3 </small>
</div><span class="text_page_counter">Trang 5</span><div class="page_container" data-page="5">I. Northern freight da kinh doanh dal IY in tai mat each thoc thu, co khach hang, co tin nhiem cua thi tmang <sub>mien </sub><sub>Bic Viet Nam </sub><sub>vi antic 4, an </sub> doanh thu an djnh du trang trai vit co Hi.
<i>2. BO may da dug° bo tri lit thich hop va van hanh </i><sub>t6LVi </sub><sub>vay khong </sub>
an pho thuac vao VOSA Hai "thong Min ma can cho Northern freight Mob khoi kinh doanh can VOSA Hai Phang
earn tee - Tang Om dac quyat <sub>djnh. </sub>
Northern freight bat deu hash town riling tore <sub>thu0a tong </sub><sub>VOSA tt ngiry </sub> 1/1/1996.
3.Tinh hinh sprat loo gong tgi tong ty <sub>in tai qu6e </sub>
djnh dm tong eve <sub>hang hai ViH Narn.SO luting lao clang cem cling ty la 37 </sub>
ngubi.Khi
Den nay tong ty da den di van <sub>hog </sub><sub>Ong an djnh nen so luting lao dOng </sub>
cat giam nhieu
thy nen hien nay s6 luvng <sub>lao Meng can tong ty kha ft thong hien qui tong </sub>
viec dot duos
Co the ve phan Ito lao clang nhu sau: Phang NYK :8 ngueri Pherng dat ly van tai : 10 ngthi PhOng Uri chinh ke roan: 6 ngtsei Van phong dal dihn HN: 10 ngutri
Tool dit binh quit cent than vien khoang 35 tuai, <sub>day la </sub><sub>tuen dbi </sub><sub>con </sub>
kha tre vi thy trong nhitng nom tat tong ty Ichang can phiii deri mat voi tlnh teen thieu lao clang do nghi huu, mat sue.
Luong binh quan oda nhan vien la 3 bleu dang/theing.
</div><span class="text_page_counter">Trang 6</span><div class="page_container" data-page="6">La phong dpi ly cho hang tau NYK phoc vy cho quyen Iqi nä cong yiiAc caa chi tau, phong duqc chia ra lam cac 150 phOn chuyen trach IA:
- BO phan khai thee: 2 ngueri - BO phari marketing: 3 nguoi
+2 nguoi pho trach ding viac Ha NOi + I nguoi phy bitch ding viOc Hai Phong - BO phan tai lieu: 2 nguoi
<b>+ I </b>nguoi phy trach tang vifc Ha NOi + I ngutiri phi trach cling yiac Hai Philing - BO
- Phong NYK do troc tip ph6 Elam d6c phy trach • NhiOm vo caa phong NYK
- Lam dyi ly tau
- Lam the toe cho tau ra vao Gang.
- Lam <b>dpi 1y </b>giao nhan hang nhOp Ichau tgi can khan Hai PhOng. 5
</div><span class="text_page_counter">Trang 7</span><div class="page_container" data-page="7">- Van °buy& hang to tang den nguiti 1.16u dung tong trtramg <i><sub>hop </sub></i> nhUng lo hang ma dieu Ichoin ky kat tong hop dang in tai gift chti hang vat chit tau va <i>to </i><sub>dm </sub><i>an </i><sub>dm hay nim duth hinh that it khan ctia in titi.Hoac </sub>
Icy kit con <i>hop </i><sub>thing van tai not dja vol hang tau hoc oho hang, trong cat 2 </sub>
throng hop dpi It khemg Hoc tip la floral vim tai ma &mg vat tro chinh de thus hay uy that.
- ICt kat <i>frip </i><sub>dang [hus tau, luu khoang vol chn hang.Trong truaing hop </sub>
thy dpi It dai Men cho chd tau da ky kat.
- Tim nguen hang xuat <sub>khau da ban dich vo van tai. </sub>
- Thay mat chit tau da kiam tra, bio quint Container, kiem soot tong tic trong nom va tinh phi luu kho Container mitt ding.
- Tuy mai bu6c vao hoot ding nhung phong NYK da hoan thanh <sub>tat </sub> the tong viec caa minh va dot duoc kat qua kinh to Ichi quan.D6 la trung birth 1 thing phOng thu xap cho 4 Mu ra vao ding, lam thii toc giao nhan khoang 200 6 to va 800 tan hang cac lotti.Vari hang Container nhap khoing 300 teus/thang, 'mat 100 teus/thing.
5.2.Phonn dai 14 van tai
Emit thanh
ngin hp, hop Clang 16.Phaing duoc chia thanh cac hi) phan chuyen trach: - BO phan daily van tai.
- BO phan dai ly giao nhan
- BO phial khai than hang chung °ha. - BO phan to lieu.
Want vo ctie phong dai ly in tai
BO phi" 4119 van tai la be) phan dem loi doanh thu IOn nhat cho cong ty.Nhiam vo chinh dupe the hian qua cac hoot ding co ban sau:
- Tiap thj ngu6n hang, Id kat hop dang 4119 van tai. - Thu zap <sub>lam thil tic hat quan, thil tiro giao nhan. </sub>
- Thu xdp <sub>uy that hay thus van tai dun hang va kho nguati nhim hang. </sub>
- math tot. vii ding, rigued uy than van tai va vad nguiti chi, hang. - VIM hang 'mat: Di <sub>tim ngutZm </sub><sub>hang, thay mat hang ky kat hop ding </sub>
<i>lam </i>dill tic xuat hang, phat hinh van don.
</div><span class="text_page_counter">Trang 8</span><div class="page_container" data-page="8">V6i hang container tnrong hqp FCL/LCL co teach nhiem gom &mg dung container, lam thil toc twit hay khai that va giao cho timg chit' hang 16.
- Be phan tai lieu lam cong tic dai 19 giao nhan hang toi cue khan Hai Thong 06 cac hoar tang la:
+ Lay lenh giao hang tar hang tau FEEDER. + Thong boo hang den cho ngued nhan.
+ Eh& lenh giao hang cho chn hang heti° nguiri do chil hang fry thew. + Thanh than vill hang FEEDER va voi chit hang 4 cac hoot tang 41
- Be phial tai chinh ke than gam 3 nututti
- BO /than hash chinh tong hqp gem 3 ngirgi lam them mw cho giitm dOc tong vies
va We Iming.Lam cac cong tic pho try MSc cis cong ty nhu ph6 to di lieu, su dkmg va truyen lien loc bang may Telex vA may Fax, tryt dien thoai, nhan vA girl Mu, &On tin, cong van.
Nhtmg nhiem vlr quan triong nhat la thanh
mw cho giam dOc cac van
Con dirge gpi la North frieght Ha NOi gem 10 ngutti trong d6 1 ngtrai IA dai dien trueing oho troth chung ca 3 hO phan: PhOng NYK - Be phan doi 19 hang hiti va 130 phi& hang Ichting.
- BO phan NYK gem 4 2 ngued lam king tic dap th1, co nhiem vo
can thj truong de quang cap vi chtto ban dich vo In Si cis hang NYK tcti khu vitt Ha Nei vA cac vium Ian can.MOt ngutai lam ding viec tai lieu nhu pith hank van don, manifest cho °IS himg Mang ke quan 19 tinh hlnh xuttt nhap Iduill o Mg, litm dien vi nhan cac thong tin lien lac khfic.B0 phan NYK HA NOi chju so chi dao two
- Be phan dai 19 van Si:
vi ph& hqp
<small>7 </small>
</div><span class="text_page_counter">Trang 9</span><div class="page_container" data-page="9">- Be phatn hang khong: gem 3 nguiii chin Au chi 4o <sub>trgt titp cue </sub><sub>die </sub> dian truing, lam thu too nhen hang during hang khong Ming nhu thu xep the toc vin vin chuyen hang bing duong <i><sub>hang </sub></i><sub>kitting trong nhung wring hop chit </sub> hang yeu citu.
- Doi dien true-rig: chi doo met to chat, nghiep vo va ki kat hop ding. • Mei lien <sub>hg </sub><sub>gift clic pheing ban. </sub>
Mec de m8i <sub>phang ban co met china neng PA nhiem W rieng nhtmg </sub><sub>Miu </sub>
c6 mai quan ha <sub>Cling </sub><sub>vic mat thief glen cho clang ty </sub><sub>hog </sub><sub>Mang </sub><i><sub>&pc </sub></i><sub>hien qua, </sub> khoa hoc, to nen met ha [Mug chinh the, thong nhet vin linh hoot.
</div><span class="text_page_counter">Trang 10</span><div class="page_container" data-page="10"><b>PHAN IETHDC TRANG BOAT BONG KINIIDOANR 1.1Chii quit vi c6c nginh nghe kink doanh. </b>
<b>Ifs khi duqc Minh lap cho toil nay, ding ty dsi 19 vin tai </b>
bac da thine hien kinh doanh rat nhieu nganh nghe Ike° nhau.
- Dich vu chuyen cho hang hoa bang throng 14, dining bien, throng hang khan&
- Nhan u9 that Qua cac chit tau chuyen cho hang Container. - To chile va thyc hien cac dich vu hang hal.
<b>- Lam dai 19 hang qua canh Viet Nam. </b>
- Kinh doanh malt nhap Icheu. - Kinh doanh khai that kho
Vdi nhieu nginh nghe kinh doanh khac nhau nhung North frieght chin
Vii phuong chi= phac va khach hang
Se lieu thang 2/2008
</div><span class="text_page_counter">Trang 11</span><div class="page_container" data-page="11">co
2.2.2.Geri hang le(LCL)
Day la phutmg phap girl hang khi hang !Jiang du de thing nguyen mat Container, cho hang co the girl hang theo phuong phip hang le.Sau kin hang le duct giao cho ngubi chuyen cha.Sau d6 ngtthi chuyen ch6 se gom hang le cast nhieu chit hang sao cho along chi mat Container , ngmbi chit hang nao co sa luong hang 16n St se duct cam van don gac.
2.2.3 Gth hang ket hqp
Phuong phi, gui hang nay la kat <i>hop </i> Gila phuong phip FCL va LCL.Tuy theo ding dieu ban co the, chit hang co the thoit the yeti riguth chuyen ch6.1thuong phip pH hang ket hop co the la:
+ Geri nguyen, giao le + Gth le, giao nguyen.
2.3.Notrth kinh doanh van tai da tthircmg that 2.3.1.1Chth niam van tai da phuong thins
Van tai da phuong thirc la van tai hang hoe bang it nhat 2 loci phuong tian van tai va mat hop dang van tai da phuong thirc Or mat Client hang hod duesc trao cho nguin diet] hanh van tai da phuong that dua <i><sub>den </sub></i><sub>dia diem chi </sub> djnh o mat nu& khac.Trong van tai da phuong thtth chi sir' dung mat Chung tit, mat gia cube va mat nguen chiu trach nhiem icuyen
2.3.2.Nghiep vu nguai kinh doanh van tai da phuong that khi lam hang
Trong el 2 truemg hop hang nhap va hang
- Tim
- Thanh
<small>I I </small>
</div><span class="text_page_counter">Trang 13</span><div class="page_container" data-page="13"><small>Hang Map caa N </small>
<small>Din giao hang </small>
<small>Khai that hang </small>
<small>Mani, </small>quy&
<small>loan hap ding </small>
<small>KY ket hqp dang `</small>
<small>Hang nhap cila hang khan 1 ing HP </small> <i><b><small>-IP </small></b></i>
<small>Cp </small>thi vol mat hi hang xuet <small> </small>
<small>Hang rib Thong bao son </small>
</div><span class="text_page_counter">Trang 14</span><div class="page_container" data-page="14">2.3.3 That deng tiep thi(marketing)
Marketing la met kh3i niem trio kinh to thj truirng dorm du nhap vao nude to trong vai nrim gen day.Iferi cang ty North freight that Ong cart be Olen marketing chi nom trong pham vi kinh ti c6a nganh.Tuy nhien trong thou to thi nganh <sub>that king nay duct den lath trong mot khoin tir </sub><sub>tiep </sub><sub>[Id - </sub>
thuong vy - khai thee.
<i>a.Hang nfrip </i>
Hai Pk:mg ding nhu nhieu khu s !chic ngrly tang co nhieu nha may, king ty, t6 <sub>chfrc, doanh nghiep boat tang lien quan den </sub><sub>to </sub><sub>chat kinh </sub><sub>to </sub><sub>nutc </sub>
ngoai nhu: Dila to lien doanh kink doanh XNK, vien trq...Trong qua trinh hoot deng hp cd nhang 16 hang nhap tiro Van titi.D6 la nguan hang caa nguiri kinh doanh van tai da phuong thirc.Qua thou <sub>to tiep </sub><sub>con thj tarfmg 0 thong </sub> qua the hos keg caa mang ludi tiding tin dai thong, <sub>hog </sub><sub>Clang </sub><sub>tiep </sub><sub>thj deu </sub> lien la tim hien can thong se va cam vin de lien quan
- Chit hang: Ten tong ty - dja chi - Loaf kith SXICD. - Ns:6i gtli hang: Ten ding ty - Dia chi 6 nude ngoai. - Lord himg-kich 0 - se lugng - trong ham&
- Dieu kiln giao hang, nguai va<i><sub>n tai</sub></i><sub>, gia auk. </sub> - Thai gian giao king.
Xir 19 thong tin kip thai lit buoy thfr 2 caa hoot keg <sub>tap </sub><sub>thj.Tut theo </sub> dieu E'en 0 the va tang nguai trot <sub>tiep </sub><sub>thut hien ma c6 cat each xa 19 !chic </sub> nhau nhung ve co ban thi mac buds la:
+ 'Ching djnh thong tin.
+ Quimg ceo, mai mua cam djch W caa cling ty.
Day la boric king viec v6 tang quan trpng caa dog viec <sub>tiep </sub><sub>thj, de </sub> lam tat cling vies nay thi ngtred thoc hien phrti co Icha nAng thu hat, thuyet phyc chit hang, phid c6 !den thirc co ban thuong vu nhu hieu dupe nei dung cda the hinh thirc XNK, hpp deng lien quan den XNK, chimg tir, then kien giao hang va riot biet phai Nat dugc kha king van tai va dm <sub>xep van tai </sub>
cua hang, diem mph diem yeu
tiep theo la truyen ate thong <sub>tin cho cam cep lath doo two flip dang nghiep </sub>
khu vyc cd chit hang ban hang hay ngueri ay thic cho hp.
<small>13 </small>
</div><span class="text_page_counter">Trang 15</span><div class="page_container" data-page="15"><i>b.Hang xucit </i>
Nguin hang chli yiu 0 nude ta hien nay la hang may mac, sin phim ming nghiap, ening nghiep thgc phim nhu: che, lac, ca phe...va cec sin phem lieu thu cong nghiap nhu: may tre.O thj truing Hai Phang ngay nay nil ty' Mang hang /mat khan bin that lit may moo ma chit yeu sin =At a mat
mua dich Alt van tai cam mink.
Cting viac
do la ky kat hqp ding.
2.3.4 Ky ket hqp Ming
Sau kin da ea nhttng thou thuan so be et mai giai doan boat Ming Marketing thi nguiti kinh doanh van tai da phuong tiro
<i>inning Nip ky kit nhu sau: </i>
-Thu xip van tai tong door' vet van tai NYK dugc quy djnh mat nine trong him ding dai IY cho hang.
-Vi la thanh vien ctia Nap hit dot ly
-Ky kit thu
<i>pith heath van don suit vit chju trach nhiam tong dottn nOi dia. </i>
Sau kin Id kit hgp Mng van tai thi tong ty dung ra chju trach nhiam van hang In di ve viat tang trig <small>CSC </small>VOn tat
tai, chju tech nhiam yeti chi hang vi Mac vin chuyin Le hang to nc4 nhan <sub>den </sub> not giao then hgp
chju Mach nhiam Mu& phitp tuft.
Nhv <sub>vay nguai ky kat hip ding phii la nguicri nem chic duet thj </sub>
truing gia ca cong nhu the chi phi co lien quan nhu: phi luu kho, phi xep phi chuyen tai...Hieu bier thutit nga kinh to dieu kian giao hang the diatt lchoan the Nip ding mua ban ding nhu
a.hang nhap
14
</div>