How should managers deal with conflicts in the workplace?

Topic
How should managers deal with
conflicts in the workplace?
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Content


Definition of conflict

The differences in employees’
personalities and values


Why does conflict
arise?


Causes of conflict
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Different in his thoughts, opinions
& objectives
Different approaches to problemsolving

Different ideologies

No two people are alike


Effects of conflict
Positive:

Positive conflict is very useful in group
deliberations


Effects of conflict
Negative:
Reduce the
exchange of ideas
and information

Diminish trust
and support

Develop
animosities  

Break down
communication 


Dealing with conflict
Treat people with respect:

What are they
saying???

Try to get in their
shoes
Try to find a win-win
scenario


Dealing with conflict
Don’t jump to conclusions:

There are two sides to
every story


Dealing with conflict
Early intervention is key:

Handle conflicts sooner rather
than later


Conclusion
There are:
leading conflict causes
opposite influences of it
main ways to handle

Thank you for listening!