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Cô VŨ MAI PHƢƠNG – KHÓA TOEIC 2016
PART 5 – TIẾT 8
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LUYỆN TẬP 1:
Part 7:
Questions 1-5 refer to the following letter and receipt.
Mark Smithy, Manager
Farmer's Market
185 Main Street
Juliam, NJ 08865
Dear Mr. Smithy,
After carefully reviewing the receipt for my most recent grocery purchases at your market, I
found an error. It seems that I was charged for two bags of potato chips although I purchased
only one. I wanted to return to your market to fix the error, but I could not because I was
leaving for a vacation that same day. I will be on vacation for the next month, but I am
writing you this letter so that we can fix this error in a timely way.
I believe this was a simple and honest error by the cashier. I have been a customer of your
market for many years, and I hope that you will correct this error at your earliest
convenience. I am willing to accept store credit instead of cash if you find this to be easier. I
would appreciate your contacting me by e-mail at
Sincerely,
Jim Henrys
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FARMER'S MARKET
185 Main Street Juliam, NJ 08865
Telephone : 877-234-2455
Receipt of Purchase
1 Chicken Salad
4.45
1 Tuna Sandwich
3.15
2 Bags Potato Chips
@2.50
5.00
1 Frozen Pizza
9.55
1 Box Ice Cream
7.25
1 Tissue Box
2.50
TOTAL
31.90
Cashier J. Hearts
5:23 P.M.
Wednesday. September 1
Thank you for visiting Farmer's Market
Hours of Operation 7 A.M. - 10 P.M.
1. Why did Mr. Henrys write the letter?
(A) To return a bad-tasting product
(B) To complain about a cashier’s error
(C) To request a market membership card
(D) To invite the manager on a vacation
2. When did Mr. Henrys leave for his vacation?
(A) September 1
(B) September 27
(C) September 2
(D) September 15
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3. How should the store manager contact Mr. Henrys?
(A) By visiting Mr. Henrys’ home
(B) By mail
(C) By telephone
(D) By e-mail
4. What was most likely the cause of the error’?
(A) The cashier stealing money
(B) A sincere cashier mistake
(C) A mispriced product
(D) A manager’s mistake
5. Who is J. Hearts?
(A) The manager
(B) The customer
(C) The cashier
(D) The store owner
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Đáp án:
1B
2A
3D
4B
5C
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LUYỆN TẬP 2:
1. Any late entries which ________ submitted for the contest will not be considered.
(A) is
(B) will
(C) being
(D) are
2. The human resources department has announced a new incentive program ________ will begin next
month.
(A) that
(B) such
(C) when
(D) until
3. Visitors ___________ need directions should ask at the information desk.
(A) which
(B) they
(C) who
(D) since
4. The city council will sponsor the job fair _______ is scheduled to be held in the Maria Hotel.
(A) because
(B) who
(C) when
(D) which
5. Mr. Kewell developed the product __________ won him the design award.
(A) he
(B) that
(C) it
(D) so that
6. Mr. Kim knows the location of the office _________ issues parking permits.
(A) who
(B) it
(C) themselves
(D) which
7. We are currently seeking an experienced sales manager _________ has at least five years of
experience.
(A) he
(B) if
(C) who
(D) because
8. The number of foreign students _________ want to learn Korean is gradually increasing.
(A) which
(B) that
9. A new security door,
installed next month.
(A) that
(B) it
(C) for
(D) while
_________ can be operated by remote control, will be
(C) them
(D) which
10. Many people _________ were surveyed indicated that they are planning to buy a new car.
(A) they
(B) who
(C) which
(D) those
11. The hotel _________ is under renovation is expected to reopen next month.
(A) that
(B) such
(C) when
(D) until
12. The airport limousine service, _________ has been running since January, has been favorably
received by travelers.
(A) who
(B) what
(C) when
(D) which
13. Most of the products and goods ____ are traded online are sold directly by the owner.
(A) they
(B) those
(C) that
(D) these
14. Recently the director released the list of engineers ____have been nominated to lead the bridge
project.
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(A) which
(B) what
Cô VŨ MAI PHƢƠNG – KHÓA TOEIC 2016
(C) who
(D) they
15. Dietary supplements _____ come from plants are generally known to be safe, but some may
interfere with a wound’s capacity to heal.
(A) whatever
(B) what
(C) whichever
(D) which
16. Any contract ____ is not signed by the members of the Board of Directors would have no legal
power even though its terms may have already been executed.
(A) who
(B) which
(C) whom
(D) of which
17. Gecko is an organization _____ mission is to provide financial relief to families left homeless by
natural disasters.
(A) which
(B) that
(C) whom
(D) whose
18. Job candidates _____ are presently unemployed or are studying to obtain a degree must furnish this
information on their application forms.
(A) who
(B) which
(C) whom
(D) whose
19. Electronic delivery methods such as e-mail and fax are the most common ways ____ which
international communications are made these days.
(A) to
(B) for
(C) by
(D) of
20. There were more than 100 graduate students in attendance at our internship fair, many of _____
had prior work experience.
(A) who
(B) whom
(C) them
(D) that
21. Of the three applicants _____ for appointment to a managerial position, two have worked in an
international setting.
(A) eligibility
(B) eligible
(C) eligibly
(D) eligibleness
22. Any person ____ would like to visit the exhibition must have a written statement of permission
from administration.
(A) who
(B) when
(C) which
(D) whose
23. The new shuttle service, _____ has been operating since last year, serves all of the city’s main
stopping points.
(A) who
(B) which
(C) what
(D) where
24. She applied to the company _____ she had preciously worked when just out of university.
(A) which
(B) when
(C) of which
(D) where
25. The director developed a list of criteria for development, _____ he feels will boost the company’s
prestige.
(A) which
(B) that
(C) what
(D) who
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26. A conference to discuss the terms of the settlement will be held at a time and place _____ to both
parties involved.
(A) acceptance
(B) acceptingly
(C) accept
(D) acceptable
27. Interpid Travel employed eight certified agents, all of _____ were trained at the same institute in
Manhattan.
(A) what
(B) whom
(C) this
(D) their
28. Conference attendees _____ confirm their attendance early will be eligible for preassigned seating.
(A) whose
(B) what
(C) who
(D) whom
29. At a meeting yesterday, we studied the most recent budget proposal, _____ the board thinks will
help pull the corporation out of debt.
(A) whether
(B) where
(C) which
(D) that
30. Changes in our organizational structure have created ways of employees to explore opportunities
_____ were previously not available.
(A) what
(B) those
(C) that
(D) there
31. People entering business administration need a broad knowledge of the culture in _____ they will
eventually put their professional training to work.
(A) which
(B) that
(C) whom
(D) whose
32. Mr. Thompson collected a list of employees _____ were unable to attend the official company
picnic.
(A) whose
(B) who
(C) whom
(D) whoever
33. Enclosed with this letter is a pre-addressed, stamped envelope _____ to mail your application for
membership to our club.
(A) which
(B) in which
(C) what
(D) whenever
34. The company is requested that high-level executives complete a survey _____ details what their
main tasks consist of.
(A) who
(B) why
(C) which
(D) where
35. The package _____ was sent to Mr. Jones was returned to us when the mail carrier could not locate
the address on the shipping lable.
(A) when
(B) who
(C) what
(D) that
36. GasCo sells more than 8 millions gallons of oil a year, half of _____ is consumed in the United
States alone.
(A) many
(B) which
(C) each
(D) whose
37. Please tell the person in charge to let us know _____ the assessment forms have been completed by
the participants.
(A) when
(B) that
(C) what
(D) whatever
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38. A dinner will take place next Friday to honor Richard Perkins, ____ has been a great asset to this
bank for over thirty years.
(A) who
(D) which
(C) whose
(D) of which
39. When the director asked _____ responsibility the project was, he was told what it was the CEO’s.
(A) who
(B) which
(C) whose
(D) that
40. Mr. McKenzie _____ has been working on the campaign longer than anyone else will take charge
of the project.
(A) whom
(B) whose
(C) who
(D) which
41. Only Speedy Shipping offers a variety of delivery options _____ utilize both air and sea
transpotation.
(A) why
(B) that
(C) where
(D) what
42. The Mother Nature Garden Show, _____ annually demonstrates the newest technology in
horticulture, draws over 5,000 attendees during its week-long run.
(A) when
(B) which
(C) where
(D) whose
43. We are currently seeking a partner firm _____ marketing principles are similar to our own.
(A) who
(B) which
(C) whose
(D) where
44. An employee _____ performance during a specified period is satisfactory is entitled to a wage
increase based on current pay standard.
(A) who
(B) whom
(C) whose
(D) in which
45. When looking into the projected draft for construction of a new shopping mall, the supervisor
asked _____ was in charge od electrical engineering.
(A) that
(B) who
(C) which
(D) whom
46. For those ____ are determined to attend the seminar, tickets are available at the Human Resources
Department.
(A) who
(B) whose
(C) what
(D) their
47. Standard _____ when performing certain experiments in the laboratory have changed over the past
twenty years.
(A) procedures
(B) developments (C) categories
(D) qualifications
48. Mr. Keating, the CEO, has _____ concern about rising fuel prices on our ability to efficiently
transport raw materials.
(A) proposed
(B) commented
(C) regarded
(D) expressed
49. Ms. Jane Millard will be the guest lecturer at a _____ of senimars on ethical journalism.
(A) present
(B) scheme
(C) series
(D) progression
50. Ms. Yamaha was _____ for the successful funding campaign at the new business college.
(A) probable
(B) responsible
(C) trusting
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Đáp án:
1D
2A
3C
4D
5B
6D
7C
8B
9D
10B
11A
12D
13C
14C
15D
16B
17D
18A
19C
20B
21B
22A
23B
24D
25A
26D
27B
28C
29C
30C
31A
32B
33B
34C
35D
36B
37A
38A
39C
40C
41B
42B
43C
44C
45B
46A
47A
48D
49C
50B
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