buildung relationship anh văn chuyên ngành quản trị

WELCOME TO OUR
PRESENTATION


TEAM’S MEMBERS
DO THANH TIEN
DUONG CAM BAU
NGUYEN MINH HUU
NGUYEN DUY QUANG
DANG THI TUYET NGAN
TRUONG THI BICH
THUONG
NGUYEN CAO ANH TUAN

BIGBOSS

HUYNH MINH TRI
TRUONG QUOC THANG



BUILDING
RELATIONSHIP IN
BUSSINESS


Content
Part 1. Building relationship in business
Part 2. Game
Part 3. Conclusion

Part 1. Building relationship in business


What’s kind of relationship in business?


Relationship with

CUSTOMERS
&

EMPLOYEES


Relationship with customers


Relationship with customers
How can we
build a

GOOD
RELATIONSHIP
with
CUSTOMER?


Relationship with
customers

Aks customers.
Set up a hotline.
Research complaints and compliments.
Go online to seek more feedback.


Relationship with customers
How can we
make it a longlasting
relationship?


Relationship with
customers

Support optimal customers at the right time
Monitoring customers behavior every day
Prioritize the more special customers


Relationship with employees


Relationship with
employees
When BUILDING a
good RELATIONSHIP
with EMPLOYEES,
what we NEED TO

DO?


Relationship with employees

!

Take care of to employees.
Should’n create distance.
Work together and empower staffs.


Rules to building relationship with employes
Listening

Understanding


MINI
GAME



Benefit of building relationship in business

Create more relationship
More profit
More helpers
Improve relations.

Some quote
“If you want to go far, go alone
If you want to go fast, go together”
“Being alone is scary, but not as
scary as feeling alone in a
relationship”
“The relationship we have
withpeople are extremely important
tp success on hand off the jod”