Experiencing MIS 7th by m kronenke chapter 02
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Chapter 2
Collaboration Information Systems
AllRoad Needs Better Processes for Organizing and
Conducting Meetings
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Group to determine feasibility of 3D printer.
Tough for everyone to attend meetings.
Time is wasted in covering past ground.
Cell phone calls interrupt meeting.
Not all members read group email postings.
Interpersonal conflicts evident.
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Study Questions
Q1: What are the two key characteristics of collaboration?
Q2: What are the three criteria for successful collaboration?
Q3: What are the four primary purposes of collaboration?
Q4: What are the requirements for a collaboration information system?
Q5: How can you use collaboration tools to improve team communication?
Q6: How can you use collaboration tools to manage shared content?
Q7: Which collaboration IS is right for your team?
Q8: 2024?
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Q1: What Are the Two Key Characteristics of
Collaboration?
1. Two or more people working together to achieve a
common goal.
2. Feedback and iteration
• Cooperation lacks feedback and iteration.
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Important Characteristics of a Collaborator
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Not Important Characteristics of a Collaborator
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Guidelines for Giving and Receiving Critical Feedback
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Q2: What Are Three Criteria for Successful
Collaboration?
Criteria for judging team success:
1. Successful outcome
– “Did we do it within the time and budget allowed?”
2. Growth in team capability over time
– Develop better work processes, improve task skills,
gain knowledge, provide perspective to each other.
3. Meaningful and satisfying experience
– Recognition, rewards, camaraderie.
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Q3: What Are the Four Primary Purposes of
Collaboration?
1. Become informed
– Share data and communicate to share interpretations.
– Develop and document shared understandings.
2. Make decisions.
3. Solve problems.
4. Manage projects.
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Collaboration Needs for Decision Making
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Solving Problems
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Managing Projects
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Q4: What Are the Requirements for a Collaboration
Information System?
• Five Components of an IS for Collaboration.
• Hardware - for participating, sharing, saving group’s work.
• Software - email, text messaging, Google Drive, Microsoft
Web Apps, other tools that support collaborative work.
• Data - Project data, Project metadata.
• Procedures - usually designed by the team.
• People - know how, when to use collaboration applications.
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Requirements for Success Collaboration
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Requirements for Different Collaboration Purposes
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Q5: How Can You Use Collaboration Tools to Facilitate
Communication?
Collaboration
Tools for
Communication
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Office 365
Lync
Whiteboard
Showing
Simultaneous
Contributions
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Videoconferencing Example
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Example Discussion Forum
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Example
of Survey
Report
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Q6: How Can You Use Collaboration Tools to Share
Content?
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Collaboration Tools for Sharing Content
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Shared Content with Version Management on Google
Drive
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Available Types of Documents on Google Drive
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Document Sharing on Google Drive
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