Experiencing MIS 7th by m kronenke chapter 10
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Chapter 10
Development Processes
“We Need to Support Other Watches and Mobile Devices, and
at Least Android Phones.”
• Three doctors are partners and sole owners of Austin
Cardiac Surgery.
• Meeting to determine what to do next.
• Need to define and document business procedures, train
staff, involve other partners.
• Make system more available on more devices.
• Strategic implication: Spin off PRIDE as separate business?
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Bottom Line
• Know the difference between an application program and a
system.
• PRIDE needs an IS, not just an application. Both business
and systems analysts have a role.
• When developing inter-enterprise systems, anticipate.
procedural and usage problems and understand there will be
differences in interest, motivation, and rewards for using new
system.
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Study Questions
Q1: How are business processes, IS, and applications developed?
Q2: How do organizations use business process management (BPM)?
Q3: How is business process modeling notation (BPMN) used to model
processes?
Q4: What are the phases in the systems development life cycle (SDLC)?
Q5: What are the keys for successful SDLC projects?
Q6: How can scrum overcome the problems of the SDLC?
Q7: 2024?
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Q1: How Are Business Processes, IS, and
Applications Developed?
Application: combination of
hardware, software, and data
components that accomplishes
a set of requirements.
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Relationship of Business Processes and Information
Systems
Every information system has at least one application
because every IS includes a software component.
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How Do Business Processes, Information Systems,
and Applications Differ and Relate?
1. Business processes, information systems, and applications
have different characteristics and components.
2. Relationship of business processes to information systems
is many-to-many, or N:M.
– A business process need not relate to any information
system, but an information system relates to at least one
business process.
3. Every IS has at least one application because every IS has
a software component.
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Which Development Processes Are Used for Which?
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Role of Development Personnel
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Q2: How Do Organizations Use Business Process
Management (BPM)?
• Business process - a network of activities, repositories,
roles, resources, and flows that interact to accomplish a
business function.
• Activities - a collections of related tasks that receive inputs
and produce outputs.
• Repository - a collection of something.
• Inventory - a physical repository.
• Database - a data repository.
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New Terms
• Roles - a collections of activities.
• Resources - are people or computer applications assigned
to roles.
• Flow
– Control flow - directs the order of activities.
– Data flow - movement of data among activities and
repositories.
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Why Do Processes Need Management?
Processes are
dynamic and
often need to be
changed
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Why Do Process Need Management? (cont'd)
Three fundamental reasons
1. Improve process quality.
2. Change in technology.
3. Change in business fundamentals.
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Examples of Change in Business Fundamentals
• Market (e.g., new customer category, change in customer
characteristics)
• Product lines
• Supply chain
• Company policy
• Company organization (e.g., merger, acquisition)
• Internationalization
• Business environment
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Q2: What Are the Business Process Management
(BPM)?
Stages in
the BPM
Cycle
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Q3: How Is Business Process Modeling Notation
(BPMN) Used to Model Processes?
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Documenting As-Is
Business Order
Process: Existing
Order Process
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Check
Customer
Credit
Process
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Q4: What Are the Phases in the Systems
Development Life Cycle (SDLC)?
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SDLC: Definition Phase
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Role of a Prototype
• Provides user direct experience.
• Can be expensive to create.
• Parts often reused
– PRIDE code that generates smartphone display can be
reused in the operational system.
• Cost occurs early, sometimes before full project funding
available.
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SDLC: Requirements Analysis Phase
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SDLC: Component Design Phase
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Design and Implementation for the Five Components
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SDLC: System Maintenance Phase
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