Chapter 2
Collaboration Information Systems
“I Got the Email, But I Couldn’t Download the Attachment.”
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Group to determine feasibility of 3D printer.
Tough for everyone to attend meetings.
Wastes time covering old ground.
Cell phone calls interrupt meeting.
Not all members read group email postings.
Interpersonal conflicts evident.
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Study Questions
Q1: What are the two key characteristics of collaboration?
Q2: What are three criteria for successful collaboration?
Q3: What are the four primary purposes of collaboration?
Q4: What are the requirements for a collaboration information system?
Q5: How can you use collaboration tools to improve team communication?
Q6: How can you use collaboration tools to manage shared content?
Q7: How can you use collaboration tools to manage tasks?
Q8: Which collaboration IS is right for your team?
Q9: 2025?
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Q1: What Are the Two Key Characteristics of Collaboration?
1.
2.
Two or more people working together to achieve a common goal.
Feedback and iteration
– Cooperation lacks feedback and iteration
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Important Characteristics of a Collaborator
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Not Important Characteristics of a Collaborator
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Guidelines for Giving and Receiving Critical Feedback
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Q2: What Are Three Criteria for Successful Collaboration?
Criteria for judging team success:
1.
Successful outcome
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“Did we do it within the time and budget allowed?”
Growth in team capability over time
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Develop better work processes, improve task skills, gain knowledge, provide perspective to
each other.
3.
Meaningful and satisfying experience
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Recognition, rewards, camaraderie
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Q3: What Are the Four Primary Purposes of Collaboration?
1.
Become informed.
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Share data and communicate to share interpretations.
Develop and document shared understandings.
Make decisions.
Solve problems.
Manage projects.
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Collaboration Needs for Decision Making
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Solving Problems
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Managing Projects
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Q4: What Are the Requirements for a Collaboration Information System?
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Hardware
Software - email, text messaging, Google Drive, Microsoft Web Apps, other tools to support collaborative
work.
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Data - Project data, Project metadata.
Procedures - for use.
People - know how, when to use collaboration applications.
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Requirements for Successful Collaboration
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Requirements for Different Collaboration Purposes
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Q5: How Can You Use Collaboration Tools to Facilitate Communication?
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Office 365 Lync Whiteboard Showing Simultaneous Contributions
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Videoconferencing
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Example Discussion Forum
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Example of
Survey Report
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Q6: How Can You Use Collaboration Tools to Share Content?
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Collaboration Tools for Sharing Content
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Shared Content with Version Management on Google Drive
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Available Types of Documents on Google Drive
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Document Sharing on
Google Drive
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