Chapter 4
Hardware, Software,
and Mobile Systems
“3D Printing Our Own Drones Isn’t Going to Save
Us Enough Money.”
• Investigating using 3D-printed parts to make drones in-house.
– Cost-savings, greater flexibility updating current fleet.
• Not enough parts can be replicated.
– Nonprintable component parts.
• Maybe not compatible with existing internal systems.
• Passive recharging platform using 3D-printed parts a huge
success.
• Frustrating, costly to be on “bleeding edge”.
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Study Questions
Q1: What do business professionals need to know about computer
hardware?
Q2: How can new hardware affect competitive strategies?
Q3: What do business professionals need to know about software?
Q4: Is open source software a viable alternative?
Q5: What are the differences between native and Web applications?
Q6: Why are mobile systems increasingly important?
Q7: What are the challenges of personal mobile devices at work?
Q8: 2026?
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Q1: What Do Business Professionals Need to
Know About Computer Hardware?
• Central processing unit (CPU) - “the brain”.
• Dual-processor and Quad-processor computers.
• CPUs vary in speed, function, cost.
• CPU works in conjunction with main memory (RAM).
• CPU reads data and instructions from memory, and stores
results of computation in memory.
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Storage Hardware
• Save data and programs
• Common storage devices
– Non-volatile
Magnetic disks (Hard drive)
Solid-state storage (SSD)
Thumb drives
Optical disks (CD/DVD)
– Volatile - cache and main memory.
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Basic Types of Hardware
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Server farm
Large collection
of coordinated
servers
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Computer Data: Binary Digits (Bits)
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Important Storage Capacity Terminology
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Specifying Hardware with Computer Data Sizes
• Disk capacities specified by amount of bytes.
– 500 GB
• CPU speed expressed in cycles called hertz.
– Slow personal computer speed of 3 Gigahertz.
– Fast PC 3.5+ GHz.
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Q2: How Can New Hardware Affect Competitive
Strategies?
• Potentially disruptive hardware developments for existing
organizations.
1. Internet of Things (IoT)
2. Self-driving Cars
3. 3D Printing
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Internet of Things
• Everyday objects embedded with
hardware capable of sensing,
processing, transmitting data.
• Objects share data via a network with
any other application, service, or device.
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Impact of the Internet of Things
• GE’s Industrial Internet
– Increase efficiencies, reduce waste, improve decision
making.
– Greatest potential for smart devices in hospitals, power grids,
railroads, and manufacturing plants.
• Smart buildings (Microsoft)
– ID problems like wasteful lighting, competing heating and
cooling systems, rogue fans, etc.
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Self-driving Cars by 2019
• Make things easier, cheaper, safer.
• Automobile accidents may become a
thing of the past.
– Car insurance eliminated (?).
• Eliminate need to have multiple cars.
• Avoid costly traffic tickets, parking
tickets, DUI citations.
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Self-driving Cars Will Disrupt Businesses
• Auto sales - Fewer cars on road may mean fewer cars sold.
• Auto loans, insurance, collision repair shops.
• More jobs for engineers, programmers, systems designers.
• More computer hardware, sensors, and cameras in vehicles.
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3D Printing
• Plastics, metals, ceramics, foods, biological
material.
• Opportunities in aerospace, defense,
automotive, entertainment, and healthcare
industries.
• What happens when 3D-print extra-large
objects like cars, airplanes, boats, houses,
drones, etc. becomes possible?
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Existing 3D Printing Examples
• ChefJet
– Culinary artists and novices can produce
intricate, beautiful, and fully customized
deserts.
• Living cells
– Organs, bones, heart valves, skin, joints.
• Houses & buildings
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Q3: What Do Business Professionals Need to
Know About Software?
• Native applications
• Thin-client vs thick-client applications
• Web applications
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Major Operating Systems
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Major Operating Systems (cont'd)
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Example of the Modern Interface
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Linux Mint Virtual Machine Running in Microsoft
Windows 7 Professional
• PC virtualization
• Server virtualization
• Desktop
virtualization
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Windows Server Computer Hosting Two Virtual
Machines
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How Virtual Machine Example
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Own Versus License
• License
– Right to use specified number of copies.
– Limits vendor’s liability.
• Site License
– Flat fee to install software product on all company computers
or all computers at specific site.
• Open Source
– No license fee.
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