the procedure of importing FCL cargoes nguyen THi THuy duong GMA0303

PREFACE
Logistics is a tool to link the activities in Global Value Chain and is seen as a
tool, a means to link many different areas of business strategy. Logistics is very
important for economic development in Vietnam. Logistics services contribute to
improving management efficiency and reduce costs in the production process,
enhance the competitiveness of enterprises. Logistics services contributed to
increase the business value of the transport companies.
Acknowledging the importance of logistics in economics development in
Vietnam, I decide to take my internship in Asian Dragon Logistics company, a
developing logistics company in Haiphong. I hope this internship will provide me
practical knowledge, enhances my understanding of theories studied at the Vietnam
Maritime University.
In this report, I discuss about the procedure of importing the full container
loaded cargoes. By observation and practice, I expect to present clearly and
accurately this procedure at Asian Dragon Logistics company
My report presents in detail the procedure of importing full container loaded
cargoes at Asian Dragon Logistics company before analyzing and comparing it with
the procedure in fact. By unbiased evaluation, I give some comments about the
strengthes, weaknesses, as well as proposing suggestions to improve this procedure
more efficiently and advanced.
I confirm that this dissertation is my own work, is not copied from any other
person's work (published or unpublished), and has not previously submitted for
assessment either at Vietnam Maritime University or elsewhere.
If violated, I am solely responsible for and bear the punishments of the
university.
Signature of student

[Nguyen Thi Thuy Duong]

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ACKNOWLEDGEMENT
During the internship and completion of this internship report, I received the
help and support of the Asian Dragon Logistics company and the enthusiasm of the
staffs. I would like to express his sincere gratitude to everyone who has been
interested in helping in the past.
Besides, I would like to thank my instructor Tran Hai Viet who has always
followed the guide carefully so that I can complete the internship as well as
complete this internship report.
Finally, because of the limited time and money in the implementation process,
the subject inevitably certain limitations, I am looking forward to receiving valuable
comments from teachers and businesses to complete my internship report.

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INTRODUCTION
Necessity of research topic
The economy of our country has shifted to market mechanism with many
economic sectors involved in the fields of the national economy including the
import and export service. In that situation, Asian Dragon Logistics company
entered into a fierce competition with other economic organizations operating in the
field of import forwarding.
Significant changes in economic and socio-economic mechanisms of the
economic paradigm shifted to Asian Dragon Logistics new opportunities and
opportunities but also posed difficulties and a big challenge for each step of

development of shipping service of marine Asian Dragon Logistics
Recognizing the importance of forwarding activities and through the
internship time at Asian Dragon Logistics Company, I chose the topic "Research on
the procedure of importing full container loaded cargoes at Asian Dragon Logistics
company " to write a graduation thesis. The purpose of this thesis is learning more
about the importing full container loaded cargoes process at Asian Dragon Logistics
company as well as finding strengths and weaknesses through which to propose
measures to improve the efficiency of the procedure of importing full container
loaded cargoes.

Research object
The procedure of importing full container loaded cargoes at Asian Dragon
Logistics Company

Reasearch scope
From 2015 to 2016

Research methodology
The research uses a variety of methods, which focus mainly on the following
methods:
Methods of systematization, generalization, logic and synthesis are applied in
Chapter 1.
Statistical methods, synthesis, comparison, control of chapter 2.
Group discussion method, system thinking and based on the viewpoint of the
author propose solutions Chapter 3.

Research findings

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The procedure of importing full container loaded cargoes at Asian Dragon
Logistics company
Situation and solutions to complete the procedure of importing full container
loaded cargoes at Asian Dragon Logistics company

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CHAPTER 1. LITERATURE REVIEW
1.1 Freight Forwarding activities.
1.1.1. The definition of Freight Forwarding
1.1.1.1 Freight Forwarding service
According to the unified rules of service delivery personnel of international
federations of International Federation of Freight Forwarders Associations (FIATA):
“Freight Forwarding is any service related to the transportation, consolidation,
storage, loading, unloading, packaging or distribution of goods as well as ancillary
services and consultancy relating to the provision of services. This includes, but is
not limited to, customs or financial matters, the declaration of goods for official
purposes, the purchase of insurance for goods and the collection of money or the
making of documents relating to the goods.”
Therefore, basically, freight forwarding is a collection of jobs related to the
transport process that involves moving goods from the shipping place (the shipper)
to the place of receipt (the consignee).
The concept of logistics services is broader, and it has an impact from the
pre-production stage until the goods arrive at the hands of the end consumer.

According to this concept, logistics services involve both the importation of raw
materials and fuels as inputs to the production process, the production of goods and
the distribution and distribution channels to reach the end-users. This definition of
logistics services contributes to a clear distinction between individual service
providers such as transportation, delivery, customs, distribution, manufacturing
support, With a professional logistics service provider, we take on the whole process
of forming and delivering to the end consumer. Freight forwarding is part of
logistics. Professional logistics service providers require a solid professional
expertise to provide a "package" service to manufacturers. This is a highly
specialized job.
1.1.1.2 Forwarder
A person who businesses freight forwarding service is called Forwarder or
Freight Forwarding Agent. The forwarder may be the owner, ship owner, loading
and unloading company or warehouse, professional forwarder or any other person
who has registered for the forwarding business.
Chau (2008) argues that "a forwarder is a worrier for the goods to be
transported under a fiduciary contract and acting in the interest of the fiduciary but
himself is not the ferryman. The forwarder also undertakes all work related to
forwarding contracts such as: storage, warehousing, transshipment, customs
clearance, inspection ... "(Chau, 2010, p. 03)
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In the beginning, the freight forwarder usually only acts as an agent
performing some tasks entrusted by importers such as loading and unloading,
warehousing, consolidation, paperwork, transportation Domestic, procedures for
payment of goods ...
Currently, not only does the forwarder perform customs procedures, but

he/she also provides a full service package on the whole process of transportation
and distribution of goods.
1.1.2. Classification
1.1.2.1 Classification according to delivery criteria
First-party logistics: The owner of the goods himself organizes and carries
out the delivery and delivery activities to meet his own needs. In this form, the
owner must invest in means of transport, warehousing, labor. First-party delivery
increases the size of the business and often reduces business efficiency because the
business is not sufficient. The necessary tissue, experience and technical skills
complete all steps to achieve the absolute quality in forwarding operations.
Second-party logistics: The second-party logistics provider is a service
provider for a single activity in the chain of forwarding operations (transportation,
warehousing, customs clearance, etc.) to meet Needs of the owner. This category
includes: shipping, road, air, shipping companies, customs document…..
Third-party logistics: is the person on behalf of the owner of the goods that
manages and carries out delivery activities for each functional department, for
example, on behalf of the consignor carrying out the export and transit procedures
On or on behalf of the importer clearing and shipping goods to the destination to the
regulation ... Therefore, the third party delivery includes a variety of services,
incorporating the rotation, storage of goods Transport, ... and integrated into the
supply chain of customers.
Fourth-party logistics: the integrator or the integrator, associating their
resources, potentials, and technical and scientific facilities with other organizations
to carry out, build and operate the solutions. Delivery activities Fourth-party
forwarding is aimed at forwarding management, merchandising management from
the place of production, entry and exit formalities, delivery to the final destination.
1.1.2.2 Classification according to commodity criteria
Fast consumer goods delivery is the delivery process of short-term consumer
goods such as clothing, footwear, food…
Automotive industry logistics is the delivery process for the automotive

industry.
Chemical delivery is a forwarding activity serving the chemical industry,
including hazardous and dangerous goods.
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Electronic freight forwarding.
Petroleum Freight Forwarding.
1.1.2.3 Classification according to transportation criteria
1.1.2.3.1 Water transport
Water transport includes inland water transport (traffic on rivers, lakes,
canals), long shore transport and transportation on the sea, ocean.
Water transport has the advantage of being cheaply transported due to the
large volume of transportation, with specialized fleets, and partly built by nature.
Waterway transportation is particularly important for North and Central
Europe, as it is blessed with an intricate network of rivers, combined with the
perfect man-made port system, the ship Rafts can easily reach large population
centers.
1.1.2.3.2 Road transport
Roads are a popular mode of transport, providing reliable, fast and reliable
transportation. This method is particularly popular for the transportation of goods
such as children's toys, watches, candy, agricultural products, dairy products...
The salient advantage of this approach is high flexibility, which can provide
door-to-door services quite effectively, especially in the United States, where
modern roads and facilities are thriving.
According to Info TV statistics, by the end of 2012, the volume of goods
transported by road has increased steadily over the years. This mode of
transportation is an important part of being able to meet the needs of customers at

relatively cheap prices (Customs, 2013).
1.1.2.3.3 Railways transport
Rail transport is less flexible than road transport. Trains can not provide
service to any location at the request of the customer as it is not possible for people
to install rails and to build terminals and facilities. As well as modes of air transport,
waterways, pipelines, railways can only transport goods from one station to the
other. And despite improvements, the speed of train travel is still slower than road
vehicles (except for the TGV high speed train of France at 300 km / h). In addition,
trains often arrive on a fixed schedule, and the frequency with which they operate is
not high and is certainly not flexible, easy, fast or anytime anywhere. Because of
such disadvantages, although the freight rates are relatively low, railways are still
less applicable
1.1.2.3.4 Air transport
In stark contrast to waterway transport, air transport is only suitable for
goods with small volume but high value, especially goods that need to be
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transported in short time such as rare goods, vegetables Fruits, fresh food, fashion
items, special goods.
Often, customers will choose this method when there is no other way,
because of the following reasons: the freight is too high, the procedure is
complicated, it requires a lot of paperwork and certification, and it cannot provide
door-to-door service, but only from port to port. Despite the weaknesses mentioned
above, airfreight in the necessary cases is still used because of two major
advantages: the speed of transportation is very fast and the safety is very high.
1.1.2.3.5 Pipelines transport
This is a specialized mode of transportation, just to transport items such as

gas, dry oil, clean water, chemicals or peat. Pipeline transportation provides
customers with very high levels of service at an acceptable cost. In this method the
product is delivered on time because the product flow through the pipe is controlled
and controlled by the computer, so that labor costs are cut. It rarely loses or
damages and is unaffected by the weather when the goods are transported in the
tube.
1.1.2.3.6 Multimodal transport
Multimodal Transport, or Combined Transport, is a method of transport that
combines two or more modes of transport to transport goods between two or more
countries on the basis of one Multi-modal transportation contract.
1.1.3 The role of freight forwarding
Freight forwarding contributes a part of added value to products and
services. First of all, the delivery meets the requirements of the customer in terms of
location: the product is only valid when it reaches the consumer, if it is transported
to the right place; it means the value of the goods increased. At the same time, it
also meets the need for time, the choice of transport means of delivery and delivery
will decide whether the goods arrive in time or not. Value added is the fact that
customers get services or products in the right place at the right time
In addition, forwarding plays a particularly important role, as the cost of
forwarding accounts for a growing proportion. Therefore, delivery and delivery will
directly affect the business performance and competitiveness of enterprises in the
market.
Because of forwarding is so important, administrators are not only concerned
with the cost of delivery of their organization, but also about the cost of delivery of
the competitor as this cost has a major impact to the competitiveness of the two
organizations.
Freight forwarding is an indispensable activity in every organization. In each
industry the cost of high or low delivery varies. But whether high or low cost of
delivery is an indispensable cost. Even without considering cost, delivery still plays
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a very important role. If materials cannot be provided in the right place at the right
time, production will be interrupted, cannot be carried out continuously, resulting in
serious consequences.

1.2 Freight forwarding of importing full container loaded cargoes in
Vietnam
1.2.1 History
At the beginning, the forwarding was only domestic. The task of forwarding
now is to clear customs clearance for imported goods as a Customs Broker. Then,
the forwarding operation expands to either export or import goods depending on the
purchase activity. On the basis of state authorization, forwarding may be on behalf
of the exporter or importer to declare and carry out customs procedures as a
customs broker.
Previously, forwarder did not take on the responsibility of the carrier.
Forwarding is just a bridge between the shipper and the carrier. The forwarder
receives another commission from the shippers or from the carrier to carry out
various tasks such as receiving goods, delivering goods, making documentation,
customs procedures ... on the basis of the trust contract. In Europe, forwarders have
provided consolidation services for ocean freight. Particularly in containerized
freight, consolidation services are indispensable to turn less than container load
(LCLs) into full container load (FCLs) to take advantage of container carrying
capacity, capacity and reduce shipping costs.
1.2.2 Nowadays
Until today, imports of FCL in our country today are increasing. Particularly
in 2013, FCL imports increased sharply; due to the governments reform policy on
preferential import duty as follows:

Reducing the import tax rate of 214 tariff lines, with an average tax cut of 2.85
percent, such as:
Salmon: group 0302;
Frozen fish: group 0303
Avocado: group 0405
Processed fish: group1604
Potato: group 2004
Alcohol: group 2208
Drugs: group 3004
Make-up preparations: group 3304

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Thanks to the reduction of import tax, domestic enterprises are stepping up
importing more, while the importing of FCL cargoes has a large proportion
compared to LCL. The highlight of this policy is the reduction of import tariffs on
technology goods such as laptops, telephones ... which help expand the Vietnamese
customer base, enabling more people to have access to information technology and
avoid the backward situation compared to the age
FCL imported makes the goods easier to manage. The goods will be in the
same product, the same product characteristics, quality, and convenience for
forwarders in all aspects: arranging, shipping, customs clearance... Based on the
current situation it will grow not only in 2013, but also in the next years
1.2.3 The role of importing FCL cargoes
Freight forwarding of importing FCL cargoes has a great impact on the
delivery and delivery, it helps the delivery and delivery of goods fulfilled their task:
providing full, accurate, timely materials For domestic production.

Importing and exporting of FCL cargoes are a part of logistics, which is part
of logistics. Therefore, it also plays a very important role.
It builds a strategy for delivering, receiving goods in a scientific and
reasonable way, identifying the specific shipping route, and the appropriate shipping
carrier. In addition, the delivery of goods to the container area to promote, urge and
control the goods during the process of delivery more tightly, avoiding the loss of
goods loss, withdrawal of transportation time
1.2.4 Factors affects to the forwarding of imported FCL cargoes
1.2.4.1 Policies, laws in domestic and international
This is very important directly affect the delivery of imported FCL cargoes,
which obliges the parties to comply unconditionally. Because it demonstrates the
Party's will to lead in a country, the universal unity of the world, protects the
interests of countries around the world.
The development of freight forwarding services is directly influenced by the
development of international trade. Meanwhile, international trade depends a lot on
the political and legal elements of each country. These factors can facilitate or
difficult for import forwarding services. When a country has a stable political
environment, it will create trust for foreign and domestic investors and foreigners,
and a clear and transparent legal system in line with international law will increase
the exchange rate between countries. From there, it increases the amount of freight
forwarder and vice versa.
With regard to customs policy, previously, the customs will help the customs
owner clear the customs declaration, but now the responsibility for the declaration
is with the goods owner. This helps the customs tax evolve so well, that the expert

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in this field is none other than the forwarder. Therefore, the position of forwarding
has been improved
1.2.4.2 Exchange rate
The factor of exchange rate is important in determining the item, partner,
business plan, and business relationship of not only one business but also the whole
industry. The change of this factor will cause a strong fluctuation between import
and export ratios
1.2.4.3 Banking and financial system
The financial and banking system intervenes deeply to the import and export
of raw materials, which play an important role in the management and provision of
capital, in charge of efficient payment.
1.2.4.5 Fluctuations between domestic and foreign markets
Imagining the importation as a bridge between foreign markets and our
country. All fluctuations in domestic or foreign markets have a strong impact on
each other. This is an international freight forwarding operation by sea so any of the
world's smallest fluctuations are likely to be affected by rising oil prices, epidemics,
and conflicts in the Middle East…..has led to increased services and the volume of
ocean freight has also changed significantly
In addition to the policies of the countries as well as the world for this type
of shipping and forwarding services. Most importantly, sea transport in the World
Trade Organization (WTO), particularly Vietnam, has officially joined the
organization.
1.2.4.6 The production base as well as the development of domestic and
international trade enterprises
They decide on the circulation of goods. If the development of foreign
production increases the ability to import, create new products convenient, modern,
attractive import demand and vice versa.
Stability or economic instability has a direct impact on the delivery service.
Economic stability is first of all financial stability, monetary stability, control of
inflation.

The activities of import and export of goods are closely related to the freight
forwarding FCL cargoes. The volume of imports and exports is plentiful, new
forwarders have goods to deliver and receive imported goods; vice versa freight
forwarding of imported FCL cargoes are not developed.
1.2.4.7 Infrastructure communications system
Implementation of import activities is inseparable from transport and
communication. Thanks to the communication, the delivery is carried out in a
timely and speedy manner. In recent years, science and technology has boomed,
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creating countless opportunities and challenges for businesses. Technological
advances can have profound impact on products, services, markets, suppliers ... it
can create new markets, new competitive positions
1.2.4.8 Natural conditions
Freight forwarding is the activity of shipping and related services so that
goods move from the sender to the consignee so it is subjected to a great deal of
weather conditions. In the process of rowing on the sea, if living quietly is good
weather, the goods will be much safer. On the contrary, if meeting the sea, tsunami
earthquakes, even the heavy rain and wind, the risk of loss or damage is very great.
It is not just natural calamities; it is only the temperature change between two
different geographical areas that can affect, such as making the goods steamed, to
preserve the need for preferring measures. Incorporate a special container such as
Fully Ventilated Contender. That increases transportation costs a lot
1.2.5 The necessity to complete the procedure of importing full container loaded
cargoes
Our economy is gradually becoming a market economy. In addition, with the
opening policy of the economy, more and more foreign enterprises are engaged in

import and export activities, which lead to the need to modernize and standardize
the procedure of importing full container loaded cargoes becomes more drastic
The procedure of importing FCL cargoes of Vietnamese enterprises is weaker
than foreign enterprises because our country has just transformed the economy. The
situation of freight forwarding FCL cargoes of Vietnamese enterprises is fierce and
pinched by importers. More than half of procedure of importing FCL cargoes of
Vietnamese enterprises is characterized by snatching, scrambling, unhealthy
Transport services play an important role in economic growth. According to
a study by the World Bank (2004), freight forwarding has marginal productivity
higher than others (Oanh, 2004). In the current trend of international economic
integration, the role of forwarding FCL cargoes is increasingly important. It
contributes to increasing national turnover, increasing foreign exchange earnings
and employment. The contribution of this service to the increasing proportion of
GDP
Completing the procedure of importing FCL cargoes for container shipping is very
necessary and important, contributing to speed up the exchange of goods with other
countries in the world, facilitating the simplification of documents and commercial
procedures. Customs, and other legal procedures, appealing to foreigners having
business relationships with local businesses. Work is more efficient, more logical.
To create order in work, improve the productivity of employees, improve the quality
of work, and promote the rotation of the entire procedure of importing FCL cargoes.
Maximize your profits, giving you the minimum cost for your business. Facilitate
the country to have more foreign exchange earnings, improving part of the country's
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fiscal balance. It can be said that finishing the procedure of importing FCL cargoes
is associated with the economic development of the country

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CHAPTER 2. CURRENT STATE OF THE PROCEDURE OF
IMPORTING FLC CARGOES AT ASIAN DRAGON
LOGISTICS COMPANY
2.1. Introduction of the company
2.1.1. History of development
 Legal name: Asian Dragon Logistics Joint Stock Company
 Transaction name:
 Legal form: Joint stock company
 Address: No. 1Cat Linh, Dong Da, Ha Noi.
 Certificate of business registration number: 0103002086, issued by
Hanoi Authority for Planning and Investment.
 Tel: 84.4.38256637
 Fax: 84.4.38251733
 Email:
 …
[Write about the foundation; development history of the company]
2.1.2 Organizational structure

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*General Manager
Managing and running day-to-day business operations of the company, in
cooperation with the deputy director, discussing the direction, objectives and
implementation of the company's operations over the long and short term.
*Assistant of General Manager
Managing 2 main areas of business activities: Transportation Business and
Commercial Business
Commercial Business Department
+ 1 staff of supply
- Find supplies of all types of goods that can be imported or exported.
(Agricultural / food / industrial / luxury products ...)
- Make a cargo profile. (Name / quality specifications of goods / origin /
interpretation of the problem)
- Make a bid price list (general price list)
- Make segment analysis and market demand.
- Make a commercial contract
+ 01 staff of demand
- Find output for all types of goods that can be imported or exported. (Agricultural /
food / industrial / luxury products ...)
- Set to the order profile (name of goods needed / specifications of the quality of the
goods needed / the origin of the need / interpretation of the problem)
- Make a price list. (General Price list)
- Make segment analysis and commodity market demand.
- Make a commercial contract
Transportation Business Department : divide into 2 main parts: Sales and
fulfillment of orders

+ Business: divided into 3 main groups: each group of 8 or 10 sales

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- Group 1: Import and export freight: includes import and export goods by sea, with
FCL and LCL cargoes
- Group 2: customs clearance: goods include conventional goods, difficult goods,
goods confiscated at warehouses, banned goods, received as required documents for
export and import.
- Group 3: domestic transport sales: including: barges, trains, trucks, container
trucks, inland water from south to north, FCL and LCL cargoes
After the sales person has customer information, complete the following:
- Make a list of customer information.
- Contact the carrier to check the price.
- Make a quote of the company and send it to the customer.
- Negotiation completes the transaction.
- Transfer the records to the order settlement department.
- Make a list of customers.
- Planning customer care.
+ Settlement of orders: including 3 employees: Documents + Customs + Delivery:
sales records to the department, the department is responsible for order processing.
*Secretary of General Manager: Managing 3 main areas: Human Resources +
Financial Accounting + Separate Income
Human Resource Department
- Up the job description. (Vacancies / requirements / salary / location)
- Create accounts on all recruitment forums / exchanges / exchanges.
- Post the recruitment.

- Form interview + form interview + interview appointment.
- General exchange with personnel.
- Sign the probation agreement
- Submit the labor contract.
- Manage and supervise human resources
- End of the labor contract
Accounting Department
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- Associate with chief accountant, clearly set accounting books and payables.
- Monthly business results report.
- Financial transparency.
- Sales orientation (combined with assistant).
- Set monthly salary costs.
- Planning total marketing expenses monthly
- Define the cost of Tet bonus; reward the achievement of the year
2.1.3Resources
Because the company is private, the funding is limited. Most of the facilities are
rented to put into business.
Currently, the head office of the company being hired for use with the area used is:
+ Ground floor: 80m2 (4m x 20m) including reception, business room.
+ 1st floor: 80sq.m including meeting room, and student trainee guide room.
+ 2nd floor: 80sq.m including senior management room including vouchers,
administrative accounting staff, board of directors
- The business equipment includes 15 computers, landline phones: 02 main
computers in the reception room, 05 mobile cameras, mobile scan machines, 02
printers, 02 fax machines.

- Due to limited capital, the company does not invest in warehouses, container
trucks, etc., but mainly outsourced when needed.
2.1.4 Business activities
- Road passenger transport in urban and suburban areas (excluding bus transport);
- Other road passenger transportation
- Cargo transportation by road
- Coastal and ocean passenger transport
- Coastal and ocean freight
- Inland waterway passenger transportation
- Inland waterway transportation
- Warehousing and storage
- Support services directly for rail and road transport
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- Direct support services for water transport
- Loading cargo
- Other supporting services related to transport (Main)
- Motorized car rental
- Other business support activities remaining
2.1.5 Business results

2.1.6 Orientation and future plans

2.2 Current state of the procedure of importing FCL cargoes at Asian
Dragon Logistics Company.
2.2.1 The procedure of importing FCL cargoes at Asian Dragon Logistics
Company

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*Note
1. The owner delivers the receipts to the forwarder of the forwarding company
(original bill of lading, original invoice, original packing list, original contract,
original C/O)
2. The forwarding office checks the documents.
3. Forwarders take D/O.

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4. The freight forwarder collects the necessary documents to compile the customs
clearance dossier for the imported goods.
5. The forwarding agent shall submit the set of customs formalities to the
registration office at the border or customs office of the city (province).
6. Receipt of receipt from the customs officer who received the packet.
7. Go to customs to monitor the yard to compare the order.
8. Containerized cargoes to find containers, request to lower containers (if needed).
9. Involve the inspector in inspecting the imported goods.
10. Receive the inquiry ballot from the inspector (if any).
11. Submit the assessment solicitation (if any) and the dossiers requesting the
expertise of the goods owner (if any) to the assessor.
12. To receive the slip of request for assessment (if any) from the assessor.

13. Submit the request for assessment and the application for goods clearance while
waiting for inspection results for the inspector.
14. The tax team re-calculates taxes (if any).
15. The tax team will issue a tax notice (if any).
16. District leaders review files.
17. The forwarder shall take the customs clearance declaration.
18. Go to the shipping agent to get the full container or intestines at the yard, charge
container storage (if any)
19. Go to the commercial affair, pay and get the bill.
20. In the moderator's room, submit a receipt for employee mobility slip. If taking
full container, go to the container forwarding and receive the container delivery.
21. Contact forklift truck.
22. Guide the forklift to the loading dock.
23. Car loading.
24. Carrying a bill (trucking bill).
25. Receipt of payment of clean containers after bowel withdrawal (if any).
26. Liquidation of goods at customs gate.
27. Delivery to the recipient
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28. Delivery with the recipient.
29. Return the empty container hull.
30. Get back the container freight.
31. Transaction accounting.

2.2.2 Interpretation of the process
Step 1: After the forwarding company signs the delivery contract with the owner (as

the importer in the economic contract), the task is to clear customs clearance for
importing and transporting goods safely and Deliver to the consignee at the place
indicated by the consignee in the above economic contract. The consignee shall
provide the forwarder of the forwarding company with a set of records including:
- B / L ( Bill of Lading) or SBL (Sea Way Bill) (Surrendered / original);
- Packing list (original)
- Commercial invoice (ordinal)
- Certificate of Origin (C/O if available);
- Contract (original)
Step 2: After receiving this original application, the staff of the forwarding office
will need to sign for the consignee to receive the 5 vouchers as stated above. When
signing, he or she need to write clearly what kind of application, original or copy,
number of copies, date of receipt). After that, the clerk will need to photocopy the
documents in many copies, to serve the work as needed, depending on the nature of
the work (it is necessary to give the recipient to the star certification or not). When
certified as a true copy, the consignee will sign, stamp the name and title of the
certified copy of the original and "true copy of the original" stamp together with the
seal of the enterprise – here is the importer.
After a while, the consignee will receive: "arrival notice" or "arrival notice". The
consignee will send this notice to the forwarder of the delivery company. Depending
on the liner carrier, different delivery forms come in the form of the following:
- Name of ship
- Waybill number
- Expected time of arrival
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- The shipper

- Receiver
- Name of goods
- Quantity, weight
- Port of loading
- Port of unloading
Notice of when receive the D/O: In the delivery note, the delivery officer verifies
that this is the consignment of goods that need to be cleared or not, based on the bill
of lading (usually the consignee has checked paid)
Step 3: When the date is approaching the expected arrival date, the forwarding
agent should actively contact the shipping company that the ship has arrived, when
it will arrive at the port of discharge. Upon acknowledgment of the ship's arrival at
the port of discharge, the forwarding agent holds a original or surrender bill of
lading and a letter of recommendation along with the identification card (if any) to
the shipping agent's representative office (the address shown on the notice of arrival
to get D/O.)
After arriving at the shipping agent's representative office, the forwarder shall
present a letter of introduction, original bill of lading or surrender bill of lading,
identification (if any) to the staff of the shipping agent's representative office. He or
she will accept and give the fee. Depending on the business direction of each
shipping company, the closing fees will vary. … For example, document fee, D/O
fee etc. The forwarder pays the fee upon request, signing the receipt, D/O receipt
and receipt (Note: the name and tax code of the business on the invoices of the
forwarding company or the owner of the goods, subject to the agreement of the
goods owner and the receiver). When receiving D/O, the D / O will be
representative office seal of the shipping company (In Vietnam).
Depending on the shipping company, the number and color of the D/O are different.
There are many colors in the shipping line: white, blue, yellow and pink. There is a
whole liner that is white, for example: Vina Consol.
Once the original D/O has been delivered, the agent of the shipping agent gives the
forwarder another D/O with the same contents as the received D/O, forwarder will

sign to the confirmation on this D/O is that the order was received.
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Because when the consignee delivers the documents to the forwarding company, the
consignee has checked the validity of the documents, or corrected them when they
happened to be invalid, so the data in the documents matched. At this point, when
receiving the D / O, the forwarder will just check and compare the D / O contents
with the bill of lading, to detect the errors of the D / O (if any). D / O is not valid.
So when receiving the order, the forwarder needs to compare the order with the bill
of lading (copy) right at the shipping agent with the following main contents:
- Name of ship
- Waybill number
- Name and address of consignee
- The shipper
- Name of goods
- Type of goods: (FCL or LCL)
If it is LCL cargo, checking how many bales, how much weight
If it is FCL cargo, checking the number of containers, the type of container (20 'or
40'), container number, seal number, volume of each container
- Port of loading
- Port of unloading
In particular, the forwarder must pay attention to the validity of the D/O in terms of
warehousing, storage, storage of containers to arrange reasonable time, carry out
procedures for receipt of goods to prevent the emergence of additional this cost, due
to overdue D/O of cargo (because there is a free shipping line, and shipping charges
after the D/O expires)
Step 4: The forwarder will need to continue the preparation of the application file

including the following documents and order (relative):
1. Receipt of application files (1 copy)
2. Import customs declaration (green) - copy of customs declarer (1 copy)
3. Import customs declaration (blue) - customs declaration (1 copy)
4. Appendices - customs declaration (1 copy - if there are more than 3 items)
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5. Appendix of declarations - copies of declarers (1 copy - if there are more than 3
items)
6. Declaration for dutiable value of imported goods - when goods are in C / O and
entitled to preferential tariff regime
7. Receipt of dossier and tracking time of customs procedures (1 copy)
8. Letter of introduction (1 original)
9. Commercial invoice (1 original)
10. Packing list (1 copy, 1 original)
11. Bill of lading (1 copy)
12. Commercial contract (1 copy)
13. C /O (1 original)
14. D/ O (1 original)
15. Import License (if applicable)
16. Quotas and slips for quota performance (if the quota)
17. Other official documents. For example: Commitment of goods is synchronous
equipment, certification of importing goods as fixed assets, registration procedures
outside the hours, etc.
* Notes when preparing the customs clearance application file:
1. If the D / O has expired and has not yet cleared the customs procedures for
receiving the goods, the expenses incurred for warehousing, storage, This means

paying a fine for late delivery, at the shipping agent. Submit D/O to shipping agent,
shipping agent, write bill and stamp on D/O: "extended, date ... x ... month ... y ...
year ... z ..." or " Renewed on ... x ... month ... y ... years ... z ... and "paid" or "paid".
It means that the D/O has been extended to ... x ... months ... y ... years ... z.... Then
the forwarder pays the money, signs the bill, gets the bill and the extended D/O. In
case of expiration of D/O, it must be extended prior to submission of dossier to
regional customs office. Prior to the liquidation of goods at customs yards, the D / O
must remain valid.

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2. In the import goods declaration form, if the goods are new, they must be
inscribed with "new goods 100%" in the item names in the declarations.
3. If the goods are without C / O, they must be inscribed "not submitted, not owe C /
O" in the lower left corner of the declaration form (see illustrations in the illustrated
vouchers).
4. Used imported machinery must be inscribed with "used goods, the quality of
which is over 80%". Goods must be over 80% to be imported
5. If the goods are imported under the CFR price, the owner must declare CIF to
calculate the import tax and VAT (if the goods are subject to the above two taxes).
6. In item 20 of the declaration, the total volume and the total of bales must be
indicated.
7. The copy papers must be signed and sealed by the head and the stamp "true
copy".
8. The seals in the clearance documents and other relevant documents must be
consistent. One stamp of the company's stamp is that of the branch is invalid.
9. The signature of the documents must be the same person, may be the director or

someone authorized by the director, must be accompanied by a letter of
authorization in the customs clearance document.
10. If the declaration is enclosed with the appendix and enclosed with the enclosed
list, it must be affixed with an overlapping seal.
11. When arriving at the customs office of the customs clearance area, the delivery
officer shall bring with him the business registration certificate and the registration
certificate of the import/export tax code to be submitted to the customs office as
necessary.
12. If it is a taxable item and the state controls the minimum price when importing,
if the price on the invoice is lower than the minimum price, the minimum price shall
be used as the basis for determining the tax calculation price; opposite, take the
price on the invoice serves as the price for tax purposes.
13. If the item is taxable, the tax rate when imported with or without C/O varies. If
there is a C/O, the tax rate will be lower if there is no C/O. When filing the dossier,
if the enterprise fails to submit the C/O, the customs office shall proceed to
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