Báo cáo hiện trạng và kế hoạch ứng dụng công nghệ thông tin trong quản lý và kinh doanh tại công ty TNHH thương mại và vận tải e

"The situation report and IT application planin management and business at
MinhDuc Comercial and Transport Company Limited. "
1. The general introduction about MinhDuc Commercial and Transport Co., Ltd.
1.1 The preliminary introduction
 Company Name in Vietnamese: MinhDuc Commercial and Transport Co., Ltd.
 Company name written in a foreign language: Minh Duc Comercial and Transport
Company Limited.
 The abbreviated company name: MINHDUC C & T CO., LTD.
 Company Headquarters: 10A2, Vuon Chay, Bac Son Ward, Kien An, Hai Phong
 Telephone: 0313.676.019
 Email:
1.2 The process of formation and development
MINHDUC C & T CO., LTD is the company organized and activated under the
Enterprise Law. The members of the company have the capital contribution, share the
profits, losses corresponding to their contribution and be responsible only to the extent of
their capital contributions. The company has legal personality, independent economic
accounting and economic autonomy in terms of finance, be responsible for business
operations, has own seal and is opened bank accounts in accordance with law.
As established,a company based in 282, Lach Tray, Hai Phong. The company had 17
employees. In that,
Mr. Bui Minh Duc was the director -he is responsible under the law of the Company.
Initially, the Company is a medium enterprise, the business is always difficult, but so far
the company has expanded and participate in many different fields, raising strongly.
Because of having members’s efforts of the company and the support of longtimecustomers, the company has been continuously developing and expanding the scope of
business, having efficiency and high profitability compared with others in the same field.

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On December 15th,2009 ,to meet business needs as convenient trading, company
headquarters had been moved to No. 10A2, Vuon Chay, Bac Son Ward, Kien An, Hai

Phong.
1.3 The business field
The company’s establishment aims to carry out the objectives of production and business
activities, creates jobs for workers, meet the market needs in the following areas:
 Sales of supplies, equipments, metal parts, ordinary chemicals ,means of transport by sea, construction’s machineries.
 The import and export service and the entrusting one
 Transport and freight services, passenger of waterway and roadway.
 Mechanical repair,the business of manufacturing and reparing casks becoming trailers,
container pulling and means of transport
2. The situation of analyzing IT application in MINHDUC C & T CO., LTD.
2.1 The situation
The quick application brings IT application into automatic process of production that is
always a concerned matter because IT has a huge role in the economic activity,
production ,business, sales, trade promotion, business management. However, there are
still many important questions around the above application.
Currently, MINHDUC C & T CO., LTD just invests a small cost- 0.05 to 0.08% revenue
for IT, while in the U.S. the average is 1, 5%. Investment policy for IT business is still
insufficient. Most businesses just invest once for information systems and applications
upgrade, so it not only is low investment but also its efficiency is lower.
The survey also showed that up to this time, in spite of having intinial awareness about
the importance of
IT, the exploitation of IT capacity deeply stops at small numbers. It's no surprise that the
most important programs, the most widely used in the enterprise is the financial

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management and accounting. However, the IT application just meets only 80% of their
requirements in work related to this field.
2.2 Cause

2.2.1 The subjective reasons
In fact ,the survey shows that it not really see the great benefits of IT, not familiar with
business forms in e-commerce environment, there is no knowledge of IT with a strategic
vision,so it does not have the needed attention. Other issues related to the business is that
they lack the knowledge and time to acquire knowledge, lack of management skills, fear
of preferred growth and interested in short-term prospects, little outwardly , it means that
they do not see the signs of environment, until they can, it is too late; the weak financial
capacity leads to low- investment,and there are no means of training workers in the
company.
2.2.2 The objective reasons
IT environment is not conducive to the application of business, the technical
infrastructure for the IT development is limited. The legal system still does not insure the
requirements of e-commerce. So Vietnam Internet exists the problem such as: protection
of property rights, the confidentiality of transaction information on the Internet, the
sanctions for fraud, breach of contract, and method of calculating tax with e-commerce
transactions have not been specified in the relevant legislation.

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3 The SWOFT analysis of MINHDUC C & T CO., LTD.

3.1 The analysis of strengths
o The company has revenues of the largest transport sector compared to the competitors
o The geographical location of the company located in the city center that is favourable
for the transaction, the providing services,and convenient transportation.
o The brand and reputation have been confirmed through nearly 10 years of operation.
o The enterprise management division has the creative ,effective and scienctific
activities.
o The wide-network distribution in Haiphong.

o Lists of products, goods and services are diversified and strong.
o The team of marketing offer expert enthusiatically, richs of experienments.

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3.2 The weaknesses analysis
 It mainly operates and focuses the products in the domestic market
 The transport system has not innovation,and investment for shopping. Many vehicles
are old, inefficient for operations, but they have not been liquidated.
 Because of difficulties in business, the company is forced to downsize its business in
the field of repairing vehicles.
 The advanced of scientific and technical progress in the company has not been
updated and improved.
3.3 The analysis of opportunities
 The preferential policies of the State about the trading and transportation.
 When entering WTO: the expansion of market, of business, learning experiences,
improving the competitiveness.
 The transportation system is being invested, modified serving for the needs of life,
convenient for transportation services, providing means of transportation.
 The demand for transportation services is increasing.
3.4 The analysis of challenges
 The imported-prices of vehicles increasing makes the speed of consuming in market
significantly reduced, the fake ones appear more.
 The unstable economy: recession, inflation are at the high level, ...
 When entering WTO: appear more competitors.
 The political situation in the world is more unstable

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Individual Assignment – Management Information System
4. Compared to competitors in the commercial transportation field.
Competitors
The

MINHDUC C & T CO., LTD.

comparison

DUYENHAI

MULTI-MODAL

AND

TRANSPORTATION COMPANY

HAIPHONG C&T CO., LTD.

criterias
1. The level of known

About 65% Hp’s consumers

Almost

consumers

in

products,

know the products and

market

know

products

services

services of company (80%).

products

provided.
The quality os products and

The quality os products and services is

company.
The quality os products and

services is good ,it meets

good

of

services is good ,it meets the

the demand of consumers..
The distribution systems,

consumers..
The distribution systems, dealers,

demand of consumers..
The distribution systems,

dealers,

businesses,

businesses, branches of company are

dealers, businesses, branches

branches of company are

located in the wide-area of Haiphong.

of company are maily located

businesses, branches

mainly

Its scale is very large.

in the ports of HP, DoSon,

4. The staffs

Haiphong’urban.
Enthusiastic, dynamic

Strong professional, enthusiatic

KienAn.
Enthusiatic,
responsibilities

5. Facilities

Meet the job’s requirements

goods

and

customer service.
2.

The

quality

of

products and services

3.The
systems,

distribution
dealers,

which

located

are

in

,it

meets

the

the

Haiphong

demand

and

Be modern ,always be invested and
innovated

About 70% consumers in
Haiphong market know the
and

services

of

having

Meet the job’s requirements

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Individual Assignment – Management Information System
5. The analysis of the experience and the lessons of IT application of other
businesses in and out the country.
5.1 For domestic enterprises.
According to Ms.Tran Thi Thai - vice president of Dong Thap province, has shared
valuable experiences as follows: "to apply IT effectively, it must to know what need to
provide, who used objects, in others words, it must be based on the needs of the
consumer to provide services. Then, it needs to prepare a telecommunication
infrastructure connecting computer’s networks together, and popularize IT knowledge to
people, so they can use the services that the state,province provide for them" According

to Ms,Thai, an important factor contributing to the success of the provinces and remote
areas such as Dong Thap province is the way of conducting by way of one by one. That
is, what province can invest, which gives the effectiveness immediately or resource
capabilities, provincial officials can be willing to provide what they would do first, what
is invested to spread without high-effectiveness, it will be invested later.
According to Director of Traditional Medicine Hospital Central -Tran Quoc Binh, the
most important of the IT application is determined by the leader. Because the head of the
agency will resolve the issues of investment, human resource training, as well as the
issues of promoting the application and development of IT to be ready, to create a
financial environment as well as work more transparent. "In the near future, the hospital
will conduct the plan of remote training for the hospital under the province from Lang
Son Province to Ca Mau. If the project of IT connection has good result, we want to
connect the 10 ASEAN countries on traditional medicine, with the aim of exchanging
experiences between the countries together, "Binh said.
5.2 For foreign enterprises
Mr.Hek Oktavian Erison, CIO of PT. Sierad Produce Tbk (Indonesia) argued that the
most important strategy for IT applications is the human strategy. With the good
personnel or human resources, it can have a ability to implement IT effectively. He said:
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Individual Assignment – Management Information System
In our unit, we do not hesitate to use personnel matter at any age, that is, any age group
may also be promoted to management positions as long as they are people who
understand IT and have IT capabilities.

6. Learn the IT application solutions in the transportation firm.
6.1 Investment for the IT
This solution refers to the initial business’s investment of IT basic equipments including:
hardware, software and manpower. The level of equipment "basic" can be not

homogeneous, however, it needs to achieve the required number of technological
infrastructure (hardware & software) with fully equipped to deploy some business’s
routine applications such as computer equipment, set up the LAN, WAN, Internet
connection settings, environmental communications among offices or partners;

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Individual Assignment – Management Information System
6.2 Enhance the application of management and operations.
The goal of this solution is that IT investment aims to improve the performance, support
for functional parts of the business, specific for the activities of functional departments
or work groups as assigned. This is a natural development solution for most businesses,
because the volume of informations be handled increase, and having the necessary skills
for IT application in the previous periods.
6.3 The overall application to improve the production capacity
The IT infrastructure needs the wide-area network covering business,it makes sure the
information flows smoothly flowing among the parts, the intergrated software and
database providing for all company are the leading tool supporting to the management
and operation; it implements the comprehensive solutions to help companies changing
the internal quality management, to improve management capacity and efficiency and
increase the competitiveness.
6.4 Investment in IT to transform business, international competition
IT investment for products and services creates the cost advantages to make up the
difference, and other products are suitable with the competitive strategy of the business.
Currently, the business issues in the Internet age, more specific is the use of technology
and the Internet service business, have a decisive role: building an Internet to share
information within the enterprise, to connect and share with the source of informationselection with partners, suppliers, customers, ... Use the Internet forms the e-commercial
relationships as B2B, B2C and B2G.
7. Strategic IT applications and e-commerce company from now to 2020

In general, the IT application in the company over time is just spontaneous, purely is
based on sentiment, it has no system and lacks of the long-term strategy. It aims to
promote the high-effectiveness of IT application in production and business activities,
helps business to develop more comprehensive in the future, managers need to build for
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Individual Assignment – Management Information System
yourself a long-term strategy of the IT use in the unit. In addition, there should be a
reasonable investment ratio between hardware infrastructure, software , network ones
and IT human resources, it increases the use of software to fully exploit the hardware
infrastructure and the systems of computer network invested by business.
8. The action plan and specific targets
Step 1: Exploiting the huge change. It means the person in charge of IT applications has
to get rid of personal pride, to share the benefits of IT to other departments in the
company.It must know to catch and exploit the growth speed of IT.
Step 2: Moving from oneself to the economy-linking. This means that business needs to
find partners for the development of IT, it aims to give more, quantity and quality of the
engineering team. Establishing the international coalition develops the standard for
products and services.
Step 3: From the single approach to the holistic approach. The transnational economy
creats more intense competitive. Previously, the competition largely based on the price
factor, because the competitors basically are domestic and quality of their products is
only equivalent. Nowadays, the competition, apart from the price factor, it needs the
speed, quality and functionality.

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Individual Assignment – Management Information System

TABLE OF CONTENTS
1. The general introduction about MinhDuc Commercial and Transport Co., Ltd.......................
1
1.1 The preliminary introduction.................................................................................................
1
1.2 The process of formation and development...........................................................................
1
1.3 The business field..................................................................................................................
2
2. The situation of analyzing IT application in MINHDUC C & T CO., LTD.............................
2
2.1 The situation..........................................................................................................................
2
2.2 Cause.....................................................................................................................................
3
2.2.1 The subjective reasons........................................................................................................
3
2.2.2 The objective reasons..........................................................................................................
3
3.The SWOFT analysis of MINHDUC C & T CO., LTD............................................................
4
3.1 The analysis of strengths........................................................................................................
4
3.2 The weaknesses analysis........................................................................................................
5
3.3 The analysis of opportunities.................................................................................................
5
3.4 The analysis of challenges.....................................................................................................
5
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Individual Assignment – Management Information System
4. Compared to competitors in the commercial transportation field............................................
.6
5. The analysis of the experience and the lessons of IT application of other businesses in
and out the country......................................................................................................................
.7
5.1 For domestic enterprises........................................................................................................
7
5.2 For foreign enterprises...........................................................................................................
7
6. Learn the IT application solutions in the transportation firm...................................................
8
6.1 Investment for the IT.............................................................................................................
8
6.2 Enhance the application of management and operations........................................................
.9
6.3 The overall application to improve the production capacity..................................................
9
6.4 Investment in IT to transform business, international competition........................................
9
7. Strategic IT applications and e-commerce company from now to 2020...................................
9
8. The action plan and specific targets.........................................................................................
10
TABLE OF CONTENTS.............................................................................................................
11
REFERENCES
[1] Lesson: Doctor of Philosophy Nguyen Van Thoan

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Individual Assignment – Management Information System
[2] The benefits of IT applications in the enterprise - Youth Publishing House - Author
Huynh Bich Ngoc in 2011.
[3] The secret of success in business – Statistics Publishing House - Author Trinh Duc
Binh, Nguyen Xuan Khoa, 2010.
[4] E-Commerce Curriculum - National Publishing House, 2011
[5] www.tinhoctre.com.vn
[6] www.tailieu.vn
[7] Others related references.

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