IT training 7 operating systems technologies comptia a plus 220 902 m7 slides

Mobile Device Connectivity

Tim Warner
@TechTrainerTim



The Pluralsight Learning Path for CompTIA A+
(220-902)
Introduction
Windows OS
Other Operating Systems
Security
Software Troubleshooting
Operational Procedures


Other Operating Systems & Technologies
for CompTIA
A+ (220-902) Table of Contents
OS X Features and Functionality
Basic Linux Commands
Client-Side Virtualization
Basic Cloud Concepts
Network Services
Mobile OS Features
Mobile Device Connectivity
Mobile Device Synchronization


Overview

Cellular configuration
Wi-Fi configuration
Bluetooth configuration
Email setup
Corporate, ISP, Cloud


Meanwhile, in the Real World…
I refuse to call my
ISP for email
setup directions.
HELP!

customer

technician


CompTIA A+ 220-902

Install and configure basic mobile device
2.6
network connectivity and email


Cellular Configuration


Cell Service Identifiers


International Mobile Equipment
Identity (IMEI)
-



GUID for device itself; number can
be blacklisted

International Mobile Subscriber
Identity (IMSI)
-

GUID stored on SIM card; identifies
country, network, etc.


Cell Service Upgrade


Cell upgrades are normally "pushed"
by your carrier through your OS



Preferred Roaming List (PRL)
-

-



Local DB of network service information
No impact on signal strength or dropped
calls
PRI: ISDN Primary Rate Interface

Baseband radio processor firmware
update


Wi-Fi Configuration


Tethering


Turns your smartphone into a NAT
router/Wi-Fi hotspot



Share your smartphone's cell service
Internet connection



Methods
-

Phone supports tethering natively
Jailbreaking/rooting device
3rd party apps


Airplane Mode


User can operate laptop
during flights



All radios off:
-

Cellular
Bluetooth
GPS
Wi-Fi (except for paid)


Bluetooth Configuration


Bluetooth Setup Process
1.

Enable Bluetooth

2.

Enable pairing

3.

Discover device

4.

Enter PIN

5.

Test connectivity


Demo 1: Carrier, Wi-Fi, and Bluetooth

sdf


Email Setup


Corporate Email


Exchange Server mailbox

-

Server name
Domain\username credentials



SSL and S/MIME



Profile deployment is key:
-

iOS, Android, Windows Phone


ISP Email





iOS detects many ISP domains
and automatically finds server
addresses
Most SMTP server address
IMAP, POP3 addresses
-




Leave messages on server?

Port and SSL settings
S/MIME


Cloud Email


iOS "automatically" finds
server addresses



Gmail (Inbox)



Yahoo



Outlook.com



Office 365



iCloud


Microsoft Intune

VPN = Virtual Private Network


Demo 2: Email Setup

sdf


Meanwhile, in the Real World…
I refuse to call my
ISP for email
setup directions.
HELP!

customer

technician


Back in the Real World…
Check the Web

customer

technician


Homework






Create a database of email setup
addresses
Major ISPs
Major cloud services
Microsoft Exchange


For Further Learning


Pluralsight: CompTIA Mobility+ Part 3: Device Management
and Troubleshooting (John O'Neill)
-

Thorough discussion of Mobile Device Management (MDM)