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XÂY DỰNG THƯƠNG HIỆU

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XÂY DỰNG THƯƠNG HIỆU
2.1. Nghiên cứu thị trường và khách hàng
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$)*+#%,%
 *#%(+QR,%/$%= 
22(%ST,=*+%= 22DSO
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 Z" >"
=(%=#$)-:$;"#
$)>5"+#"!>";=(4
#%04X[\W>(M9M
-
./$#$)*+#%,%(%*
M*+/$3,%/$N(%6D
#-
2.2. Định vị thương hiệu
2.2.1. Khái niệm về định vị thương hiệu
*#*(%##*>$G

!"+G1]+$9*
+/$GM&#2
,-^*#*0&'(%($
>>6_#%4*+$9-
^('&=#%)!,Z
%3`,%)I#%(M06
7(,5-(%(a6 
M*#*#2Zb0UG4,G6#2
-
*#*%"G ,64,_
#*0$*+-:P M
>(4*0#*0#%66,>%#2
5-
cd`(M0%#*>(;G 
$1,"&E(%5-ef
9!(67M2!+$
9#%+%ghif!6('
-
ejRe*#*k(%!+M
*#*,"-c%*+2(dM>Z
GDl,U(P(%e,J#%TJ6-e)i672'M
$/D*+.me,J#%J6d>2l67-
c%#*0 $0+$9#2672(
dG*>ZGDe,J#%TJ6k6<,"%">*#*(%
!67-
:15($,>67#2#*0#Zh(d
M%0+$9;kd*#*(%67
n,"(oF(H;0(%!'(,>,
+$9,"5(-O>N,00+$
9e,J6<>#*0 $;TJ66<>#*0)l#%k6<

>#*0)i- 
O>J$h*#*E5k6<,"M%
"%"-WJ$h*#*E56,
G670G"*#*-E%,"
%%=#E%= (%(%*M#*0
%0+$9%M-O+$
96<,"M#*0n,"(oF(H](k
(M=00-
2.2.2. Các giai đoạn của chiến lược định vị
2.2.2.1. Định vị đột phá hay tiệm tiến
*#*!(%!4Z+M/5
GGh 2%%;#0/#2!67;
!"2b#2!/$%&j-W
5#4=E!%;#%#*0
$*+3#N2M(4-V,GD]
,"G>G(%#%G 2!#*0%-W+
M%;>(M*#*$!-O#4*#*!(%G
'M!#*0Z&dP#%
M!D&*-
.b,;*#*>(#E#& 
G($! Z-^&EbD(%!
,Gd#*0%$*+P;G(0J6<(%
>J#%(%6,"G*no-(%!#&E>
(M*#*#%6<,p-.5E7D#!
!+%%,Q#*0%Gd#%>(_$*+#%
3(%#*0%+$9FbG(%Z+$9
HdJ!N22+#%&!
-

W >+M;5#%

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(M*#*;#w,>MM#2Z22&-
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l-l-l-l-Chiến lược định vị tạo thế cân bằng.
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'GQ,";%(J(267+#%,>(
''D%(`+&-^4*#*D1#%#E
,%"=G Z5 >
D%!M)(*#bG%-^
>#2#*0(%!%6&D0;G+
M&#2ZG';,02_);(MG!2;5
!v(a&E2&-
2.2.2.3. Chiến lược định vị tạo thế thượng phong

s35(%#M!;(%5&;(%6(''+
#*0&+,M#%3,Z#Z-O#M>
(M*#*>G1;G1U(Z,G#M
!;Z#*>,G#%!,Q Y(*
+;!#*>w ,"4-.!65"G
P%(Z% >2dME-
e>(M*#*>MgM!,
,%/$G46P-V,;G
)Q1G350&#259G
&b%%Z-^%g,G2,>/

M'+1G46&Z67#M!bb
G-
e"%>M>M(%dM!
(M>`%;#%D%('$0+$9
%%'-
2.3 Thiết kế thương hiệu:
 !E' $,"
>(%>,>-W>,>(%>,>6>5
$(0;GPR0;$
;GM;M;,7;
GG#%%6h-W>,>6$(%(%G2 
$E!-
 2.3.1. Tính cách thương hiệu – Brand personality
W0+ '#(%
,%$>-bG(%Z,%90#2
-^0/LG+5TJ6#%z(
&$>.{(-W0Y(%
967D$,`#%N,%6<|%
4G>3>*%F^0/Re9(%
G!b;4,%6<&,,#E\;
^6;WJ---H-
=N:J6(*=_(%n
o-O,"(%+6(S
{9NZ#41#03!+;_(%
%v$;$;0$E%
,;>(%+G$(03
G&$-(%#d,u(u('#%0
9M#2,%/$-^0/R}6
0!)z2(2!U~•K~f0$(
;,.((0!)z$0#2

 U(#($-
W>,>!0$(%!E
G ,"G&)%3(aN
 ;P!%%d5hD(-V;E
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40,"0-€JdJ6
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I6zD%;(&$,(%"#(a
,"6D#%#w&#!*bqGG•-^%
Z(=#4G#w,"U+;Gg
Z,G+G2Z5M,#
/0,%"-{9#4;>]IG(U"
##%05(`GG>U],b!Z+
J6<1G,"%4#%>(%',"DGZo-
W35+;_(%3 0`%
'+2>;UG4"-e0`%%6< 
'*Z>Y(G)>,>!
-
 Tạo dựng tính cách cho thương hiệu
* Xác định nhóm khách hàng mục tiêu:O,%/$%4
%$G06<%`-^#4;G 
46h#%G>(%5M'&
-WZ6_,n/#/'+o;
n,%/$%!%5o-O>/#/
E,=*+,F#0/R !%#%ZH
G no'!,=(%'(%nGEUo
0;Z,=Y($6v/Z>
4, (w#E0-
‚Xác định nhu cầu, sở thích của nhóm khách hàng mục tiêu:.!,d
*M,%/$;G2>J(% ;6D

0#%0b-W++6v/,m4
$),,%-:%`,%G
$0% 3G&$#%!M,
%&436<Fc"w$%TJ6'0
;^6'0G%!M;}6'0$(
---H
‚Thành lập hồ sơ tính cách khách hàngRX,dn(hJ#%&o
,%/$;G '('Z0%(%$G
&-^0YQ$5!,
6;>!96<(d0#%(%0
+;,"`u-
 Xây dựng tính cách cho thương hiệuReE0
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