Designing a Change and Configuration Management Infrastructure

Part Number: X08-42046
Course Number: 2410A


Released: 08/2001

Delivery Guide
Designing a Change and
Configuration
Management
Infrastructure


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Course Number: 2410A
Part Number: X08-42046
Released: 08/2001
Designing a Change and Configuration Management Infrastructure iii


Contents
Introduction
Course Materials ......................................................................................................2

Prerequisites.............................................................................................................3

Course Outline .........................................................................................................4

Facilities...................................................................................................................5

Module 1: Introduction to Change and Configuration Management
Design
Overview..................................................................................................................1

Introduction to Change and Configuration Management.........................................2

Defining the Requirements for CCM.......................................................................9

Defining the CCM Solution...................................................................................26

Selecting a Course of Action .................................................................................35

Review ...................................................................................................................41

Module 2: Designing a Workstation Installation and Upgrade Strategy
Overview..................................................................................................................1

Determining the Operating System Environment ....................................................2

Determining the Organizational Requirements........................................................7

Identifying Clean Operating System Installation Options .....................................10

Identifying Operating System Upgrade Options....................................................16

Assessing the Appropriate Installation Options.....................................................20

Lab A: Meeting Operating System Installation Requirements ..............................27

Review ...................................................................................................................35

Module 3: Designing a Software Distribution and Management Strategy
Overview..................................................................................................................1

Determining Current Software Distribution Strategy ..............................................2

Determining Software Distribution and Management Needs ..................................7

Evaluating Software Distribution and Management Options ................................10

Selecting Software Distribution and Management Options...................................17

Lab A: Meeting Organizational Software Requirements.......................................24

Review ...................................................................................................................32

Module 4: Designing a User Data Management Strategy
Overview..................................................................................................................1

Determining Current User Data Strategies ..............................................................2

Determining the Organizational Requirements........................................................7

Categorizing User Data Management Needs ...........................................................9

Identifying Available User Data Management Options.........................................15

Selecting Appropriate User Data Options..............................................................28

Lab A: Meeting User Data Management Requirements ........................................33

Review ...................................................................................................................40
iv Designing a Change and Configuration Management Infrastructure


Module 5: Designing a User Settings Management Strategy
Overview................................................................................................................. 1

Identifying Current User Settings Environment...................................................... 2

Determining Organizational Requirements............................................................. 5

Categorizing User Settings Management Needs..................................................... 7

Identifying Available User Settings Options ........................................................ 14

Selecting the Appropriate User Settings Options.................................................. 18

Lab A: Meeting User Settings Management Needs .............................................. 22

Review .................................................................................................................. 29

Module 6: Designing a Computer Management Strategy
Overview................................................................................................................. 1

Determining the Current Environment.................................................................... 2

Determining the Organizational Requirements....................................................... 9

Group Policy Settings for Computer Management............................................... 11

Selecting CCM Options for Computer Management............................................ 20

Lab A: Meeting Computer Management Requirements ....................................... 23

Review .................................................................................................................. 27

Module 7: Using Group Policy to Design a CCM Solution
Overview................................................................................................................. 1

Determining How the Organization Currently Manages Group Policy.................. 2

Identifying Designs for Group Policy..................................................................... 8

Identifying Group Policy Design Options............................................................. 11

Determining the Organization’s Group Policy Management................................ 14

Determining the Organization’s Administrative Needs ........................................ 18

Identifying Group Policy Design Scenarios.......................................................... 19

Best Practices for Group Policy Management ...................................................... 27

Lab A: Designing Group Policy to Meet Requirements ....................................... 32

Review .................................................................................................................. 38

Designing a Change and Configuration Management Infrastructure v

About This Course
This section provides you with a brief description of the course, audience,
suggested prerequisites, and course objectives.
Description
This course provides the knowledge and skills necessary to design a Change
and Configuration Management (CCM) infrastructure. Topics for this course
include operating system deployment on computer clients, software distribution
and management, user data management, user settings management, and Group
Policy settings. These topics are developed to enable students to make sound
decisions when designing the CCM infrastructure for their organization or
customer. Design labs are provided to help students analyze key business
requirements and practice making decisions.
Audience
This course is intended for an audience that includes two different groups of
Information Technology (IT) professionals. The first group consists of
technology architects. Members of this group are responsible for the
Active Directory
™
directory service design, and typically hold the
skills of network engineers or Microsoft
®
Windows
®
2000 Server specialists.
They have the skills to integrate Windows 2000 features in an enterprise
environment. The other group consists of Windows 2000 desktop engineers,
who hold the skills of planning and designing the users’ desktop configurations.
Student Prerequisites
Before attending this course, students should have successfully met the

following prerequisites.
Successful completion of one of the following courses:

Course 1560B, Updating Support Skills from Microsoft
®
Windows NT
®
4.0
to Microsoft Windows 2000


Course 2151, Microsoft
®
Windows
®
2000 Network and Operating
Essentials

Course 2152, Implementing Microsoft
®
Windows
®
2000 Professional and
Server

Course 2153, Implementing a Microsoft
®
Windows
®
2000 Network

Infrastructure

Course 2154, Implementing and Administering Microsoft
®
Windows
®
2000
Directory Services