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QUANTRI-QUANLY

NANG CAO CHAT LlTdNG VA HIEU QUA

HOAT DONG CUA DOANH NGHIEP DICH VU

D I J A

NGlTCfl LAO DONG DI LAM VIEC

Cf NlJCfC NGOAI

• TATH! THANH THUY

TOM TAT:

Npi dung cua bai viet tap trung phan tich ve van de ndng eao chd't Iffdng vd hidu qua hoat
ddng eua doanh nghidp dich vu drfa ngrfdi lao ddng di ldm vide d nrfdc ngoai. Hoat dpng drfa
lao ddng di ldm vide d nrfdc ngoai cua Vidt Nam da dffde ttien khai Iff ddu nhffng nam 80 cffa
thd ky 20 va se cdn tiep tue dffdc duy tri trong thdi gian tdi. Trong bd'i cdnh khd nang tao vide
lam ttong nffdc cdn ban chd' thi dffa ngffdi lao ddng ra nrfdc ngoai lam vide la mdt chie'n Irfdc
quan ttpng, Idu dai, gdp phan gidi quyd't vide Idm, xda ddi gidm ngheo vd ddo tao ngudn nhdn
lffc eho cdng cupc xdy dffng dd't nffdc trong thdi ky ddy manh cdng nghiep boa, bidn dai hda
(CNH - HDH). Thdi gian tdi, de tid'p luc thffc hien tdt vide dffa ngffdi lao ddng di Idm vide d
nrfdc ngodi can phai cd nhffng thay ddi vd quy dinh nham ndng cao cha't Iffdng, bidu qua eua
nhffng doanh nghiep boat ddng trong linh vrfc nay.

Tif khoa: Doanh nghidp dich vu. bidu qua hoatddng, ngrfdi lao dong lam vide d nrfdc ngodi.

1. Doanh nghiep hoat dOng dich vu dffa ngUcfi
lao dpng di lam viec d nrf^c ngoai

Luat Ngffdi lao ddng Viet Nam di lam viee d
nrfdc ngoai (Luat sd' 72) quy dinh bd'n hinh thffc
de ngffdi lao ddng cd the ra nrfdc ngodi ldm vide

theo hdp ddng, trong dd hinh thffc chu ye'u
(chidm tten 90% sdlao ddng dffa di hang nam) Id
"Hdp ddng dffa ngffdi lao dpng di lam viec d
nffdc ngoai vdi doanh nghidp boat ddng dich vu
dffa ngffdi lao ddng di lam vide d nrfdc ngoai".
Ludt sd 72 cung da quy dinh nhffng dieu kien cd
ban de DN drfde ca'p gid'y phep boat ddng (vd'n
phap dinh, tien ky quy, de an boat ddng, ngrfdi

lanh dao dieu hanh, to chffe bd mdy.,,). Dieu ndy
da md ra cd hdi cho nhffng DN thudc mpi thdnh
phan kinh Id'(khdng bao gdm DN cd yd'u id'nrfdc
ngodi) drfde tham gia vao hoal ddng dich vu dffa
lao ddng di lam vide d nffdc ngoai. Trrfdc khi cd
Ludt sd 72, DN 100% vd'n Nhd nffdc mdi dffdc
ca'p Gia'y phep boat ddng irong ITnh vffc nay
(153/157 DN dffdc cap giay phep; chi cd 04 DN
thudc thanh phdn kinh td' tff nhan). Chinh vi the',
sd' Irfdng DN ngay cang tang, cd ca'u DN theo
thanh phdn kinh td'cd sff thay ddi ddng ke. Theo
So' lieu tdng hdp eua Cue Quan !y lao ddng ngoai
nffdc, Bd LDTB-XH, tinh dd'n hd't thdng 12/2018,

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ca nffdc cd 362 DN ed gid'y phep boat ddng dich
vu dffa ngffdi lao dpng di ldm vide d nffdc ngoai
(trong do cd 15 DN nha nffdc).

2. Thufc trang chat Iffdng va hieu qua cua cac
doanh nghiep hoat ddng dich vu du'a ngrfefi lao
dpng di lam vide d nrf^c ngoai

Trong bdn 10 nam trien khai thffc hien Luat so
72, cae DN boat ddng dich vu dffa ngffdi lao ddng
Viet Nam di lam viec d nffdc ngoai da dat drfde
nhieu kd't qua ddng ghi nhan.

Quy md vd chd't Iffdng boat ddng eua cdc DN
tffng bffdc phdt trien. Ve ed ban, cdc DN da ed
bffdc Irrfdng thanh ve quy md, cha't Iffdng boat
ddng vd dau tff. Nhieu DN dgi ngu cdn bo, nhan
vien, giao vien day nghe vd ngoai ngff phuc vu
cho boat ddng drfa lao ddng di ldm vide 6 nffdc 
ngoai tang len cd ve sd'Irfdng va chat Iffdng. Nhin
chung, cdc DN boat ddng Idu nam trong linh vffc
nay chu ddng drfde cdc khau: tim kid'm ibi ttffdng,
dam phan, ky kd't hdp ddng, to chffe tuyen chon,
ddo tao, td chffe qudn ly lao ddng, thffc hien thanh
Iy hdp ddng, gdp phan phat trien thi irrfdng mdi, sd
Iffdng lao ddng dffa di Idn, cd chat Iffdng, thu nhap
hdp ly, giai quye't kip thdi cdc vd'n de phat sinh ddi
vdi ngffdi lao ddng.

Hidn nay, ttong so' bdng ttam DN dffdc cd'p gid'y
phep boat ddng trong Iinb vrfc nay da xua't hien
mot so DN eoi ddy la linh vffc kinh doanh ehu yd'u,
ITnh vrfc ehinh, da dau trf cd sd vat chat khang
trang, ddo tao va xay drfng drfde dpi ngu nhan vien
cd nang lffc vd phdm cha't tdt, tam buyd't vdi nghe
nghidp, cd ban linh trdn thrfdng trffdng, gidi nghidp
vu, gidu kinh nghiem ttong md thi trrfdng; dam

phdn va ky kd't hdp ddng; td chffe tuyen chgn, ddo
tao; quan ly lao ddng; quy trinh hda cae khdu
nghiep vu, bffdc dau dp dung cdng nghe thdng tin
vd quan tri DN.

Theo sd' lieu thd'ng ke cua Cue Quan ly lao
ddng ngoai nffdc, Tdng hdp bao cdo thi hdnh Luat
so 72 cua I04DN, cd 30 DN cd thdi gian boat dpng
trong ITnh vffc ndy dffdi 5 nam, 22 DN hoal dpng trf
5-10 nam va 7 DN hoatddng trdn 10 nam. Sd'DN
dffa nhieu lao ddng (tren 500 lao dpng/nam) di Idm
vide d nffdc ngodi, dffa nhieu lao ddng dd'n cdc thi
trffdng thu nhap eao tang dan.

Cdc DN luan thu quy dmh vd tdi ehinh nhff dd'i
vdi vd'n phap dinh, tat ea cac DN tai thdi diem cd'p

gia'y phep deu cd vd'n td'i thieu la 5 ty ddng. Cdc
DN kinh doanh chuydn trong ITnh vffc drfa ngffdi
lao ddng di lam vide d nrfdc ngoai thffdng duy tri
mffc vd'n 5-6 ty ddng, trong khi nhffng DN kinh
doanh da nganh nghd (trong dd cd Iinb vffc dffa lao
ddng di lam vide d nffdc ngoai) cd von hang ngan 
ty ddng.

vd to chffe bd mdy (chi nhdnh, van phdng dai
didn trong nffdc, van phdng dai didn d nffdc ngoai,
trung tam dao tao): Cdc DN hau hd't thdnh lap cdc
phdng nghiep vu (48 DN) vd trung tdm dao tao (83
DN), giao nhidm vu chi nhanh (46 DN), mdt sd it

cd md van phong dai dien lai dia phffdng (07 DN)
va d nffdc ngoai (06 DN) (Sd' lieu cua Cue Quan ly
lao ddng ngodi nffdc, Tdng hdp bdo cdo thi hanh
Ludt sd' 72 cua 104 DN). Tdng so can bg chuyen
ttach ttong linh vffc dffa ngffdi lao ddng di ldm vide
d nffdc ngoai (cua 92 trong sd 104 DN bdo cdo) IS
3.509 ngffdi, trung binh mdi DN sff dung 38 ngu'di
lao ddng de phuc vu hoat ddng trong ITnh vrfc nay.
Bd phdn Idn DN y thffc dffdc can xdy drfng v^
ndng cao uy tin thffdng hidu thdng qua viec tham
gia thrfc hidn Bd Quy lac ffng xff CoC-VN: Vdi vai
trd la td chffe xa hdi - nghe nghiep, Hiep hdi Xu^t
khdu lao dpng Viet Nam da boat ddng tich crfc vil
gdp phdn hd trd DN; phd'i hdp, hdn kd'l boat ddng
giffa cae DN dich vu vdi cdc cd quan qudn IJ' nha
nrfdc, cac cd quan, td chffe, cd nhdn cd Hdn quan
khde; hdp tdc vdi cae td chffe qudc te' ve lao dpng,
lao dpng di erf (ILO, lOM), cdc diln ddn ddi thoai
cua ede td ehffe, cdc hidp boi trong khu vffc ciing
nhrf tren thd' gidi nham ddng gdp thue dd'y sff phdt
trien cua cdng tdc nay. De bao dam sff phat trien
ben vrfng, xay dffng uy tin thffdng hieu ngdy cang
cao cho DN, Hidp hdi vdi sff hd trd, hdp tac cua
Bo LD - TB va XH, To chffe ILO da xay dffng Bo
Quy taeCoC-VNvadacd tren 100 DN hdi vien tU
nguyen tham gia. Nam 2012 Id nam ddu thi diem
ddnh gia 20 DN thffc bidn Eg quy tdc nay brfdc ddu
dat drfde kd't qud dang khich Id drfde To chffe ILO
ddnh gid eao, khang dinh cac DN tham gia da cd sif
chuyen bid'n tich crfc va hidu qua trong boat dpng

drfa ngrfdi lao ddng di lam vide d nrfdc ngoai ddp
ffng td't cdc chuan mffc ciaa boat dpng nay, theo dd
phai tudn thu td't 12 nguyen tdc cud Bd quy tac
CoC-VN de ra. Kd'l qud xd'p hang DN dffdc thdng
kd nhff sau:

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QUANTRI-QUANLY

Bang 1 . Ket q u a d a n h gia, x e p hang D N

(Chia theo soDN thuc hien cac nam)

Hang 
6 sao 
5 sao 
4 sao 
3 sao 
2 sao 
20 DN 
nam dau 
8 (40%)
8 (40%)
3(15%)
1 (5%) 
47 DN 
nam thQ 2

11 (23,4%
27 (57,4%)
09(19,2%)

66 DN 
nam thQ 3

26 (39%)
36 (55%)
04 (6%)

86 DN 
nam thO 4

37 (43%)
41 (47,7%)

08 (9,3%)
106 DN 
nam thQ 5 
02(1,9%)
53 (50%)
46 (43,4%)

5 (4,7%)

Bang 2 . Ket qua danh gia n a m thff 5 ( 2 0 1 7 )

(Phan theo DN duoc danh gia til nam d d u , nam thd 2, nam thO 3, 
nam thd tu va nam thd 5)

H?ng 
6 sao

5 sao
4 sao
3 sao
2 sao
106 DN 
02(1,9%)
53 (50%)
46 (43,4%)
05 (4,7%)
20 DN 
Nam dau 
02(10%)
12(60%)
06 (30%)
26 DN 
N a m t h i ^

12 (46%)
13(50%)
01 (4%)

18 DN 
Nam thif 3

6 (33,3%)
9 (50%)
3(16,7%)

22 DN 
Nam thQ 4

14(63,7%)
07(31,8%)
01 (4,5%)

20 DN 
Nam thQ 5

9 (45%)
11 (55%)

Bang 3. S o sanh ket q u a danh gia qua 5 n a m cua 2 0 D N 
dffdc d a n h gia tff n a m dau 
Hang 
6 sao
5 sao
4 sao
3 sao
2 sao
Nam dSu 
8 (40%)
8 (40%)
3(15%)
1 (5%)

Nam thQ 2

9 (45%)
9 (45%)
2 (10%)

Nam thQ 3

14 (70%)
05 (25%)
01 (5%)

Nam thQ 4

12(60%)
07 (35%)
01 (5%)

Nam thQ 5 
2 ( 1 0 % )
12 (60%)
06 (30%)

Tuy nhien, ben canh nhffng ke't qua dat dffdc thi
hoal ddng cua cdc DN drfa lao dpng di lam vide d
nrfdc ngoai cung cdn mot sd'han chd'nhrf:

Quy md boat dong eua phan ddng DN cdn
nho, khdng ddng deu vdi mffc chenh lech Idn va
khdng on dinh. Tong hdp sd' lidu bao cao cua cae
DN ve quy md lao ddng dffa di lam vide d nffdc
ngoSi trong nam 2008 vd nam 2017 drfde the
hidn d Bdng 4

Sd' lieu thd'ng ke cho thay, nam 2008 cd 20

DN da cung ffng dffdc mffc tren 1.000 lao dong
/na m, chid'm 14% sd' DN cung ffng, thi na m 2017

con so' nay la 60 DN, chie'm 21,6% so'
DN cung ffng. Trong khi do, nam 2008
cd tdi 52 DN chi cung ffng lao ddng vdi
mffc dffdi 100 lao dpng/nam, chid'm ty
le 36,35% va nam 2018 eon sd'ndy chi
chid'm t^ Id 28%.

Ne'u xet ndng ve quy md cung ffng
lao ddng Id'y mffc dffa lao ddng di dat tff
500 lao ddng trd Idn la DN boat ddng ed
hidu qua, thi nam 2008 va nam 2017 eon
sd nay trfdng rfng Id 20,29% vd 37,9%,
nhrf vdy sd' Irfdng DN boat ddng chrfa

hidu qua edn trfdng dd'i cao.
Tinb chuydn nghiep vd tudn
thu quy dinh phap luat trong td
chffe va boat ddng cua phdn Idn
DN cdn tha'p. Cdc DN boat ddng
da nganh chffa quan tam day du
dd'i vdi td chffe chuydn trach boat
ddng dffa lao ddng di Idm viec d
nrfdc ngoai. Hdp dong eung ffng
lao ddng ed y nghia quyd't dinh
nbuHg chu ye'u qua mdi gidi, DN
khdng cd didu kidn tim bieu ddy
du vd ddn vi tie'p nhan lao ddng

ndn chd't Irfdng hdp ddng eung ffng lao
ddng chffa bao dam. Thie'u chu ddng
trong hoach dinh cdng tde dau trf va
khai thdc thi trrfdng mdt cdch bdi bdn
eung nhrf trong cdng lac dau trf chuan
bi ngudn nhdn lrfe ddp ffng cho tffng thi
trffdng cdn thie'u chu ddng, khdng cd
chid'n Iffdc ddi ban trong hoat ddng
nay. Hau bet cac DN chrfa chu trpng

Bang 4 . Q u y m o cung ffng lao d$ng di lam vi#c 
d nudc ngoai

Nam

Tren 1000 lao dong
TO 500 den dudi 1000

TO 100 den dudi 500
Dudi 100 lao dong

long

2008

S o D N

20
09 
62

52 
143 
Tyl^

(%)

14,00
6,29
43,36
36,35
100,00 
2017

S o D N

60
50 
86 
81 
277 
TylS

(%)

21,6
18,1
32,3
28 
100,00

Ngudn: Cue Qudn ly lao ddng ngodi nudc, Bd LDTB-XH

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de dinh hrfdng trong vide dau tff thi irrfdng nen cdc
boat ddng khdo sdt thi trrfdng, tham dinh tinh kha

thi cua cac hdp ddng, xdc dinh hoae drf bdo cdc
ye'u Id' rui ro can phdng ngrfa, ke' hoach chuan bi
ngudn nhdn Irfc cdn nhidu ban che' vd thid'u kinh
nghidm. Didu nay dan tdi khdng it thi trffdng mdi
dffdc md ra nhffng lai nhanh chdng dffng tid'p nhdn
lao ddng cua Viet Nam.

Ben eanh dd, vide ddu Iff trong dao tao nghe,
gido due dinh hffdng cua khdng it DN edn mang
tinh hinh thffc, chrfa bao ddm chd't Irfdng. Vide bd
luc lay nghe, ngoai ngff cho ngrfdi lao ddng chrfa
dam bao yeu cdu. Hau hd't cdc DN edn bi ddng
trong chuan hi ngudn nhdn lffc phu hdp vdi ydu
cau cua ben tie'p nhan. Nang lffc khao sat, phdn
tich va ddnh gid thi trffdng, tham dinh linh khd thi
cua cae hdp ddng, xdc dinh hoac drf bdo cac yd'u Id'
rui ro can phdng ngffa, kd' hoach chuan bi ngudn
nhan lffc cdn rdt ban chd' (do quy dinh ve cdn bd
chuyen ttach thi ttffdng). Cha't Irfdng lao ddng cung
ffng khdng dn dinh, thdi gian eung ffng khdng ddm
bao dang Id trd ngai chinh trong viee xdy drfng
thrfdng hidu va nidm tin dd'i vdi khach hdng cua
ede DN Men nay.

Dieu kidn cd'p gid'y phep boat dpng dich vu
drfa ngrfdi lao ddng di lam vide d nffdc ngodi
theo quy dinh cua phap ludt hidn hanh edn trfdng
dd'i dd va md, nhff: khdng quy dinh DN phai cd
can bd, cd sd vdt chd't ma chi quy dinh d dang
phffdng an (DN chi phai hoan thien cdc didu kidn

ndy sau khi dffdc cd'p gia'y phep), dieu kidn vd
tdi chinh nhff vd'n, k^* quy cdn tffdng dd'i de dap
ffng dieu kien vd ngrfdi lanh dao dieu bdnh
khdng hoan loan phu hdp... Mdt bd phan DN
drfde cd'p phep boat ddng nhffng khdng trffc tie'p
td chrfc khai thdc, tim kid'm hdp ddng cung ffng
lao dpng, tff van, tuyen chgn lao dpng ma khoan
cho cdc ddn vi trffc thudc. Tinb trang canh tranh
khdng lanh manh, gidnh hdp ddng cung ffng lao
ddng giffa cac DN ca trong vd ngoai nrfdc van
didn ra. Mac dii da cd quy dinh ve mffc Iran phi
mdi gidi de ehi tra cho dd'i tdc nffdc ngoai trong
viec bg bd trd DN tim kie'm ddn hang nhffng
trong thffc Id', de ed ddn hang cung ffng lao ddng,
khdng it DN da thda thuan ngam vdi dd'i tdc day
cao mffc chi phi ndy de Id'y ddn bang ridng cho

minh ma khdng nghi tdi Idi ich chung cua DN va
ngffdi lao ddng.

3. Dd xu3't thay ddi vd quy dinh hoat dpng
nham nSng cao ehS't Itf^ng va hi^u qua cua
doanh nghidp dieh vu drfa ngrfcTi lao dpng di lam
vi^c d nrfdc ngoai

Trong thdi gian tdi, DN boat dpng dieh vu vln
ddng mdt vai trd quan trgng ttong boat ddng dffa
ngrfdi lao ddng di lam vide 6 nrfdc ngoai. Do do,
cdn cd nhffng giai phdp de ndng cao chd't Iffdng,
bidu qua boat ddng cua cdc DN nay.

r/ii? nhdt, cdn quy dinh chat che ve diiu kiSn ddi

vdi DN hoat dong dich vu dua ngUdi di ldm viec d 
nudc ngodi.

Nhff dd ndu 6 mue (I), quy dinh cua Luat sd
72 ve dieu kidn ca^p gid'y phep boat ddng dich vu
dffa ngffdi lao ddng di Idm vide 6 nffdc ngoai edn
chffa chat che (khong quy dinh DN phdi cd c^n
bd, cd sd vat chat trffdc khi DN nop bo sd de nghi
cd'p gid'y phep ma chi quy dinh d dang phrfdng an;
DN ehi phai hoan thidn cdc didu kidn nay sau khi
drfde ca'p gia'y phep), didu kidn vd tai chinh con
tffdng dd'i dd dang (vd'n phdp dinh la 5 ty ddng da
dffdc quy dinh cdch ddy 10 nam trong bd'i canh
kinh te' cdng ngay cang phdt trien, lam phat vln
didn ra), didu kien ve ngrfdi lanh dao dieu hanh
edn trfdng dd'i md va chrfa that srf phia hdp (khdng
quy dinh cu the ngrfdi lanh dao didu hanh la ai
trong bd may DN; kinh nghidm ve hdp tdc qudc
Id' rat khd xac dinh). Nhffng quy dinh nhff tren
phan nao khid'n sd' Irfdng DN drfde cd'p gidy phep
lang nhanh irong nhffng nam gdn ddy, trong khi
ehd'l Iffdng boat ddng cua DN lai chffa d^p ffng
dffdc ydu cau datra.

De dam bao chi nhffng DN ddp ffng va duy tri
day dia cac dieu kidn kinh doanh dffdc hoal dpng
dffa ngrfdi lao ddng di ldm viec d nrfdc ngoai, cd

quan quan ly nha nrfdc can hoan thien cdc quy dinh
vd dieu kien dau trf kinh doanh theo hrfdng ddn
gidn, minh bach nhrfng chat chd vd thu tuc dd'i vdi
nganh nghe boat ddng dich vu dffa ngffdi lao ddng
di lam vide d nrfdc ngoai, cu the nhff:

Tang quy dinh vd dieu kidn tdi chinh so vdi
quy dinh hien hdnh. Vide tang quy dinh vd tai
ehinh (tien ky quy) la phu hdp vdi thffc tidn cua

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QUANTRI-QUANLY

cac ngdnh nghd kinh doanh ed dieu kien khac
cung nhff kinh nghiem qud'c te' (dieh vu Iff hanh
qud'c td', dich vu cho thue lai lao ddng...). Viec
lang quy dinh vd tdi chinh se khid'n cae DN can
nhac viec tham gia hoat ddng ndy nd'u chffa
thffc sff chin mudi, ddng thdi lang quy dinh ve
tai chinh giup bdo vd quydn ldi cho ngffdi lao
dong lam vide d nffdc ngodi td't hdn, ngffdi dan
yen t^im, tin tffdng khi lffa ebon di lam viec d
nrfdc ngodi.

Quy dinh rd ngrfdi dieu hanh boat ddng dich vu
dffa ngffdi lao ddng di lam vide d nrfdc ngoai pha
dap ffng cdc didu kidn Id mdt ttong nhffng nngffd;
dai dien theo phdp ludt cua DN; cd trinh do tff da:
hpc tid Idn; ed it nha't nam (05) nam kinh nghiem 
trong ITnh vrfc drfa ngffdi lao ddng di lam vide d 
nffdc ngodi hoac dich vu vide ldm; Quy dinh rd cdc

VI tti can bd chuydn ttdch DN phai bd tri de thffc
hidn boat ddng dffa ngffdi lao ddng di lam viec d
nrfdc ngoai, dap ffng cac didu kien do Chinh phu
quy dinh. Quy dinh nay se khac phuc drfde tinb
trang DN "mffdn" cdn bd dd Idm ngrfdi lanh dao
dieu hdnh, can bd chuyen ttdch chi de ddp ffng
dffdc didu kien khi cap gid'y phep; khac phuc dffdc
tinh ttang khd khan khi tham dinh hd sd do khdng
cd quy dinh cu thd cdc ndi dung va ddu mue bd sd
dd dd'i chie'u.

Quy dinh rd DN phdi cd cd sd vat chd't phuc vu
boat ddng dffa ngffdi lao ddng di Idra vide d nrfdc
ngodi. Quy dinh nay de tranh tinh trang cdc DN ky
khd'ng cac hdp ddng thud cd sd vat cha't, sau khi
drfde cd'p gia'y phep khdng sff dung cd sd vdt cha't
da drfde cd quan cd tham quyen tham dinh, anh
hffdng dd'n cbd^t Iffdng ngudn lao ddng dffdc DN
dao tao.

Thii hai, bo sung quy dinh ve ndng cao chd't 
luang ngudn lao dong dua di ldm viec d nUdc ngodi

Ben canh quy dmh chat ehe vd didu kidn do'i
vdi DN hoat ddng, eung cdn nghidn cihi sffa ddi, bd
sung cae quy dmh vd ning cao chd't Iffdng ngudn
lao ddng; each ihrfc, quy tnnh vd thdi diem tuydn
chpn lao ddng theo hrfdng cho phep DN drfde lidn
kd't vdi cae cd sd gido due nghd nghidp, Trung tdm
dich vu vide ldm cd chffe nang theo quy dinh cua

phdp ludt de tid'p nhdn thdng tin, tuydn truydn, trf
vdn, dao lao chudn hi ngudn lao ddng cd chdi
Irfdng di ldm vide d nrfdc ngoai. Cd quan qudn ly
nhd nrfdc cung cdn nghien cffu dd cho phep DN
drfde chu ddng chudn bi ngudn lao ddng Ihdng qua
vide ddo tao ngoai ngff, dao lao lay nghe kbi chrfa
cd dang ky hdp ddng. Tuy nhidn eung can Irfu y
thid't kd' dd khdng dd xay ra tinh ttang "ihu gom"
lao ddng nhrfng khdng drfa di.

Viec quy dinh nhff trdn se gdp phan tang hidu
qud boat ddng eua DN do chat Iffdng lao ddng drfde
tang len dang ke (ngrfdi lao ddng drfde ddo tao
ngoai ngff va tay nghe trffdc khi dffdc ngffdi sff
dung lffa chpn), ddp ffng ydu cau ngay cua ngffdi sff
dung lao ddng, tff do tao uy tin vdi ngffdi sff dung
lao ddng.

Vdi nhffng dd xua't ihay doi quy dinh ve didu
kidn dd'i vdi DN boat dong cung nhff mdt khau
trong quy trinh boat ddng drfa ngrfdi lao ddng di
ldm vide d nrfdc ngoai, by vpng rang ttong trfdng
lai gdn, Viet Nam se cd mot doi ngu DN boat ddng
dich vu drfa ngrfdi lao ddng di lam vide d nffdc
ngodi thrfc srf du tam de canh tranh vdi DN cae
nffdc phai cff khae, thrfc hidn td'i ttach nhidm bao
vd quydn vd Idi ich hdp phdp cho ngrfdi lao ddng
do DN minh drfa di Idm vide d nrfdc ngodi •

TAI LIEU THAM KHAO:

1. Chinh phu (2007), Nghi dinh sd 126/2007/ND-CP. Quy dinh chi tie't vd hudng ddn thi hdnh mot sd dieu cua 
Ludt NgUdi lao ddng Viit Nam di ldm viic d nudc ngodi theo hop dong. ngdy 01/8/2007.

2. Hiep hdi Xuat khdu lao ddng Viel Nam (2018), Ke't qud hoat ddng gidm sdt, ddnh gid viec thuc hien bo quy 
tdc ling xd COC-VN ndm thU 5 (2017), ngdy 06/01/2018

3. Qudc hdi (2006), Ludl NgUdi lao ddng Viit Nam di ldm viec dnudc ngodi theo hgp dong, so 72/2006/QH11, 
ngdy 29/11/2006.

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Ngay nhdn bai: 17/12/2018

Ngay phan bidn danh gia va siJa cb0a: 27/12/2018 
Ngay chS'p nh^n dang bai: 7/1/2019

Thong tin idc gid: 
TA THI THANH THUY

Cue Quan ly lao dpng ngoai nrfdc, B6 Lao dpng - Thrfcftig binh va Xa h^i

IMPROVING THE QUALITY AND EFFICIENCY

OF ENTERPRISES WHICH SEND WORKERS FOR

OVERSEAS EMPLOYMENT

TA THI THANH THUY

Department of Overseas Labor Management
Ministry of Labor - Invalids a n d Social Affairs

ABSTRACT:

This article is to analyze the issue of improving the quality and operational efficiency of
service enterprises which send workers to work abroad. Sending workers for overseas
employment in Vietnam has allowed since the early 80s of the 20th century and this activity
will continue to be maintained in the coming time. In the context of Umiled employment
opportunities in the countty, the activity of sending workers for overseas employment is
considered as an important and long-term sttategy to generate jobs, reduce the poverty and
ttain human resources for the country's development when Vietnam is accelerating its
industriahzation and modernization process. In the coining time, in order to continue
implementing the activity of sending workers for overseas employment well, it is necessary to
adjust related regulations to improve the quaUty and efficiency of enterprises in this field.

Keywords: Service enterprises, operational efficiency, workers working abroad.

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