Đề tài " thương mại điện tử - E commerce "

e-Commerce
e-Commerce
Workshop for UNDP Country Office ICT Programme Officers
Workshop for UNDP Country Office ICT Programme Officers
& Focal Points in Asia-Pacific -
& Focal Points in Asia-Pacific -
K
K
uala Lumpur, December 2002
uala Lumpur, December 2002
Will Keenan
Will Keenan
Regional Advisor on Trade Facilitation
Regional Advisor on Trade Facilitation
and Electronic Commerce
and Electronic Commerce
UNESCAP
UNESCAP
e-Commerce
UNESCAP
UNESCAP
E-commerce is one of the most visible examples
E-commerce is one of the most visible examples
of the way in which information and
of the way in which information and
communication technologies can contribute to
communication technologies can contribute to
economic growth.
economic growth.
Kofi A. Annan,
Kofi A. Annan,

UN Secretary-General
UN Secretary-General
Premise
Premise
e-Commerce
UNESCAP
UNESCAP
“any form of business or administrative
transaction or information exchange that is
executed using any information and
communications technology”
Definition
Definition
Internet users and e-C revenue
Internet users and e-C revenue
Source: IDC
e-Commerce
45
40
35
30
25
20
15
10
5
0
Internet users E-commerce revenue (B2B & B2C)
United
States

Western
Europe
Japan Asia/
Pacific
Rest of
the World
Percent
of global
e-Commerce
UNESCAP
UNESCAP
Challenges to e-Commerce
Challenges to e-Commerce
•
poor or non-existent telecom
poor or non-existent telecom
•
high network (Internet, VAN) access costs
high network (Internet, VAN) access costs
•
language and culture
language and culture
•
lack of skilled personnel
lack of skilled personnel
•
legal, regulatory, taxation and consumer protection
legal, regulatory, taxation and consumer protection
issues
issues

•
e-security and financial transactions
e-security and financial transactions
e-Commerce
EDI translation
EDI translation
& communication
& communication
software
software
Trading Partner
Trading Partner
Application
Application
System
System
Application
Application
Interface
Interface
EDI documents are
EDI documents are
sent/received via a
sent/received via a
network mailbox
network mailbox
Application
Application
Interface
Interface

EDI translation
EDI translation
& communication
& communication
software
software
Trading Partner
Trading Partner
Application
Application
System
System
Traditional EDI process
Traditional EDI process
e-Commerce
UNESCAP
UNESCAP
•
TRADACOMS
TRADACOMS
•
ANSI X12
ANSI X12
•
UN/EDIFACT
UN/EDIFACT
•
HTML
HTML
Technical standards

Technical standards
•
XML
XML
•
ebXML
ebXML
•
and many more
and many more
to come…
to come…
e-Commerce
Future ebXML process
Future ebXML process
Company A
Company B
Build Local System
Implementation
Request Business Details
Agree business arrangements
Do business
Register implementation details
Register Company A profile
Query about Company A profile
Download scenarios & profiles
ebXML compliant
system
1
2

4
2
5
6
Business scenarios
Business profiles
ebXML
Registry
-
-


MIMOS
MIMOS
TIGeR Initiative - Malaysia
TIGeR Initiative - Malaysia
e-Commerce
Vision:
Vision:


EC for Entrepreneurs Competitiveness
EC for Entrepreneurs Competitiveness
EC for Exports of Trade & Services, EC for Domestic Consumption
EC for Exports of Trade & Services, EC for Domestic Consumption
E-Commerce as
the national trade strategy
E-Commerce as
the national trade strategy
Promote the

EC deployment
among business
sectors, esp. SMEs
Promote the
EC deployment
among business
sectors, esp. SMEs
Build trust &
confidence
Build trust &
confidence
Government
renovates &
creates market
Government
renovates &
creates market
Create an
environment for fair
competition and
protect consumers
Create an
environment for fair
competition and
protect consumers
Collaborate proactively with
EC-related international forums
Collaborate proactively with
EC-related international forums
Public hearing

and government
endorsed in 2000
EC Strategy
is integrated
within IT 2010.
Thai e-Commerce policy framework
Thai e-Commerce policy framework
e-Commerce
e-Commerce
UNESCAP
UNESCAP
“Trust & Confidence”
Samples Of Some Successful
e-Business Practices

e-Commerce
UNESCAP
UNESCAP
i-Commerce
Products
Information
available on the web,
Buying and selling on the usual (analog) channel
e.g. telephone, and fax
1.
c-Business
Integrating/
Collaborating
with
the back office information systems,

e.g inventory and financial systems,
and
connecting
with business partners
3.
t-Commerce
Ordering the products online
(online
transaction
),
E-Payment could be available online.
2.
E-Commerce maturity model
E-Commerce maturity model
e-Commerce
UNESCAP
UNESCAP
APEC
APEC
- Asia Pacific Economic Cooperation
- Asia Pacific Economic Cooperation
•
21 member economies
–
2.5 billion people
–
50% of world trade
–
consensus based
•

APEC’s premise
–
trade and investment liberalisation delivers economic
growth, creates employment and alleviates poverty
e-Commerce
UNESCAP
UNESCAP
APEC’s Digital Divide
APEC’s Digital Divide