Chapter 9: IT project manager


Identify and describe the processes associated with the
Project Management Body of Knowledge (PMBOK®) area
called project communications management, which
includes project communications planning, information
distribution, performance reporting, and administrative
closure.

Describe several types of reporting tools that support the
communications plan.

Apply the concept of earned value and discuss how
earned value provides a means of tracking and monitoring
a project’s scope, schedule, and budget.

Describe how information may be distributed to the
project stakeholders and the role information technology
plays to support the project communications.


Project Communications Management includes the
processes required to ensure timely and appropriate
◦
Generation
◦
Collection
◦
Dissemination
◦
Storage, and

◦
Ultimate disposition
of project information.

Communications Planning focuses on:
◦
How will information be stored?
◦
How will knowledge be stored?
◦
What information goes to whom, when, and how?
◦
Who can access what information?
◦
Who will update the information and knowledge?
◦
What media of communication is best?

Information Distribution
◦
getting the right information to the right people
in the right format

Performance Reporting
◦
collection and dissemination of project
information to the various project stakeholders.

Administrative Closure
◦

verifying and documenting the project’s progress.