Lecture Art of Leadership and Motivation - Lecture 15 - Trường Đại học Công nghiệp Thực phẩm Tp. Hồ Chí Minh

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FACILITATOR

Prof. Dr. Mohammad Majid Mahmood

Art of Leadership & Motivation

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Management

in

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Write “True” or “False” next to each statement below…
1. Conflict left alone will take care of itself.
2. Confronting an issue or a person is always unpleasant.
3. Conflict within an organization is a sign of poor leadership.
4. People communicating effectively can change the direction
of a conflict.

5. Conflict can be constructive.

6. How we respond to others and situations is based on the
attitude we take.

<b>Conflict Quiz</b>

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7. Anger is always negative and destructive.
8. Communication is 50% verbal and 50% nonverbal.
9. Conflict is resolved once the goal switches from solving
concrete problems to proving you are right and another
person is wrong.
10. Communication and emotion are two key elements of any
conflict.
11. Conflict is best dealt within the early stages when the
fewest number of people are involved.

12. In times of conflict, it is important to speak loudly and
with authority in order to make a point.

<b>What do you know about CONFLICT?</b>

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